Eric C was recommended by an acquaintance. It was a great choice to select Jalloway Glass. Eric was…read morevery professional. He measured everything to exact specifications as required by my HOA. The price for installation was significantly lower than other estimates from Angi. Melissa from the office was extremely helpful with setting up date, time etc for everything required for the window purchase and installation. I highly recommend Jalloway Glass for your window repair or replacement.

Eric C. was fast and courteous. Any questioned I asked were answered without hesitation. This…read morecompany is definitely at the top of my list when friends need glass repair. Calling the office was a very uplifting time.

After a window in my home cracked unexpectedly, I called them, and they were able to schedule a…read morevisit quickly. The technician arrived on time, was very professional, and explained the repair process in detail. The repair itself was done flawlessly -- the technician worked efficiently and made sure everything was sealed and secure. The glass looks as good as new, and you can't even tell it was ever damaged! They also cleaned up after themselves, leaving the area spotless. What really impressed me was their level of customer service. The team was courteous and knowledgeable, and they made sure I was satisfied with the work before leaving. The price was very reasonable for the high-quality work.

I just opened a restaurant and needed to get acid etched graffiti off my windows. These guys came…read moreand helped repair our windows. I cannot thank them enough as they totally renewed our windows! thank you! Totally professional and reliable.

Scheduled an appointment, no one showed, no one called to say running late, no one answered the…read moreoffice phone! See attached schedule of appointment and assigned tech. Waste of time that could have been spent with a company respectful of potential clients time.

Super nice to work with AT FIRST. They helped me detail and fabricated a glass bar top. I…read morequestioned how waterproof it would be. They assured me that the silicone would keep liquid out. It has not and client is very upset! Liquids are seeping under the glass and discoloring. Mike said they would be out to remove in 2 weeks. It has been 3 months. I have called, texted and emailed. No return calls. My only option now is this, and other media posts sadly.

Great work and service. The ordering was efficiently handled, they were very detailed when they…read morecame to measure, and the installation was perfect. The installers were extremely congenial, they went to it and knew exactly what they were doing, they made appropriate suggestions, and the outcome was just beautiful. I would definitely recommend them and I would definitely use them again. And they were reasonably priced.

He took my call, was able to come out to my house later that day, assessed the issue, installed the…read morenew glass, and was gone within 30 minutes. I would call again if a single pane of glass in my home broke.

I placed an order for 16 windows on 2/17/25 including two decorative picture windows. Window…read moreinstallation took place on 6/2/25 but was only informed two days prior that the decorative windows were unavailable. Air-Tite said their vendor didn't inform them ahead of time, and was told that they would find an alternate design. The alternate design was provided and accepted by me on 6/18. I was told the order would be placed the following week, and I would be kept up to date "every step of the way." Not hearing anything almost two months later, I followed up on 8/5, and was told they would check and get back to me the next day. After not getting a response, I followed up again. In the follow-up conversation, Air-Tite indicated the windows should arrive in September. After no updates again, I called on 9/25 and was told the windows were due to arrive on 10/2 or 10/3, and that I would receive a call. Again, not hearing anything, I called on 10/4. Air-Tite responded that they believed the windows may have arrived and would get back to me on 10/7. 10/7 came and wentt without a response. Windows were finally installed on 10/30. It took 8 months from my initial order and over 4 months from the alternate window order for completion. At the end of the day I am satisfied with the quality of work, cost, and windows themselves. I also understand custom windows can take time, and am sympathetic if Air-Tite's vendor didn't communicate clear time frames, but I cannot understand the constant lack of timely follow up.

I had a wonderful experience with Air Tite; they replaced 2 windows, broken screen and damaged…read moregarage siding; the were punctual, professional and did excellent work; highly recommend

Very unprofessional. I saw that they did work at a neighbor's house and seemed to do a nice job so…read moreI called to schedule an estimate on doors and windows. The night before he was scheduled to come for estimate, he called and said he forgot he had another appointment and couldn't make it. STRIKE ONE. Given my busy schedule, (and the fact that I had already rearranged things and canceled meetings for this appointment time) I asked if he could simply provide an estimate for my front door (being the priority) without me being present. He was able to pull photos of my home online and immediately provided a quote, which seemed a little high, but that's fine. I was hoping to see the quality of their work and professionalism with this project in order to assess whether to go with them for all of my window replacement and other doors. I agreed to the price, and asked when they would be able to install. He defiantly replied that it would be whenever they could squeeze my small job in if they had another job in the area that finished up early. What? STRIKE TWO. I reiterated that, given my schedule, I would not be immediately available at their last minute whim and would need to schedule an actual date and time for install, weather permitting of course. He very rudely replied that maybe if I had other work to schedule-like at least 4 window replacements- then they would be able to schedule an install. Otherwise, there is no way ANY contractor would schedule an appointment and GOOD LUCK trying to find one who would. STRIKE THREE. Perhaps if you were able to professionally handle keeping the estimate appointment and installing the door, you would have had business on all window and door replacement in my house. Very rude and unprofessional.

Brookside re-sided our 100 year-old house and we couldn't be happier! The work is beautiful with…read moreterrific attention to detail and it was done in a very timely fashion. In addition they installed 2 new windows which fit extremely well with our existing windows. I would recommend them to ANYONE!

We had a Vent window that was cracked in the bathroom which is encased by glass block windows and…read moreit needed to be replaced. I spoke to Tony and he was able to schedule service very quickly. Tony came out to do the work himself and he is a great guy and very professional. He was able to complete the job quickly and I am very satisfied with the job he did. Also, the price I was quoted on the phone was exactly what I paid. Service like this nowadays is rare. I would highly recommend Tony and will call on him with any other glass needs in the future.

Tony was super helpful and so nice! He cut a custom mirror me while I waited. Great pricing and…read moresuper fast. I will be back once I'm ready to start my full bath renovation!

Highly recommend! I heard a loud boom and went up to my Master Bath to find my glass shower door…read morehad exploded! It was totally shattered. I found these guys on the internet and they answered my call, came right away to take measurements, and I had a brand new custom door in one week! Great quality and great customer service.

the team came to install custom interior windows- great job throughout. they offered suggestions on…read morethe style. the product is solid and they came to fix the issue without any trouble! overall, highly recommend!