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    Gold Coast Car Wash

    3.2 (197 reviews)
    Open 7:00 am - 7:30 pm
    Updated 3 months ago

    Services - Gold Coast Car Wash

    Bumper repair

    Auto detailing work

    Auto frame testing

    3 More Services

    Auto steering and suspension repair

    Rear-end damage

    Car wash

    Gold Coast Car Wash Photos

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    Recommended Reviews - Gold Coast Car Wash

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    Poor vacuuming & overall cleaning  job.

    Requested the cleaning inside & outside service, paid $32 just for service and when I saw that they didn't even do the dashboard & was left dusty I didn't even care to tip they started singing a song in Spanish saying "I don't have money". I'm a great tipper when people deserve it, but they just didn't even care to provide the service I asked & paid for. I should of trusted the previous reviews..

    Cynthia H.

    This was an interesting experience indeed, but they got the job done. I was sort of trapped into getting my car washed. It was my first time visiting Gold Coast Car Wash and when I drove up to the garage door it didn't open. At first I thought they were closed but I saw people who looked liked customers so I waited in my car but then decided to get out to check if they were, in fact, open. But right after I got out of the car the garage door opened as if I had activated a sensor. And when I looked I saw an attendant who motioned for me to drive in. Instead of getting back into my car to drive in I walked to the attendant and asked about the pricing. Being unsure I told him I needed to think about it and come back. However, by the time I got back to my car there were three cars waiting in the street behind me to drive into the car wash service. Then a woman from one of the cars yelled at another car to say she was next in line after me. At that point, seeing how things might get escalated, I decided to pull into the establishment and get my car washed after all. I paid $22.00 for the exterior. The attendant doubles as the cashier in the lobby being both places at once. For the cars behind me I noticed some people stayed in the car while it was being washed. I waited in the lobby area and kept an eye on my car to see what they were doing. They basically sprayed my car with water or some water solution and dried it with hand towels. Overall I'd come back again now knowing what to expect. Like any establishment that you visit for the first time I was looking for a little more hand holding but it became easy to figure out how things worked without it. I talked to another customer who said she's been coming there for 20 years and it's the closest place in downtown Chicago to get a good car wash. I noticed there were a lot of luxury vehicles in line. She was driving a Range Rover, but another customer was in a Ford Focus and a Toyota Camry was in front of me.

    They burned the back passenger seat and backseat of my car with the steamer. When I tried to call to ask about it they hung up on me three times and then stopped answering the phone. Avoid taking your car here if you care about the value of your vehicle.

    Motorcycle

    I always take my motorcycle to be washed there, they are quick, have a fair price and wash well.

    Rhonda F.

    I go to this car was on a regular basis. I am always satisfied with the service I receive. The Orleans Street location is very convenient to Gold Coast, Old Town and River North neighbors. It's also spacious, that can accommodate several cars at once. The guys working are always polite and helpful. They are professional and friendly. The staff greets me nicely and bid me a nice farewell. When finished, I always leave with a super clean car. They dry my car really well, which is important. Water spots ruin a great wash.

    Damaged

    I just took my car in to get washed. There was bird poop/tree sap on the hood of my car. One or multiple of the employees used some sort of scraper/tool that was harder than the paint/clear coat. The hood of my car now has really bad scratches into the base paint coat, and there are now areas of exposed metal where they scraped. DO NOT EVER GO HERE. The manager will lie straight to your face.

    Patricia J.

    First time here, the staff was impressive with the quick service and attention to detail. It was neat the way they do two to three cars at the same time while using rain shower hoses. The love cation is very convenient and easy to get to. I like that they have a computer bar by the big window so you can google and keep an eye o your car too. Plus they have free wifi. The only thing that could of been better, was if the attendant at the cash register would of been more receptive. He was not friendly or welcoming at all and had that vive that he just did not wanted to be there. We will definitely come back because my wife and I were very impressed with the finished wash.

    Didn't even vacuum after a $170 detail

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    4 months ago

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    2 years ago

    Sensible wait time for excellent work car wash. Best to go in the early morning during the or on rainy days to avoid wait.

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    3 years ago

    Horrible service, no attention to detail and customer service is lacking. If you want to spend $60 and your car is still not clean go here.

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    3 years ago

    I've been coming here for over 10 years & they do an amazing job every time. Nothing feels better than a freshly detailed car

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    Page 1 of 5

    Ask the Community - Gold Coast Car Wash

    Review Highlights - Gold Coast Car Wash

    For just $2 , the problem is solved, and she is back to gleaming.

    Mentioned in 2 reviews

    Read more highlights

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    Rainstorm Car Wash

    Rainstorm Car Wash

    2.0
    (13 reviews)

    This location is so nice & kind. very helpful & Nica was SUPER courteous & amazing attitude, Very…read moreclean location

    I've given this place multiple chances because it's conveniently located and, judging by the…read moreconstant line of cars, clearly popular. But at this point, I can't justify going back. The core issue isn't just that there's always a line--it's that the line is chaos. There's no clear system, no active management, and no sense that anyone is responsible for keeping things orderly. Cars cut in front of each other, people inch forward aggressively to claim space, and what should be a straightforward wait turns into a stressful, almost competitive experience. I've seen more than a few tense exchanges between customers, and it completely undermines what should be a routine errand. To be fair, the staff seem young and well-intentioned. They're not disengaged or rude. But they also don't appear trained or empowered to manage the flow of traffic or address the disorder. When things back up--which is often--there's no visible effort to step in and create structure. It feels like everyone is just reacting rather than running an actual system. And then there's the wash itself, which is... fine. Not terrible, but certainly not worth the time, frustration, and unpredictability of the experience leading up to it. For a place that clearly has high demand, you'd expect a more polished operation and a better end result. What's most frustrating is that this feels fixable. A clearly defined queue, active line management, and some basic customer flow discipline would go a long way. Instead, it's left to chance--and the result is a place that feels stressful and, frankly, unpleasant to visit. There are too many other options out there to justify dealing with this level of disorganization.

    Gold Coast Car Wash - carwash - Updated July 2026

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