I recently visited Grapefruit Basil for a Galentine's Day brunch with a group of friends. Overall, the food and atmosphere were enjoyable, and I want to start by acknowledging that our server, Jorge, did a great job. He was attentive, kind, and made sure we were taken care of throughout the meal. That said, there were a few issues that made the experience disappointing. When we made our reservation, we were told that we would be able to split the bill into eight individual checks. However, when it came time to pay, we were informed that this was no longer possible and that only one check with four or five cards could be processed. It was frustrating to be told one thing ahead of time and then something completely different at the end of the meal. Additionally, we asked about getting magnets, and a gentleman named Elijah told us that they were limited to one magnet per check. After we expressed our disappointment, he said he would get us four magnets, but the interaction felt dismissive overall. As people who all work in customer service, we believe that going above and beyond for guests especially over something small makes a big difference. Guests want to leave feeling valued, not repeatedly told "no." Thankfully, Mark, one of the busboys, completely turned the experience around. Without hesitation, he made sure everyone at our table received a magnet and genuinely made us feel welcomed. His kindness and effort significantly improved our visit, and he deserves recognition for his excellent customer service. As people who also work in the restaurant industry, we understand what is and isn't possible. When guests ask me for split checks at my own job, I always say yes because in the long run, it leads to better experiences, happier guests, and ultimately more business. Being told that something is "impossible" was especially frustrating when we know from experience that it is possible. Simply saying yes and finding a solution is far more pleasant than repeatedly saying no and creating a negative experience. read more

Amazing service and great ambiance!!!! We really loved the service and how special we felt on a special Mothersday and birthday experience.

Elijah was our server, and he truly made our dining experience pleasant. He was consistently attentive without ever being intrusive, and his polite and calm manner made it enjoyable to interact with him. He checked in on us a couple of times to see if we needed anything else, always timing it just right so it felt helpful rather than interruptive. He even offered additional items and made sure we were comfortable and taken care of throughout the entire service. His thoughtfulness didn't go unnoticed, and it really elevated our visit. We came for Happy Hour but plan to come back for dinner. read more

ambiance is wonderful! plenty of outdoor fireside seating which attracted me immediately. we basically came for happy hour so i can't comment on the food, however i can and will say that the drinks were great. service was friendly as well! read more

Grapefruit Basil Restaurant - New American Near Me - Indian Wells, California

Had an amazing time!! Gabby was our server and she was amazing. 10/10 food and service. Will return when visiting Palm Springs read more

Grapefruit Basil Restaurant - New American Near Me - Indian Wells, California

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A group of 8 of us had a reservation for 6pm on a Saturday night. We got there about 5:45 and they promptly seated us. But from there service went downhill. We ordered drinks and those were brought out and we immediately ordered. The server suggested focaccia to start and it was light and delicious. We all loved our cocktails. I highly recommend the Island Empress. I loved it! Our salads came awhile after. The wedge was disappointing. There were four crumbles of bacon and a tiny amount of blue cheese. Just lackluster considering it was a $17 salad. We then waited over 30 minutes for our entrees. I would have asked the server where the food was but we never saw the server. When the food finally came it was all ok. The short rib was a stand out and the person who ordered the steak liked it. The cioppino wasn't good at all. We also tried to order wine that they didn't have which is fine but there was no offer to try another kind. The service just felt unprofessional. The woman was nice but just not trained. The kids really wanted dessert so we asked how long the lava cake would take we're told 10 minutes. 20 minutes later it came. The bill included 20 percent gratuity. We spoke to the manager who said she would come to the table for more info but she never came. We did see her walking around chatting with staff. When staff knows service is slow they should apologize and check in a lot. Overall it was a bad experience. Mediocre food and bad service with prices that demand more. Don't waste your time or money read more

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Incredible ambiance, every bite tasted like heaven. Live music. Beautiful. Incredible ambiance, every bite tasted like heaven. Live music. Beautiful. read more

Grapefruit Basil Restaurant - Trees outdoor - New American Near Me - Indian Wells, California

Came here on a Sunday morning to check it out. The restaurant is beautifully decorated inside and out. The host made us standing there wait 15 minutes even though it wasn't crowded and there were plenty of empty tables. The service was slow, the food took forever.... It took 45 minutes from the time we ordered the simple tuna tartare and the Thai noodle salad with shrimp??? Almost wanted to get up and go somewhere else. The tuna tartare was okay. The Thai noodle salad with shrimp was not good. Nothing like Thai flavor (sweet, sour, and spicy), not even the dressing, saggy noodles saggy salad. The shrimp was fishy and bland. The bitter tangerine seed chef forgot in salad got me .... bruuuh The grapefruit basil martini was good but only a little over half a glass... WHAT? The drink was $17... the bartender should know how to pour a drink right? "One and done" Tommy Bahama at El Paseo is much better read more

Grapefruit Basil Restaurant - Thai noodle salad w shrimp - New American Near Me - Indian Wells, California

Strictly Mother's Day review. First off no valet parking. For god's sake it's located in the desert and most people are elderly. You want to take your mom for Mother's Day , she has to walk from the car in 110 degree heat. Secondly the tables need flowers for more ambiance. You can't go into a restaurant in Hawaii without flowers on the tables! Food was ok (salmon plate was very nice), some non alcoholic drinks on the menu, and service was ok. Let's just say I'm not running back read more

Went in for dinner and I was truly astonished! The service was amazing from the whole team. Our server Gisell was so sweet and attentive. She really made our dinner fantastic. Will definitely be back to visit the restaurant and her! read more

From the beautiful surrounding ambience and the delicious food choices that is offer and so many of their servers especially Juan are top notch. If you go, make sure you ask for him he's the best.!! Breakfast, lunch or dinner you will be delighted! read more

Grapefruit Restaurant gives you a dining experience inside of the Tommy Bahama resort. The service was extremely kind and we were seated fast. The food quality was good, some dishes were bigger in portion than the others. The Lox Flatbread was acidic, fresh, and fairly big in portion while the Brisket Burger was a bit smaller in portion and was a bit rubbery and dry. The Poke was a hit for me however. A great balance of avocado and blue ahi paired with the rice chips made a great appetizer for the table. Depending what you order the price may not be worth the portion and quality you receive, however I would still love to explore the menu. The seafood options topped the land food for me read more

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Like always the food doesn't disappoint. The salmon was delicious as well as the rest of the good. Shout out to the bar with the overwhelming good looking and tasteful drinks. cheers! read more

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Came to Grapefruit and Basil Restaurant for my Birthday Brunch... had a great time. The service was great... wasn't very hungry to begin with so I ordered a salad. My server insisted I get the bread. She was correct, the bread is worth every dollar. Ciabatta bread... the butter was the cherry on top. I'll be back. Thanks for a great brunch read more

We are always happy with our meal. We get great service and enjoy every moment there. We are deeply indebted to Cynthia the manager who regularly visits everyone at the bar and/or restaurant to make sure they're getting the best service. She pitches in and makes sure things are done correctly. We love Javi and Manu and Nelson as well. Always with a smile to make you feel welcome. We're so fortunate to be able to dine here as IW residents and we never take their great service for granted. Their service attitude means the world to us and they are the reason we come back as well as the chefs in the kitchen who do great tasty work. M&M read more

Amazing food and service! Julian the chef was amazing and made our experience phenomenal

My family and I swung by for a quick late lunch and were pleasantly surprised at just how beautiful this hotel/restaurant was! We sat outside and enjoyed their fresh lemonade and signature cocktails alongside our meals. Our server, Felipe, was so sweet and made some great recommendations! We will DEFINITELY be coming back next time we're in town! read more

Grapefruit Basil Restaurant - Outside Seating - New American Near Me - Indian Wells, California

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We had such a nice experience at Grapefruit Basil inside the Tommy Bahama Miramonte Resort. We went for a late lunch and sat at the bar so we could watch football, which was perfect. The Halibut Tacos and Bluefin Tuna Poke were both fresh and flavorful, and the service was spot on--friendly and attentive without being overbearing. Great spot to relax, eat well, and enjoy the atmosphere. read more

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The atmosphere is so beautiful and a nice hidden gem in the valley. The bluefin tuna poke is truly a delightful dish. Walking in I am able to see that the restaurant is busy and a little short staffed. I chose to still dine in the restaurant so I am aware things might take a little longer. Instead of being frustrated with the servers because I have free will to stay and eat there so I can not be upset with them. Gisell took care of my husband and I. Nelson checked in on our tables a few times which was greatly appreciated. Definitely will be back to visit! Great service and amazing foo read more

Grapefruit Basil at Miramonte Resort was fantastic. The food was fresh, flavorful, and beautifully prepared, and the service was excellent from start to finish. Jiovanni was especially great--friendly, attentive, and made the experience even better. Highly recommend!! read more

Grapefruit Basil Restaurant - Patio and bar area - New American Near Me - Indian Wells, California

We had a lovely server -Katie -she was very happy and and a pleasure to talk to. Very knowledgeable on the food choices, so she guided us through the different flavors that each plate offered and we ended up getting the short ribs, salmon and tuna poke (all delicious) with several drinks. The food was very tasteful and the drinks were fabulous. I wish I had taken some pictures, maybe next time, oh yes we are coming back! Thank you Katie for such a great service! read more

Had Lunch and everything was pretty good! Liked the view to the gardens! Service was very good! Alicia was our waiter and she was very cool and attentive! Will actually be coming back for dinner! read more

Grapefruit Basil Restaurant - View from table - New American Near Me - Indian Wells, California

The only complaint I have is that the happy hour bartender ignored us when we asked twice why the bar did not have a blended ? We asked twice ? Nothing ?! Not a big deal for us - but, but a simple answer would have been nice? I know she heard us ... read more

I celebrated my birthday with friends. I had the best experience. Our waiter Jio was a delight. I would go back for the service and of course the food! Thank you Jio for making my experience there a blast! read more

Back in town for a 2 week stay and was so excited to stop into the new Tommy Bahama resort! We love the restaurant in El Paseo. We arrived for dinner and walked around the lobby bar area and outside. When it isn't terribly hot they have a lovely patio area to enjoy with fire pits, outdoor couches, tables and chairs. A bocce ball court which kept my son entertained while we enjoyed a drink! The decor is fun throughout the lobby, bar and restaurant. The restaurant was quiet and I was a little nervous about our 2 year old. We were the youngest folks apart from our servers. Anyways, we ordered drinks, they were really kind and cute with our son. Cocktail list if better and more unique than the wine list. We had to dine a bit quickly given an antsy kid but we enjoyed salads and a halibut dish. Food was good but lacked a wow factor, especially for the price. And everything was a bit under seasoned and spiced for my liking. My husband and I actually thought the kids chicken fingers and ranch sauce was better than the fish. Service was amazing! Young staff who were really attentive and welcoming. I always appreciate a restaurant and staff who are patient with dining parents and kids. I don't think we caused too much of a stir but this was an older crowd around 6pm on a weekday. Our server Pharoh was excellent from beginning to end. He could see we were trying to make a swift exit and kindly took care of our check and to go boxes very quickly and kindly. I'd love to see a more central theme to the menu here. Otherwise it just feels like trying to create an elevated experience to the casual TB spots but the food really isn't different but is more expensive. I'll be back though! I can't wait to enjoy drinks on the patio! read more

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The service is outstanding and so is the food! My husband and I have been here twice and dined for breakfast, lunch, and dinner. All entrees delicious. We tried the overnight oats, steel cut oats, beet, salad with shrimp, chicken sandwich, short rib plate for dinner. All food had great seasoning and flavor. Carolina the host was welcoming and extremely helpful. read more

Brunch at the Grapefruit Basil was satisfying. The lox eggs benedict was delicious along with a side of arugula that had a very tasty dressing full of zest. Iced caramel macchiato was great. Service was good and the ambiance at the restaurant was vibey. read more

Grapefruit Basil Restaurant - New American Near Me - Indian Wells, California

Jake was amazing and attentive! He made the experience very enjoyable! The breakfast was lovely. read more

Grapefruit Basil Restaurant - View from our breakfast table. - New American Near Me - Indian Wells, California

Omg I'm def coming back to this restaurant . I came here with my girlfriends to celebrate one of their birthdays and we absolutely loved it. The restaurant was beautiful, the food was amazing , the drinks were amazing, and we had the best waiter ever . Jiovanni was really sweet & super attentive towards us. He recommended some really good drinks and food items that we all tried and loved. Highly recommend this spot read more

Food is good but servers are extremely inefficient and immature. The ambiance is great and the nightly music is wonderful. The portions can use help except for the halibut. Huge portion and delicious. Jasper is a wonderful manager. read more

Beautiful dinner inside the hotel Restaurant. Josie was excellent joyful and informative on food recommendations. We had to get the lemon meringue!! Delicious!! Can't wait to return!!! read more

Grapefruit Basil Restaurant - Dessert - New American Near Me - Indian Wells, California

I came out here for a girls trips and absolute love the property we headed down for a nice dinner and we were blown by the hummus and whipped feta ! Our server Jiovanni was amazing gave us great recommendations read more

Jiovanni was lovely as our server! Very knowledgeable about the menu and brought a great energy to our meal. We were celebrating an upcoming wedding and Jiovanni and the team went above and beyond to make us feel celebrated! Jiovanni was lovely as our server! Very knowledgeable about the menu and brought a great energy to our meal. We were celebrating an upcoming wedding and Jiovanni and the team went above and beyond to make us feel celebrated! read more

Great waiter great ambiance!! Food was good...wine was better!! Nice option at Tommy Bahama! read more

Grapefruit Basil Restaurant - Rose and Mimosa!! - New American Near Me - Indian Wells, California

This is one of the best restaurants in Palm Springs and I have been to many I was staying at the hotel and was blown away went for breakfast. It was amazing. Well come again highly recommended. read more

Grapefruit Basil Restaurant - New American Near Me - Indian Wells, California

I love this place! Been there a few times and the service is outstanding and the food is always amazing. Giselle was our waitress, Regina made sure our waters were always full and Jasper the manager checked in with us multiple times. 5 stars from me!!! read more

What a wonderful ambiance outside under the trees. Our server was so amazing. He did not rush us (friend and I were catching up), provided great suggestions for food and drinks, and visited the table at perfect intervals. Can't wait to go back. read more

Absolutely love this place! Grapefruit Basil is located inside The Tommy Bahamas Miramonte Resort. This place is beautiful very calming environment. With the best most gracious happy staff. We ate daily here daily during our stay. It was wonderful our Server Jorge is amazing, he's professional, well mannered and friendly. I love the food I believe that good service makes a client enjoy the meal more. THANK YOU JORGE FOR YOUR GREAT SERVICE! We enjoyed meeting you and having our delicious meals specially because of you. Eliana read more

The food and service were great! Jake was our server and was super attentive and friendly! The food also came out very fast! For food we got the Buttermilk Ricotta Pancakes, side of bacon and a lavender latte - all of it tasted amazing! read more

Grapefruit Basil Restaurant - Buttermilk ricotta pancakes, side of bacon, and lavender latte - New American Near Me - Indian Wells, California

The service was great, thank you, Jorge! I won't be back because of the noise. Impossible to have a conversation. Food was good, not amazing. read more