Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

Sunpath Services has been the most honest and trustworthy solar company I've worked with…read more I needed help reconnecting my gateway router to my network, and Aaron initially gave me free advice over the phone. He suggested using an older non-mesh router to provide a constant signal to the gateway. When I had trouble setting it up myself, I decided to call Aaron and Sunpath Services because I wanted to support a company that was so generous with their time and expertise. Aaron came out, quickly reconnected my gateway router to my Wi-Fi network, and made sure everything was working properly. He also provided helpful information on system upgrade options and ways to save money through government incentive programs if I decide to expand my system in the future. I plan to use Sunpath Services for any future solar panel needs and would highly recommend them to anyone looking for honest, knowledgeable, and customer-focused service.

My husband and I really enjoyed working with this company. They had excellent service, were timely,…read moreand had great hands-on industry knowledge. They were able to complete the removal and install each in one day, in-between our new roof being installed. Would recommend.

I appreciate the values this company brought to their work…read more I had gotten another bid from a company that didn't even come out to my property. A and R sent their sales person to our house and he got right to work. He went into our crawl space under the roof to make sure our roof was properly supported for the panels. That was a relief as the other place wanted to send a structural engineer to do that very simple job and charge us for it. Ridiculous. Our project was two years, so the crew may be slightly different, but they were great. When there was an issue, like that we didn't have electrical grounding, they just put in grounding bars. Amazing! They offer production guarantees which is rare for a solar company, like those ones that come door to door. lol A and R was professional, easy to work with and easy to communicate with. Good job team!

Zero stars. Good luck getting an after-sale response or help or service from this place. I would…read morerecommend any other company for your solar needs, just not this one. Three emails & five phone calls - no response. Invest your money somewhere else. So sad.

Justin replaced both of my AC unit's fan motors. He was so…read morehelpful in working with my warranty company to get the repair approved in a timely manner. He got them replaced before the heat came and he was very friendly and knowledgeable,and the ACs are working beautifully. I highly recommend Great NW RV Mobile repair. I will certainly use them again when needed!

Justin was professional, knowledgeable, and friendly. His prices are very reasonable, and he is…read moregreat at offering suggestions that go above and beyond the repair. Highly recommend.

I am very pleased with Pinnacle Solar NW. They did a great job on my solar and battery, and worked…read morehard to get the job done before the year end. Would highly recommend them.

We initially chose this installer because they appeared professional and knowledgeable, even…read moreengaging us in discussions about optimizing our solar panel layout. Based on their assurances, we confirmed the project nearly 2.5 months before the federal tax credit deadline, expecting timely completion. To proceed with them, we canceled an application with another installer who promised a faster timeline and stopped pursuing two others offering aggressive pricing. Unfortunately, that trust was misplaced. From the moment we signed, there were no proactive updates on project progress. Communication was poor--responses only came after repeated follow-ups. After weeks of pestering for an installation timeline, we were finally told--at the last minute--that they were short-staffed and could not complete the project in December. This left us zero time to approach alternative installers, resulting in the loss of the federal tax credit. This feels like a bait-and-switch tactic: they made viable promises to secure our business, then failed to deliver, causing significant financial harm. If you value transparency, timely execution, and accountability, look elsewhere. Our experience was frustrating, costly, and completely avoidable with honest communication.

I was extremely impressed with everyone I collaborated with at Elemental Energy. I felt they had…read moreour best interests in mind; always taking the time to answer questions and deliver quality customer service - from sales all the way through to the installers. I was quite frankly shocked at how simple the process was and quick the turnaround from signing up to install. Quite frankly I thought the process would take a year and it took less than six months from the day we started talking. I know Elemental had a lot to do with that. I appreciate their professionalism, educational approach and quality customer service.

The project went well, except for panel placement. We had indicated where we wanted the 19 panels…read moreplaced to achieve the best solar exposure. However, when the project was completed, the 19th panel was placed near the back of the house, which is shaded by tall fir trees. We could have gotten better results, albeit the difference is not particularly great. If they had installed the panels as we had indicated, I would give them 5 stars. As it is, during the summer months, we are producing enough electricity to send it back into the grid for a small credit on our PGE bill.

Mid-summer, having installed pool solar panels and revamping most of our equipment, we needed…read moresomeone to integrate everything with the plumbing, valves, sensor, controller, etc., to make it operational. Brent was absolutely amazing! In no time, and at very reasonable cost, he took care of everything. So satisfied and highly recommend him for your solar needs. Tim and Claudia

Gen-Con installed a 5kW PV system on my roof in SW Portland in 2017/2018. Brent and his partners…read morewere great to work with from start to finish. He's extremely experienced, having started in the solar business in 1981, so there really is nothing a roof or house could throw at Brent that he couldn't handle, I think. I got multiple bids including the most highly reviewed/mentioned Portland firms, and his was not the flashiest proposal or largest possible system, but it was straightforward and took the most efficient approach with respect to the tax incentives. And he didn't want to take chances with the final inspection by cramming too many panels on my roof. Another company sized a 7.3kW system and he felt it may not pass code. I also needed a service upgrade from 100 amps to 200 amps coming into the house, and Brent was happy to build that into the project. The sub he used for that was absolutely great and also added a 240V plug in the garage for my EV with no complaints or haggling. In comparison, one of the other companies I talked to really didn't feel like doing the service upgrade, even though I was happy to pay for it. Brent just wanted to do what was needed to give me a great system. He was fast too...from my first contact with him to switching the system on was two months and a couple days. With respect to payment, he takes a very small payment with the signing of the contract and then doesn't even say a word about getting the rest until everything is complete and all inspections are done. I highly recommend Brent and Gen-Con for your solar PV and thermal needs.

You cannot reach anyone on the phone, just leave a message and then no one returns your call!read more

We had our air conditioning break down right on an extremely hot day. We have an infant, and…read morekeeping her cool was top priority. We called around, and no one could do an emergency air conditioning repair. We reached out to Premier Solar NW, and Brian said he was available to come out to help us. They got to us right away! Brain was polite, friendly, communicative, informative, and fixed our issue within 20 minutes. Their prices were great, and the quality of service was too. We couldn't be happier with Premier Solar NW.

I can't speak for other peoples experience but i am happy with the service and install from blue…read moreraven who FYI is owned by sunpower now. So it's called blue raven powered by sunpower. I talk to a lot of Solor company's and they are all pretty much the same , except for some like blue raven who are a trust ally with the Oregon energy trust which help my decision making. Price was more than fair I went with a PPA since there is no more tax credit available. I am saving money already and did not have to take out a loan. I would recommend them to anyone trying to save money on their electricity bill. I think being owned by sunpower could have changed how they operate, because James , Danny and Roberto and I think the other guys name was Franco. All professional and new there stuff I did a lot of research and have sat down with many company's. These guys knew there stuff and the install came out great even had my roofer buddy check the roof after the install and he said everything look great.

Any service requests take months to resolve. Technicians reschedule several times…read more Panels sitting on roof not producing energy does not add any value. Installs walked on my roof at 90 degree heat. Installs left debris I. Yard and on roof. I would not recommend this company.

Nick at Gerryn Energy was friendly, professional and very knowledgeable. He was quick…read moretroubleshooting and determining what the electrical issue was in our old house. He relayed in layperson's terms what was wrong and promptly fixed the problems! And at a very reasonable price. The entire team is top notch. We couldn't be happier! Thank you!

Scary and unprofessional. Received an aggressive email out of the blue from the owner about a…read moremissed 2024 invoice, including statements about "wishing bad things" and references to showing up at our home unannounced and watching through our windows. Completely inappropriate. The work was a minor light switch issue quoted around $250 but billed at $450. Then the light fixture attached failed afterward and had to be replaced at additional cost. Will never hire again.