I had an excellent experience with HomeShield. Both the inspection and service were done…read moreprofessionally and thoroughly. Thank you to Eric (inspection) and Vladimir (service).

Initially, this was supposed to be an "In between" our quarterly visits, because we found some ants…read morein our Master bathroom and front door, but we just moved up our quarterly service. This is one of the top reasons why I like Homeshield, the reassurance that if I find ants, they will do an "in between" service call! When William arrived, he explained that it could be the weather and/or neighbors having something to attract the ants (food, etc) Thank you William!! Very efficient and friendly! He offered to do a Follow up phone call in a week. Praying that Ants stay out!

I've used Raphael at Premier for years. Quality person and quality service. I subscribe to the…read morequarterly maintenance and Raphael is always on time and is flexible if rescheduling is needed. I highly recommend his service.

Was great to have Rafael help service my home inside and out. Very punctual with arrival time…read moreestimates and updates so I am not stuck waiting around. Also knowledgeable of the various pests common in households and would walk me through the details on how the treatment works. Service was thorough and not rushed in any way. Highly recommended.

We have a big grassy yard and a colony of stray cats... unfortunately we brought fleas into our…read morehouse because of this. Preferred pest control sent Gio to treat the outside of our property as well as the inside of our home and we haven't had a problem since. We stay up to date with our treatment program, and since starting it, we have yet to see another flea, ant, or even a spider. I cannot recommend this company enough.

We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

I had the Termite guy come out and replace my facia boards on the siding of the house . Manny was…read morevery professional and communicated what he has to do to complete the job . I thought Manny's customer service was Outstanding , and I would highly reccomemed and would use them again if needed ! Rick Yorba Linda

Had the Termite Guys tent our home about 5 years ago and now have regularly scheduled pest…read moremanagement. Fernando is great to work with, he is able to get into all the nooks and crannies of our high roof line and has been able to catch and fix a few issues before they got out of hand. He also is patient and answers all my questions. Fernando has so much experience in the field and loves to share his knowledge.

Called Rodent Free because I had a rat in my garage. I knew where it was and I could see it. They…read moretold me over the phone how to trap it and it worked. These guys are the best!

This company is not professional does not respond in a timely fashion and paid for a job that has…read morenot been done for 2 months I keep texting Andrew and he doesn't answer!!

Lovely door to door consultants Alex Winsor and Nick were very polite, informative about services…read moreoffered, and flexible with deals for first time service. We did not require pest control at this time, but will definitely be reaching out to them and Cura in the future.

After posting my review the company reached out to me almost immediately. They sent someone out to…read moreinspect and of course noted the rodent activity. He identified additional possible entry points that he attributed to wood rot and wood swelling due to the rain. Two gentleman came out and did quite a bit of additional sealing for free a couple days later. They did a great job and even set two traps in the attic. I appreciate the responsiveness of the company. They did make the effort to make it right. I wasn't expecting them to do what was done and had asked the workers if they were sure they were supposed to be doing it at no charge.

Vincent took care of all wasp nests. Thanks for the fantastic job. My family appreciate the great…read moreservice done.

Great Service...Joshua L is very nice, friendly and professional. He notifies me before he arrives…read moreand checks in when he starts and finishes. He explained the treatment he performed and also addressed my concerns. Super happy with him!

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

After giving Smart Pest Control multiple chances to make things right, they only delivered more…read moredisappointment. I received a text reminder confirming their technician's visit, yet I wasted an entire day waiting--only for them to be a no-show with no message or explanation. At this point, I canceled my service and switched to another pest control provider. Smart Pest Control shows no respect for their customers' time and provides poor service once you've signed up. STAY AWAY when their sales reps come knocking. I gave them plenty of opportunities, only to be left frustrated and angry.

Swarm and Mario have taken care of our bug issues at our home for the past 7 years or so. As…read moresomeone who is highly bug phobic Mario has always been understanding, courteous and reassuring. I really appreciate his calm kindness and not getting impatient with me as I basically freak out about whatever bugs we are dealing with. And the treatment he uses has been effective over the years - he eradicated a winged ant infestation for us where they were coming out of the electrical sockets, vents, etc. They never came back after multiple rounds with Mario. He is also very knowledgeable and has given us great advice for keeping other bugs at bay. Although this review is long overdue I just wanted to post a note of gratitude for Mario and his team.

A bee infestation in my chimney: Mario was courteous, knowledgeable, and solved the problem at a…read morefair price. Recommended !

Ray was amazing. Came out within 1 hour of calling to help with wasps around my home.read more

Ray was amazing! Absolutely the best service ever. Will recommend him to everyone! The response was…read moreso easy & fast & great! We had him remove some mud wasps nest removed & he sprayed around the house. He educated us on it too before everything so that was nice to find out what led to the wasps & spiders in the first place. The communication was so fast & great! So, so happy! Great service. Above & beyond.