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    Clay & Company

    4.8 (15 reviews)
    Closed 8:30 am - 5:30 pm

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    15 years ago

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    12 years ago

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    11 years ago

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    Karen C.

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    Review Highlights - Clay & Company

    My wife and I just completed another car purchase transaction with Karen & Mark.

    Mentioned in 15 reviews

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    BuySide Auto - 2018 Audi S4

    BuySide Auto

    (226 reviews)

    SoMa

    The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

    BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

    Grass Valley Wholesale Auto Brokers - My new Saturn Vue AWD! Very happy

    Grass Valley Wholesale Auto Brokers

    (5 reviews)

    Um ok, so i recently reviewed this place with 5 stars on the day after i took my car home. The cars…read moredash lit up like crazy on day 3. Check engine light for constant misfires. Traction control system is broken, and the tire pressure sensor is broken. Not to mention the vehicle history report had no record of accidents. But judging by the crumby gold spray paint marks on the drivers side that i noticed to late, combined with the bad touch up jobs on that door as well, its had its scrapes. Luckily i got talked into the service plan which i will very well be needing over and over. The vehicle threw 3 different codes and the mechanics himself was surprised it was sellable. Thanks a lot...

    I purchased a car from this dealer in January 2015. THE DAY…read moreAFTER I DROVE IT OFF THE LOT THE CHECK ENGINE LIGHT CAME ON. Four days later I took it into a local mechanic where they performed a "safety inspection" on it. Since safety checks do not involve the special test for head gaskets, I got a list of items that the car may need, but no indication that it needed major repairs. A few weeks later a man pointed out as he was walking by that the car was leaking coolant. 2 days later I took it to another mechanic who, trying to diagnose the leaky coolant and service light pulled out the oil dipstick. Gunk on the end of it. He told me that I likely needed a new head gasket. A few days later, and ONLY 2 MONTHS AFTER I PURCHASED THE CAR it was thoroughly checked over and a special test was ran on it to determine if indeed it NEEDED A NEW HEAD GASKET. It did.. This REPAIR COSTS MORE THAN I BOUGHT THE CAR FOR. My plan was to take the LEMON OF A CAR BACK TO THIS DEALER and WORK SOMETHING OUT with him. In anticipation of that, I didn't go back to him until I located another car, which took a few weeks...I didn't want to get taken advantage of again. The weekend after I bought another car, less than 3 months after I purchased the car, I went back to Grass Valley Wholesale Brokers and talked to the owner. He was cordial and told me he would talk to his mechanic and see what he could do for the situation and call me that Tuesday. No call came all week. I went back the next Saturday. Apparently the owner had the flu and that's why he didn't call me back. This round, OWNER WAS NOT NICE AT ALL. He was mean, confrontational, RAISED HIS VOICE AT ME, made a personal attack at me, and would not let me talk...kept interrupting. He used the "turn it back on them" tactic and BLAMED ME for the situation. PLEASE BE AWARE THAT THIS DEALER SOLD ME A CAR THAT TURNED OUT NEEDING MAJOR COSTLY REPAIRS. If you choose to purchase a car from this dealer, please please protect yourself and get the vehicle thoroughly thoroughly checked by your own reputable mechanic.

    Personal Car Shopper

    Personal Car Shopper

    (145 reviews)

    West San Jose

    Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

    It was time for us to upgrade the family hauler, so the long research process began…read more.. Long story short, Arkady got us the car we wanted just under MSRP. Nothing to brag about right? But, in a market where cars are in high demand, supply is drastically low, and are selling for $10k+ over MSRP... thats as good as it gets. We were referred to Arkady through a friend. Hubby has a long history in retail sales, so the car buying experience has always been... eventful, as everyone knows. But now with 2 toddlers in tow, we weren't able to dedicate the months-long research, wheeling and dealing, and multiple dealership trips all over the Bay Area to get what we wanted. So we decided to give Arkady a try. We told Arkady what we wanted. SPECIFICALLY what we wanted. Down to the T. A brand new Platinum Highlander Hybrid in Pearly White. A special order color, in a very sought after trim level and combination. Arkady looked and found us a few, but we weren't ready yet. So we waited. And the aftermath of COVID was in full affect. The dreaded chip shortage. Dealer lots were empty, cars were being bought up like no other, and the market is now flooded with buyers willing to pay top dollar from a supply pool that would disappear with a sneeze. Unfortunately for us, we just couldn't afford to battle with ballers, so we waited, hoping Arkady could find us a deal. Luckily, Arkady was able to place us an order with the Toyota Factory for our specific car, in our specific trim. We waited a few weeks, putting our trust in Arkady, and we finally got the call. The vehicle had landed and was ready for us. Everything we wanted, as we had requested. Even in this market, he was able to get us below the MSRP, which is absolutely mind blowing. He promised, and delivered in spades. His cost of service is worth its weight in gold. The process was painless. He was prompt with his communication and was always straight forward. On delivery day, we met at his office and spent no more than 15 minutes doing paperwork.... to buy a car... that was tailor made to our specification.... at a deal we were more than happy with... We cannot emphasize at how valuable his services were to us, and our family thanks him greatly. Remember the kids? They didn't even have time to even THINK about throwing a tantrum before they were buckled up in the new car and we were on our way. Arkady runs a no-joke, no-frills, get-it-done business. He saved us a lot of time, stress, and yes, money during the car buying process, and has a customer for life. Thank you, Arkady, for all that you've done!

    Cartelligent - My new car

    Cartelligent

    (565 reviews)

    There is nothing more that I hate than dealing with buying a new car. I would rather have root…read morecanals done on all of my teeth, but I am so happy to say that I am extremely satisfied with the results I have had with Cartelligent. My agent, Stephen made it extremely easy and did all the hard legwork and dealing to find the perfect car for me at the price I wanted. I can't recommend this company enough. If you were like me and hate dealing with car dealership use this company you'll be very happy.

    After trying to source an ultra-low-mileage 2001 911 Turbo on my own--coordinating PPIs and chasing…read moreemissions details across state lines, only to have the car sell--I switched to a broker. That was the right call. Cartelligent sourced my 2023 911 GTS, and the experience was excellent. David, the founder, knows both the cars and the market. He took the time to understand what I was actually looking for, then challenged my assumptions. That led me to choose a low-mileage CPO car for my first Porsche--a decision I'm glad I was pushed toward. I worked with Christian throughout the purchase and delivery, and he was professional and attentive. The delivery specialist handled the handoff with real care. The entire team was friendly, focused on my needs, communicated clearly, and operated with professionalism end to end. They have the network, expertise, and discipline to navigate the market efficiently--no wasted time, no dead ends. Buying a car, simplified. I plan to purchase a new truck in the fall, and Cartelligent will be my broker again. Highly recommended if you're serious about finding the right vehicle.​​​​​​​​​​​​​​​​

    Clay & Company - carbrokers - Updated September 2026

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