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    Goodwill Store & Donation Center

    2.3 (76 reviews)

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    Reviews With Photos

    Jennifer B.

    There are a couple of things my fellow Yelpers got spot on: I: It is a small place. II: Staff can use a little (or A LOT OF) improvement with customer service. I: It is a small place, granted, but if you look close enough, there are some pretty good buys here. I found a brand new veggie grill tray (tag from Bed Bath and Beyond was still on it!) for the amazing price of $1.99 and a small trio candle set for $0.99. (Or I assumed it was going to be $0.99 given it had another tag plugged in for $1.99. Will explain below.) Found a few more items which weren't priced but I thought I'd take 'em to ask the cashier. Overall, the array of merchandise wasn't too bad given its size. II: I was having an OK time until I went up front to make the purchase. The staff (cashier and manager alike) were not customer friendly at all. First, the cashier was irked she had to "look up" prices for these couple of items. When she couldn't find them, she had to call a manager, who, like the cashier, also looked annoyed. (Wow, it's like these two couldn't be bothered to do the job they're hired to do!) Regarding the couple of unpriced items, pricing was far too high for me to consider. ($6.99 for a 2' x 2' fabric? $1.99 for a small votive candle holder?) NO. Cashier rang up the rest of my items. I did the math in my head and my stuff shouldn't have cost more than $5. For whatever reason, everything came up to $7 and change. So, like any sensible person, I checked the receipt and low and behold: I was overcharged for the 3 items I was buying. Basically came down to this: everything I bought had 2 price tags on them (2 of them wasn't even theirs) and I was charged the higher prices. Cashier didn't even hide how peeved she was as she rolled her eyes when I showed her. (Like, duh, you messed up!) She had to once again call the manager to override the transaction who, again, like the cashier, was even more annoyed. She corrected the 2 non-Goodwill tagged items but refused to give me the trio candle for the lower price (because giving up a whole dollar was much too much for her.) A buck wouldn't have hindered me from taking it, but given I didn't really need it and combined with her overall attitude (which was the bigger deciding factor)... hard pass. Most Goodwill stores I've been to would have given me the lower price just to rid of the item off their store. Not this one. So, yeah, I think this is a one-and-done place for me more especially since I live hundreds of miles away from this area. I hope they take heed and take necessary steps toward improving their customer service methods.

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    2 years ago

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    Ijeoma E.

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    1 year ago

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    2 years ago

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    2 years ago

    Very easy in and out. Our drop off only took 1 minute. Quick access on and off the road.

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    6 years ago

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    6 years ago

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    4 years ago

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    Ijeoma E.

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    2 years ago

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    Ijeoma E.

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    2 years ago

    I have to say the workers at this location are the sweetest. It is always a joy seeing all your beautiful faces.

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    Ijeoma E.

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    3 years ago

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    Ijeoma E.

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    3 years ago

    This Goodwill usually has some great finds and the staff is super friendly! Military discount is on Wednesdays :)

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    5 years ago

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    8 years ago

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    5 years ago

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    10 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    Sommer A.

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    6 years ago

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    7 years ago

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    7 years ago

    Never ever will I SHOP at a goodwill store. Biggest rip offs ever. Prices are like you are buying new stuff

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    7 years ago

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    8 years ago

    The people who work here sure don't act like they like what they do. Might want to get a little customer service training in there.

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    12 years ago

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    17 years ago

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    8 years ago

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    Ashley G.

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    13 years ago

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    Page 1 of 2

    Ask the Community - Goodwill Store & Donation Center

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    The Salvation Army Donation Center

    The Salvation Army Donation Center

    (5 reviews)

    The people taking the donations were so rude. Specifically the older man…read more At first, he would reasonably tell us which items they couldn't take like air mattresses. Next, one of our boxes accidentally had paint on them, he gets it on himself, and he throws a hissy fit. He's like "I WON'T TAKE THESE THINGS" being impolite, not telling us the reason why, and shoving the items back. Mind you, the paint didn't get on the cups and plates we were donating. He then proceeded to barely look in the rest of our boxes, and also says "I won't take any of this." This guy needs to remember that he's not working at some high-end designer store. This store is meant for people who can't afford new items and want to purchase affordable, secondhand goods. Donations should be accepted unless there's an actual problem with them, and there wasn't one here. We had old items that could've gone to a new home like plates, cups, and clothes.

    We purchased this ceramic planter today, and once we got it home and started removing the tags we…read morediscovered a large chip in the ceramic. The employee that covered it up used two price stickers, as the chip was too big to cover with just one. Very disappointing and highly unprofessional. Ironically, we had asked one of the long-time employees at the register if they still take donations of used items (as we saw the store had a lot of brand new items this time around), and she said in a condescending tone, "Well, yeah, but not if it's damaged or stained." Evidently, damaged donations that can be covered with a price sticker must be ok.

    Snowline Thrift Store - Folsom - Cameron Park Store

    Snowline Thrift Store - Folsom

    (139 reviews)

    $

    Ever since my lady and I have been watching our spending habits by not shopping at retailers that…read moresell "new" merchandise, the whole thrifting thing has been surprisingly successful as of late. Which takes me to the city of Folsom where we both had the opportunity in checking out "Snowline Thrift Store". Located directly on East Bidwell St and adjacent to Glenn Dr, this very well-known thrift store has been serving the Folsom community and its surrounding areas dating back to 1979. Best of all, the money that is collected goes towards hospice care for a variety of hospitals and care facilities in the greater Sacramento area. My lady and I came here during the afternoon on Saturday 5/30/2026 at around 3:00pm. As for the exterior of building, this place offers ample parking for a couple dozen vehicles which is very convenient on the busier days. Upon entry, I was greeted by a huge jukebox (that sounded amazing) playing lots of great upbeat music; my kind of vibe when I am thrifting. The main register is near the front entrance while there are actual fitting rooms (unlike Goodwill) where you can try your clothes on before you buy. Finally, they do offer a single one-person restroom towards the mid-rear part of the building. Business hours are also quite reasonable as they are open Monday through Saturday from 9am-7pm and Sunday from 11am-7pm. The overall prices here are quite reasonable as they sell a nice assortment of men's, women's, and children's apparel all at decent prices. Here you will find quite a bit of tees, polos, blouses, pants, jeans, skirts, outerwear, ties, shoes, and much more. They also carry a nice variety of glasses, dishes, small kitchen appliances, home apparel, artificial plants, mirrors, artwork, and even larger items such as tables, recliners, curio cabinets, and bedroom/living room furniture. And for the bookworm/audiophile in all of us, this place sells quite a decent amount of books, movies (VHS/DVD), music (vinyl records/CD's). During our visit, my lady was able to make a few amazing purchases on some small accessories for her workstation as well as some nice little side pieces for the living room. Even when she took these items to the front register, they gave her a better deal which meant she left paying a lot less than she had anticipated. However, the store itself was a little bit cluttered but still easy enough to navigate around. With the above average customer service, decent selection, and very reasonable prices on much of their merchandise, I am giving the Folsom "Snowline Thrift Store" an above average four stars.

    Goodwill is better and that is saying a lot. The prices are higher on many items than it would be…read moreto buy in a retail store. Crazy right?

    The Salvation Army Thrift Store & Donation Center

    The Salvation Army Thrift Store & Donation Center

    (160 reviews)

    $

    Mission

    I am a long time customer at the SF Valencia st. store…read more. And living across the street.I shop there 3-4 times a week.. It amazes me how hard these employees work so hard! Moving and lifting furniture and moving racks of clothing.. I have seen managers come and go over the years at this location.. They are lucky to have a long time employee named Joann who has been at this location for years. She appears to be the glue that keeps this store running smoothly! All of us neighbors love and respect her professional and friendly work ethics ..And we notice how the other employees love and respect her. I noticed 3 weeks ago on a Friday..a rude lady customer caused a disturbance on the store floor demanding to take other customers merchandise that was in their carts . ,saying that she wanted them etc.. She approached the employee David ,who was so calm and professional ,she was demanding to have access to other customers merch. I was impressed how much time he spent listening to her screaming demands.. I heard him explain to her that first come first serve etc.. Prior...I heard her screaming at that customer , then she approached me ..I had picked out a frame earlier which I had next to me.. She demanded that I give it to her.. Out of courtesy, I was putting frames back on the wall that were left on the floor by other Customers .. This employee David has patience of a saint and should be commended dealing with these type of Karens ..LOL

    In counter response to Hernandez A.'s negative review of the Valencia Street Salvation Army, I am a…read morelong time supporter of this Family Store location and Maria has always been a consistent bright spot at this store: professional, hardworking, and unfailingly respectful--even when dealing with customers who don't extend the same courtesy. Yelp isn't your personal grievance diary and taking a public swing at a longtime employee says more about you than it does about her. If you genuinely felt wronged, the adult move is to address it with management directly. As a person of color myself, tossing around accusations like racism in a review without substance isn't advocacy--what it is, is lazy, flippant and overreach. As for the store itself: Salvation Army Thrift Store continues to do what it's always done--support people who actually need it. Yes, prices may be up slightly (I only thrift clothes and shoes so increase is between $1-$5 across the levels), but they're still well below most local thrift competitors, and the mission behind the register matters. As a side note, the new rewards program is a great new added incentive! The Valencia team shows up, works hard, and treats people with respect. If that's not enough, no one's forcing you to shop here--feel free to take your expectations (and attitude) elsewhere.

    Goodwill Store & Donation Center - thrift_stores - Updated September 2026

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