Stayed here for an evening and it was a decent experience. Booked via my corporate travel agency and my room was ready upon arrival. Despite requesting for a digital key, my room wasn't ready until I checked-in at the front desk, showed my ID, and provided my payment details...which defeats the purpose of a digital key... The front desk agent seemed tired and didn't want to be there. The property is in the same building as Homewood Suites and share the same facilities. The main lobby is located on the 4th floor as the first 3 floors is parking. The property was convenient, close to my client and merely a 5-10 minute walk from the Orange line station. The room itself was mega spacious and quiet, made using US Steel and glass. Construction quality was top notch. Water pressure in the shower was great. The towels were decent, on par with a Hampton Inn. The mattress was ok, seemed more like a Bonnell spring with the entire mattress shifting with movement... The sheets and blanket were decent. The HVAC did a good job in keeping the room comfortable. The TV was a Smart TV enabling a HDMI connection along with channels on demand. The breakfast downstairs was lackluster, despite premium sausages along with a fruit collection. There are numerous eateries nearby, including a Michelin star restaurant across the street! read more

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Chose this because of location and price. Our check-in was friendly and informative. We each got a bottle of water. Our room was a corner room 1515. It was huge and had great views. I hate feather pillows so our second night I asked for fiber filled pillows , which they delivered. Our first morning our breakfast was great. The plates were ceramic and they had two waffle irons with two choices of batter. Our second and third mornings the plates were paper and there were no waffle irons. So our last two breakfasts were kinda disappointing. Items they had were kept full and the dining areas were kept clean by staff. Front desk was helpful with pizza recommendations and the store had drinks and some snacks to buy. We would totally recommend this location with its easy in easy off of the highway. Also close to The French Market and not far from Michigan Ave. read more

Hampton Inn Chicago West Loop Fulton Market Area - Hotels Near Me - Chicago, Illinois

Central, very clean hotel! I am very sensitive to the cleanliness of hotels - and this one was perfect for me. The hotel itself is beautiful and customer service / cleaners / other staff were all wonderful. This will be our go to place to stay whenever we visit Chicago again! read more

We had an absolutely amazing stay at the Hampton Inn. Prior to getting there, the staff contacted me via email because I needed to update my card. When I wasn't able to get through on the phone line (they were having technical difficulties), they sent me a form to complete. Upon our arrival at 7:30am, we were greeted by Bonnie and Zani. We initially were just going to stop in to drop our stuff at the desk but Bonnie let us know a room was available. Perfect! They tried to make our keys right then but the key machine wasn't working (bless them and their patience with technology) so Zani took us to our room personally. Then called our room a few minutes later to let us know our keys were ready to pick up. Because of their amazing service, we were able to spend a full day walking around Chicago without having to worry about checking into our hotel. The next day, when we were checking out, we dropped our stuff off to be held at the front. And when we needed to leave later that afternoon, it was easy to pick up. The rooms were very clean, the complimentary breakfast was delicious, the gym had everything we needed, and the location was perfect. But really I just want to give a shout out for how the team at Hampton Inn went above and beyond for us. read more

Room was very clean. Good location in West Loop. Short walk to restaurants, and convenient for a morning run along the Riverwalk. The parking garage was convenient, allowed multiple in/out and valid until 5:00 PM after checking out. Worth the cost over using SpotHero and walking to a different garage. Complimentary breakfast was standard hotel breakfast buffet with factory scrambled eggs, rotating meat choices, and a waffle maker. More breakfast choices on weekdays than weekend during my visit, but it was fine. read more

First, Zani is the GOAT. She was so accommodating and made our stay 10/10. Everything has been fantastic, our room was clean, staff is very nice, great view, close to everything you need toiletries wise. Complimentary breakfast was open until 9:30am on weekdays and 10am on weekends. Also is in a great location! read more

Hampton Inn Chicago West Loop Fulton Market Area - Bedroom - Hotels Near Me - Chicago, Illinois

Outstanding in all respects -- clean, comfortable, tastefully designed, friendly staff, etc. I suppose the only negative is that there were no waffle makers at breakfast, much to my kid's disappointment. But everything else was outstanding -- definitely 5 stars. read more

Walking distance from train station. Great location! Hotel was reasonably priced and very clean. I'd recommend and definitely stay again !

I considered Hampton Inn Chicago Downtown West Loop solely because of its distance from me, and its accessibility via CTA Train Station-Clinton & Lake. For a night stay, Hampton Inn Chicago Downtown West Loop was pricey ($397.42), but it was also my lifesaver amidst an emergency because of there being a room available at the time. First off, the front desk is located on the 4th floor of the building which I thought was unique. My experience with the receptionist behind the desk was nothing less than professional. Since my room had been booked, the only thing check-in consisted of was a verification of my information and giving me my room key. I was also given a complimentary bottle of Niagara purified drinking water which was totally needed at the time. And for your information check-in starts at 4:00 pm and check-out ends at noon. The room appeared very nice! I adored the furniture and the hung-up pictures of sights around Chicago. While browsing around the room, I adored the overview of outside from the window, and the sliding bathroom door which concealed the closet and the bathroom when either open or closed. Another thing I loved were the liquid products inside of the bathroom that added a unique touch being that they were attached to the wall. Seems like hotels are doing away with mini hygiene products like lotion, shampoo, bath soap, and conditioner. The room met my cleanliness standards! Even with everything on my mind at the time, I had no issues sleeping in the king-sized bed during my overnight stay. Not once did I wake up as my head was engulfed in-between the comfortable pillows. I really enjoyed the shower; its soothing water pressure made me feel very cleansed during my usage. Plus, it was wonderful toggling with the spray patterns and the addictive feeling of the pressure hitting the inside of my ear, hehe. Other things the room came with were a refrigerator, and electrical outlets with USB inserts which came in handy. Hampton Inn Chicago Downtown West Loop appeared to be in great condition and clean! If you plan to stay at Hampton Inn Chicago Downtown West Loop, the hotel does have a fitness center, and an indoor swimming pool. During my stay, a swim in the pool and a workout in its fitness center was the last thing on my mind at the time. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Chicago Downtown West Loop. Some that I adore are within Fulton Market District itself, which I refer to as a foodie's paradise. The Chicago Riverwalk is a lovely place for a morning jog or walk, and if you are looking to explore the city or outer piece of the city, the Richard B. Ogilvie Transportation Center and Union Station, and CTA Train Station-Clinton & Lake are very accessible to-and-from the hotel. In spite of Hampton Inn Chicago Downtown West Loop being my lifesaver amidst an emergency, meeting my comfort needs, and all that the area offers; I am sorry to say that it is hard for me to consider it again because of the price I paid for a night stay, even as a Hilton Honors member! If you can tolerate its price, then I highly recommend considering this hotel. ~ Keep moving forward. ~ Thomas G read more

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The location of this hotel is everything! You're a block away from Michigan Ave, right off the river, a couple blocks from Millennium Park. The rooms are well appointed although they have very tiny closets. I don't recommend having more than 2 people in a room comfortably given the lack of closet space. Like any other Hampton Inn they serve breakfast and offer free bottled water. Housekeeping only comes during your stay if you call for them. Also if you run out of towels at night you have to wait until morning for a refill so be timely with your requests. All that duly noted, the staff are super friendly and helpful and the location makes up for any shortcomings. I'd definitely stay at this hotel on a return visit to the Chi. read more

My room was broke in despite my sign left at the door not to enter with missing item. When I reported the manager Fred Marshal claiming upon lock review, no one entered unless I didn't pull the door all the way. He showed me the log book and there was someone did attempt to get in a couple times but he claimed it was denied assess. I am a Hilton Diamond customer and stayed in Hilton all year round but never experienced such a rude customer service from the manager like that. When I complained and emailed him how the toilet was not cleaned with fecal stain all over the rim, he raised his voice to intimidate me. I told him not to raise voice with me if I pay for the service. Very savage behavior of manager ! No civilization ! If it had not been for the kind greeting from Diamond or Genesis, I will give this place 0. Be careful of your valuable stuffs. Look at your toilet and shower before using it. Dish washer malfunctions. Coffee table was not provided as advertised. When being asked he would give you a list of endless excuses. Such a shame for Hilton name going down the drain. The carpet is dusty making me sneeze. read more

For openers, I'm a bit biased when it comes to Hilton properties as I tend to always book at a hotel that is part of the Hilton portfolio. The level of service tends to be consistent across properties and as a Hilton Honors member I get a few membership perks. As for this Hampton Inn...I am a big a big fan!!! I recently stayed here over a long weekend and was impressed. For openers, it is conveniently located off the CTA Blue Line (the L) and is walking distance from the Clinton stop as well as both Olgilvie Transportation Center and Union Station. It is also walking distance to West Loop which has a plethora of restaurants, bars, etc. Add to that, it not that far from the River North area (restaurants, bars, shopping, River Walk, etc.). In other words, this location allows for easy access to many parts of downtown Chicago. It should be noted, the building houses both the Hampton Inn and Homewood Suites (both Hilton properties). Once arriving the building, take an elevator to the 4th floor and you will find the Hampton Inn lobby. Also located on the 4th floor is breakfast area which also serves as the happy hour area. My check-in process went smoothly which I have come to expect from Hilton properties. Once check-in was complete, I took a different set of elevators to my room. The guest rooms area located on floors 6-25. I ended up in a corner room on the 24th floor and was very pleased with it. The room was nicely decorated with a contemporary feel to it and provided me with a decent cityscape view. The setup would have been acceptable for working had I been there for business. The bed was very comfortable, and the pillows were decent quality. The level of cleanliness was excellent which I always appreciate. My room also included a small fridge. There is a complimentary breakfast available every morning which contains a few hot options along with fresh fruit and cereal. The gym and pool are located on the 5th floor. I used the gym a couple of times and was impressed with how spacious it was. There were several types of cardio equipment along with lots of strength training equipment. While I did not rent a car (who needs a car when in downtown Chicago?), from what I could tell there was a self-park garage on floors 2-3 for an additional charge. There is also valet parking was available. Overall, I was pleased with my stay and will stay here again. read more

This is a great stay in Chicago. We booked here for a night before our vacation started and had a very good experience. I find Hampton's to be hit or miss but this is a definite hit. The hotel appears to be new, or at least newly renovated. Our room was on the 17th floor and so we had really nice city views. Location wise, it's close to Union Station, Metra, the French Market and thousands of restaurants. The super trendy Fulton area is just a few blocks away. Things like River North, State Street and Michigan Ave are more of a 20 minute walk (or a quick Uber). A green line stop is just up the block. Our room was clean and comfortable with the usual HI set up. I had a hard time getting wifi - it kept dropping on me but not a big deal. There is a free breakfast (we didn't partake) and a cool bar set up with tabs where you pour your own beer or wine (get a card from the front desk and the total gets added to your bill). Overall, a nice hotel in a great location - would definitely stay again. read more

The hotel overall is very nice with good views. the beds are comfortable and the shower was super nice. everything was clean and the area felt very safe with lots of stuff nearby to eat/do. my only reason for 4 stars is that the parking in the parking garage was so tight and filled up almost fully. if you have a large sedan or truck you're not going to be fitting anywhere in that garage. read more

Hampton Inn Chicago West Loop Fulton Market Area - skyline view on the 21st floor - Hotels Near Me - Chicago, Illinois

I've stayed at this Hampton 5-6 times over the last year and always enjoyed my stay. The people are very friendly and helpful when you check in. I've asked for rooms high up and away from the elevator. I've always been accommodated. It's a newer hotel that's quite clean and in good shape. The views are pretty good when you get your room up high. There's views of the city on one side, and of the United Center out the other. I think I prefer the city-side a little bit more. It's neat to see all the offices, apartments, and city life. They charge to park your car, but this hotel is in walking distance of my office, so I don't have to worry about that. It could be a concern if you're on a budget. There's a really great market across the street that sells all kinds of fresh, delicious food, has a HUGE selection of alcohol, and is really cool to walk around. read more

Hampton Inn Chicago West Loop Fulton Market Area - Hotels Near Me - Chicago, Illinois

Front clerk Johnny was very friendly and made us feel welcome. Would come back just because of his exceptional hospitality. Great room.

The rooms are tiny. Weird long empty hallways to the elevator. Food in the restaurant was awful. Good location.

In town to celebrate the matrimony of some friends. The groom booked a block of rooms and offered the guest a very special rate. This hotel was perfect, as it was 10 minute Lyft to the ceremony at the Stan Mansion. The staff was prompt and very accommodating. My top 3 favorites from my stay would have to be the gorgeous view of downtown from the bed, the CLEANLINESS, and the complimentary cold pressed juices/ freshly made smoothies during breakfast. read more

Hampton Inn Chicago West Loop Fulton Market Area - King Suite - Hotels Near Me - Chicago, Illinois

Stayed here while on a work trip and had a pretty enjoyable stay. My room was clean and I didn't hear my neighbors or any hallway noise. ALSO, there's a happy hour from 5-7 featuring beer, wine and basically dinner. Although not a bar in the hotel, the happy hour more than made up for that. There are plenty of bars sand restaurant with in walking distance so have no fear when happy hour ends. The room I stayed in had a vanity in addition to the standard bathroom which was super convenient. Especially so two people can get ready comfortably at the same time. I also felt the lighting in the bathroom was better than most hotels making makeup application much easier. I'm extremely impressed with Hampton and definitely recommend! read more

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The Hampton Inn by Hilton in Down Town Chicago was incredible. It was great being able to stay in a gorgeous high rise in down town with out bleeding every dollar out of our nightly budget. It's Summer time and the band was in town performing a festival, it was a hot day on stage and coming to our room the the AC cranked was appreciated. Went to the spacious gym this morning after having a solid cup of coffee and great breakfast down stairs. I think my favorite part of the down town Hampton was the view from the terrace on the fifth floor. The staff was wonderful, the bedroom views were amazing, the bed was perfect, the shower water was hot and powerful. Very thankful we stayed here. read more

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I'm submitting my rare hotel review to compliment the woman at the front desk who put up with my sleeplessness, from having come off a long redeye flight, as I kept asking for an early check-in to my room. I was so exhausted that I was dozing off on the lobby's couches, while trying to eat the complimentary breakfast. She eventually called me back to the front desk, and checked me in early, into a very comfortable room where I just took a few hours nap. So really, really, really...I thank you profusely. Overall, the hotel property is attractive, and very much the right atmosphere and amenities for the busy business traveler. The pool and fitness center are good enough for me to simulate what I do back home with my trainer, so it worked well for me. If you're parking a car, the location seems safe and secure. The breakfast was a typical full hotel breakfast buffet, meaning they serve eggs, sausage, toast, oatmeal, yogurt, juices and coffee. The business center is well appointed with PCs and larger screens, but the single laser printer can be a problem once it starts doing what printers will occasionally do...stop working for whatever reason. Good thing we now have airline apps that display our boarding pass, and Google maps. I still recall traveling around for business, printing out boarding passes and Yahoo Maps directions. With the high quality of the room, the roughly $100 room rate in a town surrounded by $180+ hotels was a pleasant surprise. And it's a short walk to some of the best deep dish pizza in the world. Who can complain about that!? read more

Stayed here with 3 days over the weekend. Check-in was seamless, and I was able to check in early at around 3:00 PM. As a Hilton Honors member, I got 2 complimentary bottles of water. I love that the floors in rooms are partially wood because it make makes me feel like it's cleaner. I'd prefer the whole thing to be wood, but hey, I'll take what I can get. The room itself was pretty spacious and comfortable for 2 people in our 2-queen room. Add two extra girls with large suitcases and we might have a problem. I was disappointed that they had no glass cups. I expected to at least have a cup or two in the bathroom to brush my teeth; I just don't like resorting to paper cups because, again, not as clean. You also have to go downstairs to ask for extra amenities, rather than someone bringing it up to you in your room. Which caused me to be turned off by one of the housekeepers. We needed more shampoo / conditioner by the second day. Instead of going down to the front desk, we tried to get the attention of the housekeeper. First, ignoring us, then when we grabbed one of each to hold us over for the rest of our stay, she finally came out, was incredibly offended, and gave us attitude. Ummm I'm not going to apologize for not having enough shampoo for my 3-night stay, we're not by any means grabbing 10 and freeloading, and there's no reason to give us attitude. But, all in all, it was clean, and a decent place to stay. It was a short uber ride downtown and also close to other [very very good] restaurants within walking distance. read more

Long story short... 3.5 stars. Better than average, great location, staff still learning, breakfast lacklustre, parking options painful, and cleanliness can be improved (especially for a new place). This is a brand new hotel in the West Loop area where it's been begging for a decent new place. Work sends me here a few times and most of the time I am in the central loop area with a decent walk. It's an interesting concept where it mix both the short term apartment style Homewood suites with the typical hotel Hampton Inn. Long story short... it's a 3.5 stars. Definitely better than the average (which is Crowne) but not quite 4 or 5 stars such as Hyatt Place. Check In and Lobby The lobby is on the 4th floor above the embedded parking. The elevators are all efficient and work fairly quickly. The lobby itself is interesting as it splits into its respective two hotels. It was nice, roomy, and with big windows looking down onto Jefferson. It's modern so it gives a nice warm feel. The check-in process itself isn't long or painful. I waited for 5+ minutes and my check-in wasn't bad. What wasn't great was sorting out the information for parking. We had a car and needed in and out... the front desk staff clearly didn't know what to tell us or the information to say that Valet is the only affordable option. Instead, he kept telling me to go down and use the key card. When I went back up, he was like ... oh try this. I went back down... still didnt work. It wasn't until the 3rd time I was there that it was clear that we needed valet and not the 'overnight' which does not allow any in and out. If that was sorted out, it would have been MUCH better experience. Though it was only 20 minutes of my time... it wasn't a fun 20 minutes. The other thing to note, I am a HHonours member (though not quite high as I mostly stay at Hyatt Platinum) and I noticed my normal check in wasn't as generous as others. Though i don't need gummy bears or water or other little offerings, seeing other people get it and you don't ... it doesn't make you feel as a welcomed guest. Room We got the King Studio Suite and they gave us near the top floor and it was a corner... that was a nice touch. We had a good view of the available skyline... though one area is just only a parking lot and highway. We were able to see my work tower though! The room size is good though not as generous as the Hyatt Place. The layout is quite good and felt quite modern. It has large big windows to let in a lot of light and take advantage of the nice skyline. The closet space is a bit small but more than suitable for a business traveler. The shelving was sufficient and did appreciate that it had a small fridge. It has a good sized bathroom which includes a standing shower (YES!), large vanity space (Another yes!), and good lightning. The towels were really soft ... that was an unusual plus for the hotel level. The only 2 drawbacks to the bathroom was that our bathroom standing shower had a leak. Every night we'd notice the tiles in front of the shower had a pool of water hours after I'd taken a shower. The other small item was that you can tell the hotel is new... there are still wood shavings in the various corners of the bathroom that were not completely cleaned. It was there when I arrived and left. The bed was quite comfortable (soft but mostly firm... perfect) and thankfully they included outlets and USB ports right at the night table for us millennials (ok, I admit being 100% plugged in). That is a small but required item these days for travel. The bedding was thick and ROUGH! Oh goodness. Perhaps with much washing, it'd get better. The in room WIFI was more than sufficient and loved it that was included. I loved how our top floor did help shelter the normal city sounds from street level. Our room was quiet and I didnt hear the room across from us. The cleaning room service didn't come at a crazy early hour (thank goodness) and it was polite. They did a good job of the bed. Overall, the room is quite good but the daily puddle in the bathroom, lack of thorough cleaning (wood shavings and excessive dust from the new build), and rougher sheets were enough to it keep it from a 4 star rating. Location & Amenities The parking price is $45 valet... ouch yes but not as bad as the $55 and up in the downtown loop. They really should offer an in and out overnight self park. Hyatt Regency does. As for the breakfast offering... I think tthey're still working out the kinks. It's your bare bones continental breakfast of cold cereal, oatmeal, muffin, waffles, two hot plates, fruit, yogurt, and juices. I ate the fruit but I had to tell the person to refill it twice in my stay. The garbage easily overflowed every day. Its ok and included in your rate. Overall, the location and value puts this at the top of the choices for a business stay for me but the amenities, service, and room quality at others makes their choice more compelling. read more

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This is a great hotel its very clean, and its very safe! 10/10 Recommend i loved this hotel and will be coming back again! read more

Stayed one night for business. It's near downtown Chicago. A shirt walk to everything. We took a 6 dollar uber to Giordanos in downtown. Nice area. Hotel was excellent. Clean, great view, cool area. Front desk was helpful and friendly. Free breakfast was pretty good. Decent stay and would stay here again. Planning on coming back as Chicago was a beautiful. read more

Hampton Inn Chicago West Loop Fulton Market Area - City view at night room 1715 corner room. Excellent views. - Hotels Near Me - Chicago, Illinois

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Stayed for 2 nights, good location at West Loop of Chicago, enjoyed our view in the terrace. Linens and towels are clean at its best for following Covid 19 protocol which makes us feel safe and had a comfortable stay. read more

Hampton Inn Chicago West Loop Fulton Market Area - magnificent view at our room - Hotels Near Me - Chicago, Illinois

Used to be a great hotel, but don't think for one second that Ceasar who works the night shift at the front desk will ever let you know that your food is downstairs waiting. Even when it's been down there for hours! I stay at this hotel almost every month, and like clock work he completely ignores any food delivered to the front desk and just sets it in the back room, not bothering to call up to your room and let you know. Leaving YOU to guess when it's arrived. Sometimes 40 minutes after it's been dropped off when you finally go downstairs to ask about it. All the ladies seem to manage to call up to your room and let you know, but not Ceasar. In fact, one time he told the delivery driver to call me and let me know that my food was downstairs getting cold, while Ceasar just shuffled around looking bored out of his mind with that typical blank look of mild animosity on his face. C'mon Ceasar. Stop doing the bare minimum. Lastly, after staying there many many times for work, I recently had my flight cancelled an hour before it was supposed to leave and couldn't make it to Chicago. Hampton Inn wouldn't give me a refund for the night even though it wasn't my fault and I'm a regular customer. Oh well... read more

This review is for the connected Homestead Suites. For the designated "class" of hotel this is - it's great and just perfect for when in town for work trips. Everything was clean and new - just the way I prefer. I felt safe throughout the building and customer service was always helpful and accommodating (note, I did not use parking). I'm big on clean and have a bit of OCD when it comes to hotel stays and I didn't have any worries here. - For extended stays, it's great that they offer in-suite mini kitchen areas (with a full fridge)! - The room, bathroom and lounge/desk area were quite spacious. - The HVAC was nicely controlled and there wasn't a musty spell to be found. - Conveniently close to several delicious restaurants. - the Happy Hour is a nice perk! Bookmarked as my go-to work trip hotel when in town. read more

Our stay at the Hampton Inn was wonderful and just what our family needed! Everything from service, cleanliness to their yummy breakfast. When we arrived, we were greeted and checked in promptly, even early! The rooms and bathrooms were very clean and appeared to be recently updated. The beds were comfy and our family of four fit nicely. There was one women that seemed to always be working and was so pleasant and hard working!! We also used the pool. The only complaint in there- the small was so strong of chemicals/bleach, but I'm sure it's hard to keep clean with so many guests. BUT- the pool towels were in a warmer- so awesome! Breakfast was included, which we planned for. Most Hilton's we stay in the breakfast is yummy, and this didn't disappoint! The staff there was great, too. Overall- great experience! read more

Short-term thinking seldom makes much sense. So much for being a loyal Hilton diamond member. New leadership role has me in Downtown Chicago 3 weeks a month and this location is the closest to our offices. The property is new and clean, stayed here several times and like it. Unfortunately, hotel management is unwilling to negotiate during convention season and is willing to turn away even loyal corporate customers. I hope that extra $45/night you get is worth it. Me and my team will be taking our long-term business that exists out of convention season elsewhere. read more

Overall, worth the money. Rooms are nicely decorated. The sheets are crisp. High thread count!!! Windows open so you can experience the sounds of the city and hopefully the aroma of good food. Centrally located within walking distance from hundreds of restaurants, shopping and the river front area. Walked to see the Bean. Free breakfast was good both days. Staff is friendly. Only con would be tight parting space. Probably would choose the park offsite next time. Not worth $55-65 per night. read more

Although we arrived late at night for check in after our long drive, we were given a room key and sent our way to the assigned room. Once we got to said room, we come to find out guest were still there. Thank God for the extra locks on doors. We felt horrible for interrupting someone else's time. After about an hour the issue was fixed and we were given a apology and a different room. Apart from the craziness the stay went great, shout out to the cooks and all the people working hard in the kitchen for the complementary breakfast it was amazing! Maybe our favorite part of the stay! Over all it was very clean and well maintained. I do wish parking was complementary but we can't have it all right!? read more

Great free breakfast with fresh juices mango , greens and competitive pricing. Nice lobby area.

This hotel from the moment we walked in until we left met our expectations fully. The staff is friendly and very accommodating. We asked for an early check in and they had our room ready even before our requested time. Bonus... the room was exceptionally clean and spacious. We had a king size bed and even a couch in our room. The bathroom had a large shower with plenty of hot water. The towels are extra soft . The TV had plenty of cable channels and was decent size. The breakfast bar had lots of choices of both hot and cold foods. They could have kept some of the muffins and bagels stocked better but still plenty of food. I am so glad we were able to eat a full breakfast in the morning. The staff was very friendly from the start to finish. We paid a decent rate for the room but it was average compared to others in the area of the same quality of hotel. We will be back to Chicago soon and this is one hotel that we would stay at. Close walking distance to many attractions. read more

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Paid for 3 nights but we were rudely kicked out after 1 night because they lost our reservation. We had paid in full but they wouldn't listen. I don't recommend. read more

I really enjoyed our stay at the Hampton Inn. Judging from the reviews, others did not have a good experience, but I really thought ours was great! Check-in was easy but to be fair, we did get there at 9pm. With parking, for those who are traveling & plan on going to the Loop, you definitely should park your car in the garage ($40/night-able to get in & out). To get around, use the bus or train (5 min walk to train station) or Uber/Lyft. There are no free or cheaper overnight parking anywhere close by. Parking around the city is at least $4/hr on the meters. Some of the rates of the parking structures around the city start at $14 for 0-3 hours. Moral of the story, just leave your car & take a Lyft so you can just sit back & chill. So when you arrive, just take a ticket from the machine, park in the structure & check in. LOBBY IS ON THE 4TH FLOOR. Make a left as you step out of the elevators. Pay attention to the sign on the elevators as it will tell you if it's the elevator to the Hampton Inn or the Homewood Suites. Whoever checks you in will keep your parking ticket & trade for your room key which is what will get you in & out of the parking structure. Rooms were very clean and super new. Sheets are still a little crisp & stiff being that it's a new hotel. Our view was gorgeous on the 14th floor! There is free WIFI. Breakfast is complimentary every morning. I mean no one would notice, but on certain days, breakfast is separated for the Hampton Inn and the Homewood Suites. We accidentally went to the Homewood side which is just a bigger dining room, however, food is just about the same- scrambled eggs, bacon, biscuits & gravy, make-your-own waffle station, yogurt, and oatmeal. It's delicious! I definitely would recommend this hotel. read more

Overall, I had a pretty good experience here. We got a very good deal for Chicago and the hotel was very clean and well appointed. The staff was exceptionally friendly and the hotel was very nice. They have a great workout area. I didn't bring my shoes, but it was a good size and had those big exercise balls among other workout equipment. I was a little bummed they didn't have a hot tub, but the pool area was great. I lounged on the side of the pool on their nice cushy pool chairs. No weird smells and the hotel was very quiet. I also really liked the breakfast they offered in the morning. They had eggs, sausage, a waffle station, pastries, a variety of fresh fruit (fresh pineapple!), and yogurt. Not gourmet, but good for a continental breakfast. They had great black out drapes on the windows and it was quiet enough to sleep in. The one thing that really bugged me was the bed/bedding. The bed was very firm, which some people like but I didn't. The sheets were also scratchy. Maybe in a few more months, the sheets will be worn in enough to not be scratchy, but they were. There were a handful of other nitpicky issues: the doors to the rooms...I would assume they were designed to be soft close doors that don't make much noise, but ours had this issue where it didn't necessarily close behind you. We had to specifically push the door closed. We didn't know this until halfway through our stay when we came back to the door not latched. Nothing was stolen, thankfully, but it worried us. I reported the issue to the front desk and maintenance fixed it for us, but I suspect it's a common issue with this style of door. Keep an eye on it. The next issue was such a silly design issue. Instead of regular doors for the bathroom, they have those sliding barn doors. They don't lock (which may be an issue for some travelers) and the same door goes to the closet and the bathroom. So if you go to close the bathroom door, you're opening the closet door and vice versa. I was in the bathroom and when I went to open the door, I smacked someone getting in the closet. I could also picture someone forgetting and going to close the closet door while someone's sitting on the toilet. Hilton, if you're listening, stick to normal doors, k? Aside from the sheets (which hopefully they'll replace), I really liked the hotel. Recommended. read more

Amazing hotel. Outstanding customer service. Clean quiet. A great gym and s pool. The pool is not very deep or long but great venue and temperature. I just felt like I was in paradise. read more

Hampton Inn Chicago West Loop Fulton Market Area - Great looking cation. - Hotels Near Me - Chicago, Illinois

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This is a relatively new property- Comfortable rooms- love the shower- excellent digital tv- Most important is a very accommodating and friendly staff! I'm coming back....! read more

I spent one night at this 1-1/2 year old hotel on a business trip. The sleeping room is clean, quiet and comfortable. The bathroom is spacious and the shower is very clean. It's a good sign when a room has a chaise lounge in it! Good bed with quality sheets and a nice comforter. Bonus points for being able to dial down the room temperature to 60 degrees, a ideal sleeping temperature! Points off for "cheap" scratchy tissues in the bathroom. Please upgrade to a better quality that doesn't hurt my face when I blow my nose. read more