Unfortunate set of circumstances led to my car being at this body shop, how ever can't deny the…read morequality of work. My car was unfortunately hit by a tow truck which is associated with this business, when I contacted the owner he told me to bring the car down and they will make it right, about a week later I now have my car looking better then before the accident happened. When I picked up my car was fixed, and fully detailed inside and out. Dealt with Steve the whole time, I would recommend asking for him as he was very helpful to me.

I was clipped in a parking lot and fortunately, the woman that clipped me had insurance. I stopped…read morehere to get a free estimate on the cost of repairs. The man at the counter came right out a room a peek. He didn't come across annoyed or bothered in any way. He walked around the car, took a few pictures then we went back inside and hit the computer. After about five minutes he game me an 1800 dollar estimate. The estimate was lower than I expected. We made an appointment to have the bumper and supports replaced next week. I found this auto body shop to be simple, direct and pleasant. I will update this review after the work is done.

I was referred to Lonnie and went to Matrix, he suggests a few fixes I could do personally, and…read moresaid I could come back the next day to get it taken care of it that didn't work. So I came back, and they were nice enough to squeeze me in I'm sure it's a busy shop, but they just took the back bumper off my sedan and reinstalled the trunk latch from the back. It wasn't simple, but for less than an hour of labor and no parts, $200 is pretty steep. They were nice guys so I recommend working with them, just know you'll pay a higher price for their quality.

I brought my vehicle in after a minor fender bender with a motorized scooter. They kept my…read morepathfinder for a month, but explained that everything had to go through my progressive agent, who had to come inspect my car and approve each order. As they took off the fender and a wheel piece they noticed my headlight and ac tube were also broken, so we had to wait through another round of approvals. They ordered my exact vehicle specs to make sure they got every part replaced correctly, down to every screw and bolt. The guy I worked with kept in touch regularly, reaching out with updates every couple of days, something I normally have to chase on when I drop my vehicle off at auto shops. My previous vehicle needed repairs and the auto shop I took it to didn't do that and the next spot I took it to after said I was missing a whole bunch of pieces and nothing was attached down correctly, so I highly appreciate it being done right the first time and not having to have future visits from skirting corners the first time around. Will be using Matrix auto body again for my future auto needs!

I've unfortunately had many encounters with body shops over the years--all of them unpleasant until…read morenow. Perry & Terry is in an entirely different category. They are a pleasure to deal with and they provide exceptional service. Every single person I've encountered at this company has been extremely pleasant, helpful, and knowledgeable. I frankly found this shocking after some experiences with competitors. All of my questions were happily and completely answered at once. All of the issues with the vehicle and every part of the process were clearly explained. This company provides twice a week status reports via text as a matter of course. This is a win-win for everyone. The company receives far fewer customer inquiries and the customers are always fully informed. A large construction truck had backed into us. What seemed like minor damage became far more complex once the front end of the car was taken apart. Fortunately the other party's insuror was very responsive, but Perry & Terry was extremely efficient in submitting the information for two supplemental repair requests so that the work was not delayed. I was also very surprised when they went to Toyota Parts before we brought the vehicle to their shop to ensure there would be no delays while they waited for parts. I've never found another shop willing to do this. Perry & Terry estimated the work would take five weeks. This was very tight for us because we needed the car for guests arriving at that time from overseas. They actually completed the work in just over four weeks, despite the additional issues that were found. The finished work is immaculate and the vehicle operates perfectly. Most body shops act like the insurance company is their customer and treat the owner of the car as an annoyance. Perry & Terry understands who their customer really is and treats them with respect. I would never even consider another body shop after this experience. These guys are terrific.

I had them fix my front bumper after I had stricken an animal on the highway. After I had already…read morepaid $1000 for the parts, they said this job would take 1-2 weeks once the parts arrived. Once the parts arrived they called and I dropped the car off. That same week they tell me they didn't receive all the parts which was fine for week one. By week 2 they were able to start painting the front bumper though and still hadn't gotten all the parts. Once the bumper was painted the car sat for about a week while they waited on the last part then they realized they had messed up painting the front bumper. But they were able to get another pretty quick and they got the last part by the middle the week 4. Keep in mind I had to call them to get updates most of the time. They did call me a couple time. So at the start of week 4 they said they would have the car done and ready by Friday. But come Thursday I receive a call saying they lost one of the parts (an under belly panel that isn't small) and would have to order a new one. Which did arrive until Monday of week 5. This is when I called them at about 10am asking for an update. They said they just received the part and would have the car ready. Keep in mind this is the underbelly panel in which I've removed and put back on before and it's take roughly 30 minutes. But come 6 hours later I called them for an update and they said they would be done in 30 minutes. Overall just a really frustrating experience. A lot of false hopes. And this isn't the first time it's happened to me with them. Not great at communicating. Other than that the car came out looking good. It was just a very frustrating situation.

I called repeatedly to get a hold of someone at this business and there wasn't a voicemail setup to…read moreleave a message, which gives me concern if they're holding on to my vehicle. Eventually they called me back and I made arrangements to drop my car off after hours, due to a busy work schedule. George told me there was a drop box in the door. I arrived at 10:30pm and searched all around the building and didn't find a drop box. I called him in the morning and he insisted I just missed it and there was a Dropbox in the door. I asked him to send a picture of the drop box so I didn't miss it again and that's when he told me they don't have a drop box. I was suppose to jimmy open a window and then push the office door open through the window and throw my keys in. None of which was explained on the phone and not something I'd know to do as that's also considered breaking and entering. This place seems incredibly sketchy. I would not trust them with my vehicle.

After being rear ended by a delivery van (minor damage), I asked my Nissan dealership who they…read morewould recommend for body work and they recommended Green Tech Auto Body. I went over and met with George who looked at the damage and within 10 minutes I had an estimate. I took my car over to Green Tech on Monday and George told me it would be ready in Thursday. Thursday afternoon, George called me and told me my car was ready. When I picked up my car, the repairs were perfect and my car had been detailed. I couldn't be happier with my experience and will recommend Green Tech Auto Body to family, friends and anybody who asks. If you want prompt, courteous service with the work done right, George and Green Tech Auto Body is the place to go.

Jeno's fixed the ball joints but didn't fix, or tighten the lower control arms and then somehow did…read morean alignment on my car. Thanks, Jeno's, you lost me as a customer! Too bad I can't give 0 stars. If I drove on the highway or in the mountains your shoddy work could have gotten me killed!

I trust Jeno's to get the job done right. Love their after hours drop off/pick up service. They've…read morebeen helping my family keep our cars running smoothly for years.

Very impressed by BumperDoc. I cracked my bumper pretty bad and didn't really know where to go to…read moreget it repaired without having to order a whole new bumper and get it painted. I visited BumperDoc and they gave me a fair quote that wasn't outrageous and when I got my car back the bumper looked good as new! It took about a week to fix and Arthur was very helpful in explaining the process and the materials that were used. I would definitely recommend them if you ever need your car worked on.

I curb-checked my car, which resulted in a four-inch scratch/rough spot on the edge of my wheel…read more Luckily it didn't render the wheel unsafe, but it was a major cosmetic issue. I was definitely not going to spend $300+ on a new rim, so I thought I would give BumperDoc a try to see if they could make it look at least a little bit better. Wow - they far exceeded my expectations!! When my car was returned to me after only a few days, upon close inspection, I couldn't even tell where I had damaged it. How they were able to smooth out the rough patch and match the paint color perfectly is beyond me -- pure magic! Thank you BumperDoc -- excellent work!

I had a bumper repair, ceramic coating and interior detailed. I couldn't be more pleased!read more

The shop is located within a neighborhood area in Chatfield and parking might be a little tricky…read morebecause their lot is usually full of customer vehicles. Indiscriminate and plain jane, this is your typical old school body shop. Nothing fancy, no lounge area, but plenty of skilled mechanics with service talent. I highly recommend the shop because they are trustworthy and do excellent work. I discovered them from another service provider who gave accolades for their body repair skills. While this is not their speciality, after picking up my car, we discovered some issues with factory codes. I can't thank Heath enough for troubleshooting the codes and his service on my car. The estimate was pretty spot on, albeit I did have another issue to address to make the repair complete. Pricing is reasonable for definitely the quality work and detail they do. The owner Steve is pretty knowledgeable with a no nonsense approach so you won't get a sales pitch or upselling. Hopefully no other haphazard occurences to frequent them but it's good to know they are around if ever needed. As they say, a broken car is like a broken heart, it takes time and patience to fix it. And you are no mechanic or body shop so bring it in to the guys at Chatfield Auto.

This review is based directly on what is documented on the invoices…read more A senior family member brought her vehicle in for a check-engine light and a coolant leak. Per the invoice, she was charged $164.89 for check-engine light concerns and $98.00 for a cooling system pressure test, totaling $290.14, which she paid. The cooling system pressure test to identify a leak was reasonable and not disputed. However, the invoice also documents deferred/declined services totaling $3,289.48. These included extensive recommended repairs that were declined after review. Notably, the invoice states the alternator was not charging and was not repaired, yet a full check-engine diagnosis was still performed and billed. Diagnosing electronic engine and transmission faults while the charging system is inoperative results in unstable system voltage and unreliable fault codes. In addition, a battery was installed without authorization. The invoices show the battery initially quoted at $260, later reduced to $160 without a warranty, and only after objection was it ultimately provided at no charge because the original battery had already been discarded. I expect better authorization practices, transparency, and diagnostic standards -- especially when working with senior citizens who rely on a shop's guidance. Based on what is documented on the invoices and the amount of declined work presented, I cannot recommend this location. We are asking for a refund of the 164.89

Have been going to Honest A1 for years, and they are consistently excellent. Outstanding customer…read moreservice, as well as timely and thorough communication. Whether it's maintenance or repair, their work is always reliable. Thanks to the team for always doing such a good job!