We recently hired La Costa Custom Pools for a major pool remodel, and the entire experience…read moreexceeded our expectations. We researched a bunch of different pool companies and asked for quotes and we went with La Costa Custom Pools. The scope of work included remodeling our waterfall feature, installing a new water slide, upgrading the pool control box, adding a salt cell system, replacing all pool lights, repairing cracks and chipped concrete, and repainting the trim around both the pool and spa. From start to finish, the craftsmanship and attention to detail were outstanding. Communication throughout the project was exceptional. We were consistently kept informed about timelines, next steps, and any adjustments. On the rare occasions when work had to pause due to rain, we received clear notice in advance. We never had to guess what was happening or when crews would arrive. Cory managed the project closely and made sure everything stayed on track. He brought in Bob, a master pool structure builder from Great X-Scapes, and along with Peri, they built an incredible waterfall and water slide that not only look amazing but are clearly built to last for years. As with any remodel, a few minor issues surfaced after completion. The trim paint began to chip due to a product issue, and there was a significant leak from an old pipe nipple in the existing pool setup. In both cases, Cory and Bill responded immediately. The entire trim was redone without hesitation, and the leak was repaired quickly and properly. That level of accountability and follow through speaks volumes. The project was originally quoted at around two months, and they completed it in just over one month without sacrificing quality. We couldn't be happier with the final result and would confidently recommend La Costa Custom Pools to anyone looking for professional, high quality pool work!

EVERYTHING went well! Great response time…read more Great work ethic. Talented workers. Cory and Brian are a great team. Cory is a pleasure to work with. Would hire them again in a heartbeat. Ya can't go wrong!

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I usually clean my own pool, but needed someone to take over after having knee surgery. I saw a lot…read moreof offers for around $100-$125/month, but thought they can't be any good. So, I found Murdoch Pool Service who was charging $180, but had great reviews. After speaking with owner, Brett, who assured me that they provide a better service than the cheap guys I signed up. After a couple of cleanings, I noticed they were only spending about 10 minutes on my pool and not leaving it "sparkling clean". I spoke with Brett about this and, after looking at the photo his guy took, he argued that he didn't see a problem with the service. I thought OK ...maybe I'm being OCD because I'm used to cleaning my own pool and spending way more than 10 min on it. Then we had strong Santa Ana winds hit and it left quite a mess of leaves, debris, and dirt in my pool. I was looking forward to Murdock coming to the rescue to clean it all up. They spent a little more time than the average 10 minutes and left my pool looking like it still needed to be cleaned. The photos were taken immediately after they left and you can clearly see that they failed to brush the sides, clean out the strainers baskets completely, etc. I'm pretty sure I could have gotten this level of service from the cheap guys. I was expecting to have them help me out for at least 3 months, until I could heal and get back to cleaning the pool myself, but after 2 months I couldn't continue paying a premium price for a sub-standard service. I found myself hopping around the pool on one leg trying to clean up after they left. I would highly suggest you find someone else to clean your pool.

Izzy and his crew have always been there to support my pool service needs: honest, fair prices and…read moredependable! It's great to have someone to consult at a moments notice! You can't go wrong with Ambar

I've been using Ambar for years for any equipment repair/upgrade and love the quality of service…read moreand fair prices. They are quick to respond and always do a great job! Special shout out to Alex who always goes above and beyond to communicate the exact problems with my broken pump, and get a new one ordered right away!

After 20+ years of excellent service to my neighbor and I, our Pool Service retired and we had to…read morefind another company. We chose Wavy Pool for a once a week visit and always paid on time. At the end of August we both noticed that Zee had not serviced the pool and after multiple emails and a no show in a month we had to find another company. Not a reliable company Lex H

Wavy pool and spa services seemed knowledgeable and responsible until one month ago when he was a…read moreno-show. After multiple emails and texts, which were all ghosted, I've had to find another pool service. I would give no stars if that was an option. I would definitely not recommend Wavy pool and spa services to anyone in need of a reliable pool service.

Called several places for a pool patch and David did not disappoint, so glad I went with them…read more David explained the work in simple terminology, and once we reached an agreement went straight to work. Even took the time to explain the work to the tenant. Thank you David for your professionalism and your quick response. Highly recommend.

Words can't fathom how appreciative I am of David who came and rescued my pool! From the initial…read morecall that I had with him, he was so professional and kind. He gave me an immediate quote the moment I sent a picture of my cracked skimmer. He set up a time to do the repair a few days later. We just filled up our pool and we didn't want to have to drain the pool in order to fix the cracked skimmer. He came on Friday and not only did he fix the crack skimmer but he also fixed crack the cracked tile due to the cracked skimmer. He was amazing to watch in the pool! I highly recommend his services because he is honest and very well priced.

The Pool Dr was excellent during every step of our pool remodel. Their tile crew was one of the…read morebest we've worked with. They answered every question and exceeded all of our expectations.

I recently did a pool renovation with this company and I am happy with how my pool turned out. I…read morewill start with the positives. If you want a pebble tec product there are only two authorized installers and this company uses Sol Pacific. I liked that Don's quote was fairly priced and he didn't try to push anything I didn't need. The quote I got from Gardner was almost double and included a lot of unnecessary work. The crew mistakenly installed expired mastic around the edge of my pool and Trevor owned it and replaced it without me asking which I really appreciated. Overall I was not blown away with Don's customer service. In the planning process I was referred to one single website to pick the tile. I didn't particularly like any of their options and asked if there was another company they could refer me to and got something like "not really they all went out of business". Within 15 minutes of searching I found another pool tile company. I asked if he had heard of it and he said he could get those tiles as well. I was told all the samples would be brought before I left on vacation, but Don delivered the last sample after I left so I had pick my tile based on texted pictures so as to not hold up the project. Trevor went and purchased tile grout without asking me my color preference which I found very bizarre. They were willing to exchange it. I never got any materials showing the different pebble sheen colors so I picked my color from a brochure provided by another company. Trevor asked for the final payment the morning my finish was going in. I said the works not done yet. They said ok then just mail it. I said "aren't you going to come inspect the final product?" and got back we don't have problems with Sol Pacific. Ok great, but then why hire you if they are checking their own work and how about that mistake with the expired mastic that happened just last week? They did come back after I asked, but I was disappointed I had to ask. If you pay for their start up they would naturally come back, but I prefer my pool man to own the water and felt penalized for that.

Our spa has needed repairs for various reasons over the last three years and Action has stellar…read morecustomer service and support. I had to call them in last week for a leak that emptied the spa overnight! Today I had to call them back. We had left the side panels off & turned on a high velocity fan to dry out the "guts". However, there remained a small trickle of water oozing out. Due to the recent rain, and a major leak, it was extremely difficult to locate the minor leak. They arrived today on time, quickly got us water tight, and reinstalled the outer panels. And guess what? No charge! He said their work is guaranteed, so today's repair is covered from last week. These guys are great. Thanks Action Spa.

Due to many reasons, we have been unable to use our spa for about five years now. While we did keep…read moreit as clean as possible during that time, we weren't ready to have it looked at and repaired until now. I called Action Spa, who we have used in the past. They sent out one of the nicest young men to get us all set up and ready to go. Their service technician, Nick Lindner, was professional, efficient, personable, and a perfect representative of Action Spa Repair! He replaced the heater and checked out everything else to make sure that we were safe and ready to use the spa in a day or two, once it gets heated and the chemicals all get worked in. He also explained everything before during, and after the repair. I could not be more pleased and comfortable!

I'm a property manager and Scott has been able to come out twice now same day to fix our hot tub…read morejust in time for when we were hosting guests. He's very communicative, efficient and professional and our go-to guy for all of our hot tub needs!! Great pricing too. Seriously a life-saver, I can't recommend this company enough.

Had an easy experience and excellent repair completed by Scott from Pro Hot Tub Repair. He came out…read moreto our house actually the same day we called and also helped me out with a warranty issue as well. Really only good things to say and would highly recommend. We will be using them again if needed.