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    Green Brook

    2.7 (90 reviews)
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    Updated 1 month ago

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    I'm here to give an HONEST review. I've had a Chevy EV for about 3/4 Months and I'm counting down the seconds to get rid of it in 3 more years.. I've despised the car after 3 days of leasing it. Anyone thinking to buy this car truly needs to educate themselves on EV's not just go based off of what the dealer educates you with. Apparently, each model of this vehicle comes with different mileage range. i have a standard blazer that only gives me a 280 mile range on 100% battery. unrealistic for a parent like me. i transitioned to this from a Traverse that gave me 420 mileage range on a full tank. In other words, the blazer EV with 280 mile range is like having a half a tank... in terms of charging. Your best bet is to have a charger installed in your home. WARNING: OUTLET INSTALLATION RANGES BETWEEN $1K-$2K.... if you use a traditional outlet you will get about 4 miles for ever 2 hours you charge. public chargers do not work 98% of the time, especially the free ones. The ones you pay for, also don't work half the time and the ones that do get taken up so fast. I had 8 percent one day which is about 12 miles and i spent an hour trying to find a charger and could not find one., this actually happened a few times if im being ENTIRELY HONEST. The first time i charged my car to 80% which is what is recommended- i spent $60... again, $60 for 80% battery which is 226 Miles. Think of it as $60 for half a tank. The car has a nice ride - its about the only thing i like from it. Super smooth- no gear shift so you can go from 0-100 real quick, no pun intended. The car has an auto brake feature which will give you whiplash any time it activates. i tried turning it off because the emergency brake has turned on on me in the middle of the highway and me driving without other cars in front of it. Its happened to me parking, at a green light, coming off an exit- you name it. again, I've tried turning this feature off and it still activates on its own. in my opinion- dangerous- especially in the middle of a highway or coming off an exit as anyone can easily rear end you. the car has the bird view to park which is pretty great. this is an electric car- like a cell pone- they glitch all the time. some days the screen works, some days it does not. some days it works and then in the middle of me driving the screen goes all blue etc. The car is definitely spacious, although i lost a 3rd row seat from my Traverse- the trunk space makes up for it. the google or Alexa feature it has- instead of car play- never works.. N E V E R - i call for google or Alexa and they're response is always "i seem to be having a problem right now" or the screen says "feature unavailable please try again later". please keep in mind that this is how you pull up your GPS or music while you're driving- so if you have an emergency mid ride- you're better off pulling over. also, back to the battery quickly. I was told any GM dealer will charge for free- this is absolutely inaccurate. I've visited a number of dealers and they all state this was a lie. they can charge in the even of an emergency but you have to pay. They'll also tell you GM offers incentives to install the charger in your home, well, guess what, this doesn't apply to the Blazer EV.. all they can do is recommend you electricians. i tried returning this vehicle after having it for one week- 10 days- and was told i had the car for a month so i couldn't be helped. it felt like a month because i got it on the 28th of the month and came back on the 7th. I want to be fair and state the dealer did offer me alternatives for my vehicle and my situation a smaller Buick for $800 a month and more money down payment.--- clearly i had to keep this EV which i despise with every ounce of my body. This dealer definitely lost what could have been a loyal customer.. again, this car, for me, a no go... HOPE MY TERRIBLE EXPERIENCE CAN HELP SOMEONE ELSE!

    John P.

    Update 11/27/19: Now that my lease was coming to an end, I went back to Green Brook and had another great experience. This time I worked with Brian Clemens who I would recommend VERY highly. In addition to Brian, all of the staff at the dealership was a pleasure to work with (Charles, Jonathan, and John). Brian found the perfect new truck for me and was able to provide a great price. He also helped my wife get into a brand new GMC Terrain and lower her payments.

    Parts only estimate from Green Brook. Excessive!
    Kevin G.

    The service people are nice and pleasant to deal with which earned this place an extra star. I realize the service department of auto dealers is traditionally there to make the owner great amounts of money for the same service one can get other places. But I took my vehicle into Green Brook to have the exhaust fixed, not completely replaced. The car was noisy and emitting fumes, which is what I asked to have repaired. When the service rep showed me the parts list totaling over $1,700, with a total estimate of over $2,200 for parts and labor both he and I agreed it would not be worth paying that much for the work. After all my vehicle has 115K miles and is only worth $4,500 trade in value at most. I took my vehicle home after paying almost $150 for them to "diagnose" the issue. Later I dropped it off at Midas, which is much closer to my home, expecting to pay around $1000 or so for all the work specified by Green Brook. I told Midas exactly the same thing as I told Green Brook. But I was pleasantly surprised to only pay $140 for the REAL FIX which was to replace the gasket for the exhaust manifold. That's all! This kind of predatory overkill to line the pockets of the fat cat owners is at least unethical but very common. Green Brook is lucky to get 2 stars. Support your local mechanic and shop.

    sunken on the third row, if they say this is normal, then it means Buick is so CHEAP

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    Page 1 of 3

    Ask the Community - Green Brook

    Review Highlights - Green Brook

    I've never had the pleasure of dealing with somebody in any dealership that is as helpful, thorough and accommodating as Ricky.

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    Liccardi Chrysler Dodge RAM

    Liccardi Chrysler Dodge RAM

    (96 reviews)

    Amazing service!!! A+++++…read more From the initial interest in my 2018 Ram 3500 Longhorn Mega Cab Limited, in less then two days I was on my way. Most certainly could've been same day process, the extra day was due to me. My sales rep, Wilson, made sure that any questions or concerns were addressed. He went the extra mile to make this process feel effortless. If you're looking to secure a ride, pop the address in your gps and pull up. Top of the line.

    Worst Car Buying Experience I've Ever Had - Beware of This Dealership…read more I drove an hour from Pennsylvania to Liccardi Chrysler Dodge because they had the exact car I wanted -- a 2020 Mercedes-Benz GLE 350. Worst decision ever. Do not buy a car from this dealership. You'll regret it. This was my third Mercedes SUV and the fifth Mercedes in my family, so I'm very familiar with the brand. While looking at the car, I noticed the tow hook cover was missing. I mentioned it to my salesperson, Hakeem, who said he'd order one right away. I also noticed the driver's seatbelt wouldn't retract properly, but I assumed they would fix it since it's a basic safety issue. After purchasing the car, I took it for inspection -- and it failed due to a broken strut. I immediately called Liccardi and was told to bring it back in. That's when I also realized the air conditioner didn't work. Since I bought the car in February, I hadn't tried using it until recently. They advertised the car as having A/C, so I naturally assumed it did. After driving yet another hour to the dealership, I was told that yes, the strut and A/C needed work -- but since I didn't buy a warranty, I would have to pay for both repairs out of pocket. I had only owned the car for two weeks at this point. After expressing my frustration, Tony, the Used Car Manager, agreed to fix both at no charge -- which I appreciated, even if I was still upset about the hassle. I spent five hours at the dealership the following Saturday. They replaced the leaking strut and "recharged" the air conditioner. They also said they'd ordered parts to fix the seatbelt (a safety issue that still hasn't been addressed to this day). A few weeks later, it warmed up -- and the A/C stopped working again. Turns out, recharging it was just a temporary bandage instead of fixing the real problem. I called several times, and when Tony finally called me back, he said that if I wanted the air conditioning repaired, I would have to pay for it myself. When I pointed out that the car was advertised as having A/C, he dismissed me, said "I can't do anything for you," and hung up on me. I was stunned. I immediately filed a complaint with the Better Business Bureau, who told me that Liccardi is already in their system -- which unfortunately didn't surprise me. This is the 18th vehicle I've purchased in my lifetime, and by far the worst experience I've ever had. Not only have I been ignored by my salesperson (Hakeem never followed up once since the sale), but I've also been left with unresolved issues on a supposedly premium vehicle that doesn't match how it was advertised. To make things worse, I traded in my 2017 Mercedes GLE 350, which needed some repairs. They lowballed me on the trade because of this -- and then turned around and sold that same car the very next day without fixing a single issue. If someone reading this bought that car, I genuinely hope the dealership was honest with you about its condition. Save yourself the stress and avoid this dealership at all costs.

    CarMax Green Brook

    CarMax Green Brook

    (10 reviews)

    I was a bit skeptical but I have to say my experience was awesome, I made an appointment online…read morewhich I would recommend as it was fairly busy. I submitted the required paperwork online and although they still ask for it during your appointment it was still a painless experience. They honored the quote they gave me online and I left with a check in under 2 hours.

    I'm giving CarMax one star due to the loan payoff and settlement timeline, which was not clearly…read moreemphasized upfront. To be fair, I was given a check immediately at the time of sale. The issue is the loan payoff process, which can take up to 15 business days on CarMax's side before funds are even sent. That does not include additional mail time or processing time by your bank or credit union. There is also no ACH or wire option to speed this up. In practice, this means the loan may not be cleared for three to four weeks. If you're selling a car specifically to clear a loan so you can qualify for another one, this delay can directly impact financing. You may also need to make additional loan payments out of pocket while waiting for reimbursement. While the extended timeline is mentioned in the fine print, it was described in person as taking "a few days," and the full impact of the payoff timing was not clearly called out. That difference matters when real financial decisions depend on it. The staff were polite and professional, but the lack of clear emphasis around the payoff process creates unnecessary risk for customers. My advice: read the fine print carefully and plan for a much longer timeline than what is suggested verbally.

    Crystal Auto Mall

    Crystal Auto Mall

    (4 reviews)

    Now is Empire Auto Mall Mazda dealer. We went to the dealer…read moreon my wife's bday to buy a new car. We arranged pricing on the interned with great help from Larry S. I was very impressed talking and dealing with Sales Advisor James McLane. The initial process was flawless and James restored my belief that dealing for a new car does not have to be worse than going to the dentist for a root canal. No hassle, no pushing for fake add ons, just straight forward price I received previously in the email. Unfortunately, we will have to wait a bit for the new car since the one we choose was not in stock. Delivery should be in about a week. Eagerly waiting for good news from James. So far our experience with this dealer was outstanding. Will follow with detailed review once we actually get the car.

    Several days ago I purchased my first Toyota. At 62 years of age, I've had many cars, mostly…read moreluxury, driven countless 100s of 1000s of miles and need reliability, luxury AND a pretty car! I'd been lookng for some time... The stars aligned after finding an AMAZING selection of both new and used cars at Crystal Auto Mall in Green Brook & I purchased my beautiful car. Absolutely everyone I encountered was wonderful! My salesman Jose Cabana was knowledgeable and incredibly patient with me, especially when it came to showing/explaining to me all of the MANY features in my new car. I really appreciated him helping me sync my phone AND showing me how to stream my music through my phone. Ben Casablanca, the gentleman in finance, was also really terrific, especially when it came to thoroughly explaining the warranty options available, over what came with my loaded Toyota Certified 2017 RAV 4. I ended up purchasing an extended warranty plan 6 years past what already came with the car as I don't want to worry about potential repairs down the line. Before leaving the showroom (when Jose took me out to my gorgeous freshly washed & gassed up car) Rob Ramirez, the General Car Sales Manager came over to introduce himself asking me if everything was satisfactory and encouraged me to call if I had questions.  Kevin Cadena, Manager of Used Cars came and introduced himself while I was signing paperwork, inviting me to call him if I had questions or needed help. I'd already had an informative & helpful phone convo with Ezzat Megaly, Toyota Sales Manager, who set the tone for a successful purchase before my visit. Honestly, as a woman purchasing a car, I REALLY appreciated the manner in which I was treated. I'm a businesswoman for my entire life and I remember going into other dealerships to buy a new car with MY hard earned money, and the men wanted to deal with my husband! Ugh. At Crystal Auto Mall, you would have thought I was very important. I'd especially strongly encourage women go to this dealership, because they clearly recognize that women are consumers with money to spend! Thank you to everyone! Julie Henry

    Exem United

    Exem United

    (6 reviews)

    Best people out here this far imo. I have not purchased my vehicle just yet due to being on the…read moreroad as a trucker but I most certainly put a small (the smallest) deposit down on my soon to be Chevy Silverado, and these guys have not played me once. They have held my refundable deposit and kept in touch with me to stay in touch which makes me even more positioned to buy this vehicle from Exem. I am a skeptic of buy here pay here places but this one has seemed to be a positive and pleasant place to work with. I have not felt forced to buy quickly nor have they tore into me about the remaining deposit (just inquired) and thats professionalism at its finest to me. I buy my cars straight out cash from owners and don't mind fixing them up if need be, but exem has me locked in especially as they do have nice vehicles again imo. Check em out. This is not a paid advertisement lol, it's just someone happy putting in their two cents.

    Went in looking for a car for my mom, the owner overheard and told the sales rep he does the same…read morefor his mom and to make sure to "take care of me". I ended up with a 2012 Honda fit that was completely rotten underneath with rust throughout the entire undercarriage. Please stay away from this place and go anywhere else. They were hounding me for a 5 star review for days, hoping I wouldn't notice the damage before I left a review. If you're looking for a safe vehicle, this is not the place to go.

    Green Brook - car_dealers - Updated June 2026

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