6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!

Very good experience. Good communication. On time. Great installation experience. Water quality…read morehas greatly improved since the installation of our new water softener.

My wife wanted the purest water for drinking besides whole house water softener & filtration…read more We obtained several estimates but we were most interested in this particular Purifyx-Rainsoft company bc of the lifetime warranty on all of their products. Bill initially came out to do the water test on our water besides going over in detail about Rainsoft. We appreciated his detail & sales pitch. They in fact came out the next day to install our water filtration system in our garage & reverse osmosis underneath our Kitchen sink. It only took them three hours although one guy had to return an hour later bc a hose was left hanging. I spoke with the boss' wife Kelly who made sure all of our concerns were taken care of. I also conversed with Alexandria too who was very helpful & quite knowledgeable. Plus the day after our install Laddie one of their service techs came out to our home to explain the computer part of the system. So far my wife feels the difference on her skin as it's not super super dry as well as laundered items were very soft. She's very happy we finally got this done bc it was close to a year she had been waiting for it! Yay she says. Also they included an air filter too. Almost forgot about that! Initially price seemed high but bc we paid cash up front they reduced the price plus we also received the air filter machine as well. My wife was thrilled & very happy! Bc she's happy so am I!!! Happy wife; happy life!!! What's nice is this company is local as well especially if you need servicing just a phone call away! So if you're on the fence don't be. Stop waiting! Take care of your body the best way you can & do it for YOU!

Fred was very knowledgeable and took the time to explain the materials and the process that they…read moreuse. After getting more quotes from others nothing was as detailed.

I am really enjolying my LifeSource water filtration system. I thank Sam for giving me all the info…read moreand made me feel comfortable to install this system. The installation was clean and it looks nice in my backyard. Before I installed this system, I would put a pitcher of facet water in the refrigerator so I can have cold water to drink. When I was ready for a glass, the water had a stench of sewage. I started to buy gallon bottle water. Thanks Sam, for saving me from those heavy water jugs. It's been a few months now and I have no complaints.

Our Lifesource Water system was installed yesterday. The entire install took about 2 hours…read more So far, we are happy with our system! Clean water! Soft water! Healthy hair. Soft hair. https://www.instagram.com/reel/DSdEaewgXe6/?igsh=MzRlODBiNWFlZA==

What a great difference our new water softening system has made in our home for the way our water…read morefeels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home.

Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration…read moresystem and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial.

Their service, their sales and communication very bad. They wouldn't send technician out to look at…read moreour water softener. They sent a sales Rep. Feb 24, 2026. Sales Rep says they don't have this unit anymore. They wouldn't fix it! Tried to sell us new one. $4000 or lease $69 per month. Salesman was to cancel our old lease and have them pickup old unit. Never happened. So they kept billing us. I emailed and texted,no customer service or response. We finally called and gal said we will have someone pick up and credit you for three months. So far we got one credit for May. Feb 24 was date salesman came out in which he knew Our unit hadn't worked. I do not recommend Culligan for anything. The salesman said our nitrates rate in our well water was 5%. We had County check it and it's 11%. It's over the legal limit to drink. So we have to buy drinking & cooking water in town. Very poor customer service, very poor communication. Stay away from Culligan in Sacramento, CA.

I called on 4-21-26 to make a service appointment. First available appointment was more than a…read moremonth away on 5-26-26. I never received a reminder about the appointment so I called on 5-26-26 to see if I was still on the books. After being on hold for a very long time, a customer service person answered. She verified I was on their books for today, and said the service person would call when on the way. That was about 2:30PM. ( Appt was for between 1:00 and 4:00PM) Just before 5:00PM I tried to call because they had not called, no show, and true to form went straight to the 'we are experiencing a high call volume' hold recording. The softener system I bought from them is not working..... I would not use this company if I had to buy a new system.

Travis King was excellent again! And that's why we specifically asked for him…read more He is our 'Go To' technician and gets a 5 Star rating from us. He gave us excellent customer service, explained everything, showed us the testing results, and did an excellent job of replacing our filter & etc. plus clean up! Travis was also our installer who installed a new Kinetico water softener after we decided to replace our 26 year old one with no problems. Darrel F in Davis

Great service and knowledge in chemistry. Excellent in TSS and BOD control. Jar testing, pH…read morereading, Calibration on controllers.

I highly recommend Leak on Lock Plumbing. After reading so many great Google reviews, I can…read moreconfidently say my experience lived up to the hype. When my hot water suddenly went out, I reached out and he was able to come the very next day after I got off work. He had limited time before the Rinnai company closed, but impressively, he diagnosed the issue almost instantly as soon as he opened the unit. It was clear he knew exactly what he was doing. What stood out most was how he took the time to educate me, explaining the problem and my options so I could make an informed decision. He also handled all the logistics of getting a replacement heat exchanger from Rinnai since my unit was still under warranty. The part was shipped to my home, and he returned the very next day to complete the repair. The whole process was seamless and efficient. His work was flawless, and the level of service I received exceeded expectations. Pricing was very reasonable, and he was upfront about costs before starting any work. I even compared prices, and he turned out to be one of the most competitive options. Overall, I'm extremely happy with the service and would absolutely recommend him to anyone in need of a reliable, professional plumber.

Hard worker, great communication, fair price, fast service…read more Had him install and replace my tankless water heater

I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!