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    Goodwill Store & Donation Center

    2.3 (75 reviews)

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    Jennifer B.

    There are a couple of things my fellow Yelpers got spot on: I: It is a small place. II: Staff can use a little (or A LOT OF) improvement with customer service. I: It is a small place, granted, but if you look close enough, there are some pretty good buys here. I found a brand new veggie grill tray (tag from Bed Bath and Beyond was still on it!) for the amazing price of $1.99 and a small trio candle set for $0.99. (Or I assumed it was going to be $0.99 given it had another tag plugged in for $1.99. Will explain below.) Found a few more items which weren't priced but I thought I'd take 'em to ask the cashier. Overall, the array of merchandise wasn't too bad given its size. II: I was having an OK time until I went up front to make the purchase. The staff (cashier and manager alike) were not customer friendly at all. First, the cashier was irked she had to "look up" prices for these couple of items. When she couldn't find them, she had to call a manager, who, like the cashier, also looked annoyed. (Wow, it's like these two couldn't be bothered to do the job they're hired to do!) Regarding the couple of unpriced items, pricing was far too high for me to consider. ($6.99 for a 2' x 2' fabric? $1.99 for a small votive candle holder?) NO. Cashier rang up the rest of my items. I did the math in my head and my stuff shouldn't have cost more than $5. For whatever reason, everything came up to $7 and change. So, like any sensible person, I checked the receipt and low and behold: I was overcharged for the 3 items I was buying. Basically came down to this: everything I bought had 2 price tags on them (2 of them wasn't even theirs) and I was charged the higher prices. Cashier didn't even hide how peeved she was as she rolled her eyes when I showed her. (Like, duh, you messed up!) She had to once again call the manager to override the transaction who, again, like the cashier, was even more annoyed. She corrected the 2 non-Goodwill tagged items but refused to give me the trio candle for the lower price (because giving up a whole dollar was much too much for her.) A buck wouldn't have hindered me from taking it, but given I didn't really need it and combined with her overall attitude (which was the bigger deciding factor)... hard pass. Most Goodwill stores I've been to would have given me the lower price just to rid of the item off their store. Not this one. So, yeah, I think this is a one-and-done place for me more especially since I live hundreds of miles away from this area. I hope they take heed and take necessary steps toward improving their customer service methods.

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    1 year ago

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    2 years ago

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    Ijeoma E.

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    2 years ago

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    1 year ago

    Very easy in and out. Our drop off only took 1 minute. Quick access on and off the road.

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    6 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    Ijeoma E.

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    2 years ago

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    Ijeoma E.

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    2 years ago

    I have to say the workers at this location are the sweetest. It is always a joy seeing all your beautiful faces.

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    Ijeoma E.

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    3 years ago

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    Ijeoma E.

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    3 years ago

    This Goodwill usually has some great finds and the staff is super friendly! Military discount is on Wednesdays :)

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    5 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    10 years ago

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    13 years ago

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    5 years ago

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    9 years ago

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    Sommer A.

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    6 years ago

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    7 years ago

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    7 years ago

    Never ever will I SHOP at a goodwill store. Biggest rip offs ever. Prices are like you are buying new stuff

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    7 years ago

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    8 years ago

    The people who work here sure don't act like they like what they do. Might want to get a little customer service training in there.

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    8 years ago

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    Ashley G.

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    7 years ago

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    8 years ago

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    Ask the Community - Goodwill Store & Donation Center

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    Snowline Thrift Store - Folsom

    Snowline Thrift Store - Folsom

    3.7
    (136 reviews)
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    Ever since my lady and I have been watching our spending habits by not shopping at retailers that…read moresell "new" merchandise, the whole thrifting thing has been surprisingly successful as of late. Which takes me to the city of Folsom where we both had the opportunity in checking out "Snowline Thrift Store". Located directly on East Bidwell St and adjacent to Glenn Dr, this very well-known thrift store has been serving the Folsom community and its surrounding areas dating back to 1979. Best of all, the money that is collected goes towards hospice care for a variety of hospitals and care facilities in the greater Sacramento area. My lady and I came here during the afternoon on Saturday 5/30/2026 at around 3:00pm. As for the exterior of building, this place offers ample parking for a couple dozen vehicles which is very convenient on the busier days. Upon entry, I was greeted by a huge jukebox (that sounded amazing) playing lots of great upbeat music; my kind of vibe when I am thrifting. The main register is near the front entrance while there are actual fitting rooms (unlike Goodwill) where you can try your clothes on before you buy. Finally, they do offer a single one-person restroom towards the mid-rear part of the building. Business hours are also quite reasonable as they are open Monday through Saturday from 9am-7pm and Sunday from 11am-7pm. The overall prices here are quite reasonable as they sell a nice assortment of men's, women's, and children's apparel all at decent prices. Here you will find quite a bit of tees, polos, blouses, pants, jeans, skirts, outerwear, ties, shoes, and much more. They also carry a nice variety of glasses, dishes, small kitchen appliances, home apparel, artificial plants, mirrors, artwork, and even larger items such as tables, recliners, curio cabinets, and bedroom/living room furniture. And for the bookworm/audiophile in all of us, this place sells quite a decent amount of books, movies (VHS/DVD), music (vinyl records/CD's). During our visit, my lady was able to make a few amazing purchases on some small accessories for her workstation as well as some nice little side pieces for the living room. Even when she took these items to the front register, they gave her a better deal which meant she left paying a lot less than she had anticipated. However, the store itself was a little bit cluttered but still easy enough to navigate around. With the above average customer service, decent selection, and very reasonable prices on much of their merchandise, I am giving the Folsom "Snowline Thrift Store" an above average four stars.

    Snowline Thrift's Stores are located in Folsom, Cameron Park, and Placerville. This review is for…read morethe Folsom location. I happily support this non-profit and Community based thrift store by actively collecting gently used clothing every opportunity I have. I am grateful to the employees and volunteers who manage and maintain this business. All proceeds go to Snowline Hospice's Supportive Care and Children's Grief Programs. So worthy in my opinion. Dropping off whatever you may have to donate is easy and simple. You do not even have to leave your vehicle. Employees will come to your car. I just automatically pop open my trunk and they remove the items. Easy peasy. Should you want a receipt for tax purposes... it will be provided at that time. As well as a 10% discount type coupon you may use in the thrift store. It is a win win for everyone. Please consider donating whatever you may no longer need for such a wonderful organization. And, of course, purchases from the store are the backbone of securing the much needed monetary proceeds necessary to fund the programs. Thank you.

    The Salvation Army Thrift Store & Donation Center

    The Salvation Army Thrift Store & Donation Center

    3.3
    (162 reviews)
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    I like this place i shop and donate to this location often. It's a big space why is it so sparse…read morewhen it receives so many donations?

    In counter response to Hernandez A.'s negative review of the Valencia Street Salvation Army, I am a…read morelong time supporter of this Family Store location and Maria has always been a consistent bright spot at this store: professional, hardworking, and unfailingly respectful--even when dealing with customers who don't extend the same courtesy. Yelp isn't your personal grievance diary and taking a public swing at a longtime employee says more about you than it does about her. If you genuinely felt wronged, the adult move is to address it with management directly. As a person of color myself, tossing around accusations like racism in a review without substance isn't advocacy--what it is, is lazy, flippant and overreach. As for the store itself: Salvation Army Thrift Store continues to do what it's always done--support people who actually need it. Yes, prices may be up slightly (I only thrift clothes and shoes so increase is between $1-$5 across the levels), but they're still well below most local thrift competitors, and the mission behind the register matters. As a side note, the new rewards program is a great new added incentive! The Valencia team shows up, works hard, and treats people with respect. If that's not enough, no one's forcing you to shop here--feel free to take your expectations (and attitude) elsewhere.

    Goodwill Store & Donation Center - thrift_stores - Updated August 2026

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