Not recommended... we went there just over a year ago and every part they put on failed right after…read morethe year mark .... $1500 down the drain . Took it to another place and they showed us the crappy parts used and did all the work again for $600 less !!! Do better Gold Country

Tried to take our RV to get smogged here...made an appointment 2 weeks ago, sat for an hour and a…read morehalf because they told me the wrong time, then come to find out they can't do it because, "we're registered in the bay area"! We went elsewhere nearby and they did it and told us, that guy just didn't want to do it! We took off work, wasted gas to drive the motorhome 20 miles, just for the jerk to turn us down!! Too bad you can't send this through with ZERO stars!! Oh BTW parking lot not made for motorhomes!

Brandon your the most easy going salesman I have ever met.Thank you and all the staff. I had…read morediscovered a slight issue on my new car. Brandon said bring it asap & he would take care of it. That's what he did. He even gave me a loner to drive. My car issue was resolved in day 1/2. They did an awesome job. If ya want great service,great prices, clean business, & welcomed with the best service this is the place. I drove all the way from Gardnerville, Nevada. It was worth it. Thanks Brandon I'm a happy customer. P.s. no one ask me to write this review. I felt so good about the service & wanted to let the world know. Thank you brandon

I love my car. Brandon was the best, he processed the purchase of my car quickly and efficiently…read morefor a great price. I don't feel like I got scammed but that I actually got a great deal and my moneys worth. I've had terrible experiences buying a car before and this was a breath of fresh air for me. Highly recommend.

I had an excellent experience with Certified Auto Repair, and a big part of that was the customer…read moreservice from Ryan. When I first called, Ryan was upfront and honest about their scheduling timeline and let me know they were typically booked about a week and a half out. I didn't schedule immediately because I wanted to compare quotes from other shops, but after calling around I decided to call them back a couple days later. Ryan confirmed the same availability window and unfortunately their next opening was the day after our road trip was supposed to begin. I thanked him anyway and figured we were out of luck. Then, about 5-10 minutes later, Ryan called me back personally and said he had reached out to some of his morning appointments for the next day and was able to fit me in if I could do an early drop-off. That kind of effort is rare. He didn't have to do that, but he went out of his way to help us out knowing we had an important trip coming up. They completed the much-needed work on the vehicle and took a stressful situation completely off our plate. That small gesture earned them a new loyal customer. Honest communication, real customer care, and willingness to go the extra mile still matter, and Ryan absolutely delivered on all three.

I cannot say enough great things about this place. It has been my go to since moving to Grass…read moreValley. Ed and Ryan are a great team and the job always gets done right. This is one of those small town shops where you are on a first name basis with everyone there, and the biggest thing is trust. I know that if Ed tells me something needs to be done then that is the reality of the situation. No upselling, or anything like that. Just good honest hard working people.

These guys are superb at what they do, and just wonderful human beings to boot! If I could give…read morethem more stars I would. I had never before fully trusted anyplace to work on my car, and now Tom's is the only place my husband and I will go. In the years they have worked on our cars -- over a decade -- (and my job requires lots of driving, so I'm in there several times/year) they have demonstrated over and over again that they take pride in their great work, care about their customers, and take the time to make sure you are happy and understand what work is being done and why. They have gone out of their way to go above and beyond on dozens of occasions. Super duper hella highly recommend!!

I had just bought a used hybrid in Sacramento and was heading home to Reno when the dreaded red…read moretriangle of death showed up on the dash. I did a quick repair-shop search and called them. They couldn't have been nicer: saw me immediately (in the late afternoon) and set up an appointment for the next morning. The car was repaired in the time frame they gave me and was charged $200 less than their initial estimate. I sat in their waiting room while the car was repaired and talked to a number of their clients--the experience felt like I was part of an extended family. Super nice mechanics/owner. I was so lucky to have found them! Thanks Guys!

Went to Alta Sierra Family Automative today because it was close and had great Yelp reviews…read more Wasn't disappointed. The owner, Tim, is a friendly talkative guy. Seemed like a guy I could trust. Had the same feeling about Chris, the the technician that worked on my father in-law's truck. Both seem like straight shooters. No up sell nonsense you get at the cheapie lube places. All I needed was an oil change and filter and an inspection; it wasn't cheap but I thought it was fair. (This was my late father-in-law's truck that I will be selling soon.) Chris diagnosed a rattle sound as the timing chain. He was very confident about that. The inspection found that the tires were 15 years old and severely cracked and therefore needed replacing immediately. Tim recommend a tire shop down the street, so I promptly went there and had them replaced. Also, the inspection found other issues that could be addressed; however, there was no sale angle for these issue (they were not offering to fix them). When I got home (don't live locally), I checked with other mechanics about the rattle. They thought it could just be a pulley. Had them remove the belts (at my expense) and listen again. Yep, unfortunately, it was the timing chain; Chris got it right. (On a personal note, Tim had sympathy for me as I was in the area just to complete a necessary but thankless family task. He had already been through a similar situation himself, so was quite knowledgeable how things should be handled. That was comforting. Seemed like I was talking to an old friend.) Don't live here; just up here for family matters, but if I did live here, I would trust this shop to work on my car and provide me with truthful information about my car; that is a big comfort these days.

I want to Thank Tim and Chris for Smogging my van. Very nice gentleman understood I was in a…read morewheelchair and didn't make me get out. Took me in right away. Wonderful family owned service.

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Neighborhood shop did quick repair on our '16 Odyssey. Even pointed out some tire issues and…read moregeneral service reminders without trying to hard sell any other services. Appreciate honest local businesses like this and would highly recommend.

Fixed turbo hose issue, intake manifold & related parts replaced, exhaust manifold tightened…read more Car ran better then had in three years Cost was reasonable & shop is totally reliable

I was contacted by the owner after having a discussion he offered to help me out with the…read moreinspection cost and in my opinion made things right I do appreciate the time they have taken to understand where they went wrong with my visit, very professional! Thanks Justin.

Love the service, and the prices are great. They always find time to fit me in. Nate is wonderful.read more

Needed to find out why mini cooper was loosing power,they checked it out an found the exaust is…read morepartially closed. Friendly,fast an a great place to do bussiness