These folks sold me a fake Bulgari watch. To their credit, they acknowledged as much and provided…read morea refund, although this required multiple trips to the store. The calendar orientation is wrong, all three smaller dials are numbered incorrectly, and it has a different movement (battery vs. automatic). They claim it was accidental, which could certainly be true.

The service we received was professional and pleasant. Selection was good and value seemed fair.read more

I was in a time crunch to get my granddaughter's birthday jewelry present done today and Allen…read moreVillage Jewelers not only accommodated my tardy timing but did so at a very reasonable cost and with humor and understanding. Thank you so very much!! I highly recommend.

I had originally bought my wedding band from Allen Village jewelers years ago when they were…read morelocated in the shops of Fairview when I was looking to have a custom ring made I knew I wanted to go back to them however it looked like they were no longer around, but was pleasantly pleased to find out they had just moved into the Ventura building across the street. The staff is absolutely wonderful and I would highly recommend them as a jeweler. They are very transparent with wonderful pricing and quality products. 10 out of 10 highly recommend

Superior customer care. Best jeweler in Frisco and more. Couldn't be happier with them for jewelry…read moreand especially watches. Thanks,

I stopped in to see if I could get my Rolex watch polished . The man I spoke to was very rude. I…read moreasked him if I could get my watch polished. He said it would be at least six weeks. I asked if he had a list I could put my on and be contacted later to bring it in.He said, "no you leave it here and it might be 6,7,8 weeks". I said "you're kidding". He then barked back "that's how we do it, take it or leave it!". Needless to say I walked out.

Located inside a mailing store next to Kroger. Had two watch batteries replaced, around 25 minutes…read moredespite one of them having the wrong battery installed. Nice gentleman & knowledgeable & doesn't try to sell warranties. No fuss, no muss - thanks!

They return my watch with scratches and dirty also was not fixed…read more Also they make fun of my English because I miss spelling

Hutch, and his family are one of a kind!...kind in the way of their knowledge of vintage…read moreRolex's...and kind in the way that they treat their customers! After much searching I took my 2 vintage watches to Hutch and lemme tell yall..it was far and above the right choice! The 1967 DayDate needed to be serviced,and yes it was serviced and cleaned not polished...WOW is all I can say ! the jubilee bracelet is a one of a kind ,and I was freakin out about it getting hurt....but it looked stunning when Hutch handed it to me. The other watch needed the same treatment as it was an early 90's Tudor Tiger Prince ... just plain awesome after Hutch put his magic on it. Well, long story short... Hi Grade Watches is the only place that my timepieces will ever go to! Thank You Hutch and Family

They serviced my family's 1982 Rolex Day-date after it had been sitting unused for years. They did…read morea maintenance service, polish and new glass to it and it feels and looks brand new! Very happy with the outcome. This is a trustworthy location

Googled a nearby watch store and this business came up. Took a vintage watch to have additional…read moreholes punched holes punched in the band. Joseph was helpful and accommodating. Will return for future needs. Thank you, Joseph!

Very professional and accommodating for quick service…read more Reasonable prices for a battery and watch band. Thanks!

Friendly, polite staff. Good mix of inventory. Purchased my watch and they sized it perfectly and…read morequickly. Will definitely visit again. I recommend this location.

I needed to get my engagement ring, wrap, and wedding band resized when I lost a great deal of…read moreweight. So during and extended stay in the area I took my ring set to this jewelers shop to get it resized. I got it back faster than originally scheduled. It was a bit pricey but they did a beautiful job and all 3 rings look brand new again.! Nice job!!

5 stars isn't enough for how satisfied I am with Elite Jewelers. Excellent customer service,…read moreamazing varieties & selections to shop from. I recently bought a 21k gold customized name neckless of my newborns name and I'm absolutely in love with it. Thank you AJ and the entire staff for all your help! I've found my jeweler for life & you will too!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

I was hesitant after reading reviews but had an amazing experience. All the staff was very…read morefriendly. Morgan did a great job assisting us with our selection and providing great customer care!

There were five people in there and they told me there would be a hour wait to take one link out…read moreand replace a battery. I know it doesn't take that long because I used to work at this location when they first came to the outlets.

Does great work. He will fix your problems. Very reasonable cost wise…read more 3rd time time to use them and will go back again and we 45 minutes away.

Outstanding and friendly service! My wife and I bought our cuckoo clock in the Black Forest when…read morewe lived in Heidelberg, Germany. Clock ran great for years and stop. The owner replaced key parts and cleaned it. Looks brand new after 32 years. Runs great! Honest and fair!