Had a repair job done last week and it was delivered today. This is my 2nd repair job with these…read morefolks and, just like the first, the Jeep is beautiful and looks brand new! These guys are fast and they do very nice work! Dario and Abel are really solid guys and provide great service!

I just had the best experience ever !!! I scraped my car on the side of my garage and my son needed…read moreto take it to college. I needed my car repaired in two days so we could leave. Dario was amazing !!! he got it done and it looked so good that when I came to pick it up I actually forgot which side was dented and scraped. I will be a customer forever. so nice and the price was great as well.

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

I really wanted this place to work out because the idea of pickup and drop-off service is great,…read moreand their reviews looked solid. Unfortunately, after giving them multiple chances, the experience has been consistently disappointing. Each time I placed an order, they would call me back, recognize me by name, but never seemed to have my information or quote in front of them. I had to repeat what work I wanted done, review my paperwork again, and go through the same conversation each time. They also tried to talk me out of certain parts I requested, saying they weren't a good investment, but when I agreed to go with their suggestion, they said they'd call back in a couple of hours... and never did. This has happened three times now. At this point, it feels like they pick and choose which customers they want to deal with and which jobs are worth their time. For the customer, it ends up being a frustrating waste of time and energy. If you value clear communication, follow-through, and respect for your time, I would look elsewhere.

Great local family owned mechanic. Matt leads the charge and made the process very easy. He helped…read morelay out the issues and potential solutions. Wound up finding a good middle ground on the scope of work and he threw in some free labor when we hit a snag and needed a new part. Would highly recommend if you're in the unfortunate situation of needing a mechanic!

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

I had an amazing experience at Gold Coast Auto Body. I came in with light scratches and paint marks…read moreon the right side of my car, just hoping for an estimate. Amber took a quick look and surprised me by saying she could fix it right away--no charge. Ten minutes later, the scratches were gone and the car looked perfect. The team is professional, honest, and incredibly kind. The shop is clean, the waiting room is welcoming, and the service is truly customer‑centered. They don't work with insurance, but they do work with integrity. I highly recommend Gold Coast Auto Body. Thank you, Amber--you made my day!

Fantastic experience. They took a look at my vehicle, and instead of full blown body work and…read morepainting, suggested a short cut that will cost me hardly anything....did that work within an hour and finally decided even against accepting payment. Mitch was great....and the lady at the reception was terrific as well. Honest, caring and genuine. Thanks. Appreciate your help.

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

It's taken me a few months to write this review because I do not want to damage someone's business,…read morebut I do feel that I should warn others about the service I received here. I took my car in because my sunroof was stuck open. They gave me an estimate to fix it and I agreed to have the service done. Ultimately they were not able to fix it and I still had to take it to the dealer for repair who told me the damage that was done would result in an even more expensive repair. Overall, I had a horrible experience with poor communication throughout. They had my car for several weeks and I had to chase them for updates. After the first week with no updates, I finally reached the shop manager and the response I got was to "be patient". This was the state of my car when I picked it up, which was not the state I dropped it off in. Although my car was over 10 years old it was in nearly perfect condition when I dropped it off. The car was hit while parked on the street outside the shop. When I saw the damage I went back into the shop and they sent me to their body shop to have it buffed out. Much of the damage came out but not all of it. Nothing was offered to rectify the damage done to the interior of the car. I sent emails to the shop with the pictures below, but got no response.

Very knowledgeable and quick work, they diagnosed the issue and replaced the alternator in no time…read more Excellent service and great price.

My friend recommended Carrectly and I am so impressed!! I couldn't believe how punctual,…read morecommunicative and professional everyone was. Someone hit my car and drove away while it was in a parking lot and the whole front bumper was cracked. On my way to drop it off I popped two tires so we were handling 2 insurances and they took care of everything. They opened up the shop late for me to make my life easier and were simply wonderful. They also swept out my car and it was so clean when i picked it up. I will always bring my car here and recommend them to everyone I know!

Yes. I haven't had any worked performed by this detailer. The work needed was repairing two front…read moreseats. The passenger seat has barely any wear at all and so the drivers left panel on the seat and the front portion of the bottom seat. $900 seemed pretty expensive for that type of repair. Quotes I did receive were much lower.

Unfortunately this is the 3rd repair with Erie Lasalle, but fortunately they are fantastic and do…read moreamazing work. Body repair isn't cheap, but I do feel they are very fair with their cost and they are upfront. The costumer service is always excellent and I feel informed throughout the process. We had basically the whole side of one car fixed and they were very timely with the repairs. It looked like a new car again. Hope I won't need them again, but will definitely call if I do!

Two years ago approximately this time of year, I was diagnosed with breast cancer and ended up…read moregetting into a car accident. I was able to drive my car to this shop just before they were closing, but they said they couldn't get to my car until February. I immediately started to cry and was so distraught. I felt so sad, so alone and clearly in shock about it all. Because the individual in the office was so kind, he did end up taking me in as a client, and I explained it didn't matter how long they took to fix my car, since I was going to surgery very quickly, and treatments I never expected. This team is unbelievable, I do remember their kindness every year, and just cannot thank them for their humanity and kindness at a time I just couldn't muster through. My angels. THANK you Erie LaSalle!!! I tell EVERYONE you are the shop to go to, because you just don't find this type of humane service anymore anywhere! So again THANK YOU again for being the angels I needed during a really difficult time. I am ever so grateful.

STAY AWAY AT ALL COSTS. This place is a shambles and a stain on body shops everywhere - never in my…read more25 years as a driver have I ever had body repairs done so incompetently and without regard to any quality assurance whatsoever. I came in with minor scuffing damage done by a sideswipe on the front passenger side, without any dents or damage to the headlight lens or any sensors. I was quoted an estimate to fix the car in about 5 business days - drop off on Monday, pick up on Friday. The first of many failed commitments as it took 11 days (including the weekend and Memorial Day, granted) to get the car back. The bigger problem is that as soon as I got the car, I noticed that the paint job was botched, with multiple (I counted 8 but there were more) pits on the paint that probably were paint bubbles that formed and burst during the rushed baking and curing process and then were completely overlooked during the (I am assuming nonexistent) quality assurance inspection. When I brought this up to my rep's attention, the pattern was established - still friendly and prompt, but complete failure to explain what happened to cause the pits, why the QA process was skipped over and to involve a supervisor immediately. The "apology" was basically "Sorry about that, but don't worry, you have a lifetime warranty on the repair" - words I would hear over and over again as you will read on. So, what can a guy do but arrange to come back to the shop, drop off his car and get an Uber home (which I paid for myself round trip, mind you - the shop never offered a reimbursement). The redo of the repaint took two days and then I finally had my car fixed completely! Right? Nope. This time around - having my trust in this place shot already - I do a very thorough inspection and yes, the paint APPEARS fine (although I wouldn't wonder if they skipped the primer this time and I have perforation rust in a year or two but time will show). HOWEVER, the wheel arch trim - which has to be installed brand new each time that car panel is repainted - is noticeably loose and popping in and out like a badly attached denture (don't ask how I know) at the mere press of a finger. See above for the already familiar process of how the shop handled this - the rep saying (second time in a row) "Sorry about that, but don't worry, you have a lifetime warranty on the repair". Still friendly and prompt, but complete failure to explain what happened to cause the botched adhesive, why the QA process was skipped over and to involve a supervisor immediately - at this point to apologize to me personally over a second failure in a row. Fast forward another few days (the part had to be ordered and painted in advance again) when I drove to the shop to have the trim piece removed and the new one attached. This time, it APPEARS to be fine, and so three weeks later and two failures later I finally had the car body work completed. Not only are these the only two examples of a failed body repair I have ever experienced in 25 years, but the repeated failures of the repairs and the lack of any QA - especially the second time when this should have become the focus of a manager's attention - are unforgivable. Final thought - when I mentioned this ordeal to my trusted rep at the service center I go to, he said he recommends to his clients to skip this shop, as they do the worst jobs ever and frequently show up with cars taken apart that they do not know how to put together again. Yikes. To recap - STAY AWAY AT ALL COSTS.

Our Q7 was rear-ended. Crash Champions was proactive in their follow up once we got the quote, and…read morewere easy to work with. The work was done to a high standard (they don't use OEM parts) and the walkthrough at the end was thorough. Fun fact, you can't pay for the work over the phone, you have to go into the office in person.....welcome to 2001 ! However, once we got home, we realize that the brake light is full of water. We go back to Crash Champions, and they take responsibility and promise to fix it. Great! Nothing happens for a week so I call back, and then they actually order the part. Nothing happens for another 2 weeks so I call back at the part arrived and no one called me. It was at this time that I explained that an apple magsafe charger was missing from our car during the first service. I chased twice about this to get an answer, which ultimately came back as 'we aren't responsible for items in your car'. It's just a $60 charger, but the polarizing experience between being able to bill our insurance company, and then our experience of them making good on problems they caused, on their own dime......VERY different.

I had to get the right side of my car repaired, and wanted it PRONTO! I went in for my Geico…read moreEstimate, and was quoted a time-frame that my car would be done. Instead of leaving for a lengthy period, Euro Collision was able to order my door and I scheduled an appointment for the repair after it arrived. Euro Collision finished my car a day before the quote, which was amazing! I mainly worked with Chris, who was great! The receptionists/admins were all very knowledgeable and friendly each time I came in. Highly recommend (and they have one of the best waiting areas for a repair shop!)

I've been back and forth with EuroCollision since having them repair my rear bumper, fender, and…read moredriver door. The first mishap came when they told me my bill was going to be less than $1000 but ended up being about $2000 when I came to pick it up. They said they'd work with me but ended up knocking off only about $20 as if that made a difference. Then, I take a look at the work they did and it was just terrible. They gave me every excuse under the sun but ended up taking it back to "fix" a few issues that still remained on the car. We spoke about them fixing multiple issues, however, only one of them was addressed when I came to pick up my car for the second time. The service manager kept trying to tell me I don't know what I'm talking about despite personally working on a Best Paint In Show awarded car at Pebble Beach. The more I spoke to him, the more I realized how much of a scam artist this guy, and apparently the company, is. Either way, once again, they told me I could bring the car back for a third time to get the scuffs buffed out that they were supposed to take out already. The next thing that happened just goes to show how dishonest they truly are. The insurance company recommended a new bumper and EuroCollision both charged me for one and "confirmed" they replaced it. However, a few months later, I decided to sell off my car in pieces, and the "new" bumper that EuroCollision "installed" has a 2003 manufacturers date on it, in addition to very unique damaged that was present before my visit. CONFIRMED: EuroCollision practices insurance fraud and passes the BS onto its customers because they're not fulfilling the work they're supposed to be. Finally, upon removing my rocker panel, I found about 5lbs of glue to make the weather strip stay in place after they broke it and decided they didn't want to spend $10 to replace it. So while removing the rocker panel, the glue ripped off paint and is now destroyed. I will absolutely be doing everything in my power to get the word out that EuroCollision is a bunch of scam artists.