Quickly in and out, the employees went above and beyond with towel drying the exterior of the car…read moreand polished the tires as well. The vacuum cleaners were not as powerful as I expected but it was a decent job overall.

Great place & excellent service! The owner is very nice and friendly! They do a wonderful job all…read morethe time!

We rolled up to get my 2008 corolla oil changed. "uuuh, we have two options for you today, $88 and…read more$108" said one of the two people standing around doing nothing. What a joke. They use a tiered computer program system that spits out the two highest oil changes and do not let the customers see any of the other options. Thievery! They also blame the $30 surchage on the war in Iran, but its actually the war on customers from corrupt, greedy corporations like valvoline. Adios Blackrock!

I brought my 2018 BMW X5 xDrive35i to this Valvoline on 1/29/26 for a routine oil change and paid…read more$152.43. Before service, my vehicle had no oil leaks, which was confirmed by their initial inspection report. A trainee worked on my vehicle during the service. After the oil change, I was suddenly told my car had an oil leak and was given a second inspection printout that directly contradicted the first. I drove straight home and immediately found fresh oil pooling in my driveway, which continued to worsen overnight while the car was parked. When I returned, I was told the drain plug was cross-threaded. That explanation later changed to the damage being "pre-existing," despite no leak prior to service and no disclosure before reinstalling the plug. I was then sent to BMW and told to contact Corporate. BMW's inspection resulted in an estimated $5,000 in required repairs related to oil leakage and associated damage. Valvoline Corporate later attempted to minimize the issue by saying reimbursement was "at the discretion of the shop," even though this damage appeared immediately after their service. Between poor workmanship, contradictory documentation, and shifting explanations to avoid responsibility, this was one of the worst automotive service experiences I've had. A simple oil change turned into thousands of dollars in damage. If you value your vehicle--especially a BMW or any car requiring care--do not trust this location.

I stopped by Tires Plus because my daughter's left rear tire appeared to have a leak. Keyador…read moreimmediately addressed our concerns within moments of arriving. The service was quick, professional, and greatly appreciated. Great job, guys and keep up the excellent work! We had a wonderful experience with Keyador.

I have been to tire plus in Duluth 30096 customer for some time now. We took my sons car for…read moreservice, after work and paid 3 different time for the same job, the car still is not fixed. I went to complain about the lack of results, after a discussion that took me to nowhere, Mike ended shouting me to not come back. This is not a professional service I was expecting for a well established company.

Okay in Feb of 2025 I posted and took a chance on Jay. He eventually came out and he worked on my…read morecar. The first time it took him a while but he did a good job. Then I called him again this year. Simply put he totaled my car. I had a check engine light on the dash and could not pass emissions. After two visit jay distroyed my car to the point where it could no longer run and I am having to post it on facebook for parts. Again Jay is a nice guy but at times I think he is using youtube to fix cars. Dont make a horrible decision that could cost you thousands of dollars. Please learn from my mistake.

Communication is not there at all. Never responded to call, or text after initial contact.read more

Great service but Devin is no longer there so I go to the one in austell rd now. Appreciate…read moreeverything

My experience at Express Oil Change was so bad, I feel obligated to warn others…read more I came in for what should've been a simple service. Not only was I overcharged, but the work was clearly not done properly. My check engine light is still on, which was one of the main reasons I brought my car in to begin with. When I returned to address the issue, I was met with nothing but unprofessionalism and zero accountability. The manager didn't even pretend to care. His exact words were: "There's nothing we can do. You can leave a Yelp review if you want," and then he walked off mid conversation. No explanation. No apology. No effort to resolve the problem. This place clearly lacks integrity, customer service, and basic decency. I trusted them with my vehicle and got ripped off in return. Save your time, money, and sanity go literally anywhere else!!

Went there for a oil change for the past 2 years no problems until the last oil change when the…read moretech told me the oil filter wouldn't come off because it's stripped, I know that oil filters are hand tightened ,so the previous oil change tech might have used a tool to put on the oil filter and now can't get the oil change and they charged 100 or so dollars , because the manager said he changed the oil but not the filter . You can't change oil with out changing the filter. Greedy shadetree technician who lie like a MF.

Waited in car line for maybe 20 minutes, did not like that another car drove in behind me and…read morepulled into the car bay next to me after the attendant moved me from that very same service bay. I left there and went to Strickland Brothers on Old National Highway, service difference was like from night to day. Strickland Brothers made me feel like I was their priority.

everyone here is very honest and helpful especially the gentleman who helped me…read morei believe his name was torrey they diagnosed my car and fixed it within an hour and told me to come back to check for a leak which i will be doing this week and getting an oil change at the same time definitely recommend its worth the value i paid way less than i expected to

I had my car towed there for service AND they had my car towed afterwards , I want to know how u…read moreguys going to handle this.

They were able to get us in quickly for a flat repair on a Friday afternoon and provided great…read morecustomer service! Would definitely recommend coming here to get your car serviced.

Very unprofessional had brakes done at this location they didn't torque down the hub causing rotors…read moreto warp,and front brakes to fail blessed to be alive these people are dangerous they don't care about their customers.management very rude and nasty.they billed for parts I didn't need and kept my vehicle for 4 days.Stay away from this location they will put your family in danger with there substandard service.not even worth 1star had to give them 1 to post review.

I had a good experience. Jey worked with me to get the job done and I'm pleased with the results.read more

I'm so grateful for the experience that I had with JEY. What I thought was wrong with my car wasn't…read moreand Jay was able to identify the issue and fix it. He was priced reasonably and came equipped with everything that he needed. He was also punctual and friendly. He worked on my 2018 Audi Q7 that would not start.