DO NOT DO ANY TYPE OF BUSINESS HERE, especially purchasing a vehicle. Theres no way our car would…read morehave passed SAFETY inspection at any other place, yet calefs "inspected" it and put a sticker on it. also, they sold my parents a lemon. within minutes of driving off of the lot, it started bucking... Calef said it was a spark plug issue... long story short, my parents ended up having to put 1k into it so it was drivable. The warranty that Calefs gives you isn't even worth the paper that it's printed on.. no one excepts it.

This place ain't no good. The owner, the wife and the son all put off bad vibes. The person who i…read moregot a chance to talk with the first visit, turns out to be the shops mechanic. The worst part was meeting the family of Tony the owner. A mean looking tea kettle and a pear dont equal a string bean looking like uncle bad touch in the shop. The vehicle was priced nice but the mechanical problems made it worth scraping. New Jersey scumbag comes to mind when Tony's name is brought up at the attorneys office.

One either has a consistently good experience or the other. Mine have all been great, from…read morepurchase to service. I was not in the market for an Outback, yet my 6' 1" frame was not fitting in the newer SUV driver wells as I had in my 2010 Ford Escape, not even the Forester. That's when Craig Enslin approached me about an Outback. He asked a few qualifying questions about 2021s versus older used models. He then drove up a beauty of a previous TriCity Sales customer 2017 Outback used car with 27K miles. It was pristine inside and out with not even front hood road chips. I took a drive and fell for the car; their final price and the trade-in on my Escape made it spectacular! Forward to my first free oil change and inspection. Perfect! Now I wanted to add Starlink Service. They did the 3G to 5G upgrade - No Charge as a goodwill courtesy. I don't get goodwill out of most car dealers these days, yet I did here! Be patient, be thorough, and find a great group of people who will work with you; that's what I found at TriCity.

Great prices on car deals and for service deals but...they sure don't give you the customer service…read moreof other Subaru dealerships Service of OFL and tire rotation completed to satisfaction. Just wondering if it's just Tri-City, but of the 3 Subaru's I've owned the dealers always washed the car (or gave you a voucher for a wash) and vacuumed the car. I was disappointed that it washed washed or vacuumed When I took delivery of my car in April it was not washed or vacuumed of pet hair (my car was a CPO dealer loaner...still don't know why pet hair was in it‍).

These guys were great! My disabled daughter's reliable old car ('04 w/ 42k miles!) was diagnosed…read morewith a bad case of body rot. She needs a car to get groceries and get to her doctors appointments. Thanks to the pandemic, any used car that she could afford was in even worse shape than the one she had. I contacted a number of body shops and, sight unseen, they all said repairs would be at least 2k! I called Rouleu's in downtown Somersworth and they told me bring it in and they would look at it. Long story short, they did the body work and undercoating plus a front brake job and all new brake lines for less than 2k. We're glad we found them.

Great place to take your car. From small repairs, maintenance to major repairs, this is the place…read moreto go in Somersworth for all makes and models. Marty and his team have been servicing vehicles for over 40 years and have always treated me right. THIS IS THE PLACE TO GO!

Purchased a car for $7000. Drove it home and noticed a bunch of problems, next day service engine…read morelight is on. I call and get no answer and no reply for 3 days. I bring it back and was told, "Your warranty does not cover this vehicle get it off my lot". I take it to a dealer to get it fixed and they say,"we noticed your sticker is brand new, who put it on because the tires are not passable, nor are the breaks, this car should not have a sticker we can not let you drive it home"... WHAAAAT !!!! DEAD AND UNSAFE FOR SEVEN GRAND

UPDATE NOVEMBER 14, 2018:…read more Dan Lagrange from Key Auto of Somersworth reached out to me on October 17, 2018 and he listened to my issues and communicated with me and he went out of his way to make things right. Dan & Key Auto lived up to their commitments and stood behind the vehicle I purchased from them. I would recommend dealing with Dan Lagrange from Key Auto. Thank you Dan & Key Auto. I purchased a vehicle from Key & the vehicle was grossly mis-advertised & misrepresented. Vehicle was not repaired as per Keys own provided invoices. Purchased a vehicle from Key on 08.25.2018 and received the vehicle on 09.20.2018. During the sale my original salesperson was supposedly let go and I was given the credit manager to complete the sale. Response time was less than adequate and I had to constantly initiate contact with him to get him to respond to anything. Upon receiving and thoroughly inspected the TBSS to say I was disappointed is an understatement. The vehicle was not truly represented by Key. Other than the front passenger fender that was shown to me, there are several other things wrong with the vehicle. Huge dent in the rear passenger door, scratches and dings all over the vehicle (Not The Rub Out Kind), drivers side mirror looks like it was attacked by the wolverine (& I Was Sent An Invoice On Work Completed By Your Body Shop & It Stated They Fixed That Mirror and all the other items as well?), permanent burn marks on the front interior counsel, a family of mice were living in the engine compartment, the rear bumper was not put on correctly, the front bumper was not put on correctly, rear drivers tire has a leak in it, the people who turned it in lived near the water and a lot of the interior hinges and engine compartment metal parts have serious rust, which I was not informed of, the air compressor hose is missing, the rear windshield wiper is broke, the vehicle failed New Hampshire's emission testing and Key did nothing to correct the failure. Key was supposed to detail the vehicle as stated & they didn't, which was even shown on the invoices they provided to me, I have to do my own registration and title, which Key was supposed to do as part of their job in completing this sale or any sale, which costs me additional monies which Key never conveyed to me, etc., etc., etc. In addition to the aforementioned, I specifically asked key to only use Wells Fargo for the credit, but my credit was run approximately seven (7) Times through other vendors and now my credit has taken a serious hit because of multiple credit checks. I am aware that this is a used vehicle that is ten + years old and it's not going to be perfect, but what should be perfect is Key's marketing and representation of this vehicle or any vehicle they sell, which was not. The chances of me or anyone I know doing business with Key again is extremely low.

If I could put a minus in, believe me; I would in a heartbeat…read more Key CDJR in White River Junction is the absolute worst dealership that we have ever dealt with and we are sorry we did. The paperwork handling is absolutely ridiculous if you are put on an intransit plate from them to New York. Why would registration / titling paperwork on their end be sent to Beacon Auto Tag in Williamstown, New Jersey ??? Goes from Vermont to New Jersey to New York (some private DMV as Beacon says) then finally to the customer. It should not take over 6 weeks for the paperwork to process unless the so-called title clerk did her job correctly; what happened to the TC doing the job; instead of sending paperwork to some fly-by-night company like BEACON AUTO TAG. Doesn't the dealerships know they are losing so much money !!! All in all; DON'T EVER and I MEAN DON'T EVER DEAL WITH ANY OF THE KEY AUTO DEALERS ANYWHERE IN THIS COUNTRY...Their Dealer licenses should be YANKED from them all !!! Because if they screw people at one, you can bet they do it at all of them. WTH.....they are also LIARS !!! I was told that they would send me a check for half of the document fees that I was charged to keep me happy...where is it; LIARS !!! ¯\_(ツ)_/¯

Jamie is an absolute wizard…read more I couldn't believe my eyes at the result. We bought a used car from 2008, with 226K miles, and it was pretty grimy inside and out. After the full deluxe treatment, it almost looked brand new. I was really asking "how is this possible?" over and over. This service easily added thousands of dollars to the value of the car. The previous owner should have taken it to Jamie before selling it. Under the hood of the 2008 vehicle was one of the dirtiest I had ever seen in my life. It almost made me hesitate to buy the vehicle. But after Jamie's under-hood treatment.... seriously, it's ready to have it's hood open a car show. Such incredible attention to detail, and such professionalism. His shop is also immaculate. Jamie committed one unforgivable act, however: he forgot to take BEFORE photos and videos of the car! :-) I wish I could post them here, because you wouldn't believe your eyes either.

Incredibly professional and thorough service that I could not be more happy with. Highly…read morerecommend!!

I went here last week looking to test drive a car I had found online. I was greeted shortly after…read moregetting out of my car by a nice gentleman. Shortly after I was test driving a Nissan Rogue. They were wanting me to finance the car, this is the only way to get their online prices. After stating I was wanting to purchase outright, they kept wanting the financing. I was hoping to do some dealing, but there was no budging. So I left and continued on shopping. My salesman did try to get his upper to work with me in the days following, but no luck. I would browse there again in the future. But read their fine print. Their online prices are only honored if you finance. Every other dealership I've been to does not do this, and instead goes by the price listed on their website, financing or outright purchasing.

I purchased a 2019 Nissan Rogue from this dealership on February 2. Since then, I have driven…read moreapproximately 1,500 miles and have experienced multiple issues, including a driver's door lock actuator that never functioned properly from the time of purchase, replacement of both front struts and the sway bar links, and rust concerns. Before purchasing the vehicle, I reported an intermittent noise coming from the left front side during the test drive. After the vehicle was inspected, I was advised that the noise was likely ice buildup and that no mechanical issue could be identified. Approximately 1,500 miles later, the left front strut on the same side was found to be leaking. Both front struts and the sway bar links ultimately required replacement. The driver's door lock actuator had not functioned properly since the time of purchase. When I reported the issue, I was initially told by the sales department that I would be responsible for half of the repair cost despite the fact that the actuator had never worked properly during my ownership of the vehicle. The dealership later agreed to replace it. My experience with the service department was also concerning. While walking through the clearly marked pedestrian walkway to move my vehicle to the service area, I was using a cane because I was scheduled for hip replacement surgery the following week. A person backing a vehicle into a parking space came very close to hitting me. The individual was wearing a dealership uniform and had just removed a dealer plate from the vehicle. When I reported the incident, I was disappointed that the service manager stated it was a customer rather than a dealership employee, despite what I personally observed. The handling of the situation left me with concerns about both customer safety and accountability. Approximately six weeks after purchase, and after driving the vehicle very little due to recovering from hip replacement surgery, I discovered rust developing along the door sill/rocker panel seam area. This was not simply surface rust sitting on top of the paint but rust that had begun pushing through from underneath. Given the nature of the rust and the short time I had owned the vehicle, I believe it was present at the time of purchase, although I did not notice it during the sale. I brought the issue to the attention of management, and the manager asked me to email photographs so he could look into the matter. I promptly sent the requested photographs. More than a week later, I have not received confirmation that the email was received or any follow-up response. I understand that used vehicles can require repairs and may have imperfections. However, after only approximately 1,500 miles of ownership, I am disappointed by the number of issues that have arisen, including a door lock actuator that never worked properly, a leaking front strut after reporting a noise during the test drive, rust pushing through the paint in the door sill/rocker panel seam area that I believe was present at the time of purchase, and the lack of communication regarding concerns that were brought to management's attention. Based on my experience, I cannot recommend this dealership.

Very nice ppl. Was recommended to go here by a co-worker. I own a older Subaru and I wanted to have…read moreit looked over to see if it's worth keeping another year. They seemed to have my best interest in mind and said that i would be coming up next year on some services but it was starting to get so rusty underneath that there were some small holes on the rocker panels.So, they thought it was time. Plus the rust holes would need repairs for a state inspection. He also said that if I found a car that I was interested in, they would look it over and see if it is in good shape. We now take all of our vehicles there.

The people that work at range automotive are honest and tell you like it is I've taking my cars…read morethere a few times and would continue to and would recommend to anyone that wants a honest and done right job

Peter Keravich is the most honest car dealers our family has ever had the pleasure of buying a car…read morefrom. While buying a car can be very stressful, we had no pressure, and all good information leading to the purchase of our car. Peter is there for future questions or concerns, he does not disappear. We would recommend him to family and friends as a first stop in choosing their next used car.

just one of the best auto dealers I've ever dealt with hands-down,, didn't have a lot of money to…read morespend. Peter gave me two really good deals on vehicles recommend him highly.