Hands down the worst plumber I've ever had in my lifetime. It took 30 days to get a hot water…read moreheater. Never recommend

Poor communication and customer service. I paid for a water heater replacement quote and diagnosis,…read moreyet the company refused to provide a written report or even an invoice. I was told the water tank needs to be replaced and that additional modifications are required--information I had already provided when I first called. When I asked for details, the receptionist was rude and said they only give "general terms" and that it's not their job to explain what specifically needs to be replaced. Very disappointing experience.

He was awesome! Very personable, prompt, and friendly. He doesn't charge unless he actually does…read morethe work, and he is incredibly knowledgeable, shares helpful info, and really goes the extra mile. Highly recommend!

Timely service and support from John, I would recommend him to family and friends, he can do a lot…read moreof the repair and service that other guys charge way more for

Yo, Taylor pulled up on the scene like he just hopped outta a lowrider in South Central with a…read moretoolbox full of platinum hits. We had a unit colder than a diss track--no hot water, tenants lookin' stressed, vibes all bad. My man took one look at the situation and said, "Say less." No cap, he went straight to work. No duckin', no weavin', just straight bars and pipe wizardry. Before long, the water heater was back droppin' heat harder than a summer block party. Taylor got that real get-it-done energy. Dude treats plumbing problems like rap battles--he shows up, handles the competition, and leaves with the W. His confidence is smoother than a G-funk bass line, and his work is tighter than a freshly laid beat. If plumbers had mixtapes, I'd be bumpin' "Hot Water Chronicles Vol. 1" all summer long. Much love to Taylor for keeping the hot water flowing and the residents from taking ice-bucket showers. Homie earned every one of these five stars. Straight fire. Would book again.

Easy to make appointment, Edward Baca was there right on time, totally friendly, my plumbing issues…read morewere fixed at a fair price. Easy. I will definitely use this company again.

Kent WA Raptor did a full water line repair for me but they sure got close to my septic line and…read morestill hoping they missed. Had to make a deter. OneLine sure liked poking holes in my yard with that directional digging machine.. Still waiting for hard copy of my expensive contract Dan?? Did get a concrete hole bottom of my home that didnt get used. Waste of time and repairing. Ask to see the end results before they close things up...

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

I would like to give a 5 star rating. I had a persistent leak under the sink. I called on a…read moreholiday & they responded in one hour. They completely rebuilt the piping under the sink and gave me additional helpful information, as I am new to the area. Sherry S Rathdrum

Quick response to my call for service- same day repair. It started with replacing an outdoor faucet…read morebut they discovered a major leak under the house and were able to fix/replace it at the same time. Referred to another company for clean up and arranged for us to get same day service from them. Highly recommend this business!

Dan our plumber was very courteous and knowledgeable. He listened to me and our concerns…read more Explained everything in words I could understand. He did everything he could to keep costs down. We've had Mainstream out three times over the last few years ( after the techician spent a good amount of time looking for ways to upcharge us. And they dont honor their maintenance contract!) costing thousands of dollars at very high interest rate! With Action I was at ease the moment he walked through the door. He even offered a senior discount! Much appreciated! If you need a plumber. Call ACTION PLUMBING!

Great people at action drain. My technicians were very professional and thorough. Sam was always…read morecommunicating any issues or ideas he had to help my specific situation. They were fast and repaired the leak within hours. Price was much lower than another company we had look at the leak and so was a no brainer to go with action just based on that and the impeccable service they provide every time!

Marc from ACI is the absolute best!!! He was here to do an inspection - I have a problem with my…read morethermostat and my AC not working - he was very thorough and checked everything and found that the AC had been disconnected somehow - we rescheduled to get that work done and am looking forward to seeing him back for that - he is very good at what he is doing and explains everything so I could understand. A very amazing young man!!! Thank you Marc!

ACI is the BEST.....ACI did an excellent job on our Duplex....2 Each - Air Conditioner's, 2…read moreFurnaces and 2 Electrical Panels. Great service and pricing. The other bidders were not as professional as ACI. Had a defective unit and they took care of us. I highly recommend them.

Very friendly staff, worked really hard to try to find the odd part I was looking for. Couldn't…read morefind the pieces I needed but did make some good recommendations for places that might have it. Will definitely stop here again next time I am looking for parts the box stores don't have.

Super! Same-day response to broken water line in crawlspace handled smoothly and economically. A…read moreday later (during clean-up by contractor) another small leak was discovered that would have been invisible to the plumber on the first visit. Another call was made and I had a return by the same great plumber to fix it. Wonderful service delivered promptly! Great team, helpful office staff.....all-around superior job!