I have been taking my car to Clevehill auto for many years now. Their customer service is the best…read more I recently needed front brakes and the quote they gave me was wonderful. I checked with family & friends, and they all agreed the price was very reasonable. Anytime I need them they are there and do a great job. I won't go anywhere else. I appreciate that they are honest with me and go the extra mile for me!

Highly recommend if you are in need of service for your vehicle. They were very friendly when I…read morecalled and were able to get me in for service quickly. I only had a safety inspection done but would go back if I needed any other work done because their staff is great!

Yes, they are more expensive than other places. But you can drive up without an appointment, get…read moreyour oil changed without having to get out of your car, and drive off in just a few minutes. That's why you're paying extra. Also, they only do a few things. An oil change, an air filter, wiper blades....They don't overhaul engines, they don't do AC repair, they don't sell tires. So when you go there to get an inspection, if something is going to fail, you know it's because it failed and not because they are trying to get more money out of you. (Not that all places do that, but you have piece of mind that it's not being done here.)

Update as of 1/31/26. I have been to this location multiple times since i last wrote my glowing…read morereview. Since then every-time i go I'm stuck waiting for an inspection or told the inspector went home so no inspections the rest of the day. Isn't the whole point of valvoline to be able to pull in get your vehicle serviced and be out in a timely manner? Maybe i was just lucky the first few times i went and was able to catch the right time to get an inspection and oil change. I could have just made and appointment somewhere else if i wanted to wait an hour for stuff to get done.

I can't say enough great things about TCT! I tried four different times to get in (my schedule is…read moreabsolutely bonkers), and their customer rep went above and beyond--he actually told me to come in before they even opened so he could help me out. He understood how tough my work travel made scheduling. And would you believe it... just three days later I had a second tire that needed attention. I showed up right at opening again, and all we could do was laugh about my ridiculous luck. They're busy because they're the best. Be patient, plan ahead, and you'll get great service every time.

I had a great experience with TCT. My trucks front tires kept deflating. I went to the shop on a…read moreSaturday afternoon and was greeted by a friendly knowledgeable woman. She let me know what the issue could be and the staff addressed my issue immediately. The service was no charge but they asked that I tip the tech who helped. I also wanted to share how clean the wait area, the office and the restroom was.

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

OMG...Scruggs on transit I love this place... They are so honest.. they don't try to sell you…read moresomething you don't need. I first went to them when one of the car dealerships said that the computer on my car needed to be replaced.. NOw any other place you would go would say oh yea you need that.. 2 hours after I dropped my car off I received a call from Scruggs telling my car was ready.. Said that I only needed an inspection and a new battery... nothing wrong w/ the car.. then i took my newer car to Scruggs on transit for an oil change.. i get a call back that i needed a lot of work done.. head gasket etc.. something you would think that the dealership would've taken care of...once i received the cost i was ready to cry.. they offered me a 3rd party lender.. YAYYYY!! that was awesome.. the people there are the greatest..Henry, Patrick, Carmine (he did the work on my car), Isabella.. I was treated like one of the family.. i will be going there anytime i need to have something done on the car.. you should go too.... THEY ARE THE BEST!! SO MUCH BETTER THAN THE REST!!

Two years in a row, I walked in ( without an appointment) for an inspection…read more The gentleman immediately performed and I was in and out in no time!

Rick was great. Prompt and great service every time I…read morehighly recommend for all your auto service needs

Recently bought a car from Virginia and it was cold dead. I called up the folks over at Royal Auto,…read moreand not only did they send over a tow truck, they checked and worked on my car that same day. They found the problem, fixed it, and only focused on the problem areas that needed to be addressed. No added charges, no double talk, just straight to the point problem solving. I was so blown away and appreciated them so much that I plan on using them as my main mechanics. They get the highest of recommendations from me!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

Had my car service for oil change etc and replace a burned out light. Joe came from the back and…read moretold me that the light is fine and doesn't need replacing.(save $) and he told me a needed my license plate bulbs changed, he did that. ( saving me from a ticket.) thank you. This is the type of person you need working on your car. I will be back in 3000 miles or 3 month which ever comes first. Oh the car is running great.

Happy to have found a talented, fair, independently owned auto mechanic. We have been using…read moreUltimate for a few years, for a couple cars, initially brought in by the "Check Engine light on?" sign in the window. Always a great thing to stumble upon a good thing! Definitely happy to no longer rely on dealers or chains!

I came to One stop today after having gone to another auto repair shop for a repair and had been…read moretreated very badly by the staff there. I had to leave that repair shop. I went to the One stop on Brighton after this happened and they didnt have time to do the work I needed.The guy at Brighton called the One stop on Niagara Falls boulevard to ask if they could take my car today. One stop on the Boulvevard said yes, so I drove over .The guy was very helpful to me. I was in for an alignment after replacing a bad ball joint a few days earlier. My steering was way off because of the ball joint issue. One stop on the Boulevard was able to do my alignment within about 10 minutes of my arriving and I was out the door 45 mis later. I saw the guy who did the work take the car for a test drive after, made me feel better .. My steering being off was a concern to me Very good service , nice people.. Good end to a bad situation that happened somewhere else

My experience here is more than i could have imagined! I'm just a girl and have no idea what any…read morething means but Josh explained everything in detail and helped me with a quote so i could get my car inspected and pass haha i would recommend to any friends and family the customer service here is amazing ! Thank you WNY one stop !