I live in the Madison, Wisconsin area and have been looking nationwide for a nice 2018-2019…read moreMercedes GLS 550. I called Amin about the 2018 GLS 550 in stock. He assured me it was a great vehicle. I made the commitment to buy it, so I flew from Madison, WI to Charlotte. Amin picked me up at the airport and the car did not disappoint! The transaction went smooth and I was off driving the GLS550 back to WI, a 13hr trek! I was a bit nervous about a potential breakdown, but to my pleasant surprise it performed very well. There was a brake shimmy so I called Amin about it and he made it right with me and I am a happy camper with this 2018 GLS 550 ! Thank you Amin for making this a very pleasant experience and I do recommend checking out their inventory, or let him know what you want to buy. Amin is a very personable and customer focused businessman. Best regards, Keith

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I just recently went to journey auto sales last week. And i couldn't have been happier with the…read morecar i purchased and the customer service i received. Jacob was amazing!! And the other guys there were amazing people and very helpful. very accommodating and reasonable. Highly recommend!

I don't know how they, Adams Auto Group, sleep at night after selling people junk cars! They don't…read moreeven deserve 1 star. A week after we got the truck, the problems started. It caused us to lose jobs and miss out on several potential jobs. They showed no kind of concern or offered any help. These people need to be put out of business. We work too hard to have to pay for something we can't even use or have to fix before we can use it. What happened to honesty and integrity? Greed has taken over and it's very sad and unfortunate! I will tell everyone I know to never consider purchasing a vehicle from these people. I wouldn't buy a bicycle on sale from this place! God will not reject a man of integrity, nor will He support the evildoers (Job 8:20).

Avoid Adam Group & Tony! Bought a Ram ProMaster and problems…read morestarted the next day. Lights on, noises, and no repair paperwork. They misled me and don't stand behind their vehicles. Take your business elsewhere!

They over charge, charged over 100 for 2 used tires and I get brand-new tires for 55 to 65 at…read moreWalmart 4 tires for a little over 200 brand new

Location is near a dead end. Guy at the front desk was super nice, honest, and helpful. I told…read morehim what I was looking for. He quickly searched online and took a look at my car to see exactly what I was referring to. Cost comparisons made me look elsewhere but I appreciated his help so much.

MISREPRESENTATION AND UNFAIR AND DECEPTIVE TRADE PRACTICES…read more Purchased vehicle on 12/12/25. At the time of the sale, Dream Work did not disclose serious KNOWN mechanical issues involving the transfer case and related drivetrain components. They installed a used transfer case prior to sale and took the vehicle to Land Rover Charlotte because only a certified dealership could program the transfer case. Land Rover discussed with Dream Work that after adding transfer case fluid and attempting programming, a flagged error code remained, indicating that unresolved defects existed before they sold the vehicle to us. Dream Work WILL claim Land Rover test drove the vehicle and it was fine. However, that omits the fact that Land Rover documented that the error code remained after service and programming attempts. Dream Work asked them to clear the code and was provided a copy of the document outlining the issue( I have their original invoice from 11/21/25... three weeks before we purchased the vehicle). Dream Work negated to tell us this issue so that we could make an informed decision about the purchase. It is understood that vehicles may temporarily drive normally after fluid is added.The issue became apparent after the fluid emptied, exposing the underlying defect, which was a major safety concern. We spent over $3000 to add fluid to the transfer case and replace rear rotors that were at 1 centimeter. We're not mechanics and trusted their judgement. The transfer case will fail, costing upwards of $10,000. CARFAX REPORT-TRASH IT! Dealerships are not required to report repairs. Dream Work is quick to give each customer a Carfax report; even making them available online, with the knowledge that reporting repairs or the lack there of, does not have to be on the report. IT'S COMPLETE DECEPTION GUYS! I met with a manager(I will protect his name..for now), in person on 4/24/26 about the issue. On 4/25/26,I emailed him a PDF file outlining our concerns and requested a resolution. He emailed me back on 4/25/26 denying any wrongdoing and denied liability. Many of your complaints end here. Mine will not. I will be made whole again.

Here's the scoop which I new prior to working with this sales team. First and foremost my sales…read moreperson (Liz George) was fine and a good person. The store manager (Dwayne Johnson) is very professional and a competent sales manager. That being said, do not use this used car location unless you don't mind the following business practices: Preparation Fee: $1,250.00 Documentation Fee: $999.00 Security Fee: $799.00 (LoJack) The above fees are required. Non-negotiable. The vehicles seem to be very good quality, but my particular vehicle (2017, Mazda Miata, ND, Red). Very nice looking vehicle. Unfortunately, at highway speed, the car "shuttered" and tried to veer into the other lanes. Car has a modified muffler and AEM air filter. Possible exhaust leak. Smoky exhaust. Left oil residue in pipes. If this business practice is acceptable to you, by all means check them out. They do carry a high-end assortment of luxury brands. Dealership is very clean and bright. Hopefully, this will help out with future customer negotiations and eliminate any misconceptions or misunderstandings about any hidden fees. They will tell you that they are transparent. I agree, but I don't accept their business practices. I prefer more flexibility on an actual negotiated deal. It just did not work out. If you don't feel comfortable -- don't do the deal. People are all fine.

I bought a beautiful BMW 640i from them and she is in great shape and had a great price. They got…read moreme in and out the door with no problem and I'm driving my favorite car. I couldn't be happier.

I bought a truck from this dealership 3 weeks ago and only put 200 miles on it before the…read moretransmission went out in the truck they did not offer a warranty on the vehicle or do they on any of them they sell. I ask the dealership owners if they could help me out with some of the cost to replace the transmission and the answer Was a no. I do believe that most if not all the vehicles have major problems that can not be detected by a test drive. I would not recommend anyone to buy from this dealership

If you're in the market for a car, do yourself a favor and go see Chris Morgan at Rick's Hendricks…read moreChevrolet! I came in with a clear idea of what I needed, and Chris went above and beyond to make it happen. He truly exemplifies what a great salesperson should be--professional, attentive, and committed to delivering top-tier service. I've purchased quite a few cars over the years, and I can honestly say this was by far the most seamless and easiest process I've ever experienced. No pressure, no stress--just great customer care from start to finish. Trust me, if you need a car, go see my guy Chris Morgan. He will absolutely get you right!

Caveat Emptor; This…read moredealer advertises cars they do not actually have available, in an effort to entice you to the lot so they can sell you what they have and need to move, bait and switch. Predatory dealership. Avoid at all costs. Beware. Hendrick is a VERY large dealership with multiple brands and makes. I'd avoid all of them but, caveat emptor.

I am extremely disappointed with my recent experience at Cars of Charlotte, and I feel obligated to…read morewarn others before they make the same mistake I did. In November, I purchased a 2019 Dodge Durango from this dealership. Within a week of buying it, I had to return the vehicle due to a serious mechanical issue. Unfortunately, that was just the beginning of what has turned into a very costly and frustrating situation. Since purchasing the vehicle, I've had one issue after another. First, the starter went out. Then, the head gasket failed. After that, I was told the timing chain needed to be replaced. Now, on top of everything else, the air conditioning is no longer working. Altogether, I have spent over $4,000 in repairs on a vehicle I had just purchased, which is completely unacceptable. What makes this even worse is the complete lack of customer service and accountability from the current ownership. I have bought well over 8 cars from this dealership in the past, and under the previous owner, Al, I never had issues like this. And if something did come up, he worked with customers to make things right. That level of integrity and service is completely gone. The current owner's attitude is dismissive and unhelpful. Every concern I've raised has been met with the same response: "You bought it as is." That's not how you treat loyal, repeat customers--especially someone who has supported your business for years. This experience has completely changed my view of this dealership. What used to be a place I trusted and recommended is now somewhere I would strongly advise people to avoid. I wouldn't even buy a bike from them at this point. If you're considering buying a car, do yourself a favor and look elsewhere.

I traded in my 2015 Nissan that had no problems for this 2020 Nissan Altima November 2024 soon as…read moreMarch 2025 came i started smelling a weird smell took it to a mechanic he told me it had a blown head gasket, blown temperature thermostat in also needed a tuneup because the spark plugs was in needed to be changed I went back to cars of Charlotte to ask why didn't they let me know the car had all these problems in they told me it's not for them to tell me they just sale the cars as is they also changed the workers the old workers aren't there anymore they got new people working now if they have done anybody else like this call license, theft n bureau in also call Better Business Bureau have all your documents of the car not being safe to drive also the documents of what u paid for

Found the car i wanted, Connie is great, she will get you in and out , did not have to sit there…read moreall day to get a car. nice dealership. everyone there are nice, and very professional. If you are looking for good car, good customer services. and the price is Right, this is where you need to go.

From the owner: Serving the Charlotte area for over 15 Years! At Cars 2 Go…read moreInc, we feel that buying a used car doesn't have to be a nightmare. As a long-time member of the community, Cars 2 Go Inc has built an unparalleled reputation for quality and perfection that stands behind every vehicle to make sure the customer's needs are always met. The buying simple is hassle-free, straight-forward and simple. Check out our extensive inventory of super clean pre-owned vehicles at hard to beat prices. Use our convenient inventory search tools or stop by and visit us. We have courteous, knowledgeable, caring staff standing by ready to assist with your vehicle needs. Have special financing needs? No problem! We can get you approved when no one else can. Stop by or give us a call. We can help. We guarantee it!