I have been a customer for 15+ yrs. Working with this family business - you feel the difference in care and professionalism. Easy to work with and proactive in finding cost-effective solutions. I started coming here as a young professional and now bring my whole family. read more

The team was able to fit me in and get me fitted with a new pair in less than a day. Highly recommend you check them out !

They came through for me on a time crunch! I needed an eye exam AND new lenses added to existing frames, and the folks at Grand Central Optical made it happen between 8AM & 11AM. They were also very kind and professional, and didn't bat an eye at my crazy stressed energy. Thank you!! read more

I purchased eyeglass frames and lenses from this business back in 2018. I don't wear glasses very often, and my prescription has remained relatively stable over the years, so I never had reason to question the lenses. At my recent annual eye exam, I had the 2018 glasses checked because I was considering updating them, and I was surprised to learn that both lenses in those glasses have the exact same prescription. The issue is that my eyes have not had the same prescription since I was a child, so there is no reason these lenses should have matched. Unfortunately, it appears the glasses were made incorrectly from the beginning. I understand some responsibility falls on me for not having the glasses checked sooner since I rarely wear them, but I'm still very disappointed that I paid for lenses that were not made accurately in the first place. I would have expected better quality control and attention to detail from an eyewear business. read more

Super fast and easy to get done. Dr. Lisa was super sweet and got it done without making you feel like you were rushed.

Outstanding Friendly Service. Grand Central Optical saved my trip to NYC. My lenses broke and they welcomed me into their store with a friendly smile and quick service. Immediately, they repaired by glasses, cleaned them and ensured a proper fit. Due to their kindness and great repair service, I was able to enjoy the festive sights of NYC during the Holiday Season. Thank you for your generosity and amazing service. You were the highlight of my trip because with the gift of sight, I could enjoy the sparkle of the city and the Rockettes Christmas Spectacular! read more

Grand central optical is outstanding. The employees are so helpful from finding frames in line with my style preferences and that fit perfectly. The optometrist appointments are so easy to schedule. It is conveniently located near grand central and my work. I fell and destroyed my last pair of glasses, and amazingly because of the lab onsite, I can get my new glasses same day versus waiting for weeks, which is amazing because I'm going on vacation shortly. I can't thank the staff enough. Everyone is fantastic and I highly recommend to anyone! read more

This place saved my trip! I somehow forgot my contacts and they were able to give me samples!!! I think her name was Bev - so thankful! they rock! read more

I needed a pair of glasses same day, came upon Grand Central Optical and I am so pleased I did! Jordan was super welcoming, listened to my needs and provided outstanding service! After a thorough eye exam, picked out my frames (great selection to choose from) and was notified my glasses were ready within 4 hours. They are perfect! I will be back for a second pair soon. Highly recommended! read more

My daughter had a 4pm appointment and was done by 4:20. She said she spent the first 5 minutes filling out paperwork. My VSP has a $60 contact lenses copay for exam. There is no way she had an eye exam. I have been to plenty of eye appointments and never have I head of an appt being 20 minutes. I called the office as she was charged $68. I asked them in they were in network and the woman who answered said they were "preferred". They are misrepresenting themselves using different wording. Shame on them for taking advantage of my 25 yr old daughter. I guess that is what to expect in the Big City. Next time we will wait until she is home for a visit. She also said the Dr Erica Meltzer was rude. read more

This office is fantastic! I did not wait long for my examination and to pick out glasses! Dr Bablin was attentive and personable. Jordan was knowledgeable and patient(helping me find frames and measuring my face while in the phone with a disgruntled customer)! Wow! That is above and beyond! When I went back to pick up my glasses a woman (I'm sorry did not get name) helped me. She was very helpful and gave me a little bag with wipes and liquid cleaner and gave me a great case for my sunglasses. I also picked up everyday glasses. Thanks again!! read more

If you need an eye exam or just new glasses, I highly recommend Grand Central Optical. The staff is kind, caring, and extremely professional. Today was my 3rd visit to this fine establishment, I really like their style and enjoyed being fitted for frames with Cleopatra. Great eye exam too! When in NYC swing by.... the city's finest for fabulous frames and eye care. read more

They were really nice here. The girl that helped us was really sweet and try to get us the best deal. They're a little cramped but still have enough room for a good selection of glasses. read more

Grand Central Optical - Waiting in the back where they do the eye exams - Optometrists Near Me - New York, New York

I used this service and office for years as I worked nearby and have loved it. The doctors do change but their professionalism and competence has been very consistent and held to high standards. They are efficient with insurance, billing and orders. Quick to answer and even offer services through email/mail. Will miss them now that I don't go into GC for work. read more

Great place Got a new pair of glasses in a few hours. They also gave me a referral to a specialist just across the street. Every one was friendly and kind plus they did a great professional job. They even charged my phone. VickiMizel read more

We had a great experience with Jordan at Grand Central Optical. We are visiting NYC from California and leaving today for a vacation in Italy. My husband broke a frame of his glasses last night and elegantly used some tape to keep the frame in place as he wouldn't see anything without his glasses. By chance we stopped by the Grand Central Optical to ask if they could fix the frame (after LensCrafters said "no"). Jordan undid the tape and went to their lab to see if the frame could be fixed. 10 minutes later he was back with the frame back in tact. And he didn't charge us for the service! I didn't think that this was possible. Thank you Jordan and Grand Central Optical! You saved our vacation! read more

Very friendly and professional staff. They went above and beyond. Will definitely go back for future eye exams! :)

Very easy to make an appointment and no long waits. The staff is friendly and knowledgeable. I was in and out for my appointment in about 20 minutes. These guys are great! read more

This place doesn't deserve any stars. This was the worst experience. I was rushed into purchasing a pair of reading glasses that were way overpriced. More than one salesperson tried to sell me additional lenses that I didn't need. Overall, It was overwhelming with all of the different recommendations for things that I really didn't need and I ended up paying $500 for a simple pair of reading glasses. Do your homework before coming here, I asked for a refund and was told afterwards they don't give refunds only a store credit. read more

Time is money and I was not able to use mine efficiently at this facility. They don't tell you in advance, so I am telling you here. They don't complete routine dilations with the vision exam. On top of that, they failed to schedule my second visit for the dilation with sufficient time before closing. Now I have to come back a third time to complete the exam. Next time I'm going elsewhere, so I can complete my standard exam in a single visit, like I have done every other place I have had my eyes checked for the past 27 years! read more

I've been looking for a local eye doctor near work and I'm glad I've found Grand Central Optical. I've been coming for more than a year and have seen a couple of their doctors which all were very patient and easy going. I specifically recall a visit with a very nice female doctor where she meticulously took my eye exam and gave detailed pointers on how long I should be wearing my contacts and which contacts were best given my line of work. I only had 30 minutes in between meetings and the whole process was surprisingly quick. Came here for an exam glasses and contact lense prescriptions If you're looking for a quick place by work, come try it out! read more

Great customer service. Staff are very knowledgable. I have purchased several pairs of glasses at Grand Central Optical over the last 10 years. The prices were reasonable and I have been very happy with every pair. I would not buy my glasses any where else. read more

Not a terrible location - I've visited 3 different optometrists at this location, all of whom I've had a pleasant experience with. My most recent visit was to get a contact lens exam, which I thought my eye care provider covered in full, but apparently not, as I still had to pay out-of-pocket for it. The woman at the counter explained to me why I needed to pay, but I still didn't understand as I had read my benefits prior to choosing this place (and again now), which claimed that my contact lens exam is covered in full once every calendar year. Unfortunately, I was running late (I came during my lunch hour), and she had already spent a good 10-15 mins on the phone validating my insurance, so I just accepted my fate and paid. Turns out my last prescription was no good - I was prescribed daily contacts (my fault, I asked for them), but I hated how flimsy they were, so I needed to make a follow-up appointment for the Bi-Weekly's. This time, my visit was a lot quicker, and I ended up seeing a different optometrist than the one from my previous visit. Apparently, my original prescription was completely wrong, and after a quick exam, it was determined that it was stronger than it should've been. I realize eye prescriptions are relatively subjective, but nearly every part of my prescription was different than that of the original...strange, but okay. Anyway, I got a revised prescription. Although the doctors were nice, and it's close to where I work, I don't think I'll come back here just because of the whole insurance mix-up. read more

Jordan is amazing!!he showed me each frame and explained all the reasons why a particular frame would work based off of my prescription. He is knowledge and helpful. Ask for Jordan when you come here read more

Grand Central Optical is the best in the business!! Eye exams are always quick, professional and painless and after purchasing both my contact lenses and eyeglasses there, I'm undoubtedly a customer for life. I purchased new glasses there a couple weeks ago and after realizing I wasn't a fan of the look and fit of them, I called this past Friday to see if I can exchange them for a different pair. They said that's no problem at all and when I went into the office 20 minutes later, I was greeted by Jordan (I believe one of the optometrists) who helped me pick out another pair. I assumed they would be ready Monday but he assured me that he wanted me to have them for the weekend and that they would be done by 5:00 (it was 3:00 at that time). I received a call at 4:40 that the glasses were finished with my brand new anti-glare lenses and I couldn't be happier with the fit and look! I sincerely appreciated the sense of urgency and attention to detail by this great family-owned business and I've honestly never been to an optometrist that could get glasses done even in the same day much less within 2 hours! Thanks again to Jordan and the rest of the staff! :) Lou L. read more

Unfortunately, they do not receive more than one star from me for the following reasons: (1) rather than have one complete a form in private, their intake process is to ask sensitive and confidential information such as name, address, social, employer, and DOB at the eyeglass display counter within earshot of other customers / patients (2) after I arrived there, they informed me that the doctor with whom I booked the appointment was out of the office and that another doctor would see me. I will probably never go there again. read more

I came in here this week to get a new perscription for glasses and contacts, and to get new glasses. I'm in shock at the first reviewers experience, and that anyone could give this place one-star. Everyone was super friendly, the doctor was great, and she was very patient and gave me great advice on contacts and glasses. The man that helped me with the frames was really patient as well. I have Davis Vision, and he helped advise on what would be the most bang for my buck, and helped me pick out lenses and frames. Love my glasses! They were quick to arrive, and I'll certainly go back here. Awesome place, convenient location, good selection, great optometrist. read more

Dr Sohn is wonderful and the sales people in the store are really helpful. My contacts were in the next day and when I thought I had a problem with taking a lens out they gave me an appointment for the next morning so the doctor could make sure it was out. I'll be back. read more

No long waits, easy to make an appt., very attentive and fun staff, excellent frame selections (a little pricey but hi quality), convenient location, and a thorough, informative eye exam. They did it all right. Compared to that gypsy-run Cohen's, GCO is the Ritz Carlton of optical purveyors. read more

Grand Central Optical is a fantastic place to get your eyes checked and pick up a stylish new pair of specs. They have two locations, on Madison and 46th and in Grand Central Terminal. Between the two, they carry just about every snazzy brand of rims you could ever need. The staff is super nice and friendly, and will be honest in helping you pick a pair that look good for your individual features. They take many insurances, so don't be afraid to call them with any questions you may have. They couldn't be nicer or more helpful. Enjoy! read more

absolutely amazing staff and doctor...Have gotten my eyes checked and all glasses there and they are amazing!! Would very HIGHLY recommend!!! excellent selection of glasses as well read more

I have been a customer of Grand Central Optical for more than 15 years now. It is an AMAZING place and I recommend none other. I purchase EVERYTHING from Grand Central Optical - progressive eyeglasses, readers, contact lenses, and sunglasses. The staff is so professional and helpful, but more importantly, honest. They just know by looking at your face what is best suited for you. The eye doctors are exceptional. I personally owe much gratitude to Dr. Block as he saved my eyesight! He noticed I had an optic nerve issue, which I looked into and have seen been diagnosed with glaucoma. Thankfully, it is being treated but if not for Dr. Block I never would have known. My main concern is where will I go when I retire out of New York in a few years? I trust no one except Grand Central Optical's staff and doctors. The Madison Ave location is at 369 Madison (between East 45th-46th Sts) but my personal favorite is the Grand Central location, Lexington Passage. Greg and his staff are EXCEPTIONAL. I highly recommend GCO for all of you vision needs. You will not be disappointed. Carol V, New York read more

I have been a customer of Grand Central Optical for years. Even after relocating from the New York Area I have often sent my old glasses there with my new prescriptions. Why? They have better optical quality than any other company I have used, including small private offices. My prescription is very difficult to get right, as I'm very astigmatic and near sighted. Of course this is complicated as I get older and need progressive lenses. If even the base curve is off or the prescription is off by the slightest bit, it still meets ansi standards but they won't work for me. Grand Central Optical has consistently filled my prescriptions, not just by ansi standards but with amazing optical quality. When I can return to New York City I love to go in there. While I have a very hard time finding glasses that fit me, as my eye brows are low and usually show in most glasses, their staff are experts in picking out modern stylish frames that fit me and look good. I notice that their optical employees work there for years. Of course, you can go to a "schlock house" and get cheaper glasses, they may meet ansi standards, but Grand Central Optical gets my difficult prescriptions right on and uses cutting edge optical products. In the rare situation where it's not perfect, even when it was not their fault and my prescription changed, they always made sure my needs were met. I recommend Grand Central Optical if you want superior optics and style. read more

I was very impressed with the professionalism of the optometrist and especially the personalized, caring customer service. An appointment was confirmed for the time I requested, and my new sunglasses were ready earlier than promised. The exam was professional and extensive. They demonstrate exactly what eye care should be! read more

Excellent service. Been going there for past 8 years and never have a problem. They have been able to even accommodate me same day when i have needed it. read more

Very helpful, professional and personable staff who efficiently deliver on-time eyeglasses. They listen and take care of you as an individual with hand delivery from their other location! And GCO offers an immense selection of frames. read more

This place is extremely one of the best optical places in NYC! Very nice, respectful, and fast service. I recommend to anyone!

I had great experiences with them. I ordered glasses with progressive lenses, and they said they may have them ready the same day! They make up the lenses right on site, which is very unusual for a relatively small shop. Very friendly and helpful. read more

I happened upon this store while looking for the Warby Parker that's located in Grand Central. I've never had to use glasses before and got a prescription for lenses and was looking for frames and totally open to where I would get them. I heard decent things about Warby Parker--hence why I wanted to stop by to check out what the store/frames were like. When I asked someone working at Grand Central Optical if they carried the glasses (because I really wasn't sure if Warby Parker was a separate store or something Grand Central Optical carried) the person immediately dismissed me and said, "oh no, we make real glasses here". I'm sorry, very snooty attitude. I would have taken a look at the glasses at Grand Central Optical if I had a better reaction to that question and maybe some guidance. Customer service is everything. Won't come back again. read more

Needed a new local eye doctor and these guys are great. In and out in less than 20 minutes, everyone was friendly and helpful, and Dr. Tsai was pleasant and sweet. The guy at the front counter was funny and helpful as well. Also, their glasses selection is trendy and pretty varied compared to some of the local boutique shops. read more