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    Great People Auto

    4.8 (241 reviews)
    Closed 8:00 am - 3:30 pm
    Updated 1 week ago

    Services - Great People Auto

    Routine automotive maintenance

    Great People Auto Photos

    Nearby Special Offers

    Sponsored

    3.5
    (83 reviews)
    Used Car Dealers
    5.0
    (3 reviews)
    Towing
    Responds in about 30 mins
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    Recommended Reviews - Great People Auto

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    Reviews With Photos

    Signage in front of
    Craig T.

    Thanks for the recommendation my fellow Yelp Peeps. On Monday I took my father in law car for a safety check . I normally I go to a place on Dillingham Blvd . Although with all the construction of the rail I decided to head down on Queen St. I seen a few reviews on Yelp regarding Great People Auto . When I got there 4 cars already was ahead of me . To my surprise it goes by quickly . The service there is friendly quick and efficient. I believe they only do safety check because they have a system and it really works . There's a gentleman cones to your car and collects your registration and car insurance than he ask you tomorrow pull your car into the garage. Then the other guy tells you to turn on all your signals and the run down . Before you know it it's all complete than your backing your car out and on your way . Support local and local businesses

    Look for this sign
    Nadine C.

    Safety check in Honolulu, Hawaii... One of the ladies at church noticed that my Safety Check was expired. She advised me to go to the shop on Queen Street - no appointment needed. Well... there are several car shops on Queen Street. I was hoping that she meant Great People Auto because that's the one that popped up on my Yelp app when I searched for "Safety check". My friends (Angel, Irene, Jarod, Cecily, and Maggie) all wrote 5-star reviews for Great People Auto. It was a no-brainer to drive here. The signage is clear and visible. A nice man motioned for me to pull my car up into the shade. I stayed in my vehicle and handed over my car registration, last Safety check, and car insurance documents. He asked me to turn on my left signal, right signal, head lights, brake lights, windshield wipers, etc. It was so easy and just $26. Wow! What a deal! Another guy filled out some forms and placed the new sticker on my vehicle. After I received my documents back, I drove off... What a wonderful experience! Thank you for your efficiency!

    Line up to the right of entrance
    Ni N.

    First timer here and I'm still shocked at how quick and efficient these guys were! There were 2 cars ahead of me when I arrived and still managed to get in and out in less than 15mins! Bravo gentleman

    Bring cash if you want to save $3. I didn't mind it.

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    4 years ago

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    5 years ago

    These guys are the best. They're so friendly and quick, and the shop is spotless. We always get our safety inspections here.

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    9 years ago

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    6 years ago

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    5 years ago

    Had my car safety check done in less than 10 mins. These guys were super nice and got the job done fast. Didn't need an appointment either!

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    7 years ago

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    4 years ago

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    5 years ago

    Great job. Fast and friendly. Will definitely come back. A good price for the safety check.

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    10 years ago

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    7 years ago

    Super fast, nice easy and convenient! Nice guys!located in kakaako with no waits and fast service. Highly recommend!

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    8 years ago

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    5 years ago

    Quick safety check, actually... literally... great people, the way it used to be. Will return, no question.

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    8 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    6 years ago

    Great place for safety check. Fast and efficient service. Never have to wait the past three times I've been here

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    8 years ago

    These guys are amazing. Super friendly and helpful. Great place for safety checks also. Wait time is really quick. Love this place!!

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    8 years ago

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    8 years ago

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    10 years ago

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    10 years ago

    I went for my safety check after work and they were super fast and friendly! finished within 10 minutes I felt! Would recommend going here!

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    14 years ago

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    14 years ago

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    10 years ago

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    9 years ago

    Stopped by without and appointment and was in and out for my safety inspection, great service!!

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    7 years ago

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    8 years ago

    This shop is clean and efficient with literally great people working there...most definitely will be back. Thank You Rick!

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    8 years ago

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    9 years ago

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    Page 6 of 7

    Great People Auto Reviews in Other Languages

    Ask the Community - Great People Auto

    Will they pass illegal tint?

    No... they should not

    Do they take card?

    Yes

    Do I need an appointment?

    No, just drive there and they’ll do the safety check ($26). Fast and easy, and you don’t even have to get out of your car.

    View All 4 Questions

    Review Highlights - Great People Auto

    Will for sure be referring them and coming back every year.

    Mentioned in 19 reviews

    Read more highlights

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    Neue Auto

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    4.6
    (262 reviews)

    I'd like to start off by mentioning the great things I experienced. The team working on my truck…read morewas extremely knowledgeable and patient throughout the process. My partner received pictures and updates along the way, and I truly appreciated the communication, especially since they had my truck overnight. One challenge was how narrow the entrance is when pulling in, but thankfully that wasn't too much of an issue during drop-off. My experience ended up being 4 stars because I paid $704 for diagnostics and a transmission fluid service, only to be told that the transmission issues would likely continue over time. The recommendation given was that replacing the vehicle might be a better option if we didn't want to continue investing money into the truck. Afterward, I reached back out to ask for a quote on either rebuilding or replacing the transmission so I could better understand my options. Unfortunately, I've waited quite a while without receiving a response. At this point, even after spending the money on the diagnostics and service, the truck is still undrivable and sitting in a parking lot while I continue paying for a rental car. I completely understand that transmission work can be complicated, and I am grateful they were able to inspect my truck since I don't know much about transmissions myself. When I first brought the truck in, I also mentioned an issue with my taillight. I was initially told it would be added to the diagnostics at the end, but it was never looked at. I was later informed that I would need to pay an additional $185 just to diagnose the taillight issue. At that point, I decided to simply pick up the truck. The communication was excellent from start to finish while the vehicle was actively being worked on, but as a returning customer, I do feel disappointed that I haven't received any follow-up regarding the transmission quote. I'm hoping someone from the team can reach back out soon so I can better understand what my next steps and costs may be.

    I went on Yelp and submitted a new project for my vehicle's repair. Neue was one of a few shops…read morethat replied and had availability. They were upfront about their diagnostic fee of $185 plus tax. I needed a new alternator, belt, and battery for my 2006 RAV4. I asked for a rough estimate so I could compare it to a few other shops, and they told me $400-$600 for parts and labor. After reading other positive reviews, I decided to have my car towed from Kaneohe to this shop. The drop-off went smoothly, and I received a call shortly after with two quotes. The first quote was $2,075 to replace the alternator, belt, and battery, and the second was $3,200 to also fix an oil leak in the engine. This is an older vehicle, and the quote was 4-5 times higher than what was originally estimated. I decided to pay the $185 diagnostic fee and take my car to a different shop. After calling around to a few smaller shops, they told me this specific car requires more labor because the radiator has to be removed. However, they said it should cost between $1,000-$1,300 at most. I ended up going to a local shop, and they completed the repairs for $1,150. They also checked for an oil leak and found nothing. This shop not only bait-and-switched me on pricing but also tried to get me to pay an extra $1,200 for a repair I didn't need. I would give 0 stars if I could and will be telling family and friends to avoid this shop, as they are not honest. UPDATE: 04/16/26 I uploaded a picture of the Yelp message coming directly from your company, so you can't call me a liar. 'If you can't produce this, what you're saying isn't just false, it's libel.' That is a direct quote from you. I also wasn't looking for the cheapest repair, I was looking for a fair quote. After visiting your shop I called three different shops and you quoted roughly twice the amount that they did. So I went with a shop that priced right in the middle and had good reviews. It's also interesting that you didn't mention your $1,200 quote for an oil leak that didn't exist. Your pricing is your pricing I just wish you were upfront about it or provided me with a more realistic quote. The shop I went to used all brand-new parts but sold them at cost rather than upcharging their customers. That business has been around for over 30 years, so it's surprising that you would resort to insulting their credibility rather than owning up to your mistake and making things right. Thank you for further proving my point about why people should avoid your shop. Maybe this isn't the experience for everyone, but as a first impression, it guaranteed that I won't be returning. Best of luck with your business.

    Autofix Hawaii Mobile Auto Repair

    Autofix Hawaii Mobile Auto Repair

    4.7
    (54 reviews)

    Charles is the man! I had never used a mobile repair service before I reached Charles to provide a…read morefix for my headlamp. The brick & mortar shops were all giving me the run around and never could provide me with a quote to address the problem with my headlight. I figured my ballast was bad in the headlight however, it wasn't until Charles pulled the headlight did I see that rain and condensation had ruined the ballast and water literally poured out. The headlight configuration on my car didn't allow Charles to remove and replace the ballast without taking the plastic headlight cover off the car. Factory alterations are something he told me upfront he doesn't do, so we decide the best approach was to get a headlamp unit assembly replacement. Charles had quoted me a flat rate of $300 to replace the ballast which included removing part of the front bumper to access the headlamp unit in my car. Since he couldn't replace the ballast with the new one I provided, he put everything back together, charged me only $200 and told me he would come back out after I got the new headlamp and would only charge me the remainder of $100 on the original quote which I felt was more than fair since he essentially would be doing the same job again. I finally got the new headlamp assembly abut 1.5 weeks later, and texted Charles who immediately acknowledged my message and gave me a day he could come back and finish the job. He actually completed the job within 30-40 minutes and everything worked great, headlight is perfect. I can't say enough about how fair Charles is. He quotes you a flat rate for the services you need. He's a great guy, easy going and doesn't waste time, he gets right to work and gets the job done. I highly recommend him to anyone who needs mobile work at their home or place of business, I know I will be using him again. If you're tired of getting jacked up estimates from one of these shops and feel the inconvenience of having to drive to their place of business, Charles will bring his mobile services to you for a fraction of the cost!

    So I really didn't want to write this complaint but It's been over 2 months now since I've been…read moretexting you, asking you to come over and repair the damaged you caused while changing my AC compressor for my wife's 2006 Toyota Highlander! So when you damaged the engine block back in October 1, 2025 and took 3 months to try and repair it... The oil is STILL leaking from the cracked AC bracket on the engine block after you said that you repaired it! I KNOW that you're receiving my text messages and you STILL don't call or respond! I've been so patient with you but since you're not responding or answering me, I called https://cca.hawaii.gov/rico/ RICO office to File a complaint against you and your company! The RICO Agent told me that you're NOT even A CERTIFIED LICENSED MACHANIC!!! The RICO Agent also filed my call. I guess it's my fault for not checking your background! Nevertheless, anyone who's operating a business in Hawaii, as a business owner, it's your responsibility to ensure and stand by your work! My wife's Highlander can't be driven and now NEEDS another Engine replacement! I've attached the video of the damage that you caused back in October 1, 2025... So I always like to support Local Businesses like yours and TOTALLY BUMMED THAT because I didn't check to see if you were a Certified Licensed Machanic, I LOST THE USE OF OUR HIGHLANDER and will need to get another replacement engine that might cost $5,000-$6,000.!!! ADVICE TO EVERYONE: Always check that the company you use is a Certified and Licensed person or Company to do the work they advertise!

    Sumida's Auto Repair

    Sumida's Auto Repair

    4.8
    (154 reviews)

    3/9/26 My first experience with Sumida's Auto Repair. I brought my 2021 Toyota Avalon into Sumida's…read moreto schedule an appointment for a transmission fluid exchange. Pleasantly surprised, they were able to fit me in that day. Sumida's is extremely thorough and explained what exactly they had to do and why. Juan called me with an update, estimate and confirmed if I still wanted the service completed. They also found a loose vacuum hose which I knew of but assumed it was a for drainage. Super grateful for their honesty. I can't say enough about their service. Their five star reviews are well warranted. I've used many mechanics, a few were really good but none of them provided the stellar customer service and expertise Sumida's Auto Repair provided. I don't own a Mercedes Benz but going forward, they will be doing all the maintenance and servicing for my Toyota Avalon and Honda CRV. https://www.sumidasautorepair.com/about

    We were originally referred to Sumida Auto Repair by Mercedes for our first B Service about a year…read moreago, and we've been coming back ever since. The service was incredibly fast, efficient, professional, and much more affordable than we expected. We recently returned for our A Service, and once again had the same great experience. Everyone was friendly, honest, and easy to work with, and the entire process was seamless. It's not always easy finding an auto shop you can trust, but Sumida Auto Repair has definitely earned our trust. We highly recommend them and have customers for life. Thank you for taking such great care of our car!

    Great People Auto - autorepair - Updated August 2026

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