Eito hasv good customer service he greets everyone as they walk in and right away he helped me it's bery nice to go into a restaurant and get good customer service these days and he does it with a smile read more

Staff was indifferent and dismissive. Took longer to receive food than it should based on the fact that it is "fast food" and they were only moderately busy. All this is not such a big deal, but... The meat tasted off, stale and mushy. There was a bone fragment in my burger which I nearly chipped a tooth on. The fries tasted like cardboard. I've hear that this chain was rated number one. Wow! It's not even in the top 10 or top 20 or top 100 as far as I'm concerned. Very disappointing. read more

Had to return for the 'umpteenth' time for the incredible delicious Avocado Ranch Chicken Wrap (they have 2 other varieties, too). Right now they have a Gotta Habit promo for the wrap with fries and a drink. You HAVE to try it before it goes away. Only $10.00! The service is excellent. (had a gal this time around 4pm on a Saturday.. didn't see her name). Very nice staff and the restaurant was spotless. Thanks again and again! read more

Habit Burger & Grill - The Avocado Ranch Chicken Wrap (after a bite was taken .. lol) - Burgers Near Me - Torrance, California

I hardly ever write bad reviews but this was my first time visiting this joint and they didn't even give me the right order and it was attached to my phone number. What should've been the BBQ Bacon Char Meal, they just gave me a plain burger read more

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To me, Habit is a bit elevated compared to other fast food. You don't usually see me craving fast food. Just wanted to give a shout-out to the sirloin steak sandwich. I added guacamole and bacon, and you didn't have to, it will still be pretty good. Got sides and chicken too. But just wanted to remember trying it and hoping they keep it up as a menu item. I don't have much to say about this store, especially since I had it to go. read more

Habit Burger & Grill - Sirloin steak sandwich - Burgers Near Me - Torrance, California

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I already did!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Certainly, one of your better burgers!!! read more

I only came to this location because it was on my way home from an errand, and the app had a $10 off $30 deal on it. Fool me three times, super shame on me. Ordered via the app and was told it would be ready in 11 minutes. I arrived a little early and checked in at the mobile pickup spot. At the 13 minute mark, I received a text saying my order was ready and it would be out soon. So 14 minutes AFTER THAT TEXT, my food finally comes out. Strangely, it includes a drink I didn't even order, so I assume someone else's order was missing that drink. I also ordered one bbq sauce and one ranch, and they gave me two ranches, so my son had to go sauceless. Lastly, my wife said the pineapple in her teriyaki burger was too hard to eat. I didn't even know that was possible. This isn't the first time the whole take-forever-to-do-mobile-pickup has happened to me at this location. If any of you want to order some mobile pickup food because you've got a baby in the car, can't be in a crowd, or any other reason, then I highly recommend you go elsewhere. read more

The staff here are friendly! The food is consistently good. I'd love a medium rare juicy red/pink moist beef patty, but most chain burger joints do it medium well for health code avoidance of issues. The food quality is good and the app pushes some remarkable deals often enough to encourage frequent patronage and staying top of mind as a Restaurant to go to as a viable meal option. read more

Habit Burger & Grill - Mango Miso Crunch Salad (no mango salsa with cilantro) no dressing on it yet... - Burgers Near Me - Torrance, California

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Even though its standard fast food restaurant setup, the cleanliness and friendly staff establishes a great start. We enjoyed two char burgers and a bbq burger. Well prepared and definitely satisfying. The onion rings are excellent! Fries are arguably better than In-n-out because they don't get mushy when they cool down. Completely understand why Habit is the highest rated fast food burger restaurant. We will be back! Cheers! read more

Habit Burger & Grill - Burgers Near Me - Torrance, California

Convenient location, clean inside and they offer curbside pick up. I like getting the family pack, 4 hamburgers and 4 sides for about $40. Best part is that my mom doesn't get sick when we eat here. Ever since chemo treatment years ago she's had food sensitivities and this place is one of our safe restaurants to grab food when we don't feel like cooking. read more

CAUTION! Bad customer service, didn't honor their own branded vouchers yesterday, got the order wrong, and then proceeded to ask for $3 to add cheese following their mistake! read more

Had the new Baja Crispy Fish Sandwich, what a disappointment. As you can see, fish smaller than the bun, and the bun was pretty small. The fish while crispy was pretty oily. Would not recommend this new item. Also their sweet potato fries were only warm, soggy, and oily read more

Habit Burger & Grill - Fish smaller than the bun, which is pretty small to begin with - Burgers Near Me - Torrance, California

I never write any reviews but I felt it was necessary seeing that it took almost 30 minutes to receive a kids burger meal. At the time of our arrival there were two seated parties and 2 parties including myself putting in an order at the kiosk. Upon writing this one of the seated parted mentioned they had been waiting for 25 minutes while one of the line cooked laughed at this. Wild. read more

I'm so confused on all the hype. So many people have told me that I had to try Habit. They point out that it was rated the #1 fast food burger and beat out In-N-Out. I ordered a charburger with cheese and kept it as it comes (caramelized onions, lettuce, tomatoes, pickles, and mayo). The food came out fresh and hot and was definitely a step above several other chains (McDonald's, Wendy's, Burger King). But that where it stops for me. It really just tasted like a better version of Burger King. Not great; not bad at all. Just nothing special. If I was in the area, wanted a burger, and there was no In-n-Out around then I'd go back. But it isn't at the top of my list at all. read more

Don't know what's going on but the last couple times I've ordered, my order was put together sloppily, without care. I tried again today with a simple salad- their caesar and this is the quality of what I received for both salads ordered. Paying extra for a half of an avocado that had black hard spots- it's easy enough to cut them out. Lettuce was leaf- burned or starting to degrade. Whoever is in charge of salads clearly doesn't care. The salads looked like they were the ones to be given to donation at the end of the night. They used to be morefresh, and packed to be appetizing looking. read more

3 stars because the burger patty was cooked and warm, but I take offense to whoever makes a BBQ bacon burger with HEAVY mayo and no discernible BBQ sauce. Diabolical. read more

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Thank you The Habit Burger Grill for the FREE Chicken Club with a $2 purchase!!! Kiosk ordering didn't work out since I couldn't find the spot for my coupon and the line was growing. Luckily the very nice staff person helped me out. TIP: Ordering in person vs app or kiosk was better because you can ask for customization not listed elsewhere. Thank you kind person. Parking is shared with many other businesses but there is a dedicated area for curbside pick up. The place was jumping!!! The staff was working very hard and fast fast fast. I didn't see anyone slacking. Chicken Club was delicious and the sweet potato fries were heavenly. Great job. Ok, bye. read more

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Look what I got for $1 I forgot how good the burger is here. It's very fresh and right now. If you download the app, you can get this burger for a dollar. read more

Habit Burger & Grill - One dollar deal - Burgers Near Me - Torrance, California

Manager, JOVANNA, is very unprofessional and has an extremely bad attitude. I've reported her before, but there been no attitude adjustment.

santiago is the best cook the burgers taste amazing. Some of the best ive had. He's a great guy

Very stingy location. I ordered a double charburger, fries and onion rings. I like ranch on all my stuff. my order included a ranch side which wasn't enough so I asked for 1 more. They wanted to charge me 60 cents. They said its only 1 per order. So basically if I ordered my items separately I could've got multiple ranchs. I understand 1 if I just order 1 thing or charging if I order nothing, but not when I order multiple and ask for 1 more. Really embarrassing for them to nickel and dime like that. The fries were undercooked and soggy, onion rings were mostly breading and tasteless, burger was pink in the middle even though I requested well-done. Wont be back at this location. read more

Habit Burger & Grill - Double Char with Cheese , Onion Rings & Fries, 1 side of ranch - Burgers Near Me - Torrance, California

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Del Amo Mall is my 2nd favorite mall & my favorite part is visiting this Habit Burger location because they are always super friendly, clean place and have the BEST burgers in town! I love having the Charburger with cheese and fries. Honestly, this place has the best fries in my opinion! I hate In N Out fries, too thin, but these always hit the spot. Can't forget the cute little Krabby Patty gummy I get with every meal, it's the cherry on top! Is this THE Krusty Krab? Lol. And the ice cream cone, oof, A MUST! read more

Picked up a deal on a chicken club burger and I have to say; it was pretty good. The flavors meshed well with the avocado and bacon; although the chicken was a little lackluster. The staff was super busy the whole time with the constant inflow of orders and prep work. There's a self order kiosk at the door if your into working for free. The drink choices are better than most fast casual spots with different teas and non-soda options. Appreciate the restaurants allowing order online and schedule for pickup; works great for me and the food was ready as agreed upon. read more

I used to love this chain. 3 reason it is now trash. 1. Prices are out of control. Chicken sandwich, fries and a drink was over $20 2. Quality of ingredients has declined and they skimp on meat. My chicken potion was so small it was almost a vegetarian sandwich. When nearly half the bites of a chicken sandwich do not contain chicken you have FAILED as a restaurant. Period. 3. TIP SHAMERS! HERE IS AN IDEA: If you own a restaurant and you... DON'T HAVE Host/Hostess - Wait Staff - Bar Staff -Bus Boys - Table Menus but you... DO HAVE - Plastic Utensils - Paper Plates & Cups - Self-Serve Everything (drinks, napkins, utensils, bussing your table, fetching your food, etc.) Why don't you pay your employees and don't shame your customers into doing it. read more

Habit Burger & Grill - Burgers Near Me - Torrance, California

Habit has pretty good burger in general but a bit pricey. I haven't came to this location in a while and surprised to see a kiosk right in the middle between the cash register and the door. I feel like it's so wrongly placed, should be along the wall or something. I ordered through the app so I got food as soon as I arrived. This location is tiny and parking is plentiful but the first two rows of parking is probably full. I got their char burger ($5.59) and their french fries ($3.49). It was good and filling! They have free side compliments in the store like free jalapeños and peppers. Love Habit burgers like their Santa Barbara burger. read more

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Got Amazing customer service from Vanessa....forgot my drink and she brought it to my car!!!..with a smile!!! (my wife would have made my drive back)....Ive been A Manager, Customer service expert at Bristol Farms 32 yrs....almost offered her a job in our Rolling Hills store.....but i love her at my Local Habit Burger read more

had great shakes. Eito the cashier was wonderful, and friendly, answering all my questions. read more

Habit Burger & Grill - Burgers Near Me - Torrance, California

It is a busy Wednesday evening at this location which is right next to a hospital. Have had better experiences at other locations. Food is adequate but the employee who took my order barely looked at me and I had to tell him 3 times that part was dine-in and part was take out. Asked for a cup and it seemed like an effort to silently hand it to me. He finally spoke to confirm the order at the end. Bathroom toilet not flushed and out of paper towels. Got to a table which was not clean...sigh. Grabbed some napkins and cleaned it myself. Not terrible but my experience has been better at other busy locations. I hope that I just caught them on an off night. read more

Quality of food the customer service and the ambience is superb. The monthly specials are very affordable and convenient for lunch breaks and anything in between read more

Good: burgers, fries, chocolate shake Bad: the sirloin steak sandwich, green bean tempura, watered down ranch dressing. I don't think a fast food place should try to be a restaurant. Take those "bad" items off the menu. read more

Food is good. Service is good. They even told me about the Yelp/Grubhub scam. The 1 star is for them. You should warn visitors to the Yelp page to download the Habit app and order direct instead of using the link to Yelp/Grubhub. I was charged $10 more for my order for two people to pickup. I will never use Yelp/Grubhub to order again. read more

Custumer service suuuuucks! Tables are dirty, not worth our money. Manager was rude, had to wait over 20 mins., staff lookes like they don't bathe. read more

Been going to Habit for a few years now. I guess it HAS become a habit . Definitely NOT because of the good food..... I just realized , after paying $20.00 for a double burger combo that Habit is NOT a good value ! First of all , I don't think I've ever seen a patty so WAFER thin ! Also , if you watch the cook , he's NOT cooking to order ! He'll cook ten patties on the char and transfer them to SIT on the grill , until someone orders one. That's a recipe for a DRY burger ! At least , if I go to a place like Fatburger Islands I'm getting a thick , fresh made to order burger and paying about the same amount ! Habit is a rip off and that was my last time ! read more

Pleasantly surprised! At a different location, I had a 2 star experience 3 years ago. Since the delivery service app had a coupon for $5 off, decided to give the Habit another chance. Was delighted to see that they have Impossible burgers on their menu. So I went with the that w/grilled onions, mayo, in a whole wheat bun. Nice sized burger that does not burn a hole in my wallet. haha. As for the hubby, he got the Santa Barbara Char which looked amazing! It is 2 freshly chargrilled beef patties, avocado, carmelized onions, American cheese, lettuce, tomatoes, and pickles on grilled sourdough. He gave it 4 stars. As for his shake, he was happy with the sea salt caramel. For sides, we both got the little tray of half onion rings and half fries. Those were 3 stars. Our food was nicely packaged in a recyclable bag with handles that was sealed up. This Habit location in Torrance did a great job! If we're in the neighborhood, we'll probably visit in person or order from a delivery service app if a coupon is offered. Cheers and happy eating! read more

Habit Burger & Grill - The Santa Barbara Burger - Burgers Near Me - Torrance, California

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We've been going to the Habit at this location for years. It feels like the experience has declined. The burger patties seem to be experiencing some shrinkflation. The fries are good. This last visit I ordered two shakes, and they weren't ready for about 10 minutes after all the food came out. Do they have any idea how unpleasant it is for a parent to have to listen to two kids whine about where their shakes are? That all should be ready when the burgers and fries are ready. They lost one star for that. Also, out of their control but the Habit app needs to sync with the location and not advertise products that location doesn't offer. read more

Love the charburgers! Best burgers ever! No long waits. Friendly servers! We'll be back soon. They are addictive!

Great food and service, very welcoming environment and right next to the hospital for accessibility

They are on point 90% of the time. IYKYK. Still the best fast food burger in the biz!

The Habit Burger Grill serves delicious burgers! I don't know what makes them so good, but it would most definitely be my first choice for a burger. When hubby and I arrived, we went right up to the counter and ordered our food. They offer both indoor and outdoor seating so we decided to eat it inside. We didn't wait long for our food and our pager buzzed within 6mins from when we ordered. I went right for it and like always, amazing! I always just get the regular burger and fries. The ambiance is your regular fast food vibe, nothing fancy. There is plenty of parking close by. The service wasn't bad and the restaurant was pretty tidy. I'll be back for sure! read more

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Wow! Food is so amazingly delicious wonderfuly good. Service from Eito the cashier was very nice. Would come again!