We went to Home Depot to get some items for our garden. There was an amazing selection of items. When we got what we needed we headed to the checkout. I was happy there was garden checkout line. We were greeted by a young gentleman named Renee. The guy gave us amazing customer service and we left with a smile. Great job Renee!! read more

Very clean, workers are super friendly. I found a lot of houseplants for good prices. Accidentally bought a plant in the wrong pot so it was double it's price but it was a plant I was looking for so not too upset. I would visit this home depot again read more

The Home Depot - 3 Hoyas - Nurseries & Gardening Near Me - Fremont, California

[[ Kids Workshop Review ]] Every 1st Saturday (or sometimes even more), Home Depot offers a Kids Workshop for free to build something which they list on their website. For October 2025 it was the Haunted Candy Box. It was our first time doing it so I wanted to give a detailed review and some things I noticed when I went. 1.) Workshop location is OUTSIDE of home depot on the right hand side. I attached a picture to show the location. 2.) Although you have to register on the website beforehand, the event is relatively chaotic and they do not check. I think they get a set amount of kits and they just hand it out until they run out. 3.) When we arrived at 9am, the event wasn't set-up and a bunch of parents with their kids were watching the setup. I don't think they finished until maybe around 9:15am (setting up tables, getting the materials, kits, etc.) 4.) No Aprons available which was a huge bummer. Not sure why the didn't have any. Maybe Home Depot does not ship these aprons in advance and it's whatever is left-over from previous events. 5.) The Tables themselves are pretty tall and I think 3-5 year olds may be able to work on them a bit easier. If your kid is on the smaller side or younger, they may not be able to reach the table. I've seen other parents bring their own miniature table so their kid can work on the craft. 6.) Some parents just showed up and took kits to work on it at home which is not a bad idea in case you don't want to do it there. Overall, I think it's not too bad for a free event but I wish they were more prepared for it. One employee was also very rude at the event we went to and seem annoyed we were asking questions like "Where is the apron?" or "Do you have anymore hammers or screwdrivers?". She would just answer "No" and that was it. Ironically the younger employees were nicer and went to get more tools for us which made her interaction even worse. read more

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Shout out to Aidan! I needed a voltage tester and multi meter that were locked up. Nobody in the aisles, so I asked Aidan at the pro desk / cust service if he could get someone to open up and get what needed. He paged, and nobody shows up. A few minutes later Aidan sees me still standing there and asks what i need. He opens up the cage and then cashiers me. It wasnt his job, but he solved my peoblem. Employees like Aidan are what fixes your bad customer service reputation. read more

The Home Depot - Nurseries & Gardening Near Me - Fremont, California

They overcharged me and very hard to correct. Nobody knows anything and customer service is non existent Go to Lowe's! read more

This is the Home Depot closed by Fremont Walmart on Auto Mall Avenue. It is big and organized. It has a lot of big and small items you need for home repairs or remodeling for your home . There is a huge parking lot in the front for free parking . If you cannot find an item on the shelf, you need to talk to customers service to locate it or help you to order it . That may be a little wait if more than one customer is in frony of you . Once it is your turn , they are helpful and knowledgeable. read more

Went to Home Depot searching for some plants to spruce up a house to sell. Im sure i looked confused so Brent Sommese (Pro Plant) jumped right in and found me exactly what i was looking to make this house look so bright and elegant. He was a blessing that day. read more

This is my go to home depot to go to. The people here are so nice. Today I went to get keys made and Jim was so helpful with using the machine to make them. They have a great selection of designs for the keys at a great price. I also seen strawberry plants that I will be back for. read more

The Home Depot - key machine - Nurseries & Gardening Near Me - Fremont, California

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We got copies of our keys here which was fast, just a few minutes with the machine, staff was helpful. I also went to the plant nursery here it was ok selection and fairly affordable. read more

Decent Home Depot overall. It's really sad that they have to lock up so much. They have to lock up the cheap hammers!! When you find the item you want, you then have to go find someone and then wait for them to call someone over to unlock the cabinet. It's not really their fault because if people are busy then you have to wait. Hopefully society will improve so we don't have to keep everything locked up. read more

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Angelica She does a great job for this store! Very friendly, especially hardworking people like Ella, worth the generosity of this store.

I spend a lots of money at Home Depot , the product at Home Depot is help a lot because have a lots of discount, that is help a lot of money, I'm really like this place read more

I bought a dryer at Home Depot I ask and I'd myself as a veteran before sales lady wrote up the invoice yet she left out the discount say she could not process it through I only saw that she did not include discount after I looked at invoice at home so I called her saying she did not include discount and she could not process it through. So I went back to the store talk tocoustomer service and gave me my discount of $90 and thank me for my service read more

Customer service is horrible. Waited almost an hour to get my truck loaded because the dude couldn't get the forklift to work. He didn't know how to put a new gas tank on. Why hire idiots who don't know ? read more

I went to appliance to buy dryer Jennie sales took my order I also showed her my military discount she forgot to include it on my order she kept saying it was not discounted in appliance. I called her she said she would call me back. I went back to Home Depot. I went the front desk they gave me my military discount. When I returned home Jennie called me saying she could not redeem military discount. Yet the front desk gave me $90 back for my military discount. read more

Horrible service. Don't come here. The Employees are horrible! They'll keep you waiting forever just saying someone will come help and no one does read more

We've had multiple next level customer service experiences in the paint department, especially with Tosh, who - despite the long lines - is always helpful, has a wonderful attitude (and also saved us from buying the wrong texture paint). Please get this man some help so he doesn't have to run the entire paint department by himself. read more

Home Depot is one of those places that you can spend a lot of time looking around for what you need. Many times it's hard to get help from the employees because their so busy. I highly recommend downloading and using their app to help you find what you're looking for as an alternative for asking for help. Just type it in and you'll get aisle and bay location probably quicker than asking an employee. If you do get an employee, they are very friendly, but not always the best to help you find your stuff. Today, I did ask someone where alternative items were located for what I had already found, and she pointed me to where I ultimately found what I wanted. I appreciate about this place the local proximity to my home, the selection, I know who the Pros are to get expert help and they also recognize veterans with a 10% discount. read more

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The store is conveniently located right off 680 and 880. I am so new and never have to deal with paintings, thankfully, I was able to assist it by this staff of thêm and he was super helpful and patient giving me advice to get the right color that I need and helped me match it as closed as possible, Thank you Roman read more

The Home Depot - Super helpful worker - Nurseries & Gardening Near Me - Fremont, California

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We live close to Home Depot and buy a lot of items there. We appreciate their in-house information and their on/line video services to assist in projects. Thanks The Sylvia Family read more

The 4 stars is for the paint department in general. The 4 stars is because I found that the samples of very light paint colors are off from the real color - Perhaps this is a Behr issue. Behr needs to fix this issue. However, for employees Roman, Nick and Tosh, I give 5 STARS. They are extremely helpful if you go at a time when its not super super busy. So If I have lots of q about colorants etc in the color, or want a color tweaked, I go on a weekday afternoon. They have very patiently answered my questions and I thank them for it. I hope HD management recognizes how helpful they are. read more

While we were trying to get things all settled at our home, we needed a bunch of stuff like garden tools, ant baits, insect sprays, garden gloves, etc. We probably went to this Home Depot a lot. During COVID, it was a little stressful because people would not stay away 6ft. So it's really up to you to be on the defense. They have a large parking lot so it's fairly easy to find parking. Same general area as REI in Fremont. There were hand sanitizers at the entrance which is nice. But other than that, you're on your own. You can't rely too much on the "in stock" info on the website which is rarely right, so make sure to call in to make sure you don't take an unwanted trip. This has happened to us on a couple occasions. You'd figure we'd learn from the first time! Otherwise, you can usually find any kind of "home" type of items to help spiff up, clean, paint, or do anything with the home. read more

Beware buying an appliance from Home Depot. Saw a refrigerator on sale in the Fremont store I liked. Later, at home I went online and made the purchase. Delivery was not possible for the home which was vacant, until three weeks later. Since I was not contacted by phone prior to delivery, a person doing home repairs at the home signed and accepted delivery on a Friday. When I arrived at the house the following Monday, I found the refrigerator sitting on the kitchen floor unpacked. Unfortunately, the appliance was just too big to fit the refrigerator space so the delivery company just left it sitting there. When I contacted Home Depot, I was told I was out of luck and was stuck with it. If anybody signs for the appliance, you have just two days to request an exchange or return, or its your bad luck and you are stuck with it. read more

BEST Home Depot for both service and supplies! Got EXCELLENT friendly help from THERESA @ Bath in Aisle #14 : our "go to" gal! I hope Fremont Home Depot Management acknowledges her with this shout out from me and my wife. She helped make our shopping here fun! read more

As you can see here we have 3 people standing and NOT HELPING to unload the supplies. Excuse the drive he was actually trying to get it closer for it to be easier. Also, it took ANOTHER DRIVER and the same guy with the flags to bring 2 pallets in an hour. Thank fully this gentlemen in the photo knows how to do things correctly! Ohh and there is no staff, NO ONE wants to help! TIP: If YOU are new and not sure on how to add codes/ something else, ASK FOR HELP!!! Trust me it avoids stress on the customer and yourself and time. read more

The Home Depot - Lazy people - Nurseries & Gardening Near Me - Fremont, California

All right, it's easy to rip on this place! I don't think I've ever reviewed a Homie Depot because usually it's not worth my time to write a review. I'm making an exception in this case. I rented a pressure washer and a concrete washer. Easy process to get the items and get into my truck. Both items worked the first day, the next day the pressure washer didn't work. Rolled in with the pressure washer, wasn't happy. The exchange was done quickly without question and the rental time was credited. The store is huge, thousands & thousand of items. It's a difficult job. The rental department is small and dedicated to customer service. Great job! Cheers - Eric! read more

I would like to give a Shout-out to MOD Olivia & Omar for such stellar Service!!! Also to Maria in Hardware and to Hector Barajas whom was extremely busy but took time to assist me with my issues at hand. What a Team!!! I've been a customer of Home Depot since the mid 80's and I'm proud to say that I will continue to be for many more years to come!!! Thank you all you're greatly appreciated!!! Jim H. read more

This is the nearest Home Depot to my home. Coming here for years now. Normally walks in, find the aisle, locate the item needs and checkout. It's been smooth all the time. Last week I was there for a specific item. The website said it's available in the store, but I couldn't locate it. While I was trying to find it, a staff approached me asking whether I need any help. I showed the aisle details on the website. But even he couldn't find it. So my only option was to go to the Milpitas store. While I was walking out, the same staff approached me again and told that it's actually on a different aisle, due to some recent changes. He walked with me to the aisle and showed me where it is kept. I truly appreciate the home depot staff for the excellent customer service. That really saved me a lot of time and energy. Great experience. The store is as big as any Home Depot stores. Huge parking lot. It's always self-check out. Smooth and easy. Did some store pickups from here, they offer curbside pickup as well. read more

The Home Depot - Nurseries & Gardening Near Me - Fremont, California

My favorite Home Depot by far I go out of my way to go here for the quality of service Some names I'd like to drop in the pro desk. My man Tito always quick to help me out in a timely manner and always calls me by my name Omar who always has a smile and a great attitude Barrington who always will stop what Evers he's doing to help out he is another valuable asset in Home Depot's pro desk team Thank you Home Depot for your continued support and staying open to accommodate us contractors in this time of need. Thank you from our Family At Plumbing Patrol Of Fremont California read more

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Beware!!! Don't buy appliances here. Was told by customer care team over the phone during the week to go in store and ask for a manager on duty with a specific code to return a dish washer. I show up on a Sunday driving from south San Jose and talk to the team and the manager Amanda does not come out yet the service team upfront (they are awesome) gives me a print out says no returns. It's experience's like this that make me only shop on Amazon being further cemented. Sure glad I'm a Lowes share holder. Hands down will never buy anything ever again from Home Depot. Sad thing is this past summer I spent thousands here remodeling my home and yard. Very disappointing. read more

I know this one star never helps still i have to give one star, wetting 45 minutes no one come to help me, I asked one of the worker if he can page any one he did but no one showed up they don't care i wish has a zero star, I was going to order couple of door for my house including 2 Garage doors but you lost thousands of thousand dollars. Never come back the home depot again. read more

The Home Depot - Nurseries & Gardening Near Me - Fremont, California

I stopped in to check out some plants and decided to browse around the store. To my surprise, this store let people in from both the garden center and the main entrance. It was a little different than other Home Depot stores during Covid as the other stores counted how many people entered through a single entrance. I couldn't find a very good selection of trees at this store, but did find some cactus plants as well as some nice houseplants that were on sale for the after Christmas sale. There was also a good selection of seeds so I picked up a bunch of seeds to get an early start for next season. read more

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Last Saturday, I needed to get lumber cut and they told me the saw machine is broken and come back. Due to busy schedule throughout the week, I went again today after 7PM and they said there is no one available to cut the board. I was not happy with the response. Luckily, Lowe's is nearby and the assistant helped unloading the board from the shelf and nicely cut it very quickly. 5 thumbs up for Lowe's and 0 for HD. read more

This review is only for my interaction with the customer service desk. I was behind a customer paying for an item. The cashier rings him up, then says something to another cashier, walks away and she then proceeds to ring him up. Customer was like uhhh, I already paid for it. Here's the receipt. Not sure what happened there. My one star is for the rudeness that is Shannon. She should not be working with customers. I understand everyone is desperate for workers but geez. I went in to pay on our company account with a company check. She proceeds to tell me I've never seen a check like this. Okay I'm sorry you don't know what checks look like but I've been in here plenty of times and other clerks were able to process my company checks with no problem. She was able to process it after I pointed out the check number, routing number, and bank account info on the check. The one star is for her saying to the customer behind me "I'll be right with you". read more

Today 8/20/21 purchased a car battery at Newark store they gave me the wrong size,the employee told me if it does not fit you can return,no problem.It did not fit I took to the Fremont store they refused the return saying we cannot accept the return.no reason given.I told them i want to talk to the manager,he told on the phone to the person.we cannot acceppt the return because it was purchased at the Newark store.so horrible place to shop Home Depot period. When i was at the return counter,they were 5 young associates just talking and yalking,totally ignored me. I planned on buying a Refrigerator priced at $2700 not at home depot Fremont store,by the way been shopping for the last 21 years.not anymore at the Fremont Store.Bye,bye read more

If Yelp had a 0 star, this store would deserve that (so treat my 1-start as 0-star) There is ZERO customer service at this store. You come and wait to spend a few thousands dollar for a remodeling, and wait for 30+ minutes even after requesting multiple times for some plumber Assistant to discuss the product fitting to my spec. I left and spent $1200+ in ACE/Dale hardware store, and plan to spend a few thousands more for the bathroom remodeling, where I have been getting true customer service. Stay AWAY from this trash store. read more

So frustrating to see 7 people standing in the front talking with each other and on phones instead of helping customers. When a question is asked..."it's over there..." pointing in the air towards the left. What? Such a waste! read more

The costumer service here is horrible, staff doesn't know where anything is Or poses any knowledge of anything inside homedepot. Little dork in the front with his frosted blond tips is too busy talking customers. Asked him where an items was stayed homedepot didn't carry it... lo and behold I found it on my own and they did carry it. Bottom line this place blows...go to DALE HARDWARE read more

I got extremely exceptional service on Tuesday the 16th of October from Ken from the appliance department. He took my call and walked me through a bunch of steps and facts with regards to purchasing a dishwasher for one of my clients. Ken was friendly, patient, & super knowledgeable. Customer service usually lacks now in days. Not here, not with Ken. Thanks Ken! read more

Was at Home Depot today for a pallet of pavers. Sean and Alex gave us the best service I've ever had at a Home Depot. Alex was overworked, helping customers and his colleagues. In a short time, he did so much and was sweating. When it was my turn, I asked if he needed a break. He said no and proceeded to help me. He got a hold of Sean and the two of them helped us figure out how to get the pavers home, loaded the pavers for us and went above and beyond as the store was about to close. They had a great attitude the entire time. Home Depot definitely overwork these guys! Shame on the corporation. But Alex and Sean provided great service despite. read more

The Home Depot - Nurseries & Gardening Near Me - Fremont, California