This hotel is in a prime location which also means there may be street level noise too. The staff is nice and having free breakfast is always good. Though there is room to improve the breakfast. The oatmeal toppings are stirred right by an open vent that looked dusty. These topping have no cover so any dirt could fall into it. The peanut butter is generic and tastes old. The yogurt is basic, no Greek yogurt. They have apples and oranges. Also to go bags are available with a bagel, water, and fruit. The hotel is dated. The first room I got had no view and a very loud AC. I asked to be moved to a room with quieter AC. I got moved to a higher floor with quieter AC, but still the sound of constant muffled water/bubbling sound. This room was street facing so lots of outside noise too. The room is small, found a dead fly on the window sill and on the bed. The tissue box was basically empty... something minor but would be nice if an extra was in the bathroom. The wall by the bed looked like it was peeling... no power outlets near the bed. Also, the AC was leaking. Little droplets of water occasionally fell on to the bed while I was sleeping. Water pressure is low in the sink and shower. Toilet wouldn't flush properly. While convenient, decent pricing, and nice staff, not sure I'd stay here again considering the above concerns. read more

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This is a beautiful historic hotel in an amazing location in the loop. My wife and I stayed here this past week and we loved the experience. They were so helpful, and let us do an early check in when our plane got in earlier than normal check in time. The room was very clean and reasonably sized, and we had a great view of the skyline. The breakfast is excellent, and changed everyday we were there. The waffle and topping bar was a real favorite, and the egg white frittata was seriously good. They had very good coffee available in the lobby and a wide tea selection as well. The experience was solid all the way through and we would stay here again next time we're in the area :) read more

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Pros: A more affordable option in a perfect downtown location. Clean rooms. Most staff are Hampton-friendly & very helpful. Really interesting building (the old Chicago Motor Club, with original signage on the wall). Usual free breakfast, although there are other options in the area worth trying. Cons: Couldn't select a room in advance on the Hilton app. Tried calling the front desk, but person who answered was unwilling to try helping. Our assigned room (310, away from the elevators & facing the street) was very small, although to be fair that's to be expected in a big city. (It looked as though the 2 queen bed rooms across from the elevators had more space.) No plug or charging stations anywhere near the beds, not even at the bedside lamps. read more

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Over the course of my career i have stayed at a number of hampton inn's around the county since my companies preferred hotel vendor are hilton properties. While hampton inn is pretty much a basic hotel, one of the perks is the daily breakfast which can be a life saver when traveling. Its your typical breakfast fare but they always have a hot food item. Overall this is a decent hotel with a bar in the lobby area. The one drawback is that its located near the river walk and thre is a lot of traffic in the area so if your sentsitive to sound and honking horns then im not sure i would suggest this particular location. Otherwise it is rather centrally located with a number of food options near by and millenium park is an easy walk. There are also various transit options near by which gets you to other parts of the city. It was about a 30 min metra train ride to get to the obama presidential center. read more

Clean, and convenient location. Very comfortable and free breakfast! Nice workout gym too. I'd stay here again. read more

Asking for the corner room so you can have amazing views of the river and bridges. Room can be colder than other hotel rooms because how old this building is, but people were nice and view is unforgettable. read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - View from 1601 - Hotels Near Me - Chicago, Illinois

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I had a really good stay at the Hampton Inn, the original Chicago Motor Club and historical art deco building. The rooms are very clean and cozy. The bed was very comfortable. Despite being in the heart of Chicago and all the traffic and people, the rooms are fairly quiet. I heard nothing from the other rooms and minimal traffic noise. The drawback was the whirring noise from the air conditioner. Condensation from the air conditioner dripped on me a few times, too. I think the heating/cooling system needs to be updated, but it's a very old building and probably difficult to retrofit. The staff was fabulous - very helpful and friendly! April at the front desk answered all of our questions. Jackie from housekeeping anticipated and took care of our every need. George from security made some really good suggestions for dining within walking distance. This is a convenient location close to many attractions and a good option for a nice comfy stay while you are in the Windy City. read more

Hubby & I stayed here on our 38th wedding anniversary. I have OCD and I'm very particular about cleanliness. This place met my stringent demands. It is close enough to walk around and see the local attractions. Decent breakfast included. They had helpful staff that watched our luggage after checkout until we could catch our late night train.. read more

The room was nice, on the small side but clean and well maintained. Complimentary breakfasts were ok, nothing great. The majority of our four night stay only one elevator was working. A bummer when you're on the 14th of 15 floors. Room was not serviced even though every other day service was promised. Disappointed at best. read more

Very beautiful building that once was the headquarters of AAA. Remodel was done keeping the original beauty of the building. It's location is right in the middle of everything you want to see in Chicago. Completely walkable. Great free breakfast. Will stay again. Staff was nice and accommodating. read more

This hotel really grew on me as we stayed here for four nights in late July! At first, it seems kinda just OK, and when we got to our room the AC was making the most obnoxious whining sound (which when you're traveling with two small kids, you're kinda used to but I digress..) OK, the not-so-great: I went out to check on the ice machine on our floor but it was broken. Went to check on the fresh water from the fitness center and it was also broken. I was wondering what I signed up for, but here's where it gets better: My girls and I made "ice missions" where we'd go to a higher floor to fill up the bucket. It became a highlight for them, and they still talk about it. The AC still made the sound, but we got used to it like a weird white noise. I was too tired each day to notice anymore. Now for some highlights: The beds were really comfortable and we all slept great! When we got up, we were all excited for the breakfast that was included. This saved me SO much time and money. My kids need to eat quick when they get up, and sometimes they think they're hungrier than they are. With restaurant prices and wait times, it was so nice to have this all baked in. Some of the breakfast highlights were cheese omlettes, crispy bacon, OJ, and the homemade blueberry waffle maker. Also nice to have pretty good coffee available right when you get down there. It was really busy at breakfast one day, but we shared a table with some nice ladies in for a tradeshow. Oh and I haven't even mentioned the location -- perfection for what we needed. Footsteps from the riverwalk. Accessible to TONS of bus lines. An easy walk to Millenium Park and the bean, or Metra stations, etc. Loved being right in the action here and how easy everything was. So this was worth it 100% for us. We went at peak Chicago tourism season so it was marked up a bit, but again we made it up in food and by having easy access to everything we needed. I'd stay here again for sure. read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - Outside looking east - Hotels Near Me - Chicago, Illinois

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This is a fun hotel with a glamorous feel. I stayed for two nights and enjoyed the experience. Cons: if you want to buy treats at the hotel store, the selection is limited. The middle elevator is a service elevator, but I didn't find that out until I was already on it because of a small sign inside, and then a staff member scolded us for using it. Pros: everything else. Except for that one staff person on the elevator, everyone was incredibly kind and helpful. The desk staff let us check our luggage at the end of our stay, then offered to watch it a few minutes longer after we retrieved it so we could use the restroom. The atmosphere smacks of a 1920s speakeasy. The breakfast is varied and tasty. The vintage car is cool. Would stay again! read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - Lobby - Hotels Near Me - Chicago, Illinois

Rooms are small which is not unexpected in a downtown hotel. They struggled to keep the AC working while we were here. Rooms can be quite muggy when that is going on. The location itself was great. read more

I booked this hotel for my recent 4 night / 5 day stay in the city. Upon arrival, the front desk associate was very friendly. He checked me in right away and gave me my complimentary Diamond member water bottles. He was very friendly and even thanked me for my stay and for my Hilton member status. On the second day of our stay, I requested housekeeping to make a visit on our third day. I texted the app and got a response from the front desk right away and my housekeeping visit was confirmed. Next day rolled around and when we got back to our room late at night, our room had not been cleaned. We needed new towels and trash to be taken out but no one showed up. I texted the app right away and I received an apology and was told they would get me in the next day. The next day our room was finally cleaned. We were so thankful and relieved. We enjoyed the room. The room was spacious and there was enough room for the four of us. We had two queen beds with plenty of room and the beds were super comfy! We had breakfast once and it was decent. They had an assortment of entrees which included: quiche, hard boiled eggs, breads, muffins, sausage, oatmeal, waffles, cereal, juices, fruits, and yogurt. (there might've been more but can't remember) The lobby area is nice and has plenty of seating. One of the nights we had ordered food via Grubhub and so we went downstairs to wait. The overnight associate working the front was very unhelpful and unfriendly when we asked him a question. He left a sour taste in our mouth. Out of all the employees we interacted with, he was the only one that was rude. We loved that the hotel was located in such a good area and so close to everything we had planned to do. It's such a prime spot and you can walk to everything from here! We felt safe in the area as well. read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - Hotels Near Me - Chicago, Illinois

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I wish Hilton would put more work into promoting this beautiful, historic building. It housed the Chicago Motor Club and later AAA (triptiks!). The lobby features a promotional mural map of the United States that was restored, and other original features appear restored to match its art deco architecture. Here's some history on it: https://www.chicago.gov/content/dam/city/depts/zlup/Historic_Preservation/Publications/Chicago_Motor_Club_Bldg.pdf We stopped in for a drink on our way to dinner and enjoyed the atmosphere. But we were the only ones there - couldn't Hilton do something to draw crowds into such a special building, especially with its modestly-priced drink menu? Clean things up, dim the lights and get this place going as a cocktail destination! read more

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Great location in the heart of downtown Chicago. Location alone makes this a place to stay. On top of that, complimentary breakfast is included. Bonus! I stayed here for girl's weekend. We opted for this location because of the location and for the adjoining rooms. So nice to have our own beds plus share a space with our friends. Our weekend started by checking in 1.5 hours early and getting an early check in fee of $25/room. No problem until we get to our room. One of our toliet didn't work. We called the front desk and it took about 1 hour to get someone to our room. One of the girls figured out a temp fix to stop our toilet from running. After going out for dinner, we came back to our room and had challenges with the toilet again. It overflowed and toilet water was everywhere. Since it was 12:30am, there was no maintenance available so the front desk sent up a plunger. My friends and I were responsible for using all the towels we had to soak up the toilet water, get our hands and feet dirty, and hoped that the plunger would fix everything. We were told to put the plunger outside once we were done. We got a call around 1am. Pretty shocked that we got a call that late but they wanted to make sure the plunger was placed in a bag and put outside when we were done. We didn't have a functional toilet all night until maintenance could come back up the next morning at 7am. Pretty frustrating. In the morning, we followed up with the front desk and we were given fresh towels. We had to remind the hotel that our bathroom overflowed and our floors and toilet was covered in toilet water. We needed cleaning supplies and support to fix this issue. After housecleaning saw the mess, they came back and cleaned the toilet for us. Definitely not the hotel's fault, but the situation could have been handled better. After speaking to the front desk, we were comped our early check in fees and provided Hilton points for the inconvenience. Oscar and his staff was nice and didn't argue back about the challenges we dealt with, so that was good. The hotel could use a little more TLC with one broken elevator, lack of maintenance staff, and the volume of people staying at the hotel. My two cents! read more

DO NOT STAY HERE. Standards have dropped and are not worth the price anymore. This hotel and the management are disappointing and highly advise to not book this hotel. The ONLY POSITIVE to this is the individual who checked me in has been great and very accommodating. She was great and Housekeeping: It is not every day, which is fine, but now it's been MULTIPLE DAYS of my trip without a clean room, and I have to ask for more towels consistently. Room appearance: The rooms are small and cramped. There is ample outside noise, and the windows do not open. The room needs renovation as there are stains on the wall, stained tiles (almost mold), a painted ceiling, and windows that need soundproofing. I sent a formal email to the General Manager on 07/23/2024 and have yet to hear back at all. It just shows how much they care about their guests. The only response I got is when I filled out the survey for Hilton and got a standard response but not action as to what is going to happen. read more

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I went off other reviews and was very disappointed with the hotel - other than the location which is excellent. We had quite a few rooms booked with family all traveling. The hotel feels cramped and not clean as it should be. The windows we all had looked directly into another hotel which was unpleasant to see into other guests rooms - we had to keep Our blinds closed the entire time just for privacy. There was no way to change each rooms thermostat and given that there was a heatwave we wished we could make the room Cooler. It was dirty and cramped. One of our rooms was changed for another because of the hair on the floor and lack of vacuuming- it just felt like it needed a better attention to cleanliness. The location is amazing and the history and decor are great - but the rooms, views and above mentioned made me never want to book here again but try a different location. read more

Allow me to get into the positives before I lay into the negatives with this hotel, and do I have my complaints with this hotel. -The location is great. Easy access to the CTA and all major attractions. -The staff is very courteous and accommodating. Now for the dirt. Upon arriving to the hotel, I was given a high floor room. Upon getting to the room, I saw it was no larger than a cruise ship stateroom. I found it to have a musty smell and had dirty sheets. On top of that, the room had a large coffee stain on the bathroom vanity! That was strike three for me. I called the front desk and asked for a room change, which they obliged. Unfortunately, they only had two rooms available (more on that later), so I asked for the lower floor. This room was a bit bigger than the last one, but had a balmy feel to it. I also noticed two large stains and pointed them out to the staff. There was no way I was going to make this work, so I called the front desk for another room change. This time I got the hotel manager, Hector, who said there were more rooms available (so the front desk either lied or was ignorant), and said since I am a Hilton Honors Gold member, I was entitled to a free upgrade. He gave me a room on a high floor overlooking the river. That was nice. What was not nice was the stained sheets which I showed him and he promptly changed the sheets in front of me. This would have been bad enough, except for two more things. Firstly, the plumbing emits a loud 15 second noise when someone above you flushes the toilet, and two, the breakfast was vile. Inedible. I should know as Hampton Inn's are not the best for breakfast, but the food was so raw and disgusting that I was forced to fend for myself. There was one day they barely had any selection! Thankfully, Hector was accommodating and gave me some compensation for all the inconveniences I had to face. Oh, if you are a light sleeper, be mindful that the garbage trucks go by between 2 and 4 am, so the people who complained about a loud crashing and banging noise are correct. I do not know if this is the post COVID hotel world in poor housekeeping, or this hotel, but a string of dirty rooms is unacceptable for Hilton standards. It has been a trend that I cannot endorse. The only reason that I am not knocking it for a one star review is the friendly front desk staff. read more

The location is great if you're looking to stay downtown. But the rooms are small, the hotel itself is extremely outdated and the HVAC system is "old" and kept going out/off. read more

Hotel grew on me as first impressions were not positive. This hotel is a tad tired and needs a face lift. Fact elevator signage seems hand written was telling. Rooms are very small and I've stayed in a lot of Chicago hotels. Would not recommend for two people. Windows are not sound proof. I heard the garbage truck everyday as others mentioned although not quite as loud as others imply. Get a high floor if you can! Housing keeping is every other day but I'm fine with that. Also, gym is small and treadmills are older standard. Luckily it was good weather to run on lake. I found workers friendly and breakfast adequate for a Hampton Inn. Location is a+. Lobby is cool although I feel like a slight remodel could improve. All in all, I would stay here again but I also would look at alternatives including next door Hilton Garden Inn that is newer. read more

Great spot! Everything was near by. The river, the bean, London house, Nutella, and etc. They even had breakfast included. The only issue was the room was kinda small and I didn't have a phone plug next to my side of the bed. read more

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Pros- Great location Free breakfast, employee working that area clearly took pride in her job and did a great job making sure this area was stocked Historic art-deco style lobby Cons- Room was TINY Visibly dirty in room and throughout facilities Needs updating In short - if you want a hotel in a super convenient location without frills this is your spot. If you want a spacious room with a focus on amenities I would consider looking elsewhere. read more

My husband and i stayed here for afew days while visiting chicago and we were amazed and happy to have selected such a great central location. The hotel is in the original motor club building which is full of history and its a beautiful hotel. The service was very friendly and its very clean hotel, there's a gym , business center and a bar. I saw a lot of complaints about the free breakfast but i found it to have many options even for me that i don't eat dairy, also i understand its a free breakfast in a budget hotel not 5 stars and i don't expect a steak or gourmet food. I would highly recommend this hotel , the location is walking distance to everything specially the riverwalk , the L and tours. read more

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Unless you have to, don't stay there. Air conditioning units make a constant noise. The staff was helpful in moving us to a room with the same issue. We left. It was difficult for me to understand how Hampton expected you to stay in a room that loud. I challenge the GM to stay in room 610 with the air on all night. read more

Amazing location close to everything! We loved the central location. We stayed in room 1501. It was a beautiful little room with an amazing view. AMAZING. We loved it. The bed was comfortable, and all was good. However, there really isn't anywhere to put your things. There's a small closet to hang a few things. That's about it. No shelves, no drawers anywhere, and so forth. But again, we'd stay in the room again for sure. The main problem was that we had to literally beg for the room to be cleaned. They said that they would clean the room every other day. Not true. On day three we asked them at three different times of the day to please clean our room as we were leaving. They never did. They finally came in at 9:00 pm after I threw a little bit of a fit. Then, on day 5, they were again a no show. We called and they promised to clean the room at 10 am. No show. They they promised to clean the room in the afternoon. No show. We literally ran out of toilet paper and our towels were dirty. I threw another fit and they promised to show up. No show. The next day, same thing. Lots of promises to come clean, and no shows. So, back to the desk I went. Threw another polite fit and this time the manager, Dante, said he would literally go to my room and wait for the cleaning crew for me. We went to dinner, and when we got back, the room was clean. Honestly, I don't know what's happening with the housekeeping crew, but the front desk did seem like they were trying to get it cleaned for me. I dunno. Wish I could give them 5 start. But alas, when you can't even use the bathroom in your room that you're paying $200+ a night for, it drops to 1 star. BUMMED! read more

I love this hotel! I wasn't quite aware of this when I booked (the car in the lobby should have tipped me off), but this building was actually the original home of the Chicago Motor Club! Built in 1928, it became a Hampton Inn in 2015, but instead of gutting the place and making it all modern and lifeless, they kept the interior design (at least in the lobby) basically intact. Not only is this building historic, but it is artistic as well! In fact, there was a tour that went through the lobby during the day that we happened to witness. I believe it was the Chicago Art Deco Society or similar, but I can see why this place was a stop on the tour. The lobby is adorned with art deco design from the original construction, perfectly preserved and maintained. There's actually a 1928 Model A car in the back balcony (off-limits, but still omnipresent). The old AAA logos and designs can be seen throughout, though in tasteful representation. They even had old signs like "Western Routes," "Eastern Routes" from back when you would go to those desks to explore the country in a given direction! I mean, it's a small detail, but something like that could have easily been torn out and forgotten to time. I really appreciate the dedication to the art and the history of this building. It almost felt like traveling back in time when you walked in the lobby. The rooms were modern enough, though, with the conveniences you'd expect from a Hampton Inn. It includes free daily breakfast from 6-10am and a 24-hour sundries shop (not very highly stocked, but good in a pinch). The location is amazing, as you're right there in the North Loop next to so much! It was a quick walk to "the bean" (a.k.a. Cloud Gate) and all of Millennium Park, not far from the mass transit system, and easily accessible via car or rideshare. The only real issue might be the price, but staying downtown and close to everything does come with a cost. Plus, if it keeps the art deco interior intact, then I'd say it's well worth every penny. Also, the staff bears mentioning, as they were quite helpful and friendly throughout our stay. Ask them about the history of the place, if you have a spare minute! I would definitely stay here again the next time I'm in town. The history and location alone are well worth it! read more

The Hampton Inn Chicago Downtown was ideally situated in the North Loop, providing convenient access to the museums and parks to the south, as well as the North Ave. Beach and Lincoln Park to the north. However, its location was its main draw. First, they were clearly short staffed, as the front desk attendant was also in charge of delivering extra towels and supplies to our room. Plus, the bar was only open twice a week, due to a bartender shortage. I will say that the bartender was extremely friendly, unlike some of the other staff who seemed put out by even the most minor request. Secondly, our room was not very clean, and there were visible hairs in many spots in the bathroom. The walls were very thin, and we constantly heard our neighbors. In fact, I was in the shower and thought someone was pounding on our door, so I had to run out to check, but it happened to be for a different room. In terms of room amenities, the bath towels were very small, and the only toiletries provided were shampoo, conditioner, and bar soap from Neutrogena. The gym was in the basement and was ill-equipped. There were 3 treadmills, 2 ellipticals that both bounced all over the place when in use, and 2 recumbent bikes. There were no weights, but there were some medicine balls. The largest ball was 10 pounds and was ripped in half. There was only one mat for floor exercises or stretches. Lastly, there were no towels for over a week, and I had to request wipes. The complimentary breakfast was fine. They had some cereal, granola, fresh fruit, oatmeal, waffles, potatoes, and rotating meat and egg dishes. Overall, this hotel was mediocre at best. They desperately needed staff and have to start prioritizing the guests. read more

Location = 5. Clean rooms and customer service = 0. I'll spare you my rant, but they must be used to complaints about the rooms because "30,000 points" rolls off their tongues pretty easily. read more

Nice looking hotel and affordable but damn if it isn't the loudest hotel I've ever stayed at. Thank god I brought ear plugs. The air conditioning was almost unbearable loud but needed because it was warm. The rooms for the price are the price of a suite in other cities. It's a small box about 6 feet x 5 feet. The room was clean but wouldn't stay here again way too noisy. read more

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This is a fairly ordinary nice hotel except for the drop dead stunning art deco lobby. Also there's a huge map showing highways made maybe in the 1930's for AAA. A real treat. read more

The hotel was good not great. They have great cleaning service and they take care of getting you clean towels and making your bed while you are out. Now the elevator is dated and it will take you anywhere from 15 to 30 minutes to get up or down depending on the day or night you are trying to get to your floor. Since they only have 3 little elevators. May be just showing the sign of times. Since it doesn't look very up to date in the decor. The breakfast they have for guest is disgusting. I mean I didn't expect top notch food but it was just gross. I tried it once and I could not somach it. Let me tell you I have a strong stomach and I gagged trying the eggs with sausage and biscuits. Then do have a pool on the top floor. With a work out room. Didn't try either but it did look okay. Also dated. Now it worked for where it was located. Which it was near all the magnificent mile shopping area and walking distance from many of the places you may want to go. Now the view from the 34th floor was nice though. So they did have that going for them. read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - The view is nice from the 23rd floor ! - Hotels Near Me - Chicago, Illinois

Room is pretty darn small. Truly only fits the king bed with maybe 2 feet on each side of the bed. No dresser. One of the bedside shelf's does have 3 small dresser drawers (calling it a dresser is giving it WAY to much credit. There is a small closet about 3 1/2 feet wide. The bathroom has very little counter space. There is a small desk with an uncomfortable chair. By the way the only chair in the room. No place to put another chair. This room is smaller then an inside cabin on a cruise ship. Reminded me of the old McDonald's "Super Size" me commercial. This is the one that shows a guy checking into his room and when he puts the bed down the door won't open. This room is very close to this For Real!! The hotel is centrally located and they do serve a nice hot & cold breakfast. I don't know if I would stay here again given the price and the very small rooms though read more

Stopped here while on our way as part of the Four Park Jimmy Litz Invitational 2019, as narrated by Pat Summit. Unfortunately, we were too early for checkin before heading to Wrigley, so we had to put our bags behind the counter. Not that I keep anything valuable in my bag ever but this was a little flimsy for my liking. As a Rewards member you would think there would be something prepared - or a room to leave your stuff in? Really cool hotel at the former Chicago Motor Club which I will have to read up on, but like Cincinnati, an older building updated and upgraded. Lobby had a bar which was cool- as well as a Model A car on display. Breakfast was fine and good - with blueberry waffle mix (a new feature) added and nothing but omelettes for the egg option. Which is my favorite! As far as the room goes - very tight quarters. I understand it's a vertical building etc etc but I could reach across the room and hit wallpaper. Bathroom is clean and the bed was comfortable. However - there wasn't a remote in the room for the TV which we had to have brought up. Overall I liked this place but the valet was just categorically considered robbery. Yikes. read more

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First official business trip after 2 years and even with diamond status, reminded of the worst experiences of traveling for work. Room had a horrible smell of stale smoke and room deodorizer, with a touch of old wet dog? They need to do more than spray the room with eco labs type chemicals which make the problem way worse. When there is a smoker in the room, charge them the full cost to properly correct the awful smell. Chemicals make it so much worse and can lead to a sinus infections for the next guest. I left the hotel feeling miserable. That and no sign of any soaps or shampoos was not expected. The very jinky door latch left me uneasy for the stay. Was disappointed in the response on check out, only offering to check the room before the next stay. Why on earth would I try again? Had to keep the windows open, which was incredibly loud. So, very little sleep, the start of a sinus infection was not a great experience. Not at all what I would expect as a loyal diamond customer at a Hilton brand hotel. The staff were nice, but were not able to make me feel any better about the stay. read more

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Very clean, perfectly central location, good hotel for the price point especially compared to some of the insanely expensive hotels just one block away. Friendly staff. The rooms are tiny but they still have everything you need. Room was very clean. My only 'ding' is that the breakfast area was a complete cluster, way too small and mediocre breakfast, however I was still grateful to have the breakfast and I was also there on a holiday weekend which I'm sure made it more packed than usual. read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - Hotels Near Me - Chicago, Illinois

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the hotel water was cloudy and we called them and said its just the water pressure and they would fix it but it never got fixed read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - cloudy water - Hotels Near Me - Chicago, Illinois

almost every Hampton Inn is universally a good place for business travelers to stay. this one is no exception. it is well located for downtown business, the rooms were clean, spacious, and the hotel was quiet. Nice to see the breakfast buffet is back as well. no reason to not recommend. read more

Hampton Inn Chicago Downtown/N Loop/Michigan Ave - great lobby in a historic building - Hotels Near Me - Chicago, Illinois

With the recent reviews regarding this hotel, I was a little cautious. I will say, I was very happy with my recent stay. Being a HHonor member, I was able to check in on line and because of my Hilton status, I was able to obtain my digital key for my room. I had stopped by the front desk when I had arrived to asked couple of couples and to check into the second room that I had reserved. Cynthia, Guest Service Agent, was very friendly and went over the amenities. The hotel was remodeled from an office building and I felt Hilton did a great great with the renovations. The lobby is long with the front desk is right to the right when I had walked in to the hotel. There were plenty of seating area in the center of the lobby which also is the seating area for the morning breakfast. If you need a cocktail, don't worry, there is a bar on the first floor. If you need any snacks, the hotel offers a small commissary for snacks and other items. I thought the prices were a little high, but when you don't want to go out to get an item........ There is a fitness center with many cardio machines and a business center on the lower level. The elevators are to the left. The elevators are a little tight but have great music playing. My room was right across from the elevator so I was able to find my room right away. Once inside of the room, I didn't hear a thing in the lobby. The rooms are on the smaller size with just the minimum pieces of furniture needed in the room. I will say, the bed was very comfortable. The bathroom is a no-thrill bathroom. There is a hot limited breakfast included which I was very happy with. The buffet offered scrambled eggs, bacon, sausage, waffles, toasts/bagels and various drinks. I was able to eat at one of the communal tables. The dining area can and will get busy so you may need to take your breakfast back to the room. Overall, I was very happy with my experience and would recommend this budget hotel. read more

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Great service, kind staff (front desk personnel are BOMB AF) and clean. What else would you want in a hotel?. Best location! Oh and did I mention they have the best coffee stand served all day which also serves teas, hot chocolate and hot water, and it is FREE! And great breakfast served every day from 6-10am. I mean should I say more!?! This place is the go-to if in Chicago. Period! read more