I was assisted by good guy, plumbing and the best and most professional way. They were easy to work…read morewith transparent and pricing and the work was a tremendous quality. The person that assisted me in completing the work is named Junior. He was extremely professional, very helpful, informative, and clean with his work. I would go back to this plumbing company for any of my future needs, 100%.

I only write reviews when I'm convinced that others need to know about a company and this is one of…read morethem. I can't think of a better name for this high quality company. My husband and I had been working with another big local plumber in the South Bay for 7 yrs. They did all the plumbing in the home we gutted and serviced our rental property installing water heaters, faucets etc and it got to the point where we felt like a number vs a name and face so we started the search for a new plumber relationship. My 95 yr old father in law had a leaky "main" to his house and we thought it was a great way to experience a new plumber and the reviews for GG don't lie. The guy who came out was friendly, knowledgeable and skilled. what struck us was when he offered both the option to replace as well as repair. Maybe we are jaded by the many service providers who always scare you into doing more extensive work than necessary but this guy seemed like he was advising us like he would advise his own grandfather. The work was done well and it's been nearly a year and no more problems. Because of this experience we decided to work with GG for our tankless water heater maintenance. The price was upfront and reasonable and a different technician came but equally friendly, knowledgeable and diligent. He shared upfront what he was going to do ( you'd be surprised all that goes into this) and approximately how long it would take ( barring any issues) and when he was done, you'd never even know anyone was here it so clean. Third experience was with a shower that wasn't producing hot water and we had a third Good Guy come who expertly assessed the situation, gave us the proposed plan and fees and came back to fix it when I received the part from the mfg. this technician also spoke to us as if we were family or friends when he gave us tips about turning on the hot water even in bathrooms that weren't being used because the parts can break if you don't use it. so he told us how he runs everything at least once a month and now we do that and think of him. Recently, we had to replace two faucets in our rental and of course called GG who came quickly. I had a question about the work and called the home office and without question they had me talk to Rob, the service manager,who spoke to me with respect and full transparency and I felt genuinely heard and understood. ZERO EGO and no patronizing. ( as a professional woman who doesn't even get that from other male colleagues, this was a a big deal) Faucets in and working and tenants happy- goal accomplished. GG Plumbing is not set up to be the cheapest service provider but it's clear they pride themselves on delivering the best experience and outcome at a very fair price ( including warranty). To me the peace of mind working with a trusted company is key and they won me over.

I live in a multi-unit building with stacked drains, and my unit is on the first floor. Yesterday,…read morethere was a sudden major backup of ugly water in my bathroom sinks, and I called Cornett b/c I knew they were familiar with this complex's plumbing. Mark showed up and rooted out the drain all the way down to the main line below. He was competent, focused & funny and also professionally handled a minor glitch that occurred during the process. The price was reasonable, too. Finally, I am also embarrassed to admit that the sinks, counter, and cabinet below were WAY cleaner when he was done than they had been before! LOL! I will definitely call them again when needed.

Called at like 10 and Bryan was out here by 1. Tallest mf I've ever seen but he got through that…read moreclog like it was nothing. Sorry my dog tried to bite you. Good pricing and fast service. Been going to them for years and very much intend to continue doing business with them.

The water heater in a rental unit went out and they were able to come out, diagnose, provide me…read moreoptions with tradeoffs, and complete the work for my selected option within the same day. The technician, Daniel I., was very knowledgeable and professional and they made sure the work was up to code so that it will pass inspection.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

Titus was my plumber and he was amazing. Showed up on time, was knowledgeable about what needed to…read morehappen (I had an ABS pipe that became detached), was fast, and super nice. He also helped me identify the cause of a clogged pipe and drained it. Cost was totally reasonable (as a reference, some other quotes I got were almost 3xs what I ended up paying). Communication was excellent. Got a response to a quote request immediately. Receptionist who helped get my appt scheduled was friendly & helpful. I am so happy that I chose Pipe Bros for the work I needed. And I highly, highly recommend them to anyone who needs to have plumbing work done.

No multi-unit building insurance and high priced quote for the repair. Found another company who…read morehas the insurance and was significantly cheaper. Response to the owner: Btw, apartment isn't commercial building, but yes I did find another company who had full liability insurance for working on apartments and 3X cheaper. I even mentioned I have hot water shutoff within the apartment. And please see the exact wording of your quote, no mentioning on 'replacing the whole thing' at all. And when I mentioned the price was too high, there was absolutely no response until I posted an review.

Kevin and his partner came to fix issue with my drainage. They came on time, did a great job with a…read morevery reasonable price. They advised to me some alternate services, but they did not insist or push me on which one to choose. They are also nice and efficient. Drain and Trenchless can come and give free estimate, that is a plus. I would recommend this company to my friends.

We had a plumbing emergency this morning when we discovered a pinhole leak in our hot water pipe…read more We called last minute, and they were able to come out the same day. The technician was professional, friendly, and took the time to explain everything before making the repair. The work was completed quickly without sacrificing quality, and the repair was done right the first time. Excellent customer service, prompt response, and high quality workmanship. It's hard to find companies that are this reliable, and I wouldn't hesitate to call them again or recommend them to anyone in need of a trustworthy plumber. Thank you for turning a stressful situation into a smooth experience!

Much to my dismay, I discovered a geyser shooting water up from a pipe in the rear of my property…read morethat I'm trying to prepare to rent. It was rather late in the day on Saturday so I just turned the water off and decided to deal with the problem on Monday. So, on Monday, I did a drive-by to assess the situation and discovered another area where water was bubbling to the surface and resulted in quite a large muddy spot. Well now, my head just hurt. So I turned to Yelp to look up 'Plumbers' and started reading reviews and I noticed that Rapid Action Rooter had sooooo many positive comments. I sent a message through Yelp describing the problem and a few minutes later I received a reply from the owner. I called Mandel, the owner, and he said he could come out that afternoon. That was yesterday. Mandel and his assistant were waiting for me when I arrived, both dressed in uniform with company info on the shirt. After I showed him the problem areas he and partner got to work. Mandel discovered there was a hole--more of a slit, in the middle of this piece of copper pipe (buried about 3 feet underground )--so weird. Have NO idea how could've happened...or WHEN! Mandel explained the damaged portion of the pipe needed to be removed and replaced, welded back together. He was transparent about the price and method of payment--uses Zelle, which is super convenient! During our conversation, though, I mentioned some other jobs that needed to be completed in the home. Well, before I could say, "do you know anyone who does...?", Mandel was telling me about his drywall & paint guy, his flooring guy, his electrical guy. But more than merely tell me about the tradesmen, he actually called them before he left so that I could coordinate a day/time to meet with them AND Mandel told them that HE would text them my contact information. What??!! I felt an incredible sense of relief knowing that most, if not all, of the remaining projects in the house will be completed. And it's because I had the great fortune---blessing, actually, of meeting Mandel. I would select Mandel and Rapid Action Rooter Plumbing again and again!!! He's the best!!!

Main sewer line cog in my 6 unit apartment building. Back up flooding lower units. This was a real…read moreemergency. Placed a service call with Rapid Action Plumbing. The response time was within 90 minutes. The requirements was a 110 ft snake. Job well done.

Believe it or not, one can have a perfect plumbing experience!…read moreKaren was great to schedule with. Called with an arrival time update. Oscar was our technician and was pleasant, organized and prepared with needed materials. Cleaned up everything too. Tony's has fair pricing And are now our Go-To company to call.

Recommended by a friend. Would only recommend to friends you don't want to keep…read more **Edited in response to their reply. 1) Many MANY communication issues. Most concerning, after they came for the consultation and took measurements, I emailed them links to the items I planned to purchase to ask if they were okay. They replied, "Everything looks good." so I purchased them. The bathtub did fit and was put in place, but the enclosure panels did not. They then asked for full payment with no intention of installing the enclosure panels, which is why we requested a reduction in price. 2) They left without telling us and left BOTH DOORS of my garage open. We found our cat wandering the streets, thankfully not lost or dead, and no one broke in before we discovered the open doors. I gave them that feedback, and their reply was, "We didn't know you had a cat." I can only conclude based on their response that if you do not have pets, they think it is okay to leave your home open to the public. You get what you pay for. If you're willing to compromise your safety for a job done by people who clearly have zero respect for you, your safety, and your home, these are your guys.

I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

Response Time Job completion…read moreCustomer Service All 5 Stars, I'd hire them again....................