I always feel welcome, heard and seen when I go to get medicine to stimulate appetite. I can't taste or smell (concussion) so getting the correct strain is very important and I have experienced some great results at this location! Thank you green2go! read more

I have spent countless dollars at this dispensary. Even while I get treated like crap 9/10 and the rude people make money off of me. It's not just with one worker but it's especially Yuli. She's rude, has no customer service skills to speak of and today I draw the line with my problem being met with unprofessionalism. Yes Yuli, always something Yuli, when you're involved and when it's at this location but only under those circumstances! Trinity is a breath of fresh air but after today I won't be coming back! Always something? Remind us all, what is your purpose of providing the cannabis for again??? Oh right, mood improving qualities is included in that. Only here in the Tricities can a fucking dispensary have such a low quality experience. read more

This place has changed so much! Stand in line for 15 minutes because lack of workers, just u one downhill since it opened! Found another place, much better help, prices and products for my hubby read more

I was the HR Rep and Director of Operations of G2G for many years I have since retired. This is the THIRD time I have been promised that my Double Delicious Indica capsules would be available "Next Week" THEY WERN'T!!! Forced to go to Competition... I hate that! Love My Peeps .... and Love My G2G.... Wassup Steve/Rik? read more

Really is a joke here they have no idea what they're doing in the background they're lucky to have anybody behind the counter at all at this point. They've gone through managers and employees faster than a McDonalds in the hood; it's a joke. It's a shit place to shop, you can find the same products and more with better deals at either Lucky Leaf or Pacific Outpost in Pasco! read more

Absolutely unprofessional and unethical. They don't honor their return policies. Unfriendly, uninviting. I have nothing but bad things to say about this place. If you value your time, money, mental health, I recommend you shop at literally any other store. G2G's Return/exchange policy for vapes is 48/hrs. They tell you this every time when you buy a vape from them. I came in to return a battery and to exchange a damaged vape cartridge that I bought from them. The battery didn't work and they tested it in front of me. Mary, the supervisor that was there, processed my return and said the return was noted as "suspicious", which made no sense, but I didn't give it much thought since they went ahead and processed my return. I came in again the next day, to return the UNOPENED vape cartridge that I bought from them, and that same Mary told me that they would not be honoring their return policy because I returned the already BROKEN battery I bought from them the other day. - Make it make sense. Then they made me wait till Monday to speak with their manager, Hamie. When I came in on Monday Hamie wasn't there and in his place I was RUDLY greeted by some ancient senile fart they have working there. He told me they pick and choose when to honor their return policy and that they would not be honoring it now. I asked him to show me in writing where it says that and he wouldn't. The senile geriatric was about as helpful as a tumor. Absolutely unethical and unprofessional. If you want good customer service I recommend you shop anywhere but here. The Nirvana in Richland has better service and selection. If I could give zero stars I would! read more

What a joke of a business. Unprofessional, unorganized, unfriendly, and Over priced. Barely any employees know what they're talking about or can help out. Maybe green 2 go can idk pay their employees a decent wage so they can actually try the product they're selling. What do the people of tri cities have to compare this awful shop to? I only go here when I absolutely need to, otherwise I drive to Spokane and shop at cannabis and glass. Even with the high gas prices I legitimately SAVE money this way. Curbside pick up is a joke. Online ordering takes longer than just going in. Defeats the purpose of online ordering. They always have about 10 plus employees working and yet the service is like hahahahah. Oh man. I cannot wait until a better pot shop opens up so I can stop giving my money to this circus. Yelp really needs to make it so you can give zero stars. Here I would. read more

We've been going to this shop for medication for a couple of years now. We really enjoyed the ease of ordering online. But ever since they changed their online ordering format, it's been nothing short of disaster!! The reason we liked ordering from you so much was because it was so much easier using your format than theirs. And whomever the admin was that made the decision to omit the strains & %'s, well it was the WRONG decision. Should I even mention the lag time issues? If it's not broken, it doesn't need fixin'. It was workin' just fine, you should've left things be. read more

I've been going to Green 2 go in and for four years now and it's always the same thing. You never know what you're going to get after four for being on your phone for texting or for standing on the wrong place. The other day I placed an online order and I went and waited 20 minutes outside another 10 minutes in line inside and when I got up to the cashier, they said that my order wasn't there they didn't have it and so I told him that I was going to call somebody to see what they ordered and he automatically got mad. And I gave him attitude and the manager ended up banding me from going after been going for four years now I don't recommend nobody to go through embarrassment. Just go to Nirvana in Richland. And the bartenders are always in a mood. You never know when you're gonna go in and expect. read more

So I had a problem with the way I was treated at the front door. So I asked to talk to a manager. Hiyma was the manager and we were talking and coming to an understanding. While we were talking a couple employees ask the manager if everything is ok. He tells them yes everything is fine. So I mentioned a sign in parking lot. Hiyma said show me the sign so we walked out to parking lot. As we are there the employees keep looking out the exit door like I'm a criminal. Then the back door opens then closes. Then he opens the door again and I ask him if I can help him. He says I'm loud and I say I'm handling it with the manager because of how i was treated. Then all the sudden one guy comes out of the exit and one comes out the entrance. They surround me and tell me im 86 from the property. That's when I leave read more

Last night we went in right around 9 pm and the vibe was very relaxed . Our bud tender was so polite and just over all super helpful . I want to say her name was Jamie but it was register/terminal 2 .She was very patient and we ended up getting lots more than we planned for . That's what happens when you have a informative , friendly bud tender !! read more

This is definitely my go to dispensary in this area, haven't had any problems here ever. The bud tenders here are super knowledgeable and always very nice and helpful. read more

Fix your menu! Nothing has descriptions anymore. Bring back the online order line. What's the point in ordering online if you file everyone together anyways once in the building? read more

Very knowledgeable staff, very friendly and helpful. They made me feel comfortable. They recommended something for me that helps with insomnia and wasn't super strong on the body high. read more

They are always rude to me . Then get upset if you don't tip like why would tip if u don't help me and make feel disrespected every time in go in read more

I like that you work one on one with a employee, it seems like it would be a nice clean safe place to work and it's my go-to weed shop. Not as many options out in Tri Cities for weed as Vancouver but the price isn't too bad and I've always had good experiences with people helping me here. Only downside is lines can be veryyy long and it doesn't seem like online saves you any time other than just in store shopping time. It would be nice to see another location go in maybe Richland or Benton area. read more

Absolutely crazy that this is the only store in the TriCities. You'd think prohibition is back. They totally control the market and they know it. The budtenders I dealt with were not too knowledgeable. They put people thru that place so fast. Lines out the door just about constantly. Cannabis was WAY overpriced and just about everything I looked at was old. One thing they brought out to show me was over 2 yrs old! About everything else was over 1 yr old. Finally I spotted some doobies that were a brand I recognized as good and fresh. They are lucky they're the only game in town! read more

This place is terrible. I guess they expect everyone to already know exactly what they come in for... They make it very difficult to look at stuff. Service is terrible. It's really loud, we couldn't hear the person waiting on us. They brought one item over for us to look at... Probably the most expensive. After we said we wanted the lowest thc cbd tincture they have ,. She said "I know"... Unbelievably rude. Once you pay,. Your shuffled out a back door. I would give them a zero rating read more

Great prices and quality product! Outstanding customer service as well. I have since dedicated my shopping to this store due to all the great attributes it has. read more

Awful service. I have an autoimmune disorder and use CBD instead of pain pills. You would have thought I was asking for crack, when I asked for a low THC and high CBD cartridge. The guy helping me said that "all you CBD bandwagoners are taking all the product, and it's hard to make". Everyone in the shop looked like they hated their life. read more

I ordered online so I could get in and out. Well the guy minding the door took three people in the other line before me. I thought that was the reason to order online was you got priority. They have a sign I. The window that says you get i quicker if you order online. Well that's not true. Needless to say I was alittle miffed. read more

Terrible service. Spent $120 on 28g and it was all moldy. Had to throw it all away. The bud tender was clearly uneducated because we asked him about it and to change it and he said it was fine. He's made multiple mistakes on my orders before. The manager Alex was no help and didn't want to take accountability for the employees actions and told us we had to speak to the manufacturer which will take days or up to weeks. Wish these shops would stop just hiring anyone and actually train them. Buy your weed in Spokane or make a trip to Seattle worth the drive. read more

Boo This place is the worse, I'm parked at a gas pump getting gas and decide i want a joint. So I walk to the shop and they tell me they won't sell to me unless I park in their special little parking spot. And on top of it the guy was a complete ass about it. Acting like he runs the whole parking lot and gas station and everything. They just lost the business of all my people. We will go out of the way to not go there.. Boo... read more

They have what you are looking for most of the time. Great selection of Phat Panda, CBD stuff, informative staff. I highly recommend you order online though, so you don't have to wait in the long lines, ain't nobody got time for that. read more

The curbside pick up is so unorganized 1 hr average wait time for pre-orders. If you don't have an hr to waste better off going else where, Nirvana in west Richland is a better option if you ain't trynna wait over an hr. read more

Love this place. The staff are extremely helpful. Always an excellent selection. Staff seem educated and eager to assist customers. Couldn't ask for a better location. read more

i completely understand social distancing, but not allowing individuals that come together, to shop together.... that's just a bit excessive. 6 ft away, per party. there's nothing written via the LCB or any legislation that mandates anything less.... my gf and i weren't able to shop together great pricing and excellent service nonetheless read more

The dispensary is alright but their system for covid sucks and if makes things go by really slowly. ):

Lost my business... I've been coming here since they first opened at their old location. But in the last year their stock hasn't been the best, the budtenders aren't friendly anymore, and they now are going to charge a fee for curbside pickup come August 9th. No thank you. I'm going to take my business elsewhere. read more

Going anywhere during this pandemic is a surreal experience. So standing in a line being socially distant at a pot store was really bizarre. However, they are taking the CDC recommendations very seriously, only letting a few customers in at once, and everything is very by-the-book inside. I knew what I wanted so didn't do any browsing and I'd ordered ahead so my order was ready. Smooth transaction. Friendly service. read more

From being out of town and from Colorado.. I can say this place was LEGIt. The drive felt like it took you out to the middle of nowhere, but that probably has something to do with legalities on where shops can be.. other than that, great flower, and pre-roll prices were very good. In and out. Whenever I come back.. I'll be sure to come back here unless another shop opens in Richland. read more

I ordered my stuff online to go & the lady that helped me out was so sweet! I wish I would've gotten her name.. a young blonde girl. It was my first time going in so I was a bit confused & shy but the workers are so kind & helpful! read more

For a small business that opened up in a town that opposes legal cannabis, Green2Go has really gone above and beyond. The customer service is outstanding, their professionalism is unmatched, and their first priority is taking care of their patients. Along with a wide variety of flower, edibles, and concentrates, they have the knowledgeable staff to go with it. I walked out with just the right product for my needs and I can't wait to go back. They were friendly, discreet, and always following proper procedure to stay open and available for their local consumers. Make sure you have the proper documents in order, they make no exceptions! Thanks Green2Go! read more

it wasn't that bad before but it's gotten downright ridiculous is specially when they put on their web page that the average time you spend their is15 minutes that's a joke you spend an average now 30 minutes in line outside it's ridiculous let two to three people into the time everybody standing outside going to clear out to the road and down the street then they need to hire staff that have some kind of sense of urgency because the lines its just too long people are there long enough especially but the time they get inside looking at the menu on the wall that they know what they want when they see their budtender no hurry it up but tenders people don't want to wait for an hour and a half just to come in to buy a joint read more