After purchasing and having a full house of shutters installed, I needed to have a follow up…read moreappointment to adjust one of the shutters that would not stay closed. I had to reschedule the because they "forgot " that I was on their books. The came out to adjust the shutter, and it still is not working properly. I made another appointment to purchase more shutters or blinds, and to adjust the shutter that was not closing. I waited and they were late. After contacting the company to confirm my appointment, it was acknowledged that I was, in fact, on the schedule. Yet, over looked. Poor business practices. I will not recommend this company.

This is a great company to work with. They arrive when scheduled, offer great products, and provide…read moregreat service.

We've had the most wonderful experience working with Mike at an Idaho Blinds and Shutters! We…read morepurchased a large new construction home and had about 20 windows that needed blinds - Mike came out to discuss all options and we ultimately went with beautiful shutters that really elevate the aesthetic of our home. The quality is amazing, the pricing was unbeatable, and Mike personally installed the shutters himself making sure everything was exactly as we wanted it. Wonderful products and service!

Mike was fantastic throughout the whole process! From explaining the various options which would…read moremeet our needs and budget, to keeping us appraised of timelines, and all the way through to a beautiful installation. You will not be disappointed!

From start to finish the process of ordering and getting our blinds installed went very smoothly…read more We live out of the area and Blindsource was able to come by and measure, make recommendations and worked around our schedule for install. All of their recommendations for type of blinds and charging systems are perfect. I would highly recommend this company and I'm pretty particular. Thank you to the Blindsource team!

My wife and I just relocated from CA to Star. We purchased a new home and needed window treatments…read more We chose Blindsource based on the recommendation of our real estate agent. Amy came out to do our initial estimate. She was nice and efficient and gave us what we felt was a very reasonable price. We would have to wait about three weeks for the blinds to come in after ordering. We were OK with that. We got a call yesterday from Mark, the owner, that our blinds were in and he was able to schedule the installation for today, which was very nice. I did not get the name of the actuall technician and his assistant but they were very good and it only took about an hour to install about 9 sets of faux-wood blinds. We are very pleased with the final result. Just a heads up when ordering blinds: make sure you know on which side of the blind you want the wand. And let the person giving you the estimate know.

Eric is awesome to work with. I've had my indoor shutters repaired twice.....rambunctiously…read moreathletic grandsons. Each time he did a great job. Punctual, professional honest and friendly. I couldn't ask for more. -Weeb

Eric and Reed are amazing to work with. They are efficient, honest, and have a great customer…read moreservice attitude. I have used Saddleback Shutters twice and have recommended them to many of my friends. This company is top-notch!

Bought our blinds from Blind Appeal years ago and they're still in great shape. I needed a new pull…read moredown pole and Mike & Sean were very helpful. They devised the best pole for my needs. I was impressed when our blinds were installed and now with the excellent customer service. Thanks again guys!

Incredible, Incredible, Incredible customer service AND installation. Customer for life!read more

I had shutters installed in my dining room and living room. They look stunning! I am very happy…read morewith not only the product (which is superb) but also the customer service. Kelly came for the consultation and measurements. She did a great job. She was very friendly and informative. She quoted an 8 week lead time BUT the shutters came in early (5 weeks) and the installation was done in 6 weeks. Ben was the installer - He makes it look easy enough that I could have done it myself (BUT I didn't!) Very good experience in dealing with the company from start to finish. GREAT JOB!

I am very disappointed with my experience with Budget Blinds of Boise & Nampa. From start to…read morefinish, the process was disorganized and frustrating. They came out and measured all of my windows, but when the installer arrived, the shade for my door window was too short. The installer never mentioned the issue--I had to point it out myself. To make matters worse, there were three additional windows that had been measured, and I was under the impression they had been ordered. When the installers didn't install them, I called the office to find out why, only to be told they had never been ordered in the first place. That was a very disappointing surprise after waiting for installation. I also specifically requested that the installers give me about a 20-minute heads-up before arriving so I could be prepared. I never received a call--they simply showed up. Mistakes can happen, but poor communication, ordering errors, and failing to follow simple customer requests made this a very frustrating experience. Based on my experience, I cannot recommend Budget blinds of Boise & Nampa

Don't use budget Blinds, we had a horrible experience. I think they are having money problems. We…read morewere forced to pay in full in March, when we placed our order that was promised 4 weeks later. It has been almost 2 1/2 months and still no blinds. We finally were told the order wasnt put in their system. When I tried to get our money back, they told me the owner was out of town, a check would be cut in 5 days & would be mailed, refusing to allow us to pick up the money. Today they called to tell us we can't get a check for another 2 weeks i have no faith we'll see our money & we'll have to sue. Patty We

Ordered and had to pay in full 6 weeks ago. I was promised 3-4 weeks. Didn't read small print …read more "Estimated" Now, still no blinds and they are a month behind in installation. So even if I received them today, there's no one to install them. Beyond upset. Mostly because I trusted the company. They won't admit mistakes and no refund policy.