Six Months after our purchase, multiple visits, multiple phone calls to Angela about registration sticker........ still no registration. Had to consult a police officer on what to do. He said he'd take care of it & he did! One call or visit to Angela & she "magically " had it ready for us to pick up immediately! Worst customer service we've ever seen & they still act like they did nothing wrong! Deserves "No" stars here! read more

Angela the GM was so rude on the phone. I was trying to buy parts from them. The parts were available yesterday, I told my customer I could get. Now today I was trying to pay for them. She was so rude and not friendly while I was trying to pay. I told her she was being rude. No reason to. I'm a customer. Now she won't sell the parts. Petty and unprofessional for a GM. The phone operator was nice, the parts man was nice. Angela was the only rude person. read more

Grafe Chevrolet damaged our brand new vehicle while it was in for its first oil change and tire rotation. They put a chip in the door handle and a 6 inch scratch down to the base coat on the driver side passenger door. They had tire rotation in the paperwork but they never preformed the work. The owner Angela refused to help (there was a lot of ignored phone calls and Angela driving away as soon as I entered the dealership to talk with her in person). I was getting the run around so we took it to court and we won. Now waiting on payment! Very DISHONEST establishmen! read more

Purchased a new Chevy Colorado from these folks. It was without any doubt the absolute best truck purchase experience that I have ever had. Polite, professional, efficient. Listened to what I was looking for, recognized my limitations and found a way to put me into what I think will be the best truck out of the many I have owned. If I ever need another vehicle, this dealership will be my first stop. read more

My dually had a fuel system issue and the service manager said it would be repaired within a week. I was told that exact lie for 8 to 10 weeks straight. After several repeated lies from the service manager "Jeff", I took my concerns to the GM Angela. That was absolutely worthless, because it was the same BS. After the truck was finally fixed 7 days later the truck broke down again with the same fuel issue. Angela wouldn't honor the warranty work and GM Motor Company said they cannot get involved. The new management team "Angela" has destroyed a great dealership. I purchased a new dually and Blazer from Cavender Chevy out of Weimar Texas. Completely satisfied with Cavender's service. Cavenders Chevy salesman Josh Dugan has gone above the call of duty with great service. I wouldn't buy an air cap from Grafe Chevy! Jim Z read more

Great service and friendly atmosphere. Management helping me find a new car which I understand is difficult right now. She is working after hours and sending me options read more

Grafe Chevrolet GMC - Tires Near Me - Hallettsville, Texas

Wow.... What can I say about this place besides its reputation is held well in tact. Stop in for a quick inspection, leave with a $130 bill. But how can an inspection get that high??? Easily, 2 bulbs were out, ironically. 3 hours of labor to fix.... Seriously? I was in the lobby for 20 minutes. I don't care what those guides say about time to fix things, that is outrageous and never should have happened. If I ever have to go back there, it will be too soon. I'll make sure all of my family knows of this too, and there are quite a few of us locally. They always said they were jerks and only care about that all mighty $$$. Do yourself a favor, drive far away, drive 4 hours away if you have to. Do not do these people any favors with your business. I had told them that price was completely ridiculous, but I seriously doubt that even if they were to see this that they would be willing to make anything remotely close to right. read more

I just purchased a 2021 Chevrolet 4500 From Grafe. It had 1,898 miles on it. The sales lady was doing her job, but just seemed not forthcoming. With the truck having such low miles you would think it will be fine. I never had a good feeling. They kept saying as is. No dealer warranty! Why would you say that multiple times. And get me to sign a paper to that effect? It has a manufacturers warrant. A lady named Angela handled the paperwork. My office personnel said she was unfriendly and made it clear she was put off by any communication. I told them on a Thursday I will buy it. Let them know we would cut a check and pick it up the following week. Angela was perturbed and a bit rude to a guy in our office when he was scheduling the pick up. Not sure why. They had no business the day I bought it. Or the day I picked it up. She delayed me 45 minutes even though she knew I was driving 3 hours to pick it up. I asked that the truck be ready and clean when I arrived. It was washed on the outside. The inside was a disaster. Filthy. Popcorn, lots of it in the truck, a plastic drinking container, someone's sunglasses, spilt drink spots, dirt. Very bad. Angela never spoke to me. She avoided me completely. While driving the truck I have heard a few unfamiliar noises. And found that the front windshield is cracked from top to bottom. I will see if they sold me a damaged truck soon. They kept saying it's new, only 1,900 miles. It's great. And also saying we do not know anything about commercial trucks? I find that very odd. Here are pictures of the make ready job they did. I do expect much better treatment and service when I pay you my hard earned money for a truck. I also expect honesty. at this time I do not think Grafe Chevrolet meets what I expect. read more

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Nicest most helpful people. My husband and I had our Nissan break down outside of Hallettsville and we left our car at Grafe over night. They helped us diagnose our issue and find a Nissan dealership in Victoria. Super helpful, efficient, and kind. read more