Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

We hired DPI Solar 2 years ago to design and install a large system on our winery roof. They took…read morecare of permits and assisted us with getting setup with PGE. The system has worked great ever since. This past week we had a fuse blow and the system went down. DPI came out the same day that I notified them and were up and running again. I highly recommend them.

Not great customer service, especially 4 years post project. I have not been able to monitor my…read moresolar production for about a year and a half now. For some strange reason whenever I call, or leave a message no body ever responds. Are they still in business??

I appreciate the values this company brought to their work…read more I had gotten another bid from a company that didn't even come out to my property. A and R sent their sales person to our house and he got right to work. He went into our crawl space under the roof to make sure our roof was properly supported for the panels. That was a relief as the other place wanted to send a structural engineer to do that very simple job and charge us for it. Ridiculous. Our project was two years, so the crew may be slightly different, but they were great. When there was an issue, like that we didn't have electrical grounding, they just put in grounding bars. Amazing! They offer production guarantees which is rare for a solar company, like those ones that come door to door. lol A and R was professional, easy to work with and easy to communicate with. Good job team!

Zero stars. Good luck getting an after-sale response or help or service from this place. I would…read morerecommend any other company for your solar needs, just not this one. Three emails & five phone calls - no response. Invest your money somewhere else. So sad.

This company had great rating. 4 star better business bureau we had them out. Meet twice. Set up…read moreinstallation for January. Gave them a $25,000 deposit. Two days later received a message out of business. Not happy. It's Christmas time. Now what do you do.

We had an incredibly dumb and easy thing with our roof, and Zach and Josh were super responsive,…read morefriendly and well priced. Handled it the next morning no issues. 5.5 stars out of 5 stars. :)

I was extremely impressed with everyone I collaborated with at Elemental Energy. I felt they had…read moreour best interests in mind; always taking the time to answer questions and deliver quality customer service - from sales all the way through to the installers. I was quite frankly shocked at how simple the process was and quick the turnaround from signing up to install. Quite frankly I thought the process would take a year and it took less than six months from the day we started talking. I know Elemental had a lot to do with that. I appreciate their professionalism, educational approach and quality customer service.

The project went well, except for panel placement. We had indicated where we wanted the 19 panels…read moreplaced to achieve the best solar exposure. However, when the project was completed, the 19th panel was placed near the back of the house, which is shaded by tall fir trees. We could have gotten better results, albeit the difference is not particularly great. If they had installed the panels as we had indicated, I would give them 5 stars. As it is, during the summer months, we are producing enough electricity to send it back into the grid for a small credit on our PGE bill.

Excellent customer service and product!…read more They added inverter and battery to cover the remaining components during power outages. They handled issues calm and efficiently. Top notch!

Their prices were reasonable for the products we were given. They walked us through every step of…read moreour solar install. They answered all of our questions, and addressed all of our concerns. Their email communication was as is to be expected from a company, and the owner even came out to do the final walk through.

Sunpath Services has been the most honest and trustworthy solar company I've worked with…read more I needed help reconnecting my gateway router to my network, and Aaron initially gave me free advice over the phone. He suggested using an older non-mesh router to provide a constant signal to the gateway. When I had trouble setting it up myself, I decided to call Aaron and Sunpath Services because I wanted to support a company that was so generous with their time and expertise. Aaron came out, quickly reconnected my gateway router to my Wi-Fi network, and made sure everything was working properly. He also provided helpful information on system upgrade options and ways to save money through government incentive programs if I decide to expand my system in the future. I plan to use Sunpath Services for any future solar panel needs and would highly recommend them to anyone looking for honest, knowledgeable, and customer-focused service.

My husband and I really enjoyed working with this company. They had excellent service, were timely,…read moreand had great hands-on industry knowledge. They were able to complete the removal and install each in one day, in-between our new roof being installed. Would recommend.

Set up and follow up Fast. Clean up great. Installer's very polite Worked with our scheduleread more

My wife and I have had the privilege to join the Ion Solar team this summer! Our experience thus…read morefar has been AWESOME due to the incredible hospitality and professionalism from Edward Gooding out of Va Beach! He came to show up and show out! He just tuned on our system and we are waiting to see how much of a difference it makes! We are beyond excited and appreciative for Edward making this a comfortable experience so far! We recommend Ion Solar to anyone who is interested!

I am very pleased with Pinnacle Solar NW. They did a great job on my solar and battery, and worked…read morehard to get the job done before the year end. Would highly recommend them.

We initially chose this installer because they appeared professional and knowledgeable, even…read moreengaging us in discussions about optimizing our solar panel layout. Based on their assurances, we confirmed the project nearly 2.5 months before the federal tax credit deadline, expecting timely completion. To proceed with them, we canceled an application with another installer who promised a faster timeline and stopped pursuing two others offering aggressive pricing. Unfortunately, that trust was misplaced. From the moment we signed, there were no proactive updates on project progress. Communication was poor--responses only came after repeated follow-ups. After weeks of pestering for an installation timeline, we were finally told--at the last minute--that they were short-staffed and could not complete the project in December. This left us zero time to approach alternative installers, resulting in the loss of the federal tax credit. This feels like a bait-and-switch tactic: they made viable promises to secure our business, then failed to deliver, causing significant financial harm. If you value transparency, timely execution, and accountability, look elsewhere. Our experience was frustrating, costly, and completely avoidable with honest communication.

Our electrical project in 2024 was predominantly in our kitchen area as well as our hall bathroom…read morearea. Staff and Electricians and Journeyman were highly professional, and timely. They spent time educating us in our current Breaker Box capacity as well as how our small appliances draw electricity while in use. Some are very efficient, others were not. This information assisted us in knowing how best to position our small appliances amongst our kitchen cooking areas during use, to ensure the most efficiency from the units themselves. Happy Customers Jeremy and Laura Comiskey

I've been needing some electrical work done for a long time. Saw the reviews on this place and…read moredecided to give it a try. The person they sent out was very friendly and very quick.... no wasted time = money saved. He did a great job and definitely would use these guys again!