I've had this company out to repair issues with my garage door twice in the past six weeks. Each…read moretime they left, another problem occurred. First time was to adjust the door and wouldn't you know it, one of my springs broke. Then, when they came out to fix replace the spring, now I cannot connect to the opener via WiFi. Sorry, but I don't believe in coincidence. They are not good at what they do. I was a JMK customer and they were amazing. Besser is slowly ruining their good reputation. Beware if you're going to use them.

I appreciated the great customer service. Chris was punctual & professional. He diagnosed the…read moreproblem. Everything was explained in detail. I truly like his honesty. I do highly recommend Chris ! Thank you !

My name is Alex and the service date for this review was for June 16, 2026. Decided to go with this…read morecompany due to reading their reviews on Yelp. Our garage door opener has been out of service for a number of years because of a part that broke down after years of usage. I had another garage door company come out and I was told due to the age of my garage door opener that it was no longer being made, therefore, the broken part no longer available. I abandoned this project and just opened my garage door manually. Recently, I decided to re-address the situation. This is where ASAP comes into play. The company sent out technician Nathan. Explained the situation above to Nathan and considered just getting a new garage door opener installed. Nathan gave me pricing and options if we went the route of getting a new door opener. He also took a look at the unit and stated that the part I described is actually still being made and available. With that, he also gave me the price if I just wanted the existing opener to be repaired. After weighing out the pros and cons, I decided to have the unit repaired versus getting a new one. Nathan went to work immediately and was extremely professional and explained some of the steps he was performing. After he was finished, he also recommended some maintenance procedures to keep the entire system in tip top shape. The job outcome exceeded my expectations and was very appreciative of the honest demeanor that Nathan conveyed. I highly recommend ASAP to every homeowner out there who will experience some sort of garage repair situation. I'd like to personally thank Nathan on this platform for his humble, knowledgeable, subject matter expert, and professional demeanor.

Quick & Excellent service !! Came the same exact day I called for work needed on my garage door…read more Would highly recommend !!

Sam was very responsive when I called for service. They came out within a couple of hours. Young…read moreMr. Jesus Flores showed up, very respectful, very knowledgeable, listened to my explanation, proposed the fix and very reasonable pricing. Fixed my issue and took the time to make sure everything was working properly before he left, and gave great advice on proper care. Im always worried about calling a service company and have had plenty of bad experiences, and some, downright crooked. But this time...what a great experience! Jesus is a true asset to Sam's company. Because of Jesus, Garage Door Star is permanently in my rolodex for future needs. Thanks Sam and Jesus, i'm happy you guys are out there.

My wife and I got three estimates for new garage doors. Sam's estimate wasn't the highest or…read morelowest, but he seemed the most knowledgable, reliable, and professional. He helped us select new garage doors, assisted in the design, color matching, and installation. We opted for glass panes, double insulation, and wall mount lifters. We are delighted with the results. The doors look more modern, they are very quiet, and the lifters take up much less space. We recommend Garage Door Star highly.

David is a good guy and he can fix any doors . He is…read morereferred by my friend , mike wang, he did a good job

UNETHICAL and INEXPERIENCED. They arrived at my house on time, told me they could fix my garage…read moredoor issue for $250. I agreed to their service and the guy "fixed" the issue in 15 minutes. One day later, my garage door didn't open correctly. I called back, the guy told me he "fixed" the wrong issue, it's actually the motor which will cost over $900. They would've applied the $250 to it. Don't believe these guys, they don't know what they are doing! I had another guy come and fix the sensor, he charged me $175, the garage door works perfect!

It has been about 2 years since Joel came out to do a repair for us. Our garage door is probably…read moreabout 15-17 years old minimum so it's going to have some problems. Last time Joel added some support "struts" to the door and this time in a completely unrelated repair he replaced the door spring which breaks over time with age. I was lucky to catch Joel between jobs and he came out within 1-2 hours. We have security gates and had good communication with him on text to get him in. He is a super nice man and efficient worker. He finished the repair in about 15-25 minutes. I did not have enough cash on me to pay him the exact amount, so he told me to forget the relatively small difference because we are repeat customers who will call him again as need--that's how a good businessman does business. Hopefully our old door will last a while longer, but if it needs another repair or to be replaced, then we will definitely call Joel. If you need help with your garage door, we definitely recommend you give Joel a try.

Called and asked to receive an estimate due to my garage door not opening anymore. Employee stated,…read more"Do you want to get it fixed? Or do you just want an estimate?" I replied that I would like an estimate to see how much it would cost before I decided if I can get it fixed. I was told to text him photos of garage door. I texted him the photos and video of the garage motor. He stated it look like I needed a new garage motor. When I questioned him why he never responded back. In addition, I told him that my sensor had been knocked down and when I hold the garage opener down the garage door opens completely and if I hold down the button again it closes completely. Rude on the phone, non responsive on text after I asked why he thought I needed a garage motor.

My front door was not closing correctly and allowing the fire smoke that was going on in the IE to…read morecome inside, it made the entire house smell like a bonfire. We reached out to reliable that provided a reasonable quote to Repair. They showed up as promised worked on the door and got it back into working order.

The speed and care is Amazing!! My window repair was measured, quoted, and ordered the same day I…read morecalled. The replacement was accomplished within the time I was quoted. All done with complete professionalism, care, genuine friendliness. I highly recommend!!

I needed service on a door opener replacement and after hearing a few quotes, I went with Jeff as…read morehis professionalism and enthusiasm in trying to get this settled as quickly as possible won me over. He sent over his worker Ricky who was also professional but was cool to talk to. He took care of everything and the end result was top notch service. Thank you Jeff and Ricky, I really appreciate it.

Let me just say that we moved to Rialto 10 years ago and bought our first house. Before then, we…read morerented an apartment with a carport and grew up in locations where there were only manual garage doors. So, the first breakdown with the garage was an education. My career has been Customer Service in the airline and hospitality industries when customer service still existed and enforced. I am very particular on my experiences and the service received from my vendors. Jeff and his team are excellent! It is their policy to respond to a call the same day and they have done so every time I have called them. One technician showed up at 7p.m. after he completed all his other appointments and fixed the issue (my call was late in the afternoon) that I had placed. Over the years, they have replaced my springs twice. I called and they replaced my garage door opener system when the one bought with the house gave out. Everyone I met answered my questions, took the time to educate me on how to do maintenance on the springs and how to read and work with the garage door opener. They are efficient, patient, prompt, and professional. Jeff came out on the last visit and replaced the springs a couple of hours after my call even though he was preparing to leave on vacation. The prices are reasonable, the service is excellent and I highly recommend Jeff and his team for any repairs of the garage door system.

James is an excellent, honest garage door technician. He did his best to repair my door instead of…read morepushing for a full replacement, which would have cost much more. If something is working and just needs a tune-up, why replace the whole system? I really appreciate how he also took time to explain how garage doors work. That kind of knowledge helps homeowners build trust and get better long-term service. He didn't just fix the door--he also made sure all the nodes were properly tied on each panel and that the door was perfectly aligned with even gaps on both sides. I highly recommend James to anyone looking for an honest quote instead of being told they need to replace everything. ****** HIGHLY RECOMMEND *****

I reached out to JJ outside of normal working hours and he was glad to assist me. He provided me…read morewith basic knowledge and understanding of what the issue could be, potential costs, and potential setbacks. When he arrived he was prompt friendly and very professional. He used the time as efficiently as possible and it was a seamless process from start to finish. His knowledge and expertise made this repair smooth and painless. I will definitely recommend JJ to anyone with a garage door issue. No matter what time of day for emergency services or during normal business working hours. Thank you and God bless!

The garage door on one of our properties was not working and our tenants needed immediate…read moreassistance. After reviewing several companies on yelp we decided to call Garage Doors Express for help. Not only did they provide us with a reasonable quote over the phone ( many other places wanted to charge a service fee prior to giving an estimate) but they also responded immediately to the job. Within the hour of the call their service tech was at the property and completed the repair in less than two hours. Work was complete, parts and service came with a guarantee. I recommend Garage Doors Express and would use them again in the future.

I was advised of an arrival time between 1100-1300. They showed up at approximately 1230. The…read moreinstall was fast and efficient. The price was more than reasonable and they did a great job of cleaning up when they were finished. Very happy with the service and would definitely recommend for anyone looking to replace their garage door.

Highly recommend for its efficiency and honestly . Professional advice and fair price…read more Thanks for the excellent service.

I called Louis on 5/5/26 for an estimate for garage door replacement (rear garage door) and price…read moreto install motor and parts for the front garage door. He came later that evening. Upon arrival Louis explained everything in detail for the installation and was not trying to put unnecessary pressure on us to purchase or upgrade. He went with what we wanted to do. The price was fair and we made an appointment for the next morning of 5/6/26. Louis was on time and ready. Louis is very professional and proud of his work. Upon finishing, he explained how both garage door works and was very thorough. He explained all the warranties with parts and labor. Plus, both doors look fantastic and work beautifully. My Wife and I are very pleased. We highly recommend E1 Garage Doors. You will not be disappointed. Thank you, Louis. Blessings