Kevin was so thorough, helpful and personable I literally got on my computer to write this review…read moreminutes after he left. My boyfriend and I are renting our first home together in Santa Barbara and we had spotted some suspicious looking mold growth in one of our bathrooms. We called Criterion and they were able to come the very next morning! This was perfect as I have health concerns related to mold and want peace of mind as quick as possible. Kevin was a wealth of knowledge and we are so glad we went with Criterion.

I am a homeowner in Ventura with a commitment to keeping the houses I rent in great shape. At the…read morerequest of my tenant, I decided to do a mold inspection through Criterion. Kevin Hanson went to the house, evaluated the entire premises, took air samples, and spoke extensively with the tenants to make sure to address their concerns. He subsequently called me and spent so much on the phone explaining possible areas of concern for mold in the house as well as abatement possibilities to address these concerns. He wrote a thorough report of his findings which he shared with me, and at my request--and on his own time--shared his findings with the tenants. I love quality work. It shows a commitment to one's profession beyond one's job. This is how Kevin at Criterion works. If you are in need of someone to check the integrity of your property, Criterion has your back. I'm so grateful.

Greg did a thorough inspection and sampling at our home. And he called me with the results…read morepromptly. I appreciated his professionalism and honesty.

We used Greg for the second time and were very happy again. Everything was happending very fast…read morewith our inspection period and Greg really helped us out by being availabe to do the inspection and by sending us the report right away. We are super grateful. He is very thorough when he does his inspection and the report is written in detail but easy to understand for anyone. Greg is also a really nice person I can highly recommend him.

I can't recommend Steve highly enough. I found him after seeing his name come up repeatedly in a…read moreReddit discussion about mold, asbestos, and lead testing, and he absolutely lived up to the praise. Before we even scheduled the inspection, he spent over an hour on the phone answering all of my questions and explaining the testing process in a way that was incredibly thorough and easy to understand. He didn't just collect samples - he took the time to educate us on how to safely manage asbestos and lead during our renovation and what to keep in mind long after we move in. I also felt like he went above and beyond to be careful not to oversample - which I really appreciated as we navigate a budget for all these home repairs. He focused on highest-value spots (with the lowest visibility, visually!) As first-time homeowners navigating construction (and expecting our first baby), we found having someone so knowledgeable, patient, and generous with his time invaluable. It's rare to find someone with this level of expertise who genuinely cares about helping their clients make informed decisions. If we ever need environmental testing again, Steve will be my first call.

Insight contacted me right away, within 24 hours of my request to them for testing. The…read morerepresentatives Rob and Brian are phenomenal. They treated me like family. I was able to secure an appointment for testing the next day. They explained step by step, the process of testing and lab work. every thing was exactly as they told me. Within a 24 period, I had the samples taken, sent to the lab, and final analysis of the test results. This is what I call "efficiency". thank you Brian and Rob. Alice, Fresno County

Great response time and reasonable pricing. They work well with the insurance company as your…read moreadvocate. Highly recommend.

They came out, told me what to expect. Work was completed with no issues. The guy who initially…read morecame out played with my dog. They are great.

Wow Robert was fantastic! We were doing a escrow inspection and he was thorough and honest. He took…read morehis time inspecting the home carefully and thankfully he said he wasn't concerned about our home and that no tests were necessary unless we wanted it for peace of mind. Rare to have someone so honest these days. Thank you Robert!

I'm a property manager, calling to simply get pricing information so I can get a mold…read moreinspection/testing approved by the owner, they cannot provide pricing info without taking your info and then calling back. I called two other companies directly after and both were happy to provide pricing info without taking down your information and calling back.

A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!

I called Chuck today because I found him on Yelp and he was very honest with me. I needed to find…read moreout if his services was what I needed at this time (mold in our kitchen). Since we're still dealing with our insurance company he explained to me that he wasn't the guy I needed yet but that he would explain exactly how insurance companies work with these types of cases, since he's been doing this for 20 years. He helped me by giving me advice on what wording to use and not to use with the insurance company. Thanks again for your advice Chuck. Michelle, Oxnard

All I can say is WOW. After doing my own mold test and getting results positive for mold, I reached…read moreout to Shane at S&J. He came to my house the next day, was extremely professional and explored my house to find a source. He read the results from my test and reassured me that these types of tests are not the most accurate way to assess mold. He used multiple different tools and reassured me of negative results that we found! I have had experiences with other companies who come in, take advantage of your vulnerability and emotions and complete try to scam you. Shane couldn't be further from that. He was honest, explained everything and was extremely knowledgeable. If you ever have to deal with mold or asbestos, S&J is the company to use!

I recently found some black mold in my garage and needed it taken care of. Found out I needed to…read morehave some testing done to the drywall and joint compound first to make sure there wasn't any lead or asbestos. Was recommended S&J by one of the mold remediation companies, and through text they were able to schedule me in relatively quickly. Guy came in, was fast and friendly, did his thing. He noticed there was vinyl tile on the floor of the area I needed mold treatment so he asked to take a piece to test. I said sure. Results came back quick, and so did the invoice. They tried to upcharge me an extra $405. I replied to them saying that wasn't the agreed upon price. They "fixed" the error and knocked off $100 from the already inflated price, apologizing that they got some detail wrong in the invoice. I had to reply again, challenging that detail and the extra money they were asking for. It was only then that someone in charge finally got involved, explained they'd had me confused with another client, and backed down to the original quoted price-- but tacked on an extra $40 for the floor tile! I paid the invoice because this was 4 days later, but told them they need to disclose when something is going to cost extra. The whole experience left a bad taste in my mouth. While I can accept an honest mistake, I was left feeling like they were trying to take advantage of me, hoping I'd just pay whatever they asked. Whatever the truth is, S&J Environmental Testing leaves a lot to be desired in regard to their customer service.