I wanted to take a moment to share my appreciation for the exceptional service I received this…read moremorning at Sullivan Tire. While driving on Route 3, I suddenly got a flat tire. I made my way to your Norwell store, where Scott went above and beyond to help me. Not only did he take care of the tire repair promptly, but he also generously arranged to drop me off at my meeting so I wouldn't be delayed. To my surprise, by the time my meeting was finished, my car was ready to go--completely taken care of. The level of service, efficiency, and genuine care Scott demonstrated was absolutely amazing. Please pass along my thanks to Scott and the Norwell team. Experiences like this truly stand out and are greatly appreciated.

It's been a long time since I've received such kind and attentive customer service. I was greeted…read morewith a sincere hello, and smile and some conversation that showed that your employee was there to make my customer experience a good one. I was there for routine oil change and tire rotation. The shuttle service brought me to my home so I would not have to wait. I wish I remembered the name of the young man that waited on me, but all I really remember is thinking his name starts with the letter J. So thank you for the great customer experience. I've already shared this with several other people. Norwell location.

Got an oil change here yesterday and left feeling great about the service I received. Zach was…read morefriendly and knowledgeable. Will be coming back.

I am a regular customer at Valvoline for oil changes and service…read more Never had a bad experience....but todays service tech deserves an Extra Round of Applause for 5 Star Customer Service, Professinalism and Service Advice. His name was James I believe and I hope this review reaches James as well as his manager. Beyond Deserved.!!! Thank You !

I was having wheel issues. they checked tires brakes and were wonderful. I also got an oil change…read more total was under $100. I always got my tires there and will continue, friendly too!

They were friendly and I liked being able to schedule my oil change appt on-line but they didn't…read morefill up my washer fluid even though the display showed that is was low and they didn't check my tire pressure/add air even though they said they did. I'm late for my next thing because I had to ask them to do these things and now I'm left wondering what else wasn't done...

I have been having all our vehicles serviced and repaired for years at the Hanover, MA location and…read moreGeorge and his team are top notch! Thats why we keep coming back. Great customer service.

These guys are the BEST!!! I've been going here for the past 15 or so years, I have never had a…read moreproblem, and find them incredibly skilled and (best of all), HONEST! I'd happily recommend them to any of my friends & family members! They still provide GREAT customer service - imagine?!? THANK YOU :)

Got conned into a $130 coolant flush that the manager said I needed at 30,000 miles, when the…read moremanufacturer recommends it at 100,000. They just permanently lost my business.

I got upsold on a coolant system flush that the manager said is recommended at 30,000 miles, but I…read morelater found out that the manufacturer recommends only at 100,000. Glad I declined other work they recommended. I'll find another place next time.

Bruce's is awesome I trust no one else but him with my car he is very honest and does only the work…read morethat you need done!

After my husband died, I needed a mechanic to bring my vehicles to be serviced. I asked one of my…read morehusbands friends who is in the car business. He told me that Bruce is as honest as the day is long and he was absolutely correct in his description I have brought my vehicles to Bruce for the past 2.5 years and I am beyond pleased with the service. Bruce is very fair with the billing. I highly recommend Bruce's Auto Service.

I went here for an engine oil change today and it was a very pleasant experience! All you have to…read moredo is drive into the shop and you don't even have to get out of the car. In 20 minutes, they did basic car checks (tire pressure, checking the battery, air filters, etc) and changed my oil. When they did check my filters, they took them out and showed them to me directly how clean or dirty they were. At the end, they also showed me the dipstick for the engine oil to show that they filled it up. I appreciated this since I know people are weary of being scammed or ripped off by mechanics. They were professional and while they did recommend some optional work be done for an additional fee, they weren't too pushy about it and I feel like they were honest. FYI there is a 20% off coupon on the Yelp page or just check out the main Valvoline website for a discount (I got $25 off).

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in South Weymouth.

Two weeks ago, my car battery kept dying and I popped in to see if they could test the battery…read morecells for me. The front desk guy Mike told me no, says some bs that they don't have the equipment to do that. Bro I've had AAA tow trucks pop up on the side of the ROAD w/that little device and read my battery strength. Showed me the number too. So this is an insane thing to claim flatly that they can't do it, and expecting me to believe that it isn't a pretty big fail on their end if they can't do a simple current read with a 50 dollar device. Whatever. I move on. I ask him if he can test the draw from my newly installed soundsystem, to see if maybe that's the issue. He says no, and tells me to basically go to another store to get it figured out. I actually have to go into the parking lot to call an audio system store, to get the answers I need. I have some choice words with him bc I feel like he isn't trying in the slightest to earn my business. On the contrary I feel like he's telling me to go somewhere else. I apologize, and I buy a new battery cuz just like, fuck it. I prolly need one no matter what. When the job is done, I meet Michael (whom I think was the owner). Hewalks me around my car, is super helpful, polite, teaches me things I didn't know and tells me about some error codes that should be addressed. Shows me a bubble on my tire, we agree to take care of it next month. Well a week later I'm back in there, bc a whole bunch of fault codes keep being tripped but I know those corresponding elements (like power steering error, etc) are working. So it's probably a sensor or wire issue bc I just rewired my car audio the previous month, and it had a faulty ground that blew some fuses. Mike (the owner) is there when I show up . Super friendly, helps me out, remembers me, tells me "we'll call you before we incur any costs", which is a gracious thing to say. However I get a call a few hours later from Mike the front desk guy (however I thought it was the owner). Starts telling me the Tire Pressure Monitor System error is shorting the other systems, and the solution is 2 new tires bc the tread is different and tripping the TPMS. Yes. I'm aware that's why the TPMS light stays on. But what HE doesn't know, is that I have driven with that error code for over a YEAR, and previously for a few months. Funny...how back THEN it wasn't tripping any other fault codes, huh? I honestly thought I was talking to Mike the owner and I asked "well how come the TPMS error is only just NOW causing all these issues to all the other sensor issues?" and he says "I don't know." Oh I know who THIS is, now. I told him I don't agree with the assessment, and I'd like to pick up my car. I walked in, said "Here for the Civic." and he hands me a piece of paper. I have to SAY "....keys?" for him to go walk over to a wall, and get my keys. I said "That's two times in two weeks I've had an issue with you. I live up the street and would've brought 10 years worth of business. YOU'RE the reason why I'm not doing business here." And I left. It COULD be the TPMS sensor, but the way in which he explained things to me made me feel on multiple occasions that he didn't know what he was talking about and just being rude to me to cover that up. Or rude bc he felt like he didn't need to explain things to me. Either way, I'm not dealing with that shit. I'll find out from a dealer. As someone who worked for Herb Chambers for many years, what I learned is that the service teams at big dealerships are more reliable than ppl think to give them credit for. They are THE most knowledgeable ones for your make/model, and even if it isn't the lowest possible price, there's all kinds of guarantees with dealer shops they will honor, if work doesn't go right. Because if a shop was caught doing shady shit and ppl reported it, they can the RIGHT to sell that make of car (yes that can happen). Losing that status is the DEATH for any major dealership, so the service teams don't fuck around bc that would be the end of their job. TL;DR Mike the owner is very nice but Mike the front desk guy is not.

Extremely professional bunch of good people here....traveled all the way from Warwick, RI to…read morepurchase a used car here recently and the experience was seamless...[except for the trip on 95, 93 and route 3...LOL...] dealt primarily with James [pretty sure that was his name...very nice young guy] I found out by talking to him that they had another location in West Newton, MA [where I was born back in the dinosaur days] and we talked about "Antoine's Bakery" which has been a favorite in my family forever. None of us live near "The Lake" or Nonantum in Newton any longer but we will still go out of our way to stop there...I just found out that their Newton location is directly across the street; no wonder James knew about it! My pristine condition 2006 Toyota Camry with only 120,000 miles was one of three cars hit and totaled by some brainless idiot on Rte 95 in Providence, RI back in December and I really mourned the loss of my mint condition baby. Anyway, found a 2003 Camry at their place in Rockland and am now driving it in RI...just got my inspection and the mechanic who always takes care of my car even said..."You got a nice little car...Good Deal"! I don't know about you...but I HATE shopping for cars...very stressful...but if my Toyota lasts another one hundred and fifty or two hundred thousand miles I will be back to hopefully find another Toyota Camry...obviously much newer. Love Toyota. Bottom line, you can trust these guys and they will do everything within reason to make you a Happy Camper of a customer!! Excellent!

Fred was amazing. He was knowledgeable, professional, and was able to resolve a problem that had…read moreother shops stumped for weeks in just one day. The service was excellent, and the pricing was more than reasonable, especially considering how quickly and effectively the issue was handled. It's hard to find a shop that provides this level of quality, honesty, and value. I highly recommend BJ's Auto Repair and will definitely be going back for future work.

I have mixed feelings about reviewing BJs. People seem to like going there, which is why I gave…read morethem two tries. My issue is that I got an estimate ($400-$600) for brakes (later he told me he meant "per axle" even though he didn't say that), and so I dropped off the car. I then got a call that he had 45 minutes of work into it and it would actually cost $1600. I said yes because his mention of the "45 minutes" made me foresee he was going to charge me a diagnostic fee if I didn't let him complete the work. When I went to pick it up, he said "That will be $1850." He explained that the parts cost more than his mechanical previously told him. He said he did an oil change (that I didn't ask for or want because I pre-paid for routine maintenance at the dealer). After I complained, he reluctantly deducted half the cost of the oil change. I protested because I already paid the dealer for that, and he then took off the rest of the oil change fee, but made me feel bad for asking. He then refused to accept his own $20 coupon because "you already got a deal." And said passively-aggressively: "I wish people knew that these cars are expensive to own." And "I wish people would call the dealer to see that they charge more." Yes, I know they charge more. That is why I came here. He acted like he was losing money, but the rotors, pads, and sensors all come to under $1000 for parts, so even if he stuck to his quote, he would be getting about $650 for labor. Now bad for about three hours of work. I left paying $1710 plus tax, which is $110 more than the quote he gave after taking the car apart and knowing exactly what it needed. So yeah, I feel like I am owed $110 plus tax before all is right in the universe. I am so glad I didn't send my wife in to pay, as she certainly would have just paid the bill without knowing it was wrong.

Rude service advisor from the minute I walked in. Attitude…read more Then I look out the window and the person taking my car was looking at the wrong tire. I had gone in for a flat repair. So I went up to the service desk and said something and got more attitude. Then I saw my hood open ai asked why and he said we do a multi system check. I said no one mentioned that and I just want my tire checked. I'm sure trying to drum up more business and maybe hijack my car to that end. The tire ended up patchable . I asked some questions, didn't really get answers and left. Price was reasonable. But I won't go back

Best Firestone in south shore got mine car done in and out .fix my stud !! Alignment is perfect !!…read moreGreat team !! Thanks !! 10 star