4.5 stars. We came here 3 times because of Terry. If you want a good sales person, ask for Terry. She speaks at least 3 languages, Mandarin, English, and Cantonese. She explains everything in detail and with great patience. We were mostly focused on bathroom vanity and she explained a variety of options for how to mix and match the countertop with vanities since we were looking for a not standard size. Filler, bullnose, toe-kick, prefab, all these foreign terms became easy to understand after Terry's explanations. They carry mostly factory made inventory, so if you want a standard size item, Granite Expo is not a bad choice. Bathroom is clean with plastic seat cover, free coffee machine and a good size showroom for kitchen and bath. We ended up buying a vanity and since we picked up the same day, we got the month discount. Everything was up to satisfactory, but the item we bought did not come with warranty. Terry warned us to examine the product carefully before acceptance and to their credits, the delivery team brought 2 items for us to choose since the first one had some color stain. They carry American made brands and European brands, so the vanity has the American shaker style as well as the European flat panel styles. read more

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Peninsula / West-Bay folks, Granite Expo is worth the drive. We looked at more stone retailers than I can remember, and Granite Expo was by far the most economical option without compromising on quality. Would definitely go there again for our next project!! read more

We needed it help in gettin specs for kitchen cabinets and floors, with Cristina help and customer service We were able to decide on the floors and cabinets We needed it right on the spot. Thank you Granite Expo for having employees like Cristina with the excellent customer services read more

My contractor sent me here to buy the 60 inch led mirror but I bought wrong size 48 inch mirror mistake so I went back next day to exchange the mirror, lady said she can't exchange and I have to buy new one again!! Most Places have return policy 72 hours or certain days to return but this place no exchange and no return!!!!! Beware when you buy here!!! I don't understand what kind customer service have here!! Beware when you buy here!!!! read more

This is a wonderful store--highly recommended! The place is clean, and the customer service is excellent. Ashley, in particular, is very polite and professional. She really takes her time with you, explains everything clearly, and never rushes you. You can truly feel her concern for what you need. This is a great place for anyone looking to renovate or build their kitchen, bathroom, closets, and more. I highly, highly recommend this store--truly worth it! read more

Granite Expo has been our favorite vendor for our full house renovation. Huge thanks to Liz, who designed our kitchen and helped us every step of the way, including calls, emails and guidance on all aspects of the kitchen layout and materials. Liz is an absolute gem and was such a joy to work with. She was able to secure us the best prices out of the other kitchen/bath/flooring locations nearby, including KZ, Uni-tile, Floor and Decor, and a couple other outlets in the Junction area. The Quartz shower surrounds are about $200 less for higher quality then Uni-tile or KZ and we were surprised Liz was able to get us about $0.50/sq ft less for the exact brand, color and quality SPC vinyl wood flooring we had seen at another location. Our kitchen cabinets were ready earlier than expected, and Liz worked with us to exchange a couple when we found we had a few extra inches on one side for bigger cabinets. No problem at all and the cabinets were well wrapped and ready for pickup the same week. All cabinets come with a pretty good selection of handles in different shapes and finishes which was not something offered by KZ and the full cabinet layout cost a couple grand less than KZ's estimate as well. Working with Liz and knowing the great value we were getting made us want to go back to Granite Expo for as many items items as possible. It was also nice to know we were investing our resources in a local California family business. For folks new to renovation or just looking for the best prices and services on cabinets, Quartz shower surrounds with a great selection of prebuilt vanities and flooring, definitely check out Granite Expo and ask for Liz. Will add pics when reno complete. 5 stars for Liz and Granite Expo read more

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I came in here shopping for a kitchen countertop for my kitchen remodel and I was impressed with the variety of options they had at such great prices! I enjoyed perusing their showroom because it allowed me to visualize the countertops. A plus is that they have large slabs available for bigger projects. I ended up purchasing a beautiful microcrystalline countertop at a great price! Plus they give a 10% contractor discount. Highly recommend! read more

Granite Expo San Jose - Cabinetry Near Me - San Jose, California

Our goal was to find a double vanity that wouldn't fall apart in a year. We found Granite Expo via Yelp and am so glad we did! I was helped by Terry who is an amazingly helpful saleswoman. She knows the industry and every element of vanities. She took great care to make sure we ended up with the vanity and countertops we wanted. She was so detail-oriented and accommodating that it made the experience such a joy. On the showroom floor, we noticed the quality of the wood, drawers, and countertops were leagues ahead of the big box stores. Ok, so I practically live at Home Depot and I love them. But I would recommend staying away from Home Depot's/ Lowe's vanities. You actually pay MORE and get creaky particle wood drawers that aren't even soft close. Anyways, back to Granite Expo! Through Terry, we bought a 60-inch double vanity in and LOVE the craftsmanship. We've used it for over a year at the time of this review and it is beyond reproach. Yesterday, we returned and met Terry again to buy a second 60-inch vanity with a pair of faucets for our guest bathroom, and can't wait to get it installed. read more

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Ashley Is the best!!! Best customer service ! Very detailed !!! Very patient , listening to what i need . They are very good as well in terms of pricing and will give discount . Their products are good quality too . Their design Expertise is very impressive ! read more

I need some tiles for my entry area. I ordered the tiles from Porcelanosa 8 weeks ago but I still didn't receive them. Unfortunately, my project cannot wait any longer and I had to look for alternative options. I visited Granite Expo and was pleasantly surprised to find the large 24" x 24" grey tiles that I needed at a reasonable price. The staff at Granite Expo was very helpful and efficient, and I was able to complete my purchase within 10 minutes with the tiles are loaded to my car already. As someone who works in the remodeling industry, I appreciate the value of good quality products and Granite Expo showed me how to save my time and money without sacrificing quality. Also, I want to express my gratitude to the sales ladies who gave my son a little toy that made his day. It's the little things like this that make a big difference in customer satisfaction. read more

Granite Expo San Jose - In stock tile 24" x 24" - Cabinetry Near Me - San Jose, California

We go to the experts because they are experts. During sales process we were told we needed fillers for the side, sale person wrote it down. Order is placed and paid for. Multiple pages of items and I'm not the expert here. Turns out filler wasn't included. It's only $25 so $ not the issue. The issue is service. They built vanity and were well aware they built a bad piece as they tried touching it up but did a horrible job. Now we were left with delaying project if they have to build a new one since they tried to hide their scratch rather than just doing it right before we show up to pick it up. I asked them to comp the $25 piece they forgot to add and they declined. They know people will not delay project and will take defective product. And they won't comp something silly that's $25 especially when they screwed up by not including it and then by giving me a scratched product. Dot your i's and cross your t's with these folks. read more

Granite Expo San Jose - Cabinetry Near Me - San Jose, California

BE AWARE! This business is very shady, don't trust them. I bought a cabinet for my bathroom from here. It was already packaged so I couldn't see the setup of it. When I came home and unwrapped it, we realized it won't work for us because of our plumbing is near the cabinet drawers. We requested an exchange. They said they will charge us a 50% fee!! This is outrageous and very unfair business practice! They said the cabinet had a very minor scratch but we said that was honestly there when we bought it. They said no you did it. But still 50% fee is too much and is not even reasonable. If you want to have bad service and deal with unethical business practices then is your place read more

I am updating my review to give Terry a better review. She is very nice and helpful, but like I said before, the quality of my cabinets is not that great and they were very expensive...I'm disappointed. read more

Granite Expo San Jose - Warped panel - Cabinetry Near Me - San Jose, California

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Looking for kitchen and bathroom renovation? Granite expo was a great place to find a variety of counters (in various materials and colors), vanities, sinks, fixtures and more. Staff were friendly in helping understand prices and work with your budget. If you're on a budget, they also have a sales section in the back read more

Granite Expo San Jose - Large sink on sale - Cabinetry Near Me - San Jose, California

Great experience with Hailey, she was so helpful in helping us find slabs that would fit our unconventionally sized peninsula. Lots of beautiful pieces! Thank you!! read more

Needed help with selecting countertops.I had a great experience here, they have a variety of selection on different items depending on what you are looking for. During the week doesn't seem as busy as the weekend. "Liz" was beyond helpful and knowledgeable. Very patient & professional She took the time to walk around the store with me and literally answer all my question. Very pleasant experience. It's a 5 star because of Liz. read more

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I came to granite expo for prefabricated quartz counters. I was directed to a specific selection, and found one that I liked. I noticed it was labeled as "microcrystalline" in the store, but "quartz" on their website. I asked a sales rep for clarification on the difference between the two types of stone, and was very clear that we only wanted quartz due to the durability. Terry told me that microcrystalline was a type of quartz, and it had all the same properties of quartz. She explained that microcrystalline referred to the size of quartz crystals used to manufacture the stone. I did a quick Google search, and it does indeed appear that that is a thing. Terry assured me multiple times that this specific stone was quartz and would be strong and durable. I purchased the stone and it was installed in my kitchen. A few weeks later, and we are noticing multiple chips that seem to be happening without any good reason. We've never hit the counter or dropped something on it, never placed hot items on it, and never cut directly on it. I assumed something was wrong, perhaps we received a defective piece. Our prior counters were granite, which is more prone to chipping than quartz. We never chipped that counter, so this isn't due to use being hard on surfaces. I called granite expo and the sales rep asked for photos. I sent in photos. Their response was shocking. They sent an email stating the product I purchased was not quartz, it was a cheaper alternative to quartz made from sand. In other words, the counters I received were not a durable quartz, they were glass! They further stated that I had been made aware of this, as my invoice clearly stated "'microcrystalline". They included videos of someone hitting a piece of the stone extremely hard with a metal bottle and breaking the stone. The cost of this product was the same as the slabs labeled quartz. This product is labeled quartz on their website. The sales rep told me it was quartz. Now it's falling apart, and granite expos explanation is that it's not quartz, and I must be going around banging it really hard. This is some pretty dishonest and shady business practice. read more

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We ended up in Granite Expo by chance. My husband and I went to a different cabinet place across the street and got a quote. As we left there, we thought why not check out Granite Expo out. It was a good thing that we did because we ended up getting our cabinets and countertop from them. We sat down with Connie and she took our kitchen measurements and made a mock up of our kitchen right in front of us. This was great because other places we had gone told us they'd get us a quote and mock up a week later. Connie was fast and super knowledgeable and helpful. We had to come back again but Alan took care of us and was our contact for the remainder of our project. We envisioned a couple different versions of cabinets but ultimately went with gray and white shaker cabinets. My original plan was to go with a light gray-ish blue but that didn't work out. We would have paid over double the price of our cabinets now. The only hiccup that we encountered was my first countertop choice was not available anymore when we went to buy it. I don't really fault Granite Expo for that. It still worked out anyway. Overall, Granite Expo was a great experience for us and our kitchen looks great! I highly recommend this place especially since we didn't feel like we paid an arm and a leg. Our aunt and uncle are also using Granite Expo for their kitchen too! read more

Granite Expo San Jose - Cabinetry Near Me - San Jose, California

Great location to shop for all your Kitchen & Bathroom materials. We were looking for a bathroom cabinet with a top and sink and needed it within a couple of days, Granite Expo made it happen. We even choose custom handles. Excellent prices and a great service with a smile. read more

Granite Expo San Jose - Cabinetry Near Me - San Jose, California

I purchased cabinet and marble in this store, it looks like a completely disaster. Don't waste your money here. The last picture is what it looks like in the show room, and how ironic it is!!!! Their solution is to let me wait for three weeks, and it will becomes normal, which means our whole remodeling project will delay for another three weeks. read more

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I am really upset with their customer service and dealing. we have him 2 full kitchen remodel business and almost 50k for cabinets and stuff. but one order of cabinets was missing one part and they didn't want to give me that and after multiple requests they want to charge $100 for missing part again. i gave 3-4 references and so much business but they didn't take responsibility of one missing part which is not even worth for $50 and they didn't want to give me until I pay 100$ more to them. if I am buying everything from there and worth at least one kitchen 30k. you cannot open each n every box there. they just give you the palette and if anything is broken or missing and they are not responsible. very disappointed read more

I was surprised by cleanness of store and helpfulness of my designer (LIZ) all the way from cabinets to stones, ... LIZ is very professional , helpful and patient and explained all aspects from design , purchasing cabinets and selecting a countertop stone, THANKS LIZ ! This review is for San Jose location. read more

Excellent customer service and thank you to patricia Montoya for helping me with everything I need To many choices in this place. read more

Order my kitchen cabinets here to find out that my cabinets were wrong dimensions from what I ordered. They tried to claim that my change was not processed. Cabinets were a mess from the start. It is incredibly difficult to get broken parts replaced as well. Pay a little more and go elsewhere. read more

Thanks to Patricia Montoya. For all the help whit my projects and grateful that your a person with so much knowledge when it comes to kitchen and bathroom. a friend referred me here and I'm happy with how you guys do business Thanks. see you guys on my next project read more

Very friendly - helpful - welcoming staff, quality stuff, clean, organized. We bought our countertop slab, vanity, shower glass, shower from here. We should have bought way more here but unfortunately we didn't learn about them until later! We hope to come here for our next remodel. Btw don't waste your time at Lowe's and imo don't bother buying stuff online from other places. read more

It was a very delightful experience to work with Liz from the initial planning through ordering materials through installation and constant guidance to our contractors, including post install follow-ups and assistance. Liz has been an outstanding partner on this project and we cannot thank her enough for all her support. Liz always found an excellent solution for us knowing our challenges, constraints and difficulties. She went above and beyond to help us on numerous occassions. And we remain grateful for that. Needless to state, we would have no hesitation to refer Liz to our friends and family. read more

Good pricing (compared with other stores around the hood). Also Terry gave us good education and help selecting the right countertop. We got a vanity top as well. read more

Highly satisfied with the customer service, design and quality associated with the chosen cabinets. Would highly recommend Granite Expo. Liz and Connie are the best! read more

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Prompt & very good service & great selection of cabinets, and countertops. This is my second time using Expo & I have yet to be disappointed. Very good value, prices maybe the best in the area. Good selection of granite, and quartz. Angel provided me with friendly, kind and prompt service during the whole process. I appreciate her help very much & do recommend her for your next project. Overall, very satisfied with the product & service. read more

Stone installers referred by the Granite Expo did an awesome Job. One day installation and they paid attention to detail. We can hardly tell the backsplash is installed. And the countertop seemed seamless. We love it. Thank you again Granite Expo. read more

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Beautiful slabs, fair prices, excellent customer service, and with cut and polish onsite. Highly recommend!

I am a general contractor and have been buying cabinets from this vendor for 20 years. I ordered cabinets for one of my project to include kitchen, bathroom and bar. When I picked up, all the cabinets were wrapped in cardboard boxes. When I opened them at the site, only one cabinet came out damaged as if the box was dropped. When I brought it back to the vendor. They refused to exchange it. They have lost a long time customer for this small gesture of customer service. I will not be going back to them again. read more

I've been searching for a new vanity top and sinks for a bit. Some of the quotes I received were outrageous. I visited here on the recommendation of my handyman. I found exactly What I was looking for at yay very reasonable price. Liz went above and beyond to make sure that I got when I need it! I highly recommend Granite Expo to anyone searching for granite quartz cabinets and vanities etc. And ask for Liz she'll take good care of you! read more

Granite Expo San Jose - The storefront - Cabinetry Near Me - San Jose, California

We worked with Angel and could not be happier. She does not pressure customers at all and the service and products was so much better than their competitors! read more

So Granite Expo replied to my complaints about the cabinet issues. At first they asked for pictures and then they said this is very unusual, please send a bigger pictures so they know what kind of cabinets I'm referring to. Once I sent a zoom out pics, someone else on their team replied me that their cabinets are "above industry" standard and what they can do is offer me the filler stick to cover these scratch and dings. They're very quick to help you to make sales but once you paid and done , their customers service solution afterwards goes down the toilet. read more

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We loved this place! It's just big enough to give you plenty of selection without feeling overwhelming. We purchased our quartz countertops, kitchen backsplash tiles, and grout from Granite Expo, and it was remarkably easy and QUICK! The materials were all ready that same day, but we needed to wait a few weeks for our construction team to be ready. Once they were ready, the construction team simply showed up for pickup without even needing a reservation in advance. Granite Expo was also patient when our contractor needed a better truck for pickup. Later, at the last minute, we realized we had purchased the wrong size sink from another place, and we quickly stopped in to Granite Expo to check out their sink selection. We chose our sink and walked out with it that day - super easy! Our kitchen looks so great with our lovely counters and backsplash - highly recommend! read more

What a JOY it was to shop at Granite Expo. They offer the best customer service of ANY Bay Area cabinet/counter store. Ron Dang was incredible! He took the time to show me what was available and made sure I was able to leave with exactly what I needed. They have the finest most extensive inventory in stock. Their pricing is unmatched and they have exceptional unmatched customer service. I would give them 6 stars if it was an option. I will be back and you should too! read more

Granite Expo San Jose - Granite Expo - Unmatched Service, Extensive Inventory, Unbeatable pricing! - Cabinetry Near Me - San Jose, California

I would give them below 0 but there isn't the option. Please people stay away from this business. From the employees to the managers are thieves try to charge people extra after they are stuck with a purchase. They will threat you with big amounts of cancellation fees. Rude customer service. read more

Great pricing for Bathroom Vanity cabinet! We were looking at Lowe's, HD and some out other places out there, we had to do a custom Bathroom countertop. Granite expo offers the lowest price and best quality material by a low shot. Highly recommended read more