First time in! What a cute place. Amazing staff and…read morewonderful customer service. Donuts are delicious as well!

Skyline Plaza is filled with authentic Asian restaurants and a 99 Ranch market…read more I came early in the morning to drop off my pet for ultrasound nearby and looked for coffee. The man I spoke with was really friendly, who said he eats two donuts a day and their House coffee is Philz - it helped wake me up! I bought a banana filled donut, which complimented the coffee really well. Nothing fancy, just a hole in the wall but with welcoming service.

Another late review here, whoops…read more Can I tell ya'all how stoked I was to walk around Serramonte Mall and find AMAUSAAN UJI MATCHA? Just the mention of "matcha" and I am there, so even before I approached the store to peruse the menu, I knew that I had to go there and try something. Not just an ice cream parlour, AMAUSAAN UJI MATCHA is a matcha specialty sweet shoppe that specializes in a range of matcha-based desserts, including lattes, soft serve, and traditional Japanese desserts. This location of the Japanese dessert café was uber kawaii ("cute" in Japanese) in décor with a kimono-dressed white rabbit standing beneath lit lanterns, welcoming guests at the entrance. Pink walls and faux cherry blossom trees created a serene atmosphere, inviting patrons to savour their treats in a tranquil setting reminiscent of a cherry blossom festival in Japan. I did my research - AMAUSAAN UJI MATCHA is a tea brand that offers Uji matcha, regarded as the highest grade of matcha in Japan, sourced from the renowned Amausaan farm. This store's menu featured a delightful selection of cones, parfaits, cakes, smoothies, sodas and more, most of which were infused with the rich and vibrant flavour of matcha. Below are some items that we ordered: K2 Uji Matcha Latte with Matcha Soft Serve & K1 Royal Uji Matcha with Matcha Ice Cream Ball - For a more pronounced matcha taste, it was worth paying extra for the floats of a swirl of soft serve and a scoop of ice cream. B1 Double Matcha - V ordered this creamy soft serve infused with high-quality Uji matcha, served in a cone. Despite the silky and smooth texture, V was meh over the flavour. L1 Ice Royal Uji Matcha & L2 Ice Matcha Latte - Unlike K1 & K2, these yummy FLOATS were automatically served with matcha soft serve toppings. Both offered perfect balances of sweetness and bitterness with each sip. E1 Inari Chidori Matcha Mille Crepes - I was excited to dive into the 18 layered delicate sheets of sweet crêpes, separated by even airier layers of light matcha-flavoured whipped cream, topped with a dust of green matcha powder. Surprisingly, I wasn't blown away by this cake as I expected. Just ok I found this dessert to be. I was sad to see AMAUSAAN UJI MATCHA leave the Serramonte Mall.

I really wanted to like this location because it is SADLY the only Amausaan Uji Matcha left in the…read moreBay Area which is so unfortunate. Because who doesn't love a super cute themed Japanese dessert place? I guess with the location being in the mall, the lack of staff, ingredients or what not, the entire parfait section of the menu wasn't available and I can only order a drink to go and it was served in a to go cup instead. Just tasted like a standard sweet matcha milk with some matcha ice cubes. The interior was cute, but that was it. A good part of going to a place like this is to enjoy the presentation and atmosphere, so it killed a bit of the vibe. Fingers crossed that this place survives or this franchise gets revitalized elsewhere or tries in SoCal!

Stopped by Baskin-Robbins and honestly, this is how ice cream should taste. Fresh, creamy, and…read moreactually flavorful -- not that watered-down stuff some places try to pass off. The selection was stacked. Classic flavors done right, plus a few seasonal ones that actually hit. Got a double scoop and they didn't skimp. Texture was smooth, no ice crystals, just rich and clean. Store was spotless. Staff moved fast. No attitude, no chaos, just efficient service and solid product. If you want dependable ice cream that never disappoints, this is it.

July 12th Sunday 8:35pm. VERY BAD BUSINESS. So we got there way before 9pm. Line is out the door…read more We stood in line outside for 15 minutes and then got inside, still took while, waited for another 10 minutes to be told when 9pm hit that they are cutting off the line. The girl emploee yells out, that if we're not serving you at the moment, we can't take you because we're closed. Unbelievable! The girl was very unprofessional! She turned away about 10 customers. That's sales lost! I hope corporate sees this and trains their employees to be more professional!

My favorite thing to get here is the Founder's Favorite specialty, sub pecans for oreos. It's a…read morerich, creamy, sweet treat that is good to indulge in every so often. Each of my family members also ordered their own ice cream.The girl helping us was new and was a bit slower, but very nice and patient as we decided what to get. One thing I didn't realize is that if you decide to get more than 1 flavor, they will automatically mix it all up for you. So if you want to have two flavors separately, you will need to tell them that upfront. There are only a couple of small tables available for seating here.

I'm sharing this because I can't believe how bad the experience was. I honestly don't know how this…read morelocation is still open. The store was a mess. Your window sign was not lit up. Blinds were half drawn already. You were out of three different tubs of ice cream. No cones - or waffle bowls. Over 50% of your toppings were out. The girls in front of us must have asked for 6 different things. Every answer by your "staff" was, "we're out of that." As I was trying to have a date night and a good attitude, I still proceeded to order the Birthday Cake Remix. Out of hot fudge. Got it anyway without it. The "staff" was clearly annoyed with each other. The girl at the cash register was sitting on the counter and barely talked. She just tapped away at the screen with her nails and then handed me a receipt. Then I had to ask for a spoon for my ice cream and you would have thought I asked her to clean the toilet. I dared not ask for a napkin. Who is managing this location? I implore you. Shut it down. You're a disgrace to the rest of the locations who actually care.

Following tradition after receiving shots, we treat ourselves to ice cream. Yay, Rite Aid at the…read moreFairmont Shopping Center in Pacifica has a Thrifty ICE CREAM counter!! Situated in a corner spot of the Fairmont Center, there is plenty of parking in the shopping centre's lot. This location of Rite Aid & Thrifty ICE CREAM is also conveniently neighbours with other retailers such as Safeway and DOLLAR TREE as well as eateries like Bolare Trattoria & Restaurant and Guerrero's TAQUERIA 2. Inside, the venue is always brightly lit, fairly clean, and tidy. Yes, this Thrifty ICE CREAM counter gives free sample tastings and their scoops are still in cylinder shape, too! At our most recent visit on Thursday, October 10, 2024, Tebo served us our ice cream orders with a friendly smile. Just like the old days, ice cream prices are still impressively affordable, especially compared to every other creamery. Some favourite flavours of my family's worth mentioning: Rainbow Sherbert Black Cherry Pistachio Nut Chocolate Malted Krunch Pumpkin Thank you, Thrifty ICE CREAM, for bringing me back to my childhood with every scoop that you serve. Every visit to you is like walking down memory lane with a delightful cone of nostalgia.

This Ice Cream counter inside the grocery store is CLOSED . The Rite-Aid grocery store/pharmacy…read morewill also be closed in August. So many people loved coming here...,

This was a cute little place. I liked that they served Mitchell's ice cream my favorite. What…read morereally caught my attention was Aluwalu (Philippine halo halo). What I really liked that it said it had sweet plantains, jackfruit, macapuno, and a leche flan. Sadly when I got it, it was super sweet. Sweet plantains were hard and everything just tasted like it was out of a jar. A little disappointing to say the least. I ended up just drinking all the sweet milk and called it a day. For $6 it wasn't bad but I most likely won't try it again. I'll probably just go for the Mitchell's ice cream.

Came back here to try a Mango Shake and an Oreo Shake and what a disappointment…read more. Literally water and maybe a small scoop of mango ice cream. Not happy at all! Oreo was also watery. I guess just stick to Thai iced tea if I ever come back..

Let's cut to the chase, the MANGO KING is KING! -it's creamy, frothy, sloshy, refreshingly cool…read more(especially on these rare hot days in the Bay) and the topping of mango ice with whip cream is decadent! I've also had their classic Boba tea and they hit the craving. The boba is fresh, chewy, sweet but not too sweet and of course handmade! Staff are friendly and the space is (as far as I've observed) clean.

If you're looking for quality matcha, this place is not it. Their matcha is very light, no umami,…read moreno creaminess. However their jasmine milk tea is very robust. Get this instead. Service is speedy. Drinks are ready within less than 10 minutes even when it's busy.