Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

TL;DR: They're amazing and you should use them!…read more This was our second time using Good Guys and both times have been amazing! We called yesterday morning when we noticed our AC was not kicking on and they were able to get a tech out today! Butch arrived on time and was friendly as could be. He wasted no time jumping in and trying to diagnose the problem. He went through everything he could think of, figured it out, and advised us of best solutions. We never felt pressured or unsure of the decisions we were making. He also pointed out things to keep an eye on, as they appeared to be going bad or outdated, but again, never once did he push for us to buy or do anything now. He was also honest with us about replacing the unit altogether (yes, you're thinking he wants us to spend the money and they make it), but the unit is 32 years old with a life expectancy of 20, soo he's not wrong. Beyond suggesting a new unit he priced out different components that we could replace, as we wanted to, in order to squeeze as much life out as we could. We were already considering replacing, so he helped us set up a no obligation consultation later this week. And honestly, if not for the service and respect we've been shown, we'd consider shopping around more, but this family owned company has earned our business and trust for years to come! If you need service or repairs, do not hesitate to reach out and use Good Guys, because they truly are: Good Guys!

This was our third time using TC Heating & Air. Each time we were impressed by Ted's courteousness,…read moreprofessionalism, & quality of work. When our unit suddenly stopped cooling we called TC so see if they were available. Ted was able to squeeze us in. He arrived on time & quickly found the problem while keeping us informed about what he was doing. Fortunately he had a replacement part in his mobile inventory & we were running again in 30 minutes. We have recommend TC Heating & Air to our neighbors who also have been pleased & impressed with Ted's work. TC will be our first call on any future A/C needs.

Great communication, showed up and addressed the problem straight away. No BS or upselling…read more("maintenance contracts" and the like that you see with the TV and radio-advertised companies out there). Clearly knew what he was doing, and was very professional in his manner. Prices were quite reasonable. He will be my family's go-to heating and air guy in the future.

American Energy Home Pros is a great company and they now are offering plumbing repairs as well. I…read morecalled them today because my water heater was leaking water and I thought I would have to completely replace the whole unit. They sent their Plumber Anthony out the same afternoon and he was able to repair the leak which was in a waterline and I did not have to replace the whole water heater. He could very easily have told me I needed a whole new unit, but he was so honest and told me it only needed a repair which save me a lot of money. I highly recommend this company. They are honest and fair with their pricing. Thank you Lana L.

Note: I've posted this same review on Google Reviews…read more American Energy was one of three companies who priced my project. I met with the owner Mathew McGuire, who I found to be friendly, sincere, and someone who is vested in his business, his people, and working to ensure that he wins life-long customers with every job. I had done a lot of research with AI, so I knew my options well (that research was very helpful and I'd highly recommend doing it in advance of having people out to give you pricing). I had no intention of beating up each of the companies, I simply asked for their best pricing and options. I used AI to carefully review each bid in detail, including the proposed equipment and how appropriate it was for our home. All companies gave solid bids, but there was a very large spread between the highest and lowest. That usually concerns me, but all my research about American Energy indicated that they were a solid, competitive company. It was a big investment, but I ended up converting to an electric heat pump and also getting all our ducting replaced. We have a 2750 sf single-story home with 17 vents, so the new ducting was nearly as much as the system itself. That said, the ducting has made so much difference in terms of balancing the temperature throughout the house, which was a real probelm with the old system. The new system is extremely quiet and maintains a consistent temp throughout the day--and we've had some extremely hot days since it's been installed. American Energy's installers were all very friendly and professional, and did a great jobs with prep and clean-up each day they were here (the initial install took two days). There were a couple minor issues after the install was complete which required two follow-up appointments. One was a equipment issue that required Carrier to provide a replacement part, but Carrier was responsive and quickly provided it. For the additional follow-up appointments, their scheduling person as professional, courteous, and accommodating. In fact, she went out of her way over a weekend to re-schedule an appointment that was supposed to happen on a Monday morning. To me the company has to be a good one to A.) get that kind of diligence out of employees, and B.) to keep those kind of employees. In the end, I'm extremely happy with the system and will gladly subscribe for their annual maintenance contract.

Give Scott a try if you need ac/heat services. He just installed a new system for me and he and his…read moretech Josh did a wonderful job.

Alpine heating and air conditioning gets my highest marks for integrity and quality of service. I…read morecalled scott because my thermostat was not working, and instead of charging me for a visit, he told me over the phone how I could fix it myself. A few hours later I was up and running and everybody in my house was happy that the system was repaired quickly. This local business deserves our support and I will be sure to go back to him next time I need anything concerning heating or air-conditioning. Thank you scott!

Chris came out to find that our system was a little "different". Despite that he figured things out…read moreand went above and beyond to get things up and working! Definitely our new go to for hvac!

Corey came out really fast and fix the air conditioning. He knew right away what the problem was…read more Very nice young man. I highly recommend Air Craftsman for HVAC systems.

I cannot express just how good the customer service is at this place. Our air conditioning broke…read moreover Fourth of July weekend and within twenty minutes of opening after I left a message during the holiday, I received a call back from Gabrielle and they sent out Jim that same day. The problem was diagnosed almost immediately and repair completed quickly. However the story doesn't end there! The initial repair led to the discovery of a secondary issue -- which was slightly delayed because we left on vacation during the first repair, so when we got back to a hot apartment they once again made us feel like we were top priority. When Jim couldn't reproduce the issue we had the second time, he even came back outside of his scheduled route to do a double check and was then able to diagnose the problem and complete a repair! During this whole process they received a lot of phone calls from me--enough for me to annoy them definitely, but they never came across annoyed. Gabrielle was always friendly and super helpful over the phone, and if she missed my call I never went more than 15-20 minutes without receiving a call back. In the same way, Jim was super friendly and responsive on-sight and explained what was going on in all of his work I would highly recommend this business and if I ever need HVAC service in the future, I know who I'm calling.

This might be the easiest 5-star review I've ever written but I called comfort king on Saturday and…read morethey called me back on Monday morning AND sent Jim Silva over the same day to look at our broken AC system. Ok, we are in the middle of a brutal heat wave so I didn't expect a call back so fast let alone having someone available to come over so fast AND fix the AC, but that's exactly what happened. An hour and $230 later and the problem was diagnosed and repaired and my house is now pumping out the most amazing cold air I've ever experienced (ok the cooler section at Costco might be a bit cooler but still). I've already passed this on to my entire neighborhood and strongly recommended they have a maintenance inspection from comfort king and Jim. Simply amazing and THANK YOU!!

I cannot imagine there are many homeowners who are experts when it comes to HVAC systems. I know…read morefor a fact that I am not, it was with great trepidation that I started our search for a new system since our 40 year old system was on it's last legs, and another Sacramento summer was at hand. So I reached out to three local companies, all of whom came highly recommended, for proposals to replace the entire system, duct work included. I then put all three into ChatGPT and here is the one comment about Phoenix Energy Solutions' proposal that was the most salient. "Those are signs that the contractor is paying attention to installation quality rather than simply replacing equipment." The price was also very competitive and when the entire scope of the proposals where compared, it was the best from a cost perspective. Of course a proposal on paper, is just that, words on paper. Now it's time to see if the work stands up to the words. Yes, yes they did. Five stars here. Communication was clear, scheduling the job was prompt. The job took two days and our new Amana 3-ton 17+ SEER Variable Heat Pump system was installed and working beautifully. Now, keep in mind this is a very intrusive process, but Micah and his crew were conscientious and careful in our home. I can say without hesitation, Micah and Phoenix Energy Solutions checks all the boxes. Knowledgable - Check Thorough - Check Competitive - Check Communication - Check Honest - Check Quality - Check

I first used Phoenix Energy Solutions back in 2013 when they came and turned a 'must replace your…read morewhole unit (that was then about 9yo)' into a well-explained $600 job. Quote from my original review: ******** "At some point, we will need a bigger unit to accomodate our actual square footage, but for now, the house is cool, comfortable (it runs warmer on the kid's side, but well below the danger point of when we didn't have AC-I used fans and kept the kids in the master suite with me). And when we DO replace our unit-I don't need Yelp-I'll just call Phoenix Energy Systems and you should too! PS-this is the service that made me join Yelp, so I can give Rich and PES 5 stars (and not 10 as others have noted)." *********** Since then, I've been on PES REST plan (their annual maintenance contract for 1 AC and 1 heater/furnace tuneup per year). I don't review routine service calls, but go ahead and imagine about 3 dozen 5 star reviews for keeping my systems running and functional as they met and then exceeded normal life for these units. Well, all good things must come to an end. The AC sealant gave out, flooding my attic and into my master bathroom. After much consideration, I came to realize that it was time to replace the AC, and possibly the equally old and increasingly troublesome heater. So Micah came over and presented several options and discussed which ones were SMUD rebate eligible. I went with the bundled (and SMUD rebate eligible) AC + Heat Pump combo. Micah and his son (already an industry veteran and very capable) arrived bright and early (e.g. right on time) and 10 hours later - old units removed, new units installed. The big surprise was *nothing* - e.g. none of the clunks grinds, whooshes, strained sounds of the old system. Just nice cool air evenly distributed throughout my 3/2 bungalow. The old system kept the master suite at temperature, but ran hot summers and cold winters in the kid's rooms at the other end of the house. Remember folks, true power doesn't roar - it whispers. And of course, thank you Phoenix Energy Solutions for fair pricing and top notch professional HVAC services.

Great service! It's…read morehot August and I return from vacation & no A/C! I was able to get Kevin out the next day. He came when he said & if running late kept me updated which I appreciated. He wasn't able to fix it so he came back the next day with a part that didn't fix the issue. Another part was ordered that took days to arrive. Finally Kevin's back but this part doesn't work either. Each time he came out, he tried so hard to get it working. Now it's a Friday after hours & he doesn't want to leave me without air so he keeps trying. I've never had anyone so determined to fix the issue & was able to get it working! I was so thankful & impressed with him. To top it off, I got a call a few days later saying they would be refunding me the first part that didn't fix it. I hope I never need their services again but if I did I'd definitely call them.

I don't often leave reviews, so when I do it's because I'm super impressed with the service. I live…read morein the East Bay and was trying to find a company that deals with Fujitsu AC issues still under the manufacturers warranty. Chat GPT recommended Kendrick as the number 1 company. When I phoned them they mentioned they don't come down as far as the East Bay, but told me they would find out who did service the Bay Area from the manufacturers rep who was on leave at the time. True to their word they phoned me a week later with the information. I'm impressed that they took the time to phone me (thankyou Wade for your call) and made the effort to find the information I needed, when they had nothing to gain. This is service at its best, and I'll make sure I'll always recommend them to friends who live in their area.

Lesane, the service technician at Fox Family Heating and AC, just finished our annual AC…read moreinspection. Lesane was thorough in evaluating our system. He was courteous and took the time to discuss all the checks he performed. Our system is 3 years old and he said all components were working to specs. Thanks Lesane for the excellent service you provided.

Matthew was amazing. He helped me find a leak in my ducts and saved us money by switching our…read morebilling from annual to monthly for the labor warranty. Very polite, prompt and thorough. Also We've had Fox Family Heating and Air for four years of service. The installed a new heat pump for us. Every interaction has been very professional and smooth. Great costumer service they go above and beyond.