I had a reply on a Google review to the effect of "Please reach out so we can correct this." In case you though their reply here was anything other than performative, please enjoy screenshots of the email conversation I've had where: 1. their website hasn't allowed me to file a warranty report despite a week's worth of efforts and 2. after repeatedly telling them that codes are not being yielded despite me going above and beyond to try to get said codes, rather than send out one of their own techs to pull said code, they tell me to go find a hybrid battery specialist to do so. I'm guessing their own people don't qualify as such, then. Lovely experience. So happy I paid several hundred dollars for a warranty that goes un-honored. Again, steer clear of this company. read more

Chioke Hansom appeared yesterday to install a replacement battery in our 2004 Prius. He is very capable and efficient. The work was completed quickly and he was able to answer questions very well...a credit to the Green Bean organization. In addition, my original call to the Warranty Department was handled quickly and efficiently The handoff to the Scheduling Department was smooth and straightforward. All around, a thoroughly Five Star experience. Highly recommended! read more

Chioke Hansom and his assistant provided great customer service. Not only were they on time to our scheduled appointment but everything was done in a little over an hour. Green Bean Battery saved me over $8k from what the Dealer wanted. If you're in need of a new Hybrid Battery for your Vehicle and the "Stealership" won't honor your Warranty have Peace of Mind that Green Bean Battery will do the job and do it right! read more

Green Bean Battery - Hybrid Car Repair Near Me

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Green Bean Battery is AWESOME. My 2007 Prius gave me the red light of doom and sure enough it was my hybrid battery. Super easy to book, I had a new refurbished battery in less than 24 hours! (My regular shop wasn't going to be able to get me a battery for a whole week. The technician, Chioke, was so friendly and informative. Great company with great people! read more

This company drags their feet on fulfilling their warranty policy. My sister bought a battery from them two years ago. on April 8 2025 it broke and she contacted them to get it replaced. They dragged their feet for an entire MONTH before finally sending her a battery which arrived on May 9. As of today May 14 she has a battery still sitting in her living room and cannot get anyone to come install it despite multiple phone calls, emails, and texts. She is worried about having someone else install it because Green Bean might charge her if they don't get the old battery back. Overall a nightmare for her. She lives in Houston and has really suffered not having a vehicle and has had to spend tons of money on lyfts to get to work. So unprofessional and dishonest. They seem to have no problem selling you a new battery but once they take your money they don't want to replace it. Meanwhile innocent people like my sister suffer. I am leaving this bad review in the hopes that someone from this horrible company notices and does something to help my sister to help their public image. read more

Chioke came out and replaced my hybrid battery from my 2007 Prius. Efficient, effective, and incredibly thorough-- it was such a relief having him work on my car. Not only were they thousands below the dealership cost, they were timely and responsive. I absolutely recommend them. read more

Our 07 Prius had a battery die (again). I wish I'd found Green Bean sooner. Thankfully this time though, Chioke Hansom and Green Bean came to the rescue, along with their lifetime warranty! read more

Great service from Chioke Hansom! Showed up on time, answered all my questions, was friendly and professional!

I got the red exclamation of doom. I knew my main battery was low, but I waited too long to replace it and had my car break down at work. Super embarrassing. Seriously though, that red warning light does not mess around! You only have 1 or 2 days to change your battery before things get REALLY bad. I was researching how to do it myself, but didn't have time anymore to wait for it to get delivered. I found Green Bean Battery and was pretty skeptical. The price & services offered looked too good to be true, but I didn't have many other options. It was either wait a week to fix it myself and possibly get let go from my job or go with these guys. I definitely made the right choice. There's even an add-on warranty you can buy that guarantees the battery for the life of the car! Not a measly 3-5 year warranty like other sites I checked out, but for the life of the car! Nice. The woman on the phone was fantastic. Very professional and caring about my problem and they sent a tech out the next day. Service took only about half an hour and my car has been running great! The reason their prices are so low is because they refurbish and sell your old battery. They say on the site that they don't troubleshoot other issues with your car, BUT the tech guy did give a free diagnostics report (need to get my catalytic converter changed next. r.i.p. wallet). read more

What a great value and excellent service! I found Green Bean after my dealer quoted me a price on a hybrid battery replacement for my 2007 Camry. Green Bean had a remanufactured battery in stock and at less than 1/3 the price of the dealer quote. Not only that they came to my house to deliver it, install it, and take the old battery for reclamation. Jose set up my appointment and was on top of everything from the start. Communication was easy effective. The tech, Chi, also communicated in advance of arrival to confirm arrival time, explained everything he would do when he arrived, and did a quick, clean job. read more

I highly recommend Green Bean Battery if you have a hybrid car with a dying battery. They provide excellent service at a fair price and I can vouch for their lifetime warranty. I have a 2005 Toyota Prius with over 300k miles on it. I had replaced by hybrid traction battery with a Dorman from Rockauto, it died after 2-3 years after the warranty had run out. After that mediocre experience, I decided to go with a Green Bean Battery with lifetime warranty 3 years or so ago, around 2020 (before the pandemic). That battery was great and lasted until just recently it started to noticably weaken. I waited until I got a check engine light and the code for a bad battery. I expected to have to jump through a lot of hoops to get a warranty replacement but boy was I wrong. I emailed them late Sunday night with a screen shot of the engine code. The next day Green Bean Battery had me set up with an appointment on Wednesday to get my battery replaced for free under warranty. The Green Bean installer, Walter, came to my house promptly on Wednesday and swapped out the battery and that battery is as good as the original Green Bean battery. I wish every company can be honest and upfront with their warranty as Green Bean Battery while providing a great product at a fair price. read more