Excellent Customer Service!!! Marina is very professional, and understanding of managing any type of hair length, listened to my concerns, and was very patient with me. Marina thank you for your hard work. you are an amazing hairstylist. I am forever grateful. Great Clips @ Lake Crest Village is the best in this city!!!!! read more

I'm growing my hair out & it's been over a year since last haircut. Jocelyn trimmed my hair nicely & gave my hair a trim so it would turn under nicely. I appreciate she really was careful to trim as little as possible and she did a great job. I went home and quickly had nice soft hanging hair with a nice under turn. read more

Excellent customer service. This is usually my go to Great Clips location, and they once again delivered. I mistakenly went to a different location while running errands -- and that haircut had to be fixed. The staff here at Lake Crest was (and always is) professional and attentive -- and they genuinely care about their customers. Thank you for consistently providing great service -- and special thanks to Brooke for fixing my hair. read more

I brought my sister, who has Alzheimers, into the shop this morning for a trim. Rachel was her stylist and was so sweet to my sister. She went above and beyond by drying and styling my sister's hair and trimmed her eyebrows. My sister looked so nice and she was so relaxed with Rachel. What a great experience for my sister and me! Rachel is a gem! read more

I had a great time yesterday getting a haircut. Kim was great. The other two, what I saw, not that great. I walked in the door and Kim was cleaning her area and immediately told me she would be with me right away. Se came over and checked me in. Helped me to the chair and of course asked me how I wanted my hair cut. As she was cutting my hair she was extremely friendly. The other two were quiet and weren't friendly to their clients at all. Such a big difference in customer service with Kim! Great cut, quick and easy and I walked out with an enjoyable experience. read more

Why the hell did I go back? Because I thought that with a very simple trim/"clean up" (im growing my hair out) would be ok. It wasn't. Unfortunately it looked ok in mirror when I was there but later on when I was home I started feeling it and realized she had butchered it totally uneven in some places and then she did opposite of what I asked: instead of making it all one length (back was shorter and it got longer as it went to the front) she followed the cut as it was so it defeated the purpose of the cut. The previous time the guy who shaved the side of my head did it on an angle on the back of my head and I had to go back to have someone else fix it read more

Great Clips - Uneven and gets longer towards front (which is the opposite of what I asked for). - Hair Salons Near Me - Sacramento, California

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they are unprofessionals visit this place waste pf time and money they dont know how to cut hairs they just fool everyone by the name the great clips read more

I always use the app to check-in to save on wait time, and it is pretty accurate so that when it sends a text to head over, we literally walk in. The staff is always friendly and efficient and they are great with kids. One of my boys is especially squirmish when anyone gets close to the neck. Every single one of the team members has been super patient, and this is a huge plus. The space is always clean and brightly lit. I haven't had any bad experiences. read more

The staff is great, and the manager is super responsive. It's always a friendly environment, making every visit a pleasant experience. This is my go-to location for weekly haircuts. read more

I am a Great Clips regular, but even though I faithfully get my haircut at Great Clips, sadly I will not be frequenting this location (Lake Crest Village) any time soon. And that's a shame since this location is the absolute closest to my home. I should have perused the YELP reviews as noted by the overwhelmingly consistent # of 1 star reviews that this location has. I went to this location a little before 9am (it opens at 9) and there were a few gals setting up inside. The door was open , but I didn't want to assume, and I opened the door, but did not walk in, and asked one of them if they were open. She said "no", so i just said I'll wait outside, just let me know when I can come in. I waited, and then it was 9:05, so I opened the door again, and asked if they were open again. She said that there were open, and didn't have the courtesy to just let me know, as opposed to just leaving us standing outside. Pretty basic customer service IMHO. I was ushered to the station, and asked the hairdresser if she would be so kind as to rinse my hair off after the haircut. Her response was, and I kid you not, "We are not suppose to do that per management, because we are in a drought". She then also added, without prompting, "Well, I am suppose to charge you for a full shampoo if you just want that done". So clearly one of her responses is made up, or she just doesn't want to do it. I then noted, that I go to the other locations for years, (Land Park, West Sacramento) and they have NEVER refused to rinse my hair. So, clearly this is not a corporate policy. And to note, as well, my tip reflects the added service that I receive for the rinse. So now, I'm a little gun shy about even getting my haircut, but still stay. She cuts my hair with a non sharp clipper, and it kinda pulls at my hair and I'm getting irritated. Then, she takes the hair blower and as she blows the hair off of the drape/apron, she lowers the blower and fires it upward so it blows my hair back into my face. Either a rookie move, or purposefull, I don't know, but something that should stop immediately. When she was done, she walked me to the counter, took my card, handed me the receipt, without saying one word at all. I was so irritated, that I for the first time, almost stiffed her with the tip ( clearly she deserved it), but still gave her a small ($2) because her customer service did not warrant more. I went to hand her the receipt, but she did not even look up or even say thank you, so I put the receipt on the table and walked out. Unbelievable experience. However, the problem is just isolated to this location. I have received excellent service at both the Land Park (Pam) and West Sacramento locations. I will continue to purchase the maximum # of prepaid haircuts on their frequent customer card. I will continue to purchase their products, I just won't be returning to this location any time soon. read more

Great service, great people, great haircuts. I've never had a bad experience here. The young lady who cut my hair this afternoon was so personable and articulate. She literally made my day and left me with a smile! Thanks read more

Very welcoming Stopped by today Alex did my hair... One of the best hairstylists! Made conversation and made me feel comfortable! read more

I have been going to this location for years and my Stylist Allison has always done an outstanding job every time. The staff is always kind and curious and a very convenient location. Advance check in on the APP insures I get in right away. If you are looking for a NEW stylist, go to this location and ask for Allison. read more

This Great Clips location is always my go-to. The stylists are amazing, I get compliments on my haircut every time. Be sure to ask for Allison! She has been cutting my hair for years and always does amazing work. She is patient, attentive, and always gives you the exact haircut you're looking for. The salon is clean, comfortable, and well-stocked with a wide variety of styling products. Plus online check-in allows you to beat the rush so you aren't stuck waiting. They offer various haircare services and Allison can do it all! If you need a fresh look and a salon you can call yours, give this spot a try! read more

I always come here for a quick trim. So far I have been really lucky. On my recent visit Sheena cut my hair. She did a great job. My hair is course so too many layers can really result in me looking crazzy. I just asked her to cute 3 inches off and add a few long layers. She did a great job. Sheena only works on weekends. This place is really busy. Be prepared to wait a little while. I love that they are open 7 days a week. Also they are open till 9pm. I would recommend this place if you want a pretty basic hair cut. The prices are just right...$14 for a cute. However, I would not suggest coming here if you want anything fancy. You get what you pay for. I will be back! read more

Great Clips - Hair cut by Sheena! - Hair Salons Near Me - Sacramento, California

5 star for Allison, she definitely knows what she is doing. Did a great job on my haircut.

Alix is an amazing barber and an even better conversationalist! Definitely would recommend!

Wow!!! What happened to this place? The wait times and service are horrendous! The employees (evenings) move slow and seem not to care about the customers. I check in online and I was told when I got there that she didn't check me in therefore there is 4 people ahead of me (40 minute wait - WHAT?). No apology. What's the use of online check in, just a waste. The month before I had to wait an obscene amount of time as well. Maybe the day crew is better. Even the greeting "Hello welcome to Great Clips" was unauthentic. read more

Great Clips - Hair Salons Near Me - Sacramento, California

Came in to this location because it was close to home and my usual hair salon wasn't open yet. Mark did a fantastic job cutting my hair. Mind you, I like my hair short and simple. Mark did an excellent job. I'm definitely coming back. Getting another 'SkinFade'. read more

I have been going to this branch of Great Clips more than 5 years. Last time, I checked in online. Wait time was around 50 min. After I received a text message that said I should be there in 15 min, I went there in 18 min. I waited around 10 min. Then, hairdresser lady came and said "it has been more than an hour, your reservation dropped, I can't check you in, you have to wait". Are you serious? Why would I wait another 50 minutes? In fact, my name was on the screen, in the first place. What she said was a lie. After I insisted she turned back, grabbed a brush and started to clean the floor. What a disrespectful act! I literally stand at the door with no employee accomodating me. I still can't imagine how they can be disrespectful and unprofessional. I had to have my haircut for the next day, which I could not. I also lost my precious time with their nonsense. Never going there, not recommending them to anyone... read more

What to say? I have physical limitations so I go get my long hair washed and braided to keep it nice. I have also had my hair trimmed here before a couple times too. I always go to Jaclyn, she's amazing!!! I walk in and they know I want to see her haha! Download the app to get discounts, check in to the waitlist (there are no appts), and other little things on there. I've seen many men come in as well to get beard trims/shaping and cuts and they always come out well. Why spend more than you have to? read more

Amazing service I've been looking for a place to get my hair cut and I showed Jaclyn (sorry if I spelled your name wrong) a picture of how I wanted my hair. She immediately knew how and left my hair exactly the same as the picture. I'm so happy with how it turned out Thank you so much read more

All my experiences at the this location have been Very Positive! The facility is immaculately clean and located in the Nugget parking lot , Next to the Wing Stop on Florin road and Greehaven! Lines aren't usually too long and the have an online check in you can do, which basically saves your place in line from my understanding! My hairstylist is George and he is amazing! Always takes his time and is very accurate with his cuts and pays attention to detail! He is a very pleasant person and easy to talk to! When he was finished with my haircut , He used a lent roller on my neck to get all the stray hairs off my neck! This is Genius! I usually always have an itchy neck after a haircut! Not anymore! Thank George! I'll be back for sure! read more

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I absolutely love Brooke! Luckily she cut my hair the last two times I've been in there, and now I'm going to ask for her every time! She cuts my hair perfectly and she's super friendly and awesome! Definitely A+ service! read more

Great Clips - Beautiful long layers but bouncy and healthy now - Hair Salons Near Me - Sacramento, California

Not a customer, but I was sitting in my car waiting for my food when a Great Clips worker/manager(?) parks next to me (pulled in backwards) and then hit my car with his door when he got out. Instead of apologizing, he then gives me attitude and says I'm parked too close to the line and walk into the business. WTH? What if I was a customer waiting? (I wasn't THAT close btw). If this is their normal attitude, no wonder this place doesn't have a great rating. read more

Supercuts like but cheaper one of the better haircuts Ive gotten for $14. They register you by phone number so they can take notes on how you want your hair to be done. They didnt mess up my requests and they were done within 15-20 minutes. Located in the nugget plaza, this will probably be my go to place for haircuts in sacramento. read more

Clean and nice facility. The lady was very personable and thorough. Did a great job doing a skin fade which most places can't do.

Great experience with Jacquelyn. Good communication and friendly! Left a happy customer!

I walked in wanting a A line hair cut trimmed up. I've had A line for years and it's been cut by multiple stylists who knew what they were doing. George started off with a rude vibe and continued to be snarky. He doesn't know how to cut an A line. It was the ugliest cut I had ever had. The back was an obvious U shape rather than the trim neck line transitioning to the tapered longer front hair pieces. He said it had to be that way because I wanted the front longer. I KNEW it could be better because I've had it that way before. He tried to trim it up and it continued to look like a U shape. I got so scared because he was arguing with me saying there was nothing more he could do and I didn't want him to butcher my hair further. I stopped the cut and left. At least he didn't charge me anything. Then I went down a the road mile to Lilly's Hair Design and the nice lady there quickly fixed my hair, completely understanding what I was asking for with shaping and contouring and blending the A line cut. I will never come back here again. George is a terrible hair stylist. read more

Came in after checking in online. Took them a full 13 minutes to acknowledge, let alone check in with me, to see if I checked in online. This young, inexperienced Asian guy was my barber. His inexperience showed very clearly. My hair is very choppy and he was very unsure of how to handle thick, curly hair. And then, to add insult to injury, they had the nerve to ask to see my review before they let me get the two dollar discount for checking in. I explained that the actual yelp offer on their yelp page said I just had to check in - not show them that I left a positive review in order to get a measly two dollars off of my haircut. The inexperienced barber explained they are under new management and that is what his manager wanted - to only offer the two dollar discount to customers who left positive reviews. That is the definition of a bribe, and I will be alerting the Better Business Bureau of their illicit practice. read more

This brand new Great Clips location sent us some coupons for discount haircuts. My stepson, who until this visit looked like Teen Wolf, desperately needed one. This spot is clean and sharp with a different look than the other GC's (a little more colorful, more hardwood) and is nestled right next to Wing Stop and Starbucks. Unfortunately, the stress was definitely readable on the faces of the staff, and they weren't too interested in conversation. The lady who cut my son's hair cut his ear with the clippers... twice. And had the disposition of Daria (am I dating myself here?). Hopefully they alter the attitude of their staff and keep the place clean. read more

Understaffed, at least based on the Friday day I was there, indifferent employees- who have constant side conversations about instagram and what family posts on Facebook, and a worthless online checkin: I had checked in online and while I was waiting in the lobby, someone who hadn't checked in, was taken before me. Done with Great Clips; spend your money on a barber or salon. It's worth the extra money. read more

Took my 7 year old son here for a haircut and I couldn't have been more disappointed!!! The guy who cut his hair was not kid friendly AT ALL!! His sense of humor with my son was uncalled for, and my son cried several times! If that wasn't enough...the next day I noticed that my sons hair was uneven!! I will never allow that staff member to cut my son's hair again! Editing this because I did take my son back there and had a woman cut his hair. She an absolutely amazing job, and my son didn't shed one tear! So I know now it's not the place, it's the staff member that cut his hair previously! Will go back to the same woman again. read more

What a great and friendly team. I appreciate the patience the stylist had with my tween who went in for a short hair cut. Will definitely be returning! read more

Needed to get haircuts for the boys and I ASAP and the stylist at my regular place was on vacation so we came here. How bad could it be? As we walked in my 10 year-old quickly reminded me that this was the place that cut his ear when we came about 4 years ago. My first instinct was to run, but then I thought how bad could it be. Plus we always go to the Great clips in Vegas and they always do a great job. Well not this one. All the stylist seem to be into speed vs. quality, even when there's no one waiting. I guess they'd rather just sit around. Both my sons come in with the back of their hair cut squared, one leaves rounded and the other is uneven and both have bowl cuts now. I was going to have them fix it but there wasn't enough hair left. I don't even know what they did with my hair, but it's uneven and have random strands. how does that even happen with a buzzer? never again. read more

I came in because it was close and I had a coupon. I checked in and asked about the coupon and they said they couldn't tell me if it would work until after my haircut when they ring it up. But they did say it would probably be fine. Then after the cut they said oh that coupon won't work. This is a crappy way to do business. I'm on a very tight budget and if they had told me it wasn't going to work I would have not gotten the haircut. Now I was stuck paying twice what I had planned on. They should have been upfront!! I have used coupons at this location before with no problems. read more

This place is ok. I love the concept of Great Clips- they allow you to pay with a debit/credit card and the stylists type notes in their computer if you prefer your haircuts to be a certain way. I love that concept. Also, they are open late, I believe until 8:30p- so it's very convenient and that's why I will continue coming here. Each Great Clips store will be a hit or miss, depending on who they have employed. I wasn't too satisfied with this place. Last time, I had to go back a couple hours later b/c the stylist messed up my fade. I will explore other barbers in the area. read more

Had the Asian dude cut my hair. BIG MISTAKE! My hair looks super choppy now and uneven. I told him to thin out the top and he just didn't know what that meant. Not happy at all with the results. Never coming here again. I heard Anthony's barbershop in midtown is top notch. read more

Great fast service and haircut for my son was wonderful. Thanks great clips!! I recommend coming for family and friends!

This establishment has been consistent and top notch everytime I come in. Very handy for an active duty servicemen. Will be returning.