Huge store, inadequately staffed. I go there for one product...their bread. Almost half the time the bread inventory is low or empty.

I recently got a job in Harris Teeter, the service we provided was magnifique and the service we got back was real shitty . I was really hard at work in a seven hour long shift when I tried to take my break, they could only afford a thrity minute one. I got so upset, by the time I ran to the bar, got a bite to eat, and payed for it, time was up. Back on my feet and working like a dog in the cashier counter. I felt like even though the food and pay are superb, the real dilema is their work load as oppsed to full time people. They never give full time to anyone to override their break! THis is aweful, Azara read more

I call this Wegman's East. For nearby corporate folk, this is must-stop lunch place. Need milk for home? Granola bars for the cubicle. Slide into the easy HT parking lot, grab a Redbox movie and go. But for lunch, they have plenty of NoVa-priced choices: $7.99/lb hot lunch bar -- Asian and salad; good sandwich bar, w/ a long lines; and great $5 entrees (w/ 2 sides!). Use the self-checkout to get out fast. But I'm telling you, the lines are so fast, you're out the door plenty fast either way. 'cause, you know, you've got to get back to work. Check out the ramp for your cart that follows you down the escalator! read more

I'm already a huge fan of Harris Teeter as most anyone who's ever talked to me for more than 10 minutes likely knows, so a 5 star for them isn't exactly hard to attain, but believe me this one definitely deserves it more than any HT I've ever been to. Yes, it's a more expensive grocery store than Giant or Safeway or any of the other bargain shops, but as the old adage goes, you get what you pay for, and what you pay for here is a far superior selection to anything in the area. There are so many amazing things about this grocery store I doubt I can capture them all in this review, but I will do my best to give you a run down of the highlights, starting from the point you walk in to the exit. *Indoor parking garage with elevators, so no more lugging 5 bags out to your car in the rain. *Deals, deals, and even better deals. Did I mention awesome deals? If you aren't a VIC card customer, you NEED to be, because you're missing out on 4 packs of blueberries for $5 and $6.99 USDA Black Angus filet mignon, just to name a few. *Freshest produce I've seen outside of a Whole Foods, and loads to choose from. It's divided into regular and organic sections, with the organic being placed right at the front. Don't be fooled into thinking this is all there is, as it's a bit more expensive. *A bountiful pepper selection, my heart just skipped a beat. *Melon bar. Yep, they have a melon bar. *To make you quickly forget the melon bar they also added a very large olive bar, with all the extra great Greek accoutrement. *An "Asian" bar, with all the various types of typical Chinese food, along with some curries and freshly rolled sushi. *A regular "hot bar" section, full of all our American favorites, including 4 soups every day, with sample bowls so you can try them all! *Hot brick oven baked pizzas, made to order. These things look delicious. *Large full service deli right next to the 4 sided cheese monument with a bakery stuck right in the middle. Please note, there are samples galore for you to try in this area, much like the produce section. *The butcher area, oh let me tell you about the butcher area. For starters, I already think HT steaks are by far the best of any chain out there, but this store has their own aging rack where anyone can pick out a cut of beef and have them age it as long as you want, you just have to come and pick it up when you're ready for dinner. They also have lamb and veal constantly on sale, you cannot beat these prices or quality anywhere! The pre-marinated meats always look delicious too, if I was a lazy person I would be all over these. *The rest of the store is pretty much typical Harris Teeter: enormous selection in every aisle, with slighter higher than average prices, but you gotta pay to have this kind of selection. *I've been probably 8 times since this opened a month ago, and there are always plenty of lanes open at check-out every time. The last time I went the cashier even gave me a $10 off coupon because I didn't realize they were in the weekly flier. She literally just gave me $10 free, wow. read more

this is the best harris teeter ever. i can walk here from work during lunch. since i typically eat extremely late lunches - more like linners, there's hardly anyone in here when i go. the set up is fantastic, great layout to the store and there's a starbucks and free wi-fi? i could live here. seriously considering bringing a free standing hammock and popping up shop some days during long work days. now all this place needs is to hire a few starbucks cocktail waitresses to fetch me drinks and fan me with oversized palm leafs as needed. did i mention the grocery cart escalator? so cool. read more

Two weeks ago I bought a watermelon that spoiled after one day and yesterday I bought a cantelope I had to throw out this morning. They are always out of the brands I buy like Fage yogurt so yesterday when I saw two I bought them, only to get home and see that they expired on the same day. This place used to be good but has not been good since the moved everything around a month or two ago. read more

I've been going to this grocery store for almost two years. About once a week I use the online pick-up and usually pop in about once or twice a week. The store is clean and employees are friendly enough. This store gets 5 stars for having an amazing management team. We have had some problems in the past and everytime they have made things right! Once we were missing items in our online pick up. We came back to the store and the manager we and got the items and comped them. Since he knew we were normal customers that used online shopping every sunday he said next week put my name in the comments and I will do something special for you. We were expecting $5 or $10 off, but he comped the entire order. I have so many other examples where management has gone above and beyond. They make up for the somewhat high turnover of employees. read more

Thanks Julie. D FOR VERY UNPROFESSIONAL service. What a personality to customers. She didnt ask me for paper bag and I asked her for paper bag then she threw bags at the counter with sigh. Thanks harris teeter again for this unprofessional service from you. Good luck. read more

This used to be a very nice location but it is now poorly managed. Parking lot is filthy. Yesterday I stepped on old dried up sandwich. Elevators hot as ovens. Smells. You will wait at the deli counter forever. One kind man always working hard but with no support. Lots of people standing around barely working. Talking employees in conversation with each other often standing in the way. I have helped other customers find things because store employees are clueless. Sale items usually depleted. Popular items wiped out. Store stock constantly being thinned out. Can't even get my brand of dog food any longer. I live less than 50 feet from this store and have to drive to another grocery because they are out of basic items like mayo. Complained but got no results. Glorified 7-11. read more

Everyone keeps posting positive reviews but have they encountered a Harris teeter rep? All I got was attitude and sass and no one helped me with my problem. Also, the wifi NEVER works. read more

Very convenient store that works 24/7. The store is clean and the customer service is good and relatively fast. The prices could be better and they need to have more control on expired food. read more

Went to the store to buy some sodas for a work event. I saw a great deal at the store, buy two get three free. Since I'm the sign the price was 5.49 to me this was an amazing sale so I decided to get 10 boxes in total. When I go to the cashier she told me with an attitude that the sale was not correct. She decided to call a manager. The manager told me that they cannot guarantee the price in the lager or tag since it was incorrect. I told her they should it look into that before. With an attitude she called another manager from customer service to basically void my transaction and do it al over. This took more than 30 minutes. The manager in customer service did not have other option but to help me. I just felt like I was being inconsiderate towards them. They wanted to charge me the regular price per box 7.59 I believe when the promotional price in their shelves was a different one. My first job was in a supermarket marking prices and it was my responsibility to make sure his type of issues did not happen. If we made a human mistake I was hold accountable for it. I accept the mistake, apologize and move on. Here is where they failed, no apology, no empathy. The management is just rude and genuinely do not care for people when they point out their mistakes our flaws. If you follow the rules and make sure items are labeled correctly people won't have to complaint in first place. read more

Horrible produce section and the cashiers are slow as rocks. Looks nice but the quality is terrible as HTs go

I had one of the best customer experiences here and it will make me come back more often because of it. I was trying to find a particular product but it looked like they ran out so we asked someone who worked there for help. I just so happened that someone who worked there was in the same aisle as us so we asked her to help us. Little did we know, she was on break! She suggested a few options to us and she followed through and even rang us up. Now that is great service! read more

We live about a half mile from this Harris Teeter, and go there on a weekly basis. Their selection is pretty good across the board. The butchers are always very helpful and glad to answer any questions. I keep coming back to this Harris Teeter because the customer service is always excellent. Literally every employee I've talked to is excellent! read more

I stop by at least once a week as it's across the street from my office. They have a great selection of lunch items, I always get the salad bar as it's fairly priced and everything is always fresh. The cashiers are fast, so don't worry about the lines! Parking is an issue, be careful of the indoor parking space - it's a tight space and some cars are flying in and out. read more

Great location, great products but, above all, GREAT SERVICE! Pharmacy staff are superb, as well as costumer service. Always a smile on their face. A pleasure to walk through this place. read more

You were open yesterday during the blizzard, allowing me to walk next door and get food and beer. God bless you!

The breakfast bar closes at 9:00 AM weekdays even though advertised to be open until 10:00 AM. After 9 AM, you find cold leftovers, dried out remnants, whatever is left over from earlier, and the price isn't reduced for the hassle of going out of your way to get there well before posted closing time. As is typical of large, faceless corporations, polite emails to management receive no responses or acknowledgements. I suspect there is no management on duty in the mornings, thus the lack of advertised products, sloppy shelves, slovenly service. read more

I work so close to this Harris Teeter we like to call it "Building 5" of our work complex. I get my prescriptions filled here and they are pretty timely about filling it on the spot. It usually takes only 15 minutes. The various food bars are great as they have a American food hot bar, pizzas, Chinese, sushi, salad bar, etc. The food at these bars are pretty fresh and tasty! And they have a seating area too where you can actually eat your food. And a Starbucks bar to boot! I'm only docking one star because the main floor of the garage can get a little chaotic and the prices on the groceries are little higher than Safeway/Giant. However, its mere convenience to my work make it worth while! read more

I love this grocery store. I come here almost every other day, mainly because I live right next to it. The people who work here are so friendly and helpful and the food quality is pretty good. Honestly, I never really cared about grocery shopping until I moved next to this place and I absolutely love it. I bring all my friends and family here when they come to visit me, and appreciate that it's open 24 hours. read more

So far, I think this is the best Harris Teeter in the area. It has the most variety and merchandise out of all the ones I've lived by (Tysons, DC, Arlington and Reston) and is super convenient if you happen to live in the Loft Apartments (it's right beneath it). It's also the only Harris Teeter I've lived by that does paninis (not exceedingly well, but at least they had them). It's never too crowded, even on weekends. The Starbucks inside is a nice touch. read more

I live in the apartments above this HT (fondly referred to as Teeter). The staff at this store is friendly and helpful. The store is always clean and well stocked. I would shop here even if I didn't live where I do, i think. However, because of Teeter being where it is in relation to my home, you better believe my place was the favorite sanctuary of all my friends this past winter during the blizard. 24hr service and a protected warm and DRY garage it's the ideal place to shop in bad weather. Just think, it could be pouring/snowing outside and you and your groceries stay bone dry. Can't beat that with ANY other grocery store around here for miles. read more

24/7 quality food?! Does it get better than that? I have made runs to this Harris Teeter all times of day/night for anything you could possibly think of! I love their prepared foods in the morning or for lunch or for dinner. They have a great bakery, fresh seafood, and a wine department that carries a good amount of VA wines. Granted, Harris Teeter tends to be more expensive then other grocery stores, it is also cleaner then most and carries great brands. Also, if you are looking for a cheap dinner, their $5 dinner entrees can't be beat! The Starbucks is a great bonus! read more

This is our grocery store. We love it! The management is nice, and is always willing to answer my questions about ingredients for recipes. I don't think any of the food that they prepare at the deli or other hot bars is the best, but it will do in a pinch. I like that they do have a lot of food options. They used to have way more samples. Overall, an excellent grocery store that we love having very close by. read more

Excellent variety. Great pre made food choices. Love the cookies for kids. A delight to shop here!

This grocery store is well-located, has plenty of close parking, and isn't very pricy. Additionally they have a great bakery pharmacy. Lastly, the store has more than 10 cashier checkout lines, which they make sure are manned during their busiest hours of the evenings and weekends, so there is very rarely a long wait. read more

I stopped here to grab some pre-cooked items for dinner because it was near my kid's soccer practice field. I had the rudest cashier who shamed me in front of my kids and the others in line because I didn't have my club card with me and entering my phone number wasn't working. She could have handled it so much better than she did, but instead chose to be rude to me and embarrass me in front of everyone. Was already having a tough day, so after that I will never go back. read more

It is the closest grocery store to my home and while the whole urban set-up (underground parking, escalator, etc.) took a little while to get used to...I like it now. The food selection is good, but some of their prepared foods aren't great (too much sodium and in some items they use MSG). Overall, the staff is friendly, I always enjoy shopping here, and I love how you can double your coupons! read more

We just moved about a mile from this store, and were really excited. The check-out staff is always friendly, parking is convenient, but selection isn't the best. I've been there twice in the last 10 days, and both times they were out of the same 2 items I was shopping for. I'm not sure if they are terrible at restocking, or if they aren't ordering enough supply, but either way it's frustrating. read more

This is the most convenient grocery store and I wish it sold fresh produce. If you buy produce here, you need to be extremely thorough when you look at it, and even if it looks good expect it to go bad within a day or two of coming home. Once we wanted grapes and every bag they had was moldy, one of the employees brought out bags of grapes from the back and lets us find a good bag... he seemed ununcerned that most of these new bags still were moldy. I don't know what's happening at this store but I don't recommend shopping here read more

I absolutely love Harris Teeter. They have the nicest people that work there from their management team down to the people that stock their shelves. Because of their excellent customer service, I will continue to shop there! Literally, the best customer service and just friendly attitudes. I have never encounter such a great team and brand like this. Also, I coupon... never have I received a problem from this store. As long as you are in abiding by the coupon policy, they are more than happy to accept your coupons. And if you are not, they don't scowl you like other places. Harris Teeter shooper for life! Love you guys! read more

Upon reading some of the bad reviews mixed in with the surprisingly positive ones, I'm glad to see I'm not the only one that has noticed THIS STORE SUCKS AT MAINTAINING FRESH GOODS! I have bought expired medicine, expired taco shells and most recently expired raisins. The expired medicine was expired by months and when I reported it, they gave me a replacement one and I got home and realized that one was expired too! So then I went back and complained big time. The manager actually personally called me to discuss my concerns. He seemed surprised when I also mentioned that I often find moldy produce in store and that any produce I buy from that HT seems to go bad in just days. He claimed that their produce is checked every single day. I'm not sure how that is possible because there are often containers of fruit that are about 70% filled with mold that you can spot from across the store! I doubt the mold grows that quickly in just one day. Another time I bought taco shells which were on a special buy 1, get 1 free deal. Now I know grocery stores often do this to get goods that are soon to expire off the shelf quickly but these ended up being completely expired, stale, and inedible! I didn't bother complaining that time. Most recently I bought a pack of raisins and I went to pack my kids' lunches and noticed the raisins were really dry and hard. And of course those are expired too! I plan to go to the store this week to get my money back but seriously what a waste of my time! This is seriously the most convenient store for me location wise but I have stopped buying produce from here for almost a year now. I still drop in for the random items now and then but after this incident, I'm refusing to come here ever again. I have never had so many issues with a grocery store in my life! It's a relatively small store too so you would think it would be easier to maintain fresh goods and keep up with expired stock! I will continue to go out of my way to Giant and even Whole Foods, where I have never gone home with expired goods and their produce actually lasts me at least a full week! read more

This was my first and last time here. I stood in the 7 item line with my 4 items while the checker checked out two people in front of me one with far more than 7 items. She took the guy in front of me then proceeded to tell me she was closed even though no one was behind me. Never again. read more

Overall grocery shopping at Harris Teeter had been generally OK. When the Tysons Corner location opened, I went out of my way for about a year to shop at the nice, new clean store. Then one day I had a terrible customer service experience with one of the employees. It was not the end of the world, but I felt like management didn't really put much effort in correcting the problem. I still use Harris Teeters when I'm around one, I just don't go out of my way anymore to shop at the Tysons Corner location. read more

Love this store! Store brands are good, especially ice cream. Prepared foods are good. Only issue is with produce. Doesn't always look good, and seems to turn fast. read more

Great store... so much to offer in a nicely sized store. Dry, aged Beef, incredible (didn't know they had that nor many other amazing foods. Meat & Seafood counter very helpful & friendly... and prices are great for the value. I'll return many times. read more

If there was a zero star option I would 100% rate this place. The employees are disrespectful and have no manners. The people that work in the kitchen should all be fired. All I hear is gossiping and laughter. Once I came to buy ham and the lady was ringing me up, mind you she lady was the sweetest and a lady from the back just starts yelling at the lady taking my order. I've never witnessed a amount of disrespect in a work place. The ladies that work in the kitchen think they run the place because all they do is look at you head to toe and gossip in there foreign language. read more

This is the nicest HT I've been to. The only better grocery stores in NoVA are the Wegman's and Whole Foods in Fairfax. Their prepared food isn't as good as the two listed above, but is very nice for a lunch in Tysons. The salad bar and pizzas are awesome, along with Sushi, HUGE panninis, hot bar, cold bar, chinese etc. Check it out if you're looking for a new lunch spot while at work. read more

I go to this Harris Teeter because it is convenient to where I work. The store itself is nice but the cashiers are the rudest, most inconsiderate, people I have come across. read more