Seeing people say they haven't dined in here is amusing as this isn't much of a sit down and eat kind of establishment to me. If i have to order my food through a plexiglass glass window with a cut out speaker i need to take my food to go & enjoy it elsewhere. It's attached to a gas station and parking although private fills up quickly. I do not like mild sauce at alll . I ordered it right on the side thank God because they give you plenty if you get it on top! They do have other sauce flavors! The wings are seasoned well & perfectly crispy . Every bite is good! Their fries are crispy & flavorful. They offer lunch specials with #'d wing and tender pieces, desserts, other sides. I also tried the fried macaroni which i thought was okay just a bit over cooked. I really need for them to get a closed container instead of boats for to-go orders. their bag & boats can't handle the weight of the food, steam & sauce if you have any leftover & during transportation. my bag was ripping apart. read more

Harold's Chicken Shack - Indianapolis - a tray of fried chicken and french fries - Chicken Wings Near Me - Indianapolis, Indiana

See all

I would give it a 0 cuz that's what it really deserves. Order a half dark chicken and fries. It took longer than any 25-30 minutes. Had to listen to the dude in the kitchen cussin on his phone conversation. When my order was finally did, no wonder it took so long. It looked like they cooked an ostridge or some humongous bird. The chicken was too big that it didn't look right and the fries was soggy, not crispy. Plus the place looks ran down over time since its opened. Will NOT be back. read more

I was born and raised in Chicago, Illinois so I am very familiar with Harold's Chicken restaurants. This Harold's Chicken location is not good at all‼ Let's start with the lobby area to the food last. The floor in the lobby area was extremely dirty and sticky (video provided), the "No waiting in the lobby signs" are all over the lobby area. The cashier/cook said, "Those signs have been up since COVID, you can wait in the lobby or in your car and come back in 15 minutes." I waited in the lobby area and took some pictures. The price list for the food is blacked out, there were food crumbs along the counter but you can not dine in, there was a big box in the corner that had a waste tank for camping, the fries were old and cold, I asked for a 4 wing dinner fried hard with salt and pepper with sauce on the side. The chicken was previously fried and he fried it again in old grease and taste like pork skins, salt pork or bacon. I really couldn't tell which one but it might have been a combination of all flavors. The $7.50 that I spent for a 4 wing dinner was a waste of my money and time. I give them 1 star and that's for the picture of Barack Obama on the wall. I should have known that the food was not going to be good since they were basically inside/attached to a gas station ‍ but hey I saw a Harold's and got excited since it's a spot from back home. I do not recommend Harold's Chicken #22 I told the cashier that I do reviews for restaurants and he said, Please Do One‼ The chicken recipe is wrong but the sauce was right. read more

See all

I haven't actually been to this restaurant, but I have eaten here several times via takeout thanks to a coworker. Each time I've gotten chicken wings with the sauce on the side. My coworker suggested getting on the sauce on the side because they can drench it. The sauce makes the wings. They give you a large portion of fries. I flip between the 2 and 4 piece. She likes their shrimp. It's best to call in ahead. read more

Harold's Chicken Shack - Indianapolis - Chicken Wings Near Me - Indianapolis, Indiana

The chicken is so good. So are the livers. This food is great it reminds me of Chicago Harold's

Nestled away right next to a gas station this place is pretty much a carry out joint. This restaurant is not in the best area of the city. They have a small dining area, but it is pretty tight. The chicken is pretty good, but as many have said before me, save some time and call your order in. They do have lunch specials and some intriguing desert choices like toffee grapes. Food here is reasonably priced. I got two lunches for under $10 (what can I say, I like my food). Parking is also limited there as the small lot is shared with the gas station. All in all the fried chicken is pretty good and a 3.5 rating would be more accurate, but I opted to round down. read more

See all

I called my order in and was advised 20-25 mins. It wasn't ready when I got there.... now I've heard they were slow so call in your order. Not sure why they move so slow. I ordered the chicken and perch combo and it was $14.0 and some change. I asked for mild sauce on it and hot sauce on the side... no matter how slow they are the recipe is the same so the food was seasoned well with no issues. My food was pipping hot and fresh. I would have preferred a little more sauce on my food but overall it was good. My chicken wings were very crunchy and my perch was fried (soft) crunchy. I would have preferred it to be cooked a little bit longer. From a business operations position. I feel like they need to implement a better way to service so orders can be processed timely and a bit more organized. Would I order again yes.. but not a place to order from on a regular rotation. read more

Harold's Chicken Shack - Indianapolis - Chicken Wings Near Me - Indianapolis, Indiana

See all

Straight off the highway right on the corner of 38 in Lafayette very convenient is connected to the gas station gas Limited parking you have to make your own parking spot Good takeout chicken and fries cheddar jalapeño poppers are pretty tender and broccoli cheese bites have bacon and it doesn't tell u and I don't eat pork so I went in there and told them and still got charged for a replacement mac & cheese bites which are pretty good in their sauce is so good definitely get the sauce sauce sauce sauce Hot or mild sauce read more

See all

Why come we can't get consistency! One you need to clean up in the inside...presentation is everything. Get a storage room! Two- you will never get a chance to give me cold, old, reheated chicken. Chicken just black on the inside I have never seen such a disgrace like this in my life from any restaurant. How is the health department letting this business get away with this!!! I'm so embarrassed...this is not representing my hometown! Owners probably know nothing about Chicago....trust n believe!!! read more

Sad to say, this business did not last as long as its long awaited opening! The quality/taste of food deteriorated and the open for business hours have declined as well! You are gambling on them being open each to you go to the location. They didn't reopen the cooking area for viewing and were still serving food from the side door. The last order of wings I purchased seemed old/previously cooked, even after waiting 45 minutes for my order. I'd had high hopes for my hometown famous food but it turned out to be a real disappointed read more

Alright - so let's get to it. DISCLAIMER: This location only gets three stars because of things related to the service; NOT the food. I am so excited that Harold's chicken shack is back! Many of you might remember the other location on Shadeland and its troubles (odd times open, never answering phones, etc). So when I heard this one was opening, I was extremely excited. A native of the Chicagoland area, I love Harold's. Love the MILD SAUCE! If you haven't tried it, you need to. It's just a must. So when I visited on Super Bowl Sunday, I totally expected it to be swamped. I was willing to take the risk. Their Facebook page had a post explaining that they were taking advance orders for the game, which was pretty cool seeing as though they weren't "officially" open until February 5th. When I pulled up, I saw that the restaurant is adjacent to the Phillips 66 service station on Lafayette Rd. which means - no parking! I managed to snag a spot over by the side of the station, but that was by chance. I fully expected to be told that they weren't taking single orders as it was so busy, but that wasn't the case. The workers were really really doing a great job filling orders and I was able to put mine in quickly. Warning: they're only taking cash right now, and when you place your order you must talk into the speaker. The staff is hidden behind plexiglass. They told me my wait would be about 30-35 mins but I think it was actually less than that. There's a door on the side of the counter/window where the staff brings our orders and calls your name. The young lady who first came out was so friendly and kind, I didn't mind waiting while chatting with her. There was also a young gentleman answering phones who was very polite with each customer. I was pleased to see that. My food was hot and fresh and absolutely divine. A few things - menus are now at the counter so grab one when you come in. Sometimes the phones will ring busy. Keep trying if you want to place an advance order. The store is pretty cold because it's really not that big. There's about 6 small tables where you can dine in. Be sure to check your food BEFORE you leave to make sure it's accurate. They won't accommodate issues after you leave the store. Sorry, I don't have any pics because I ate my food too fast. I know I'll be back here all of the time. Hopefully the food quality stays the same and the business kinks are worked out. read more

The location is a bit inconvenient since it's connected to a gas station on an extremely busy street. The food was done after about 15-20 minutes. Everything was cooked well, not too hard, not too soft. The fish could have used a little more seasoning, there honestly wasn't much flavor. The shrimp was spicy and had a little more breading than I would have liked. I do like the mild dipping sauce on the side with the fries. Overall I did like the meal and, I would dine here again. read more

Harold's Chicken Shack - Indianapolis - Catfish Dinner with fries, add shrimp. - Chicken Wings Near Me - Indianapolis, Indiana

Whatever you order, order with mild sauce and your experience will definitely be unforgettable. Harold's does a great job of achieving a non-greasy, succulent, and flavorful chicken that you don't feel bad about eating. I'd also recommend setting aside some time to sleep afterwards! read more

Harold's Chicken Shack - Indianapolis - Shrimp & 3 Wing Combo - Chicken Wings Near Me - Indianapolis, Indiana

I ordered delivery from Uber eats. The food was still hot when I received it and it was a good portion. The chicken wings were boring. There was no lemon pepper seasoning like a lot of places use. The fries could have used salt as well. I ended up with an upset stomach. Not sure if it was from the chicken or not as some of it looked pink. I won't be ordering from here again. read more

I'm from Chicago where Harolds Chicken originates from so I KNOW Harolds Chicken. The shrimp is good, a little spicy but I like that! Something is off about the chicken and it's not quite like Harolds back home. Kind of seems like maybe it's not enough lemon pepper on it or something. Or maybe the mild sauce is a little watered down. My husband and I were trying to figure out what was off about it. If I was in the area I'd buy it again but I won't be taking any trips. read more

They don't answer the phone. Pretty much never anymore. 4 stars bc food was good back when I could place an order, and bc the people that work there are nice. Not 5 stars bc I haven't been able to place an order for months. So how would I know anymore? My #2 has been getting Harold's money last 10-20 times I tried to order, bc my #2 answers the phone. Not a great business model. I assume Harold's food is still good though read more

The food here is very good. I love the mild sauce and they also offer desserts. So when you come in check the window for what desserts may be available. I am not sure if this places takes carry out orders , but it seems like no one answers the phone. So you better off coming in to order and prepare for a wait . Above all I do like the food but i don't really like the location. It's connected to a gas station and there is never any parking spots. read more

Harold's Chicken Shack - Indianapolis - 1/4 dark chicken with mild sauce. - Chicken Wings Near Me - Indianapolis, Indiana

It's after 11 and this place isn't open yet employee sitting on lot waiting for the manager. Totally unexceptionable.

I've been twice in the last two weeks and both times the food was consistently on point! Hot, Fresh and delicious!

Don't discount this place for its looks or for its name, as you get some large portions of really yummy fried food. My husband and I did the combos and got fried shrimp, catfish and chicken. Don't forget to add a side of the jalepeno ranch and the Harold's sauce is to die for. I promise it will serve all your fried food cravings. read more

Every since the little older Lady that ran the front left, their service has been on the decline. Either they dont answer the phone or its off the hook. When you show up to ask why they didnt answer, you get a lame excuse. Like "We too busy", "Its just us here", "Im doing a big/catering order", etc. They dont make the order the way you asked. The people ask you to wear a Mask inside but they Cook your food without a Mask. It has been too many changes in the people that they have take your order and cook your food. That could be the reason for the inconsistencies. (but don't let me make the excuses for them) I dont like change. And they have an attitude from jump! Im originally from the Chicagoland Area, which means I know what Harold's is supposed to look and taste like! I will drive 3 hours to get what I want and pay for! Today was the last time I will patronize your business. read more

The chicken was fried hard asf, been trying to call & you can never get someone to answer the phone. I threw that shit away! The first & last. read more

I had my order delivered during lunch hour. It was fresh and hot. I was expecting bigger catfish filets than what I ordered. The seasoning was average. Nothing to memorable about the meal honestly. I more than likely will not order from here again. read more

I love the food and fun staff here. This is my local chicken joint and it never disappoints. I usually stick to the chicken and shrimp combo. But, the perch is on point. I will suggest that you order before time because it's made to order (with love) and takes a little bit of a wait, so be patient. I was a bit hesitant at its opening simply because of my stigma with "gas station chicken" but the gas station is next door and not apart. If you do not want your chicken drenched in mild sauce they will assume you don't want any, the amount will be very stingy or they will not give you any at all. Ask in advance and check the bag before you leave avoid the U turn back to the store. read more

Pretty solid compared to the Chi. More than an A for Effort. I've been a few times and I'm a south sider from the go!

Really good, really fresh! The catfish fillets are seasoned really well and so is the chicken! I'll definitely be back!

Best fried chicken in Indi metro period!!! Best advice just call your order in otherwise you may have a bit of a wait. As a former Chi south sider I was a little skeptical that this location here would be the same as home, however I was pleasantly suprised! Great service and great food especially for the $$ I'll definitley be back!!! read more

I'm from Chicago and ate at Harold's often. Since I've moved from Chicago I have been missing food from home a lot lately. This Harold's is a good second to home but not quite there yet. read more

Always amazing service . The food is always fresh , just like the original Harolds in Chicago . So far everything I've tried has been delicious. read more

When the chicken is so good you have to have it twice in a day! Harold's exceeded expectations! read more

Harold's Chicken Shack - Indianapolis - Chicken Wings Near Me - Indianapolis, Indiana

See all

Best Chicken and seafood in the city! Catfish Dinner, Chicken Dinner and Shrimp Dinners all my favs! Great customer service and the food is always hot and fresh! Awesome addition to Indy! read more

Okay ya'll- this is the real deal! I've read about the bumps and inconsistencies they've had in the beginning but yesterday's chicken was awesome! If you are from Chicago (home of Harold's) then you know that the sauce and fries are just as important as the chicken and they were perfect. Now for those in a hurry; I have never been to a Harold's where you didn't have to wait for your chicken because it's dropped fresh. I'm okay with that. Some people aren't. Now, if you want good chicken, you're gonna have to cop a squat. Everything down to the pictures on the wall reminded me of home and my trips to Harold's on the southside of Chicago. My only complaint is parking. I'm so happy to have a piece of home here in Indy! read more

dont waste your money!!.. customer service is very ghetto.. when i went they didnt open on time. customers were outside the door and a ghetto older women answered the door with an attitude. that was all i needed to see. even neighboring businesses say they are horrible and wont eat there. read more

I really wish employees would value their employment as much as the employer would appreciate them too. So, three stars, becos at least the fryer functions accordingly and the seasoning to the mushrooms and all that good seasoned fry food is on point. With that said, there is a huge management issue that needs to be addressed in order for this restaurant to fully work properly. The music they play for one got all kinds of explicit lyrics and worse, it's always a problem with either who ever took the order over the phone or the tablet working. While I was their picking up an order I placed over the phone that nobody apparently took down, the girl that works there was telling a food delivery person that they didn't get the order and had to wait another 15 minutes for them to make it since the tablet was down. This in just unprofessional. Bad enough ya only take cash. Ya losing money and will continue to with how bad this place (that don't have to be) is being looked after. read more

DO NOT ORDER FOOD FROM HERE!!! My fish for the last 3 times has been UNDERCOOKED. I called the restaurant and they tried to say that I shouldn't have ordered through Door Dash, even though Door Dash has no impact on how cooked the fish is. They ALWAYS leave out ingredients, the place is never clean, and the customer service is very unprofessional. I really wish this restaurant was better run, but the franchise owners don't focus on quality, their focus is how many customers they can get in and out as fast as they can. read more

First time here, and I'm disappointed. The food is alright, if that. It is beyond overrated for no reason. I ordered the 3 piece wings and fish (Perch) with the sauce on the side. The wings, and the fries were horrible. The perch was great. The sauce was good but that should not "make" whatever you get taste better, it should compliment it. Please order with caution. read more

Amazing chicken wings, catfish and shrimp. Everything is fresh, never frozen. They don't even have a freezer in the back! That means it's really really fresh, good food. Excellent customer service. You have to wait longer but that's because the food is cooked to order, not sitting under heat lamps like KFC, Popeyes or Church's. Hard to find a better spot in Indy that's open late for good food. The mild sauce is the right balance of tang and spice. Worth the drive from wherever you are. read more