I have never written a review but Austin's Auto deserved it! Bill (the owner) was honest, friendly,…read moreand down to earth. He made the normally stressful process of buying a car a ton easier. Finding an honest car salesmen can be difficult so I will definitely be recommending Austin's Auto connection to friends and family!

My son's girlfriend needed a new (used) car that was reliable and safe. I happen to meet Bill and…read moreafter he explained to me his business I new he could help us with this precise. I have never used a broker before so I was very surprised when Bill found us the perfect car. With in a couple days he found exactly what we wanted and he even negotiated a lot more than we bargained for. I highly recommend Bill land his company. They really take the headache out of the car buying experience.

10+ stars, I had an experience with these lovely folks today, I hit a huge snag in papers, and they…read morewere AMAZING to me. They bent over backward to work with me and find a solution that worked to get the issue fixed. Will forever recommend them from now on.

From the owner: A Auto Rental & Sales has been in business since 1991. We are a family business. If you are looking…read morefor a low-cost rental car or to purchase a personal vehicle, we can take care of those needs today. Do you need to rent a car? We specialize in low-cost rentals. If you have a valid driver's license, we will let you rent it. You must be 16 years or older. Call us today!

We've purchased 2 vehicles from Gene Pankey Motors and have been very satisfied with their service…read more Our last vehicle was a pickup truck purchased with the help of Craig, a true professional. No pressure and very helpful. Upon wanting to take a test drive, it was found that the truck had a faulty battery. Craig apologized and asked if we could come back in a few hours and it would be fixed. That left us time to look at trucks from other lots. When we returned, the truck had a new battery and we did a test drive, loved it and made the purchase. Multiple months later the battery failed under warranty. I couldn't find the battery paperwork and called Craig for a copy. He got back to me the same day and stated he couldn't find it either. He then told me to go to their associated repair shop several blocks away and he would pay for a new replacement battery! Now THAT is customer service and why we've purchased two vehicles from them. It'll be time to buy another vehicle soon and you can bet we'll return to Gene Pankey Motors and the great service that Craig offers! Personally, I've never had such great customer service at any other vehicle sales location. Gene Pankey Motors is THE place to buy quality pre-owned vehicles. I cannot recommend them any higher!

Painful process…read more The car I was interested in still needed some work but they allowed me to come in and test drive and were very pushy that I should buy the car. When I asked if I could put down a payment to reserve the car with the hopes they would fix it that week I was told they would just sell it to someone else. Ended up taking 5 days to get the car back during repairs. Was never offered a rental car or any alternative local mechanics. Asked my sales person if there was anything they could do and was told to talk to the mechanic and that the boss would call me. Never got a call. Had to drive 2 hours with a friend to pick the car up since I'm not local which was frustrating. Overall not a great buying experience would not recommend buying anything here that's not fully ready to drive off the lot. That being said they did do the repairs and the car seems to be running well. Will come and update this review in 8 months or so with how the car is doing.

Traveled 1500 miles 1 way to purchase a car that was that was wrecked In front ! The way they put…read moreit back together, was purely an amateur job , body lines were horrible on the front end mismatch paint don't waste your time with these guys, salesman look like he just crawled out of a hole ...

I was in need of a reliable vehicle since my pickup Broke down on way to work at my new job only 3…read moremonths in.. Anyway Daniel hooked me up with a 2016 Volkswagen Passat and I have been loving it every since. That was March 2020 and my wife and I still love it. Get a lot of compliments too! If I or any of my friends need a vehicle I highly recommend EXPO AUTO and Daniel !!!

I'm leaving three stars only because the staff were very nice and answered my questions along the…read moreway. I'd recommend if you plan to quickly drive thru. However, my priority when looking for a car wash is having the INCLUDED option to clean the interior super well afterward. If this is also you, save yourself the time. You have to pay for 4 minutes at a time to use the vacuums and on top of that, they don't even suction well. Felt like a waste of time and money. I wouldn't be so annoyed but I checked online to see if the vacuums were included prior to heading there and the website states they're free with a car wash (FALSE).

In March 2025, I visited Classy Chassis in Gig Harbor for an oil change. In the process of changing…read morethe oil, they tore off my skid. skid plate. I wrote a negative review, which I posted on Google and Yelp. A few days later, Oil Change Director Ethan Braydo reached out to me, apologized, and said he was going to make things right by ordering me a new skid plate and putting it on himself. I was out of town when he reached out to me, but I told him I would get back to him shortly with the dates I would be back. Satisfied that my concerns were addressed, I removed the negative reviews. Soon after, I reached back out to Ethan with the dates I would be back in town. I attempted to contact him multiple times via email and left him voice messages. He failed to respond. I made arrangements to have Mackert Automotive order and install a new skid plate, which ended up costing me close to $200. It ended up being the most expensive oil change I've ever had, as well as one of the worst customer service experiences. If you care about your vehicle, avoid this business at all costs.

Self serve you drive up and pay, either per wash or you can get a membership. It's all self service…read morecar wash and you can vacuum your car, has towels to dry off car. They do have 2 people that brush your car off to get the dirt off. My car got very clean very good wash.

Worst customer service ever. When you have staff verbalizing their disdain for wipers going off…read moreautomatically, and choosing to use great vocabulary such as the F word. Such a stellar member of the Pink Elephant Staff.

I would have rated Auto Outlet of Tacoma a 5/5, but instead a 4/5 because they charged me a $250…read moreCredit Card Fee + $200 Doc Fee for My Car purchase, and because of the way the paperwork was done, I ended up having to pay taxes on both of those fees, on top of the car. Over all, however, I had a good experience with Auto Outlet. Neighborhood is a little sketchy, however, with TONS of Homeless camps along the entire road in that specific area, so be careful! Also, if you take the bus into Tacoma (7 minutes away from the dealership), be careful, as the bus stop is also EXTREMELY sketchy, and there's nowhere to go into safely, as it's outside and in a really GHETTO part of town. But yeah, over all, nice, energetic guys! Thank You! A+++++

Worst dealer I have ever see , they are not checking the vehicle I have bought and 2 weeks later my…read moreABS light is on and my break sensor is not working so I have to pay that by my self which the dealer should take the responsibility on checking and repairing before they sell it.