This is my favorite Ace Hardware store since it is within minutes away from my home when I need a…read morequick repair. The best thing about this Ace Store is the helpfulness and friendliness from the employees. I recommend people download the app as it has monthly coupons if you frequent this Ace often. My favorite parts of the store are the tools and garden section. In comparison to big box stores like Home Depot and Lowe's, Ace has some items that not frequent sold like plants and tools. I've been eyeing some flowers like argyranthemums. Sometimes there are exotic varieties in the summer. Plant enthusiasts should check this and other Aces out.

I decided to go to Pete's Ace Hardware after finding no help at my local Lowes. I needed a cabinet…read moredoor hinge replacement. The staff at Lowes said he was only doing stocking and I should pick out possible replacements and if it does not work, return for refund. His and my incompetence was at the same level. An entirely different experience at Pete's. Within seconds after entering the store, a staff member asked if he could help me. I showed him item I needed and he found the exact model needed and asked another associate to confirm it. Never get this type of service at a Big Box store.

I purchased a ready to go BBQ last weekend. The manager of the store, Chris, came out to help me…read moreload it. Unfortunately, many of the BBQs of the style I purchased were dirty and/or scratched/nicked. Chris went above and beyond to keep moving through all of the BBQs to ensure mine would be up to standard. He had another associate wipe it down before me as well! I was appreciative of his efforts to make sure I was satisfied with the purchase. Thank you!

From the moment you walk into this store, you can feel a strange and uncomfortable energy. Right at…read morethe entrance, there's a sign that says "Ice Ice Baby," which feels completely out of place and honestly off-putting. When I tried to get help, the atmosphere didn't improve -- if anything, it felt worse. There was a clear sense of discrimination in the way I was treated. I can't say for sure if this is the most racist store in the Bay Area, but it's definitely competing for that title. I will not be coming back. The level of discomfort and perceived discrimination is unacceptable. I genuinely feel bad for the Latino employees working here, as they seem to be part of an environment that doesn't treat people equally. Very disappointing experience.

I've been doing a massive remodel for my in law suite and I've had to make a whole bunch of trips…read moreto this hardware store for supplies at all times throughout the day. You can tell everyone is trying to make do with what ever staff they can have and even though they all seem to be wearing multiple hats everyone is so helpful and nice! They had pretty good stock, I was able to knock out almost everything on a whole list I was only really expecting to get some of which was super nice, and they all worked really well with each other when I needed an item that was locked up or making paint for me. Some items are only a little pricy, but very good quality so it's worth it if you have a flexible budget. Shout out to the evening staff thank you for always being so helpful!

I'm sorry you've had to deal with all of that. Based on what you described, this wasn't just a late…read moredelivery--it was repeated miscommunication, misinformation, and a lack of accountability that cost your family both time and money. Here's a polished review you could post: We chose Lowe's for our kitchen appliances because we believed they would stand behind their service. Unfortunately, this has been one of the most frustrating customer service experiences we've ever had. Our original delivery was scheduled for Thursday. On Wednesday night at 7:30 p.m., we received a text that our delivery window had changed, so we rearranged our entire day. Then at 6:30 a.m. Thursday morning, we received an email that our entire order had been delayed because one item wasn't in stock. Why wasn't this discovered the day before? My husband had already taken the day off work, and instead of notifying us in advance, Lowe's waited until the morning of delivery. Even more frustrating, we were told they didn't call to ask if we wanted the other appliances delivered because "it was too early." That wasn't a courtesy--it took away our ability to make a decision that could have kept our project moving. The store manager assured us Thursday that everything would be delivered Friday. Then at 6:00 a.m. Friday, he called to say our credit card had been declined and that we needed to contact customer service. Customer service confirmed our card had not been declined. It turned out to be an internal IT issue, yet we were still told nothing would be delivered that day. Now it's Saturday. My husband has taken two days off work, I've paid for two nights in a hotel with our three children under the age of six so he could finish our kitchen renovation, and our delivery window was supposed to be 8:00 a.m. to 12:00 p.m. It is now after 1:00 p.m., and we're still waiting. We've spent five years saving for this budget-friendly kitchen remodel. Because of Lowe's repeated mistakes, poor communication, and lack of customer care, we've now spent hundreds of dollars in unexpected expenses and may not even be able to finish our project on time. Lowe's markets itself as a home improvement company, but this experience has shown us that they don't seem to understand--or care--how much these delays impact homeowners. Mistakes happen, but what matters is how a company communicates and makes things right. Unfortunately, Lowe's failed us every step of the way.

We went to Home Depot to get some items for our garden. There was an amazing selection of items…read more When we got what we needed we headed to the checkout. I was happy there was garden checkout line. We were greeted by a young gentleman named Renee. The guy gave us amazing customer service and we left with a smile. Great job Renee!!

Very clean, workers are super friendly. I found a lot of houseplants for good prices. Accidentally…read morebought a plant in the wrong pot so it was double it's price but it was a plant I was looking for so not too upset. I would visit this home depot again

I Love Home Depot!!!…read more Why you may ask?? Husky Tools!!! I had bought a Quick Adjust Straight Jaw Grove Joint Pliers A few years ago!! With use they corroded with use and loosened up!!! The Cool thing about Husky Tools is they have a Lifetime Warranty!! So I stopped by this Home Depot to Warranty replacement my Pliers!! I went to Customer Service where the Customer Service Team- Adriana , Noel and Priscilla Assisted me in Warranty Replacement Of my Defective Pliers!! They handled it as Professional Team !! They had me in and out in 5 minutes!!! Awesome!! This is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number # 34 On The Yelp Top #50 List of The Most Prolific Yelp Elites Of 2025!!!

If I could give this place zero stars, I would!!! The…read morecustomer service and lack of urgency were beyond disappointing. We came in at 10am to purchase a Father's Day gift,a grill. We already knew exactly which one we wanted, so this should have been a simple purchase. It took four calls to the Garden Center and one employee physically walking over there to try to find someone to help us, all with no success. After waiting 40 minutes, my husband went to the customer service/returns desk for assistance. There were 4-5 employees standing there chatting, and not a single one acknowledged us during the entire time we waited. We were told someone needed to either bring the grill down from the rack or retrieve it from a pallet in the back. What was particularly frustrating was that there were several employees available yet they chose to send the woman to handle the task alone. This isn't about questioning her capability it's about common sense and teamwork. We then spoke with another employee who repeatedly tried to convince us to purchase the floor model that was already assembled. I'm sorry, but if I'm spending $700 on a grill, I want a brand-new product straight out of the box. The fact that my purchase seemed like an inconvenience to the employees doing the job they're paid to do is not acceptable. After nearly an hour of waiting with no resolution, we decided to leave. We drove to Lowe's instead and received outstanding customer service. Not only were the employees helpful and attentive, but they even offered us a complimentary gift. We were in and out within 25 minutes. Ironically, at Home Depot, one of the first things they asked for was our ID so they could sign us up for a credit card. How about helping customers complete the purchase they came in for before pushing credit card applications? Extremely disappointing experience. We won't be returning.

I like This Lowe's!!!…read more It has a Nice Nursery with lots of Plants!!! Awesome Tool Department!!! I used to be a Landscaping Professional at one time in my Life!!! I Love Kobalt Tools, Fiskar and Corona Tools and Lowe's carries all them !!! This is a Baller On a Budget Approved Establishment!!! I keep my Pimp Hands Strong!! Number 34 of the Top 50 Most Prolific Yelp Elites of 2025!!!!

I ordered an appliance from this store but need to talk to them about an issue regarding delivery…read more It is a total nightmare to get through on the phone. Wow..... I've called about 5 or 6 times now, and it's always a long long wait before anyone picks up. Last time, someone answered, but she's talking to someone in front of her, who's arguing about something he bought. No matter how many times you say hello, she can't be bothered to attend to the customer on the phone which she, for some unknown reason, answered, even though she wasn't ready to speak to the customer. Why on earth would you answer the phone if you're still talking to someone else? The other day i was put on hold forever. It was obvious nobody was going to pick up so i finally hung up and called back. Then the same thing happened when that employee transferred me to appliances. I see they only have 2 stars even though they're paying yelp a monthly fee. That means they're REALLY bad!

Custom cover fit perfect. Thanks Steve for recommending 1/8 thick plastic. Very sturdy and shows…read morewell. Also the 1/2 round light diffuser fit perfect.

They can cut plastic into all kinds of shapes. They three pieces of plastics in only a few…read moreminutes. They were great !!