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Harbor Freight Tools

3.5 (48 reviews)
InexpensiveHardware Stores
Open 9:00 am - 6:00 pm

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"Kevin"
Justin H.

ABSOLUTE WORST COSTUMER SERVICE IVE EVER RECIEVED, the kid lied about his name, said it was Kevin. Then when I complained about the employee he calls him Kevin. I asked so you're both Kevin and they both laugh. I asked for the number to the manager and they both laughed at me. I recorded our engagement at this point at they continued to ridicule me and laugh. I WONT EVER COME BACK TO THE SHIT HOLE!!!!! BUYER BEWARE THEY REFUSED TO HONOR MY PURCHASED WARRANTY!!!! SHAME ON THE OWNER OF THIS BUSINES I will also be reporting this to the BBB.

Paula B.

Harbor Freight has all the stuff you need for projects and so much more. The checkout staff is friendly. Usually hard to find someone to help you, but recently have had better luck. Ivan helped us out last time and went above and beyond to help us get right thing for the job.

Wall mount storage bins
Jeremy R.

I've been here a few times to pick up some small items. Always had a great experience and the prices can't be beat.

Louis U.

First off, I love this place. A lot of people dog it for cheap tools... but I have a number of power tools from here and I'm still using them and they all work great! I had one ratchet set (I paid 4.99 for it!) break but they just gave me a new set because it had a lifetime warranty! The staff kicks butt. Zach the manager is knowledgeable, professional and extremely helpful. If they have it in the store, the staff will know where it is! Every month or two they have a parking lot sale - and they sell stuff at close out pricing. It's a great time to pick up some manager special tools, dollies, patio string lights and even free gifts. If you're a track club member you usually can get some freebies with each flyer they send out. Oh yeah, the prices. The stuff is waaaay cheaper than Home Depot or Lowe's... it's said they aren't as high of a quality, but like I said above, I have a circular saw, drill and edging saw and they all work fantastic. Plus, I have a giant fan I bought did my business and it runs 24 hours a day.

Harbor Freight Tools, Oceanside CA.

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14 years ago

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9 years ago

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8 years ago

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11 years ago

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14 years ago

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15 years ago

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12 years ago

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10 years ago

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Review Highlights - Harbor Freight Tools

Both visits each of them were not only friendly, but super helpful and knowledgeable!

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Lowe's Home Improvement

Lowe's Home Improvement

2.4(245 reviews)
4.4 mi
$$

Today we had to get a fan. We received excellent help from Sandra and Tatsuya. They were terrific!…read moreWe were in such a quandary about what to get size-wise as well as power. Both had the time to be able to give us the assistance we needed. We were so impressed by their knowledge and patience, that if this is an example of the staff at Lowe's, we will never think of going to another place. They had an excellent selection of products and the prices were a great value. Thank you, Sandra and Tatsuya! We so appreciate you!

stopped at LOWE's HOME IMPROVEMENT with a little over an hour to pick out new flooring for two…read morerental units while my wife was running other errands. was directed to the flooring section by a store employee after she gave Logan, the flooring guy, a heads-up to meet me there. hung out in flooring twiddling my thumbs for twenty minutes until another Lowe's employee stopped to check on me and notify Logan that I was still waiting. hung out in flooring twiddling my thumbs for another twenty minutes until the second Lowe's employee stopped to check on me and notify Logan that I was still waiting. hung out in flooring twiddling my thumbs for another twenty minutes until it was time to meet my wife. i get that my time is NOT important to Logan, but it is important to me. hopefully it will also be important to the store which will certainly NOT be Lowe's where i buy the new flooring.

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement - Why do the stores allow this?

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The Home Depot

The Home Depot

2.8(323 reviews)
4.8 mi
$$

I want to give a huge shout-out to Rosa Robinson, who absolutely made my day at Home Depot. I…read morevisited the store the day after Thanksgiving - Black Friday, one of the busiest and most hectic shopping days of the year - and despite the chaos everywhere, Rosa was incredible. She was friendly, professional, patient, and genuinely happy to help. Her positive attitude stood out immediately. She listened to my concern, took the time to guide me, and made sure everything was taken care of. Excellent customer service is rare on a day like Black Friday, and Rosa handled it with so much grace. I also want to acknowledge her manager, a very kind and supportive lady who was equally friendly and helpful. Together, they showed what true customer care looks like. Please make sure Rosa gets recognized for her outstanding service. She absolutely deserves a stellar star for going above and beyond. Thank you, Rosa, for staying positive and making your customers feel valued. A very happy customer

Really love this Home Depot location!…read more I have recently purchased items ranging from a new screen door, to outlet covers, plants, laundry soap, tools, and even keys! Every visit I have been greeted by many staff people asking if I need assistance and going above and beyond to ensure I find everything I need! I love the competitive prices and that there are always coupons available as a member! Online ordering is also smooth! Pickup in the outdoor lockers is quick and efficient. If you have to pick up inside, it's also super easy and quick! Home Depot is the place to go for pretty much everything!

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The Home Depot
The Home Depot
The Home Depot

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The Home Depot

The Home Depot

3.0(196 reviews)
7.2 mi
$$

I have to give kudos to the gentleman working in the tools department. I can't remember his name…read moreeven though I really wanted to give him a shout out. He is an Asian gentleman probably in his fifties. Anyway, I haven't received customer service like what he provided in a very long time. He went out of his way to find something for me which included him having to get a ladder and move half way across the store. Climb to the very top shelf to grab the item I was looking for. As someone who was fed up with Home Depot due to a poor experience in the past, this team member changed my perception. I am now a returning customer to the Home Depot. I think retailers need to understand that as consumers we can just go on Amazon and get what we need most of the time. However, when you create great experiences through amazing customer service it brings us into the stores. Hire more people like this man and more people should learn from him.

I visited Home Depot looking for help with a door repair issue. In the door framing aisle, I asked…read morean employee for assistance and was told he was "only a merchandiser" and directed me to the customer service desk. When I approached customer service, I explained my situation to Dory. Unfortunately, the experience only got worse. She appeared to be sitting at the desk on her personal phone with what looked like a personal journal or notebook open in front of her. When I approached, her response came across as sarcastic, dismissive, and condescending, as though helping a customer was an interruption to what she was doing. After being sent to customer service for assistance, I was then told they couldn't help me with the repair issue anyway. At that point, I was frustrated and questioned why I had been directed there in the first place. To be transparent, I did use some choice words during the interaction. However, that frustration stemmed from the incompetence, lack of assistance, and attitude I received throughout the encounter. While I could have expressed my frustration differently, it does not excuse the unprofessional behavior I experienced. The situation escalated to the point where a manager, Chris, was called over. When he approached me and asked, "What's up?" I calmly explained what had happened. Instead of attempting to resolve the issue, Dory got up from her chair and essentially issued an ultimatum, stating that either I needed to leave or she was leaving. That level of entitlement and lack of accountability was astonishing. Rather than continue the confrontation, I chose to do the responsible thing and leave the store. I went to Lowe's instead, where I was treated respectfully and received the assistance I was looking for. I came to Home Depot seeking help and guidance, not sarcasm, indifference, and hostility from customer service. This experience was disappointing, unprofessional, and far below the level of customer service I would expect.

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The Home Depot
The Home Depot - This is us walking out with the front face of our cabinet, without having received any assistance, whatsoever.

This is us walking out with the front face of our cabinet, without having received any assistance, whatsoever.

The Home Depot

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Harbor Freight Tools - hardware - Updated May 2026

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