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    Goodwill Store & Donation Center

    2.3 (75 reviews)

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    2 years ago

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    Photo of Ijeoma E.

    Ijeoma E.

    Helpful 2
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    1 year ago

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    2 years ago

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    Photo of Gretchen H.
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    1 year ago

    Very easy in and out. Our drop off only took 1 minute. Quick access on and off the road.

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    5 years ago

    Helpful 13
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    2 years ago

    Helpful 2
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    6 years ago

    Helpful 2
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    4 years ago

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    Photo of Ijeoma E.

    Ijeoma E.

    Helpful 2
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    Photo of Ritz C.
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    2 years ago

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    Photo of Ijeoma E.

    Ijeoma E.

    Helpful 2
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    2 years ago

    I have to say the workers at this location are the sweetest. It is always a joy seeing all your beautiful faces.

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    Ijeoma E.

    Helpful 1
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    Photo of Fernilla S.
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    3 years ago

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    Photo of Ijeoma E.

    Ijeoma E.

    Helpful 1
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    3 years ago

    This Goodwill usually has some great finds and the staff is super friendly! Military discount is on Wednesdays :)

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    4 years ago

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    5 years ago

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    4 years ago

    Helpful 1
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    3 years ago

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    7 years ago

    Helpful 3
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    Photo of Marie B.
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    4 years ago

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    Photo of Lily L.
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    5 years ago

    Helpful 1
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    4 years ago

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    4 years ago

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    10 years ago

    Helpful 9
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    Photo of SK B.
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    5 years ago

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    12 years ago

    Helpful 4
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    9 years ago

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    Sommer A.

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    6 years ago

    Helpful 1
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    6 years ago

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    5 years ago

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    Photo of Todd S.
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    7 years ago

    Helpful 1
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    7 years ago

    Never ever will I SHOP at a goodwill store. Biggest rip offs ever. Prices are like you are buying new stuff

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    7 years ago

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    Photo of Lily b.
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    8 years ago

    The people who work here sure don't act like they like what they do. Might want to get a little customer service training in there.

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    8 years ago

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    Ashley G.

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    7 years ago

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    Photo of Edie J.
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    8 years ago

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    5 years ago

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    Photo of Amber M.
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    8 years ago

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    Sommer A.

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    12 years ago

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    16 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Goodwill Store & Donation Center

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    Once Upon A Child - Vacaville

    Once Upon A Child - Vacaville

    2.2
    (165 reviews)
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    Out of all the OUAC's I've shopped and sold at, this is the absolute worst…read more I've gone there 5x and not once successfully sold. They don't have a computer system and are writing things down on slips of paper, only to lose them. They don't take your contact information, no text system, nothing. It's like this one single Once Upon a Child is stuck in 1980, while all the others in the area are 2026. I've called ahead to make sure they have a selling spot available before I drive 40 minutes there - They said yes, but I couldn't reserve a spot, so it got filled by the time I arrived. I've come close to opening - it would be a wait until 6-7PM with no guarantees it would even be done the same day. I came in once and said I had only 4 hours in the area, asking if it was possible, and they said yes. One small bin of 10-12 clothing pieces and a diaper pail. Took my stuff and info and told me to come back at 1pm. By the way - the person selling before me? Didn't ask for his ID, even though he was selling for the first time. Me? Asked for my ID and wrote it down on a slip of paper (i.e. my personal identifying information just sitting around for anyone, not secured in any way). I came back at 1PM as requested (actually, 1:20 to give them more time) and my stuff was sitting in the exact same place as when I dropped it. They looked at each other, confused, and just said, uh, well... we didn't do it. That was it. No offer of a different time, nothing. I just laughed, took my stuff and left. Unlike some other stores, they don't give you 24h to collect your payout/items - it has to be that same day, no matter how late they finish going through your items. I guess this place would be fine to sell to if you didn't have a job or any other commitments, or maybe if you lived like 3 blocks away so you could just hang out and wait for them all day/night.

    So much stuff!! Finally stopped by to check this store out. Lots of selection and very organized!…read moreWorkers were very nice. We got some clothes that still had tags on them, what a steal! Definitely worth the value

    White Elephant Sale

    White Elephant Sale

    3.8
    (161 reviews)
    $

    For the size of the white elephant sale, it was very well run and organized. Shout out to all the…read morevolunteers for the event that makes it a good experience. There's a lot, and I mean A LOT of stuff on sale. You have to be strategic as you go to first look for what you have in mind and once you're done with what you want to look for, then enjoy just looking around and seeing what else there may be that may catch your attention. The have things ranging from various used items like kitchen wares (some of which I personally think shouldn't be there as they were scratch up nonstick pans) to antiques (furnitures, household items, old irons and sewing machines) and jewelry to fossils. There are definitely many good bargains if you know what to look for.

    I have attended the White Elephant Sale since I was 12, and now at 26 I feel that the sale has…read morediminished in quality, quantity, value, and overall experience. The White Elephant sale has honestly felt very different since 2020. Before the pandemic, there were walk up donations, the warehouse was always full, and the March sale was still packed with treasures to be found. Now the warehouse feels empty even during preview, all walk up and drive up donations have been eliminated, and the March sale is advertised as a "clearance sale" because of how empty the warehouse is. Stopping walk up and drive up donations has seriously hurt the sale. The number of small trinket items to be found is much smaller than it used to be. While there may be costs saved by not having to sort through and discard items that are not sellable, is the loss of profit from not having those smaller items greater? People like me used to donate all the time to the sale, but now donate to thrift stores that have walk up and drive up options instead. How many other people also have a bag full of great items but are not donating them because pickup donations are the only option? I have also found that in recent years the staff has become less and less kind. This year there was not a single visit to the warehouse that was not met with rude or unprofessional behavior by volunteers. That is not to say there are not wonderful volunteers, because I have had great experiences as well, but the number of negative interactions I have had seems to be increasing. I have been accused of stealing, had snarky comments made toward me, and have been accused of price switching. It has gotten to the point where going to the White Elephant is no longer bringing me joy, and it is difficult to see volunteers act with such low levels of kindness. You often emphasize being kind to volunteers, but shoppers deserve that same level of kindness and respect. One thing that stands out when it comes to how empty the warehouse has been, as well as the general morale of the volunteers, is the changing culture of reselling. I recognized dealers from Alameda Point and various antique markets as new volunteers, which makes me wonder if they are partially contributing to the diminished quality and quantity of items this year. In the past, almost all volunteers seemed to be there because they believed in the mission of the Oakland Museum. Now it appears that some newer volunteers may be more motivated by making money. It also raises the question that if they are pricing items they later purchase, were those items priced fairly? Especially when their ultimate goal is to resell items and make money. In addition, there seems to be a lack of willingness to receive feedback. As another reviewer mentioned, it can feel like the organization operates under the idea that because it is for charity and run by volunteers, feedback should not be given. That approach is simply unsustainable. I attempted to provide feedback both in person and on Instagram and was met with very combative responses. This is confusing, as feedback is essential when running such a large sale, and experiences like that make me hesitant to return. I have heard from others that the White Elephant has been "cleared out" this year. Without the return of more casual donations, stronger screening of volunteers, and limitations on what volunteers are able to purchase during presale events, the White Elephant will likely continue to decline. As a loyal shopper, I truly hope the organization will begin taking feedback seriously and consider changes that can help bring the sale back to its former glory.

    Goodwill Store & Donation Center - thrift_stores - Updated June 2026

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