SAVE YOURE HARD EARNED MONEY. These guys happily locked me into a deal and sold me a rust bucket…read morewhile telling me it was clean (I specifically asked about the condition of the undercarriage and frame) and scammed me out of 15k. Buyers beware.

I had a horrible experience with this man. While visiting Niagara Falls, NY my girlfriend and I got…read morelost. We pulled into Tom Jacobs Auto Sales to get directions. It seemed safe. When I entered the building Mr. Jacobs said to me "Jesus Christ, why did you pull into my lot!". This immediately caught me off guard. He then said "now where the fuck do you need to go". I meekly replied "I90". He barked the directions at me and told me to get off his lot. Being from a small town, and never experiencing this ever, I thought he may pull a gun on me. I was terrified. I quickly jumped in my car and drove off carefully. I am a white female and well dressed, and am very nice. This happened on 3/18/13. Watch out for this man. Very bad temper.

Coming back from the Canadian side of the falls with my wife and kids (4 yrs and 2 yrs), it felt as…read moreif my front wheel was about to fall off. Down that stretch, there were about 2 or 3 other service stations, but finding ANY open on a Sunday afternoon would have been a miracle. I saw the owner and his companion in the front office. He was wearing shorts a white t-shirt and flip-flops, and I told them my story. Hoping he would use his "mechanic's ear", and tell me I can make it back to Rochester, I would have easily thrown him $60 for taking the time to listen. As I feared however, it was a bearing, which would have meant the wheel would have fallen off on the thruway! I asked him what he wanted to do. There was a hotel nearby, but it would have been excruciating for the little ones to stay overnight with nothing to do. I didn't have to explain that to him however, since he was more than understanding and was happy to help me out. The book rate for labor on a bearing job is about 2 hours, and the part is around $130. At $75 per hour, that's $280. He pointed us to a diner nearby where we waited. When he was finished and we settled up, I threw him an extra $80 for getting his shirt dirty on a Sunday afternoon. Great guy. Lifesaver!

I bought a. 2006 Nissan Pathfinder for 13,000. He said it was more than Market Value because it was…read morein extremely good shape. I like the car so i bought it. 2 weeks in ( the first warm day i discovered the air conditioning didnt work. I called he said it would need a charge. That didnt work. Took it back again and he said he wiuld use sealer. At this pount he started to get skitish when i asked if sealer didnt work. He said we would work out something. Maybe pay 1/2. Now hes only willing to "intoduce me to his mechanic" Now i recently discovered that the system is overcharged. ( to much refrigerate) this damages the compresser. Lemon law doesnt cover air conditioner. If ipaid 2,3 even 5 or 7 k i guess i wouldnt be such a shock.. So buyer beware. He comes off as a sincere nice guy. Say he only buys the best cars. But really once he gets his money he becomes a snake.

Dave was absolutely amazing. We are in the area on vacation and the alternator and Battery went on…read moreour van . He got us in fast , amazing customer service and very honest . So glad we found him.

I tried to date the people that work here but they're really not EZ at all. The name is misleading…read more I recommend coming here to buy cars. Other than the "disabling box" if you miss payments, they're fantastic people and they sell cars at great prices. The only problem is that I don't buy cars very often so I can't really give them repeat business. I bought my car from the other location, but my friend Justin in Niagara Falls bought a car from this location and absolutely loves it. I went in there with him and helped him pick it out. It's a little place that will save you a lot of money if you want a used car. Remember, as with everything, if you can pay outright, you'll save a lot of money.

I was a new Customer. I was told about the referral program, where you refer someone to this place…read moreand they reward you with a cash reward for each one. I had sent two people there, they got a car from them and when it came to cash rewards they told me a bunch of Bullshit and was not rewarded for getting them 2 new customers and sales. My advice is to STAY AWAY from them. It was mainly the Lockport branch, But if this any indication on how they do business STAY AWAY !

Warning do not go by a car at this used car lot for no reason. They are liars, they are cheaters,…read moreand their cars are crap. They are nothing but women's. I bought a car from them 2 days into buying a car in my check INS and light came on for an evap. Leak and something else they refused to fix it. They finally decided to send me to seven different mechanics, I can't get this car inspected, it's a piece of junk, and then when I go to them.And tell them to please fix it.They're like, oh, we'll fix one thing, we will not fix anything else.I cannot get this inspected.I cannot drive it no more because I can't get an inspected.So I would tell anybody warning, do not buy a car from them.They are scam artists and they lie, they will tell you, they will fix it, but they will not

My wife and I were owners of a minivan that was recently rear-ended and basically ended a Michigan…read moreroad trip that started after Christmas 2019. The insurance company basically totaled out our vehicle and we went shopping for a new car. Driving around the local area, we've seen this lot and have been here before, but back then didn't see anything we were interested in. This time we drove by and saw some vehicles that got our attention. We were there three different times and kept our eyes on one particular SUV that had everything we wanted. Bob took the SUV for a checkup at a garage where we were able to go in and check the underside, as we always like to check the underside for rust, holes etc. This vehicle was not only clean inside, but also underneath and practically rust-free! Everything about the vehicle was known and listed, with all taxes and any extra charges days before we settled. The vehicle was also detailed and that was a great thing as years ago another car lot promised to detail our minivan that was rear-ended, and gave that van to us VERY filthy. We had NO such problems with Bob. All who work there are knowledgeable and friendly and smiling! Thanks for the time and such a decent vehicle!!