Drilling a well is kind of like having a root canal. At some point in your life you may need to do…read moreit, but you are never going to look forward to it. Drilling a well is expensive and messy, with the results left mainly to chance. No one will guarantee you will achieve the well yields you are looking for. So, faced with these challenges the last thing you need is the added complexity of hiring a drilling contractor that isn't 100% straight and upfront with you. Let's face it...... most of us will only drill one well in our lifetime, so you will never have the chance to become expert at it. Indeed, we were complete novices. All we knew was our current low producing well was not producing ANY water anymore. Augie from Guardino came up to our property within a day of the first phone call and spent about an hour explaining the process to me. Augie gave us a worst case scenario quote due to the known difficulties of drilling in our area, and despite the large cost and no guarantee of finding water, we went ahead and started the process mainly because I felt confident that we knew what we were getting ourselves into. It felt like we were about to start an adventure together as partners. All permits, and inspections (pre and post) were handled completely by Guardino and all communications were done quickly through email and/or text, which is just perfect for me. We started drilling ahead of the original schedule and experienced a rollercoaster few days, starting with walls collapsing in on very expensive drill bits, to lots of dust and prayers, to the most unlikely and amazing outcome we could ever have imagined. In short, we achieved a staggering 80gals/minute (v's the original goal of 4~5 gals/minute, v's our previous wells 0.5gals/minute output). We achieved this at half the depth we expected, and even with adding a new pump, christy box (as the well was in the middle of a driveway) and pressure tank, we ended up coming in at half the original quote. From first drill to completion took around 5 days, and that included decommissioning the old well. After completion we received all of the required permits and paperwork in both electronic form as well as a nice physical binder so that in future we have all of the info for the well easily at hand. Augie kept checking in on us for a few weeks just to make sure everything was still working as we thought it would. It feels like we have a whole new property as we can now consider growing things and planting real grass for our dogs. In summary, this was a traumatic and stressful process and I don't think anyone should underestimate what it takes to drill a well. However, it was made a painless as possible by having Augie and Guardino with us every step of the way. This review is not for the result. That was up to fate and your mileage will vary greatly depending on your terrain. The review is for the service and support we got from Augie.

A great experience from start to finish. Our well is off-grid and powered by a solar setup. Most…read morepump companies had never even considered solar pumps (i.e. Grundfos), but Guardino were happy to both drill the well, and install the pump and solar. Since the installation, we had a few problems with the solar setup. Augie was always super-responsive, and ensured that any issues were resolved very quickly. This is a company that is about much more than just drilling holes and moving on, their long-term support is excellent.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

I spent a considerable amount of time doing research on finding the right product. Once I knew what…read moreI wanted, it was just a matter of finding the right company to work with. Ed was very polite and educated me further and helped me understand the difference between the different types of filtration and softening products on the market. Ultimately I decided to go with Soft Patagonian not just because they had a superior product but also they had a very respectful and professional team. That made a complicated install for others extremely clean and easy. I highly recommend them and have already shared with all of my neighbors who I think they should consider if they are looking at a water softener for their home. By the way this is the best purchase I've made all year!

They are the best so helpful and kind, every time I go there they always help me bring water to my…read moretruck they are so awesome :)

I had purchased 7 water containers that were not "BPA Free." Given that I wasn't informed of this…read moreat the time of purchase, the owners of Pure Valley Water did the right thing by me and refunded my money. Thus, I'm satisfied with their customer service and will continue doing business with them. Thank You Pure valley Water!

Think back to honest workmen, these are your guys. They do great work, quickly and correctly…read more They charge prices that reflect today's market. I've been a customer for almost 20 years and will continue to only call on them when 'water' is an issue. Those of us who understand the importance of water should appreciate AWALT... if you don't, you don't understand the water business in rural areas... (BTW 20 years water bill in the city about $20,000,,,water ain't free. Don't think I've spent $6,000 in 20 years...) Just my 2 cents...

Living in the country has its challenges. We are so thankful to Awalt Aqua Enginering- they have…read morekept our water flowing for 40+ years. Most recently, they replaced my water storage tank and system to the house. I couldn't be happier with the team, they made it look effortless. and with Awalt, I know it was done correctly. They take great pride in what they do and stand by their work. In the past when I've had trouble and my system goes down (and yes, pumps and systems do that), I can call Awalt and they are there asap to get water back to my house. I would not consider anyone else for the job.