The absolute best in auto service. Knowledgeable people providing quality and old fashioned value. Have been using for years, never a problem with our vehicles due to their diligent and honest proactive aproach to our needs. Bravo!!! read more

Nothing but excellence. Mr Gilbert is one of the kind. Very rarely do you encounter a Gentleman like him when it comes to dealing with your car. Know the guy for 5 years when I first moved here and took my car because I was referred by a family member who was dealt with him forever. He has earned his trust through his work. You definitely know he's going to tell you the truth. Even if you don't like it. He Does not compromise quality and service. I would recommend Gilbert with golden Auto shop to anybody that could use his services. Every time I go there not only I get the best service best job done but the best part of it is I learned something before I leave.. man of integrity, professionalism, and an expert.Keep up the good work. Last but not least... Has good staff as well.Donald A.K.A Abe read more

I've had my cars serviced at Golden Auto Care for over 19 years and always walk away happy to have found such great and honest service. Gil (the owner) is the best of the best as he has the extensive knowledge and experience with all types of cars. He always takes the time to explain the service he provides. I don't trust anyone else with my car, he is the only one I go to. I appreciate the honesty and transparency at Golden Auto Care; I would highly recommend them to anyone in need of quality auto service. read more

Excellent service, I highly recommend Golden Auto Care for your Automotive service needs.

I'm writing this review with a heavy heart I have been a customer for more than 5 years . I trusted Gilbert to be honest. I referred my daughter to him, her car had less than 40k miles He called up saying that the breaks were metal to metal. My daughter just bought the car money is tight but he but the fear in her that it is unsafe. She had the breaks checked by someone else they said that the breaks have 50 percent left NOT metal to metal. Sadly now I need to find a new mechanic. read more

I am own a CRX from 1988, my former mechanic couldn't help me with a certain issue that I was having so I had to find a good Honda specialist. I found Gilbert on Nextdoor, he was very polite and guided me to the right path on fixing my problem. He diagnose my car and adjusted my valves for a very good and reasonable price. That keeps me wanting to come to him for any future problems. My car now is running better than ever before! read more

Golden Auto Care - Auto Repair Near Me - Campbell, California

I only write reviews if I have something good to say! And this is very good! I almost had an accident due to my Jeep shaking and dying on the freeway. What I thought was something wrong with the engine, turned out to be 'Death Wobble' (check it on YouTube)! Gilbert was being professional and tried to replicate the problem, but was unable to - so we ended up agreeing to update my entire front end suspension. It was the only way to replace all the worn out ball-joints (did I mention my Jeep is a 1998?!?) and that fixed the problem! No more felling like my Jeep was about fly into pieces. They are very professional, and even though they specialize in foreign cars, I now take my Jeep there for maintenance! read more

Golden Auto Care - My Jeep is my favorite accessory ;D - Auto Repair Near Me - Campbell, California

I could not be more happy with the quality of service and care that I received at Golden Auto Care. Mr. Seryani was able to take my car right away and finished the job quickly and well. His prices are good and I felt very well taken care of. This was my first time at this shop, and I can't imagine going anywhere else. Thank you, Mr. Seryani! You have won a loyal customer. read more

Buyer Beware! Been going to Golden Auto Care for over 7 years and I've been happy with the work, so I thought! My last trip there, I asked Gilbert to do a major service on my Truck like tune up and replace all the fluids. Come to find out two years later that a lot of my fluids were not changed out! I had to take it to the dealership to find this out because my truck was making some weird noises. Also, Their Invoices doesn't list all the work they've done and all the parts they've replaced. You will have to ask them for the information and write it down yourself. read more

Really bad service, they don't know how to treat people. I wouldn't recommend this place.

While Gilbert acted like he knew all about Turbo Diesel Vehicles, in reality he didn't know anything about VolksWagon TDI's. I had him change my glow plugs which he did fine but he said my water pump was leaking.It required taking Timing Belt off. He didnt tension the tensioner at all it was supposed to be at 52 degrees it was at zero. If the belt had jumped a tooth it would have destroyed my engine. I didn't trust him to make it right so I found a TDI expert who used to work at my favorite shop in Santa Cruz and he charged me $1050 to fix Gilbert's mess up. I asked him to refund my money and he would not.Now I have to take him to small claims court. While he probably knows gas engines DO NOT TRUST HIM WITH A DIESEL. I learned a lesson the hard way. read more

No stars at all if you want to be treated like the absolute worst go here. I have never in my whole life came across a individual like Gilbert the owner sad to say. Anyways I accidentally parked in one of the 20 available parking spots, he must of watched me and parked a car behind me purposely as if it was a joke. He then acted like he didn't have the key when I asked who's car it was! I walked around the parking lot asking everybody in sight as he probably laughed with his crew of workers which one tried to hit me with a socket wrench "Franklin is his name. I never have yelped but this is the absolute wrong way to treat someone. Gilbert unfortunately your not Doing your business any good. Please retire do a job where you are not able to socialize or speak to another human being. The way you represent your company with cuss words and disrespect has been the most horrible experience. I hope people read this and call another mechanic please. read more

I found Gilbert at Golden Auto Care a couple years ago after a not so great experiences at BMW dealer(s) and another local foreign car mechanic. A FB plea for a good mechanic after bad experience elsewhere resulted in a friend's recommendation. So, I'm not sure about the occasional bad reviews here (suppose you'd have to be suspicious if things were all rosy for everyone). ...and I really doubt he would be dishonest as to pay or game the yelp system. I'm not a car expert by any means, but I do read folks pretty well and GIlbert is a top notch guy. I don't have diesel. I have taken my 3 series and X5 here for about 3 years. I find him honest, explains things in simple English I understand, and his prices are fair. He makes no promises and finishes the job when he says he will. I would trust him as my lifelong mechanic if we weren't leaving the area, and I'm strongly considering driving up from Monterey for tune-ups/service. I'm sure I'm not alone when I say I've felt cheated and burned in the past by auto dealers and mechanics. I have a pretty cynical attitude toward them in general (like the other reviewer's "just another crooked mechanic shop"). GIlbert is a different breed altogether and his conduct, kindness, expertise, and professionalism has really been a breath of fresh air. read more

Needed front brake pads done on our 2009 Honda Accord & literally ran across these guys looking for another auto shop in the area. Seeing that they were ASE certified and qualified in Honda repair, I decided to go with them. I am glad I did! I think I found a mechanic for as long as I am in the South Bay area. Professional, punctual and a very reasonable price. Loved his honesty & didn't try to up sell anything I didn't need on the vehicle. Bottom line, extremely professional group, i'd recommend to friends in the area. read more

This is THE place to have your auto repairs done. Gilbert is Honest AND kind. Can't get any better. I live in Watsonville, but took my car to Golden because I appreciate the work they do. After my car was repaired, Gilbert called to let me know he was coming to Watsonville, and would bring my car to me! Let me repeat, there was a storm going on. It just so happened, he and his wife were coming over to watch an athletic event in my area. She followed him as he brought my car over. I love Golden Auto Care:) read more

Great shop, very professional, I have sent quite a few of my friends/coworkers to this shop and all have been happy. Better than dealership quality workmanship at reasonable prices. read more

I very rarely write reviews but I was so pleased with Golden auto care and I would highly recommend the shop to my family and friends. I have a 1990 automatic Chevy van and was experiencing some difficulties shifting gears, I called the shop and the same day Gilbert took care of the van. Very friendly, honest and fast. I will definitely come back for any services needed on my van! read more

Shady. Do not trust. My car was towed here by mistake, it was supposed to be towed a few shops down in the same parking lot area. Didn't think it would be such a huge deal. My mechanic walked over there and tried to explain and bring it to his shop a few feet away. They wouldn't release my car unless I paid them money. They had my car for exactly 6 minutes; phone call at 1:19pm today saying they received my car then I called them back at 1:25 to ask who they are and realize they're not my usual mechanic. They went from being nice to being very butthurt and snarky within a few seconds, saying they have to charge me $60 for the 6 minutes of "work" that they did. I would never trust these people, they sounded very shady and dishonest, and he thinks he can charge someone for a 6 minute diagnosis without any contract or verbal agreement to start working on my car. I will report to BBB also. read more

I can't recommend this shop or Gilbert. I'll leave out the details because if you make the mistake of selecting this shop you'll most likely have you own negative or less than positive experience to post here. read more

I took my Mercedes there for service, Gilbert review the service details with me and explained what is included in the service compare to dealer and some other shops, he actualy had more items included in my service for less price compare to other shops and dealer as well, I am very very happy with the serive they offer, and I will go back there for my future services, I Highly recomend Golden Auto Care service shop to everyone, regardless what type of car you own, give them a try, you will be amazed how good they are. John read more

went to Gilbert by referral though he said that he can not tell how much it will cost till he work on it. I explained what I was told at smog station. the engine lamp was on. I was told it should be less that 300 to fix, at smog station, but was told by Gilbert that nothing can be less than 300 to fix a car. then I asked around and a friend's dad trust mechanic called T&B and he does operate by himself long time with small trusting clients, I was told he is very honest and never over charge. his garage is not so beautiful as Gilbert's at all but boy he did fix everything 200! and told me the brakes to replace needed within 6months, but I could pass smog just fine!!! I am glad not to ask at this place. though the place looks nice and shiny and he may be does great job on BMW which was there. read more

MECHANIC IN NAME ONLY.HE'S NO MECHANIC BUT CLUELESS!!! People in office great and tow truck driver also are great. Mechanic is horrible. Their diagnostics is $169 and it was garbage. Just a way to steal money from you. For $169 they told me things like my shocks were old, etc. Meanwhile the truck wouldn't run. I suspected the fuel pump was bad and because the truck was sitting for a while and the pressure was low and hardly any fuel was getting to carb. I didn't have the time to change the fuel pump myself so I took to Golden Auto. Big mistake. I wrote a statement telling the shop to test and replace the fuel pump .The psuedo mechanic told me the fuel pump was fine and the carb was bad . He adjusted the carb said I could drive it home. Drove it one block from the shop and it died. Had to tow it home. I could put the carb in myself because the shop said a new carb would be very expensive. So I bought a new carb($360.) I so I bought a new carb thinking I was wrong, (I'm not a mechanic and neither was this imbecile ). I changed out the carb and same trouble. I CHANGED OUT THE FUEL PUMP AND IT RUNS!!! AMAZING. JUST LIKE I TOLD THEM TOO!!! I will never go back to that shop again. read more

I have been coming here for years and Gilbert has always exceeded my expectations. He has been very friendly and always willing to explain anything you have questions on. I always do my due diligence and get quotes from several shops and review everything they tell me online. Never once has he tried to rip me off or charge me for work that wasn't done. His prices have always been the best around and the work has been high quality. Highly recommend. read more

I drive a BMW 3 series what can I say there are couple things that are important that you need to have in life a good doctor, good dentist and a GREAT mechanic! Gilbert is awesome he knows his BMW's uses authentic bmws parts;0 just had my car worked on today and my husband took it and even my husband was impressed on how knowledgable and honest he is . Highly recommended for someone that drives a BMW or any luxury vehicle and don't want to get ripped off at a dealership because everyone knows after your dealership warranty runs out cost to maintain adds up! read more

I finally found a mechanic I can recommend to others! Gilbert is the owner. He is super nice. I brought my 2000 ML 320 it was burning oil. He explained every thing in detail and fix in a day! Very honest Very knowledgable Very Reasonable Give them a try, you will be happy. read more

For 10 years I would never trust any mechanic to touch any of my vehicles. I thought 90% of auto mechanics were crooks. That still may be the case but the guys at Golden Auto Care have always been honest with me. Every time I take a vehicle in there, they show me the broken part, and explain to me what was going on. Being a mechanic in the past myself, I'm always very critical of what they say the problem is. These guys know their stuff. Any stock work I need done on anything I have, I take to these guys. They are NAILS on stock repairs. I refer everyone I know to this place now. If you want honesty and a professional repair from a place that knows what they're doing, Golden Auto Care is the spot! read more

Owner of 01 S500 I'm tired of Dealer taking advantage and I agree that Gilbert's one of few honest Mechanic around, Excellent work, low price, very courteous, very accommodating, family owned. Will never go to another mechanic/shop. read more

In life, you need a good doctor,attorney, accountant, and mechanic. Golden Auto Care is the mechanic shop that has helped me not only fix my cars,but help me maintain them. Gilbert has earned my trust over the years and I recommend him to all my friends and family. I love giving my business to people that appreciate it. read more

Gilbert is the best! Honest ,trustworthy tells it like it is. Been to a lot of repair shops and he's the best. Today I had a tire pressure light go on he fixed it for no charge. Will do their best to keep customers coming. Thanks again Golden Automotive!!! See you again at some point. read more

This morning my car broke down right by this Auto shop, good thing they open at 8AM. I had couldnt start my car and had gotten it jumped, I knew I had to get it serviced today, good thing I followed my instinct. I had originally wanted to go to the White Oaks Auto Shop but it wasn't open until 9AM. When my car dead on me, Gilbert, the owner and his team pushed the car into his shop. While waiting for my car to get fixed. I can see Gilbert talking to his customers as though they are family. One of his customers were telling me that they've been coming to him for years and told me they only trust him. After chatting up with him while waiting for my car to get serviced, I can see why people come to him. Gilbert seems to be honest and he makes efforts to make his customers feel more than just his customers. Although it was embarrassing to have my car breaking down but I'm glad it broke down in front of his shop. I'm just a little surprised that he doesn't have very much reviews on Yelp. I definitely plan on coming back to him. read more

I am so happy with my car that if more stars were possible, I would gladly give them! Both of our cars are made by Honda, so we never really have major, mechanical needs. We just have the normal maintenance or brake issues, for which we've always brought our cars to Golden Auto and Gilbert. For the last month or so, my car has been making the most awful, metal-on-metal noise I've ever heard. Since Golden Auto is closed on the weekends, the only days we can be without a car, we had to take it to a mechanic open on either day. Over a period of 3 weekends, we took the car to the dealer and we even tried 2 other shops that were open. Finally, my husband took a day off and drove my car to Gilbert. After a brief chewing out for waiting so long, Gilbert showed my husband some shoddy work done by these previous guys and he even fixed my scraping sound! Hooray! Now I can drive my car without looks from passers by. Thank you, Gilbert, for your expertise and efficiency! We trust him completely with our car and won't wait again if anything else goes wrong. Gratefully, Patrick and Bella L. read more

Gilbert is fantastic!!!! I have a Honda and called a Honda dealer/service center asking what it would cost to fix my windshield wipers. They quoted me over $200 just to do a diagnostic test -- before even parts and labor!!! (I don't accurately remember the cost, but I do remember being shocked at just the diagnostic cost; I believe it was over $200). Well, a friend told me about Gilbert so I visited his shop. His diagnostic test cost much less than what Honda was going to charge, so I chose Gilbert. The switch was ordered (costing less than what I saw on the internet) and installed to my great satisfaction! I will go to Gilbert from now on for all my maintenance needs -- the heck with Honda service center that I used to use!!! ghp95134 read more

My car was overheating and I took a risk and drove it a few miles down the street to Golden Auto Care by mistake, I was referred somewhere else by a friend. But Gil greeted me and helped me out anyways even though his business was already closed. He gave me a great deal and he even gave me a ride to the Starbucks down the street so I could wait for my ride their. My car was ready quickly the next day and it has been running great since. read more

We brought our Mazda truck to Golden Auto Care. We needed A/C compressor, etc. We've had work done there previously. Gilbert, the owner, was knowledgeable and provided a very competitive quote. He is a fair and honest businessman. Gilbert acquired all the necessary parts and repaired our truck in less than four hours (we had anticipated that the repairs would take more than a day!). The cost of the repair was half the cost that the Mazda dealership would have charged. He used all OEM parts. Service was excellent. We highly recommend him for any work that you need done on your vehicle. Car repairs are not fun or easy. But Gilbert made the experience seamless and stress-free. We will always return to Golden Auto for any services or repairs to our vehicles. read more

This is one of those family own shop...Which I totally support small business...Gilbert the owner of the shop is really cool. He will do whatever convinces for you the most. I drop off my car there around 12 on my lunch break and he got it all finish for me by the time I get off of work. read more

Gilbert has been working on my truck for about 2 years. Gilbert and his crew are professional and friendly. Gilbert wants to make sure your car is fixed and you are satisfied with the work. From oil changes to check ups Gilbert can do it all. I recommend all my friends to Gilbert. read more

I simply called in to ask if they had a mechanic qualified to work on my 1985 635csi and the mechanic told me it was trouble and I would blame everything wrong with the car on them, I hadn't even asked them about what I wanted done and he simply was an ass. I guess they are good at some cars but me and my Shark are not even welcome in the door. read more

Just over 3 weeks ago I was having an intermittent problem with my Honda which caused the motor to die suddenly while driving. This was beginning to happen more & more frequently. I happened to be searching for another auto repair business near Golden Auto Care in Campbell when my car died again just as Gilbert was closing up his shop on a Friday evening. He took the time to talk with me and I decided to take a chance and have him diagnose the problem due to his extensive Honda experience (my regular mechanic had failed on several attempts to resolve this issue). I'm very glad I did as he was able to quickly identify the problem as an electrical relay under the dashboard that controls both the fuel & ignition. As a college student what I learned from this is that it's better to have a mechanic who has adequate experience with the specific type of vehicle you drive and not just shop for one based upon price only. Thanks again Gilbert, I'm a customer for life!! read more

Great results at a good price for major work on my 2004 Lexus 430 and 2007 Accura RL...these guys deliver...got their name from a person in our office read more

Gilbert proves you can't trust a mechanic. Shady all the way around. I actually caught him driving my car like a complete maniac on Shelley Avenue (right around the corner from his shop). I asked him why he was driving so fast in MY CAR in a residential neighborhood. He had the nerve to say he was "testing it for problems." Excuse me, but I came in for a simple oil change. My car is well-maintained by the BMW dealership. Gilbert's shop is cheaper for minor things like oil changes. Anyway, his excuse for driving VERY RECKLESSLY in MY CAR is inexcusable. I would not trust him with my car EVER AGAIN. And in all honestly, he is not that much cheaper than the dealership. Hence, not worth taking your car there. read more