Absolutely loved our stay here. We visited last year with our kids in a group of 12 adults/kids. Reservations were made online and checking-in was easy. Decorated in a British Colonial style, our room felt quaint despite it's spaciousness.The bathroom spread included Tommy Bahama toiletries and the room had a large walk in closet. Our water view balcony was great (even if it was also overlooking the adult-only "serenity" pool- cruel joke on us considering the madness of our kids screaming in the background, but I digress). There was a lot to do within the resort. In theory, you can really be there the entire time without having to leave elsewhere. The grounds at Hawks Cay are spectacular and everything is within walking distance. One of the favorite amenities by our group was the night swimming (since the main-heated-pool was open very late). The overall vibe at the resort tends to be quite rambunctious with so many children running around. Even though there is a designated adults-only pool, I do not recommend this resort for couples. There is nothing romantic about it! All the kids enjoyed the pirate splash area and the lagoon. It was easy to relax by the lagoon given it's circular shape and small size. During the day, they have a bunch of activities for the kids as well as paddle boards and kayaks for their use. Ordering drinks and lunch lagoon-side was easy. It always took a little longer than expected, but then again, it's the keys. If you don't already know, SLOW is synonymous with KEYS. IMPORTANT: I do have one huge concern regarding the lagoon. It seems no one is guarding the center platform where all the kids like to gather. You have small kiddies standing next to older ones and no one limits how many can be on at once. There was always a lot of careless horsing around and I witnessed a couple of kiddies topple over or slip because of that reason. One of the dads in our group had to swim up to watch his kids closer when he noticed an older kid purposely shoving the younger ones. 12 kids up there at the same time is just too many. While the shallow beach entrance to the lagoon is wonderful for babies and toddlers, the fact that it gets deep very fast is incredibly dangerous. Given the activities in that middle platform, its depth increases the danger. If a child was to fall, they could easily get trapped underneath and not be able to come up on time. Not only were there a lot of kids on the platform, but also holding on to its edge at all times (limiting swim up access). Some solutions would be to expand the size of that middle platform and add a lifeguard, limit the amount of kids that can be on at a time, or even add a designated lifeguard nearby just for that. Unfortunately, I really think this is an (easily preventable) accident waiting to happen. One of the resorts most memorable experiences for us was dining at Alma. They were incredibly accommodating regarding my son's gluten/casein free diet. I inquired about their GFCF options and the chef was happy to come out and explain it all to us. Then, (because I had asked about it) they surprised us by going out and BUYING him some gluten free spaghetti (which was not on the menu, but a preferred meal by my son). Wait, you mean to tell me that you stopped what you were doing just to do this for us? WOW! They even brought it out for me approve the listed ingredients on the package! Talk about going out of your way for customer satisfaction! Not only that, but everything we had that night was delicious as well. The rest of the other restaurants were also very good. I really loved being able to have my Starbucks from the small lobby cafe. Score! I am looking forward to returning later this summer. We are hoping to try the villas this next time around and explore the dolphins area. This resort is highly recommended! read more

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Radar is the best!! Always took care of us. Villas were nice and the buffet food at the marketplace is very generous.

This wasn't my first time at the resort but it was by far not the best time. I've stayed at this amazing resort a few times because I live so close to the Keys in Ft. Lauderdale and it's nice to head down for some R&R. I've stayed in the regular rooms, the presidential suite and in the townhomes/villas. After IRMA, this resort is now under new management/ownership and is still going through a major renovation. Key word here is " still". My partner and I recently booked a 2 night 3 day stay because we attended a charity event and one of the auction items was a stay at Hawks Cay. I bid and won the vacation knowing I had stayed here many times in the past and loved each visit. Needles to say, they told me everything was open and ready except the marina so we made our reservation to enjoy the new remodel. When we arrived, it was a slightly different story. They are not fully ready for business. There was still packed up art sitting in our room waiting to be hung on the walls, a hole in the ceiling with wires hanging out as if a light was supposed to be hung there, bedding in a ball in our room closet and more. The rooms are very well decorated but you can hear every single word spoke in the rooms across the hall from you. There is no sound proofing at all. We heard kids screaming and yelling across the hall, people above us dragging stuff. We could even hear an elderly couple next to us at 6am talking in there rooms and waking us up. There were contractors crawling all over the place from 6am till evening, making noise, banging and even making it impossible to enjoy the adult only area or site on our private patio because we felt as if we were in a cage being watch. VERY UNCOMFORTABLE. Plus all the noise and such made it almost impossible to get a good night's rest there. FYI: Their pillows are not comfortable either. They are stiff. We will give extremely high marks to their service staff. The bar staff like the bartender Scott , marketplace staff and so forth are amazing and very friendly. I will say we felt disappointed when we brought these issues up to the main desk and the female agent working stated " well you used a gift certificate". Yes, we used a certificate, from a charity auction that Hawks Cay donated and we bid on and won after paying nearly a thousand bucks for!! So in effect, we actually DID pay to stay there plus we ran up nearly 500.00 in charges for food and beverage in 2 nights that we paid for. I was offended by her comments. While it was nice that Mr. Dorsey interjected and had her remove one of our lunches from the bill, we still feel for all we paid, we didn't enjoy our stay very much which was a shame. Oh and while the morning breakfast is very good, fresh and well laid out.. it's not worth 50.00 for 2 people. There isn't even a meat and or omelet station nor do they offer mimosa or bloody mary. Sadly, my partner and I were looking for a nice relaxing time during the week when we really needed it but Hawks Cay just couldn't deliver. We asked very specific questions when making our reservation and we had been assured that the hotel itself was fully operational and open. Instead, we were placed in the middle of a construction zone with workers crawling all over the place. We feel as if we wasted our trip and wasted the money we spent on the auction and our money spent at the property. Everything Hawks Cay ever was to me and my past visits is now diminished. Sadly, I'm not sure I will revisit my fav resort in the Keys after this huge mess. #sad The old Hawks Cay would have taken every possible step to ensure we either left happy or attempted to re-book us for a do over. I fear this new ownership and management team won't do that. From their review responses and the response we got at the front desk, it's more like " thanks, sorry.. see ya" and they move on. ** update.. as expected the typical response from them to my review is posted.. " thanks for the feedback and bye" I was really expecting much more in terms to trying to correct the issues and make an attempt to rectify the poor issues we experienced our entire trip. Apparently we wasted our money and time and will not be giving Hawks Cay any more opportunities to host us. F- grade on customer service !! read more

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This hotel is in serious decline. Think they are waiting out the next storm to sweep it out to sea so they can collect the insurance. Room was horrible. Small, cramped with terrible beds and pillows. I stress that the beds are terrible and cheap. Bathrooms are 1980s disgusting with a death trap 2' drop from the bath/shower to floor. All our water splashed up against the wall and flowed steadily onto the bathroom floor. Moldy and gross. And our toilet just constantly ran after reaching out to hotel staff to fix. Pirate pool is best. Yet avoid this place. We went 7 or so yrs ago and thought it was nice yet it is in serious decline and disrepair. No laundry as well for those with families even though we called ahead and we're informed there was. Nothing like spending part of your vaca in a local laundromat. Do yourself a favor and look elsewhere. Oh yeah, and your bathroom sliding door won't shut all the way which was a nice bonus. I wouldn't be surprised if there was some air quality issues in our room as well since my daughter constantly coughed our entire 6 day stay. Good thing it motivated us to leave the room and hotel read more

Hawks Cay Resort - The death drop. Post shower, you need to step onto a wet floor. Just imagine your parent navigating this. - Resorts Near Me - Duck Key, Florida

Should have just flown directly to key west! This resort of you can call it that , lacks everything!!! I will never come back!!

Can i live here?!?! I celebrated my birthday here over the weekend and i truly enjoyed it, the best tomahawk steak I've ever had was here and i also swam with dolphins which was duper affordable, Excellent service and great amenities. I loved everything about this place ! You pay for what you get $$$$$$ read more

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very nice rooms. our waiter at the pool Radar was amazing. great service very friendly. plus the food was amazing.

I so wanted this resort to be a nice relaxing stay. We decided to do a quick trip sans kiddos. Room service/housekeeping was not running due to Covid. We were not made blatantly aware of this information when we made reservations, and honestly, that may have skewed where we stayed. If I would have known we were paying full price and not getting full service I would not have stayed at this resort.That is not my big issue. I understand precautions need to be taken during a pandemic. This resort has no "back up plan" for lack of housekeeping. They ask you to call the front desk (90%) of front desk staff were also rude. When you ask for washcloths/towels/coffee cups you most likely won't get them.... when you call back to ask again, they're ruder and you most likely still won't get what you called for. When you walk into the gift shop the lady that works there avoids eye contact with you. Even if I wanted to purchase the overpriced items in the gift shop I would not do so because she is so rude. It's like people are being forced to work there......It seemed as if the only staff that were kind were the ones that were expecting a tip. Our refrigerator did not work the first day and the two maintenance man that came were very rude. Our hot water also did not work the first day so when we had to call back down to the front desk to have someone come the lady at the desk was rude as though it was our fault that their resort did not have hot water flowing in our room. No one ever apologized and we were treated as though we had done something wrong. On a positive note the waitress we had by the pool for our stay could not have been sweeter. She was attentive and genuinely kind and happy to be there. If you're going to eliminate housekeeping you should have a back up plan. Put towel carts in hall way, have a place to empty trash (no one comes to get it.) make sure you advise guest that you are eliminating part of your luxury in their stay. As beautiful as the resort is I would not recommend staying here to anyone and I will not be coming back. Even after advising the front desk staff that we had issues with no one bringing us supplies and their rudeness no one ever offered to get a manager. In fact, the day we did ask for a manager to give us a call no one ever called. 10/10 would not recommend They definitely need to have a come to Jesus meeting with all of their staff. read more

The room was disgusting when we got there and it was very obvious that there was no maintenance done in the past few months. The air filter was so dirty that it had sucked into the duct, there were live roaches in the bathroom, and the tub would not drain so I had to pull an enormous hair ball out of it. The resort itself was nice and the majority of the staff was pleasant with exception to the toll troll at the front desk of the 1961 restaurant who proceeded to tell us that: "We did not have a reservation and that all reservations came through him and him only!" meanwhile there were literally 2 people occupying the entire restaurant. For the money I would definitely not go back! read more

Looking forward to them updating and taking care of the broken fixtures And tattered fabrics And poorly painted walls read more

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Refrigerator has she elves broken out if it. Does not keep anything cold. Hot tubs are not hot and jets don't work. Could not check in on time and no callback like promised. Third time in line to complain ( no one answered phone 1 person working front desk 4 deep. Women in front of me was getting new room. Here had cockroaches and not cleaned. Women behind me also had cockroaches and said this was her 5th time at front desk to complain about service. We have 5 more days here I sure hope our food dies not go bad and things get better I went back to complain again she went to shift leafy or whatever he is . He said we will get a replacement refrigerator Upping to 2 pending replacement U to a 3 refrigerator taken care of Internet problems this morning and went to call front desk No one answered . 100 percent at not answering for customer service. 2 of 3 hot tubs don't work. Staff claims they didn't know. 3 days later they still don't know. If u eat here food sub standard and priced extremely high. Leave resort to eat or drink. read more

I truly wish I could give this resort a higher score, but I cannot. The disappointment began the moment we checked in, as the front desk employee was rude and unhelpful and seemingly wanted to be anywhere else but there. I wanted to send her to the Disney business course. The room was very nice, but they have no room service, and made a clear point to us that we would have to ask over 24 hours in advance for any service whatsoever, and would have to be gone for the safety of their staff. So welcoming. We have a room with an additional veranda by the adult pool. I truly love the poison sumac growing up the stair railing, and the lighting that failed to work for the entire stay so that we tripped on the stairs at night repeatedly. Two days into the stay they decided to repair something on our pool. They wrapped the entire area in beautiful yellow caution tape that remained until our last day, but they did not return any pool furniture. What service. For six days, we had only one pool service employee (there is a nice family pool area too) approach us to see if we needed anything. Amazing. Most employees seemed annoyed with any question posed to them, although there were three that were friendly. Oh! The food at the available venues was mediocre at best, except for Angler and Ale, which was delightful. Anyway, there is a sign at the front desk declaring this establishment a four diamond resort. I assume they bought that on FB Marketplace. read more

Stayed half the week at Cheeca Lodge and half the week here. The differences are quite stark. This resort has lots of potential but it's not there yet. The service was lacking throughout. Plus it's a vastly different crowd. We had our pool toys out every day and shared them with whomever. The kids are Cheeca Lodge were respectful and asked to play with them and returned them when done. First day at Hawks I saw an older kid take our water ball- alter it and take the casing off, then sneakily drop the casing down the drain. Of course he denied every bit of it. Guess this is where the trashy kids vacation. read more

Ramon & Radar we're amazing and super attentive you should be so lucky to have such amazing people on your team at Hawks Cay. Definitely will be returning great guest service. They needs raise!!! read more

This is a late review... we had a large group where most of us stayed in a villa and a couple stayed in the hotel. Our rooms were very clean. The villa had 2 bedrooms, one was really nice with a balcony and a really nice view, mine was incredibly small, window view of parking lot (however not complaining, as to I didn't come to hangout in the bedroom). The downstairs there is a deck with the same view as the upstairs balcony. It is a little bit of a walk to get to the main resort, and you have to cross a busy street, but the landscape is nice. Loved the adult pool, clean and very relaxing. The main pool was a little crowded, but everyone appeared to be having fun. Food was really good, staff was friendly and helpful. I would absolutely go back. read more

FISHERMAN's & BOATERS NIGHTMARE!!!! What an ugly unpleasant experience I had with my family & my two boys this weekend. We stayed here from Sept 02-05 2016 to visit our potential future home, in which we have a contract on what we thought would be our dream home. Make a long story short "I voided my contract this morning to buy here". I do not recommend anyone to come here who values a family oriented place with respect, morals & service. Do yourself a favor and look elsewhere, I'm sure another venue will appreciate you as their guest. Be aware of the person Hawks Cay hired as the face of their product called their "Dockmaster". I believe his name is Ed. This individual charged me $20 to launch my boat and $20 to take it out of the water?! What Marina in the world charges you twice??? As I stated that to him he screams in front of my family and kids "Then don't launch your boat here! What a rude, unprofessional staff member you have as the face of your product. I'd never let my family and friends ever go to such a NEGATIVE place again. You guys have no core values and shows that your HR dept is a joke by the feedback of yet another unhappy client. He then calls the police to make us feel uncomfortable & hostile as we were trespassers making the situation even worst for us "the guest" because he didn't like the fact that I told him he's robbing people's money. Or maybe he's just stealing and nobody knows. It's my right to say what I feel and my 1st amendment. Are we still in America or did I land in Cuba? To make matters even worst, he and an another employee that is a blonde young lady that was there on marina duty both kept laughing and celebrated as if victory was won of making your guest feel bad. You know what? That's the only thing you guys did right "make your guest feel like shit" . What an ugly experience lady's and gentleman on behalf of Hawks Cay finest. You guys are no where near a 4 star ratting with these kinds of feedbacks. I actually feel sorry for you guys for delivering such a mess of a product. Is it not the job of staff members to make guest feel special? Enjoy their stay? Address them as sir, mam? Maybe even say "I apologize for the inconvenience as hotel policy? I think someone else should be appointed a job with better knowledge of Hospitality. I as a business owner myself. If I had one of my employees talk and make my clients feel that way would be grounds for dismissal. My clients are special to me. They provide the shelter and food and clothing for my family. I never take that for granted. As organizer and owner of many fishing tournaments I will address this issue at all our Captains meeting & Anglers to void coming to your facility. I will share my experience, fees and overall negativity being at your premises. No one should have that experience. You guys are nowhere close of knowing what a Boating Community is all about. **Do not buy their $10 cheap chum I bought 2 and no fish bite.?Why, it's all frozen silver slides which fish NEVER eat ***Do not buy their Live Shrimp $4.25 for a shrimp that is 3/4 big Do not come here for Fishing, Boating or Family Vacation. They don't know how to treat you well here. Just read all the reviews for yourself. 100 people can't be wrong. read more

over priced for poor service and unclean property. The pool chairs have black mold. The restaurants on property are below average with over priced. The guest occupancy for the hotel is more than the pool and recreation area can hold, making it uncomfortable and unlikely to get to use the resort fee accommodation, like water sport equipment. I would not stay here again. read more

Current staying in one of the marina villas, this place is an absolute joke. After 8 hours or traveling our party of 9 arrived and checked in, we drove to our rooms and unloaded before realizing NONE of our keys worked. Once we loaded back up and exchanged keys we walked into a disgusting room. The shower had a huge grey hair ball strung across the wall. And clearly it hadn't been cleaned well. We only had one bar or soap in the whole villa and 2 towels per bathroom. We talked to Christina, the manager, she assured us she would have house keeping come clean "again". We came back hours later to find nothing had been cleaned. when we called and spoke with Christina yet AGAIN she insisted that house keeping DID clean. Come to find out house keeping cleaned the wrong room. UGH. This place looks absolutely nothing like the pictures and is much less than mediocre. To say the least we're extremely disappointed. (If you're looking for a nice place in the keys to stay I recommend checking out the bungalows or playa largo, both we have stayed at and are exceptional.) read more

We stayed here with two older teenage boys. We were in the villas. We loved our location-right by the sunset pool which was seldom busy. The villa was clean and attractive. There were some minor maintenance issues (the bathroom hand towel holder had obviously been removed and not replaced) but that was negligible. We went to the main resort part a couple times. It appeared nice but we didn't use those pools since we were so close to another one. The Angler and Ale was the only restaurant we tried and we all thoroughly enjoyed our meals and the service. My husband and I loved the slower pace. I think the two teenage boys might have liked some more excitement but they enjoyed the water activities we did during the day-scuba, jet skis, etc. We had no issues with check-in. Prices are a bit high for food but no higher than a lot of other local restaurants. We did use a travel agent to book so that may have negated some of the problems others have mentioned. read more

Overpriced and not nice. The staff barely cares about you, if there is even staff around to care about you. They say you are paying for a buffet but then you can only go through the line once, and only take one apple at a time. I'm sorry, if I've paid thousands of dollars to stay here and another $30 for a terrible breakfast, I can take 2 apples if I want. Do not come stay here, they changed managers 3 months ago and it's only going down hill. read more

We stayed here for a family reunion just before Christmas, and the resort was great. The Pirate Pool children's area was especially enjoyable since we had 8 children with us. Donald, who works in the activity center, was particularly helpful, and he even made a point to memorize all the children's AND ADULTS names (15 in all)!!! Excellent work, and thanks for a great escape from the cold NJ weather! read more

The wifi in this resort is absolutely terrible. I can't get any sort of work done or anything when I'm here. We pay so much money to stay here multiple times a year and they can't get their guests better wifi. I know they are able to because I'm very familiar with real estate and internet providers in this area and management in this hotel chooses to give their guests the crappiest service ever. read more

Grrrrrrr --------Zero Stars ----- First of all, I've been here several times, to include a very lovely wedding (without being a guest). 2) Tom (from Conch Key), who ate there a month ago, suggested grabbing a quick bite from the grill (without having to schlep over to Marathon (again!!!!) 3) The valet and the information gal, both said it was ok and "go around back to the bar." BUT ********** (Wait for it) ********* The waiter advised us that he "cannot except cash or credit card". That we must be a guest to dine (outside by the bar). Fine!!!! How is this for size. NEVER!!!!!! Ok. Not only Never but for ANYONE who ask......hears that Hawks Cay is "simply not worth it. (and for anyone who may wonder...our group was dressed for the location and as sweet as pie. Was still told to leave Well, to the Wreck (again) and another fantastic lunch. read more

I went to Sixty-One Prime. Food was delicious! Charles was so nice!! Had very good jokes

Had the best weekend with my coworkers. Scotty was so helpful at the kayak and paddle boat stand. He made our trip!

Came on a big group visit and the staff has been great! Especially Scotty at the kayak and paddle board station! He gave us amazing service! read more

I stayed here in 2001 and hated it - but some places actually improve! I got invited to stay there in 2008 right after they finished the renovation. As somebody who stays ~200 nights per year in a hotel, I wasnt that inpressed with the room, although it was a large and nice corner room - still something was missing. What was missing, I discovered while staying in a brand new 2 bedroom conch style town house. Beautiful inside and outside with full sunset views and a lot of style. The food improved as well compared to 2001. The grounds are beautiful and finally there is an adult pool. Besides the hotel premises, loved the little island community, Duck Key. We will come back for sure and already booked the next little vacation in a 2br villa (stay at the preferred villa, ist worth it). read more

Hawks Cay Resort - Hawks Cay Lagoon - Resorts Near Me - Duck Key, Florida

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My time at Hawks Cay Resort was a short lived glimpse of Heaven. Thanks to Daisy S.'s invite we got to spend a few days in Paradise. The rooms average $300 a night but are comfortable and worth with the price if your vacationing in groups. Our villa was a spacious two bedroom townhouse with a full kitchen, balcony, 2 1/2 bathrooms, flat screens. All the comforts of home. As to the resort, the grounds are beautiful. The pool area is a perfect relaxation spot. There are lots of lounge chairs, palm trees blowing in the wind and of course the ocean!! Plus a wait staff at your beck & call...Miami Vices anyone?!!?! Tropical Paradise!!! read more

Hawks Cay Resort - Resorts Near Me - Duck Key, Florida

I have stayed here many times and am surprised by the negative reviews. This place is amazing and full of great activities for the kids. It's true that they are severely understaffed, but they are not alone in this as the service industry, in general, is struggling to find people who actually want to work right now. The food is great in all the restaurants and I've never felt like I am not getting top notch service. See Terry at the main bar in the lobby. He makes great cocktails! read more

My wife and I stayed from 1-31-23 thru 2-5-23 and it was fantastic. Beautiful resort, friendly staff and well maintained. We especially loved the adult area pool with the Pilar Bar. Jason in particular was very engaging and enjoyed his interaction with guests. Radar was very attentive, fun and hard working. Our lanai room was awesome and so convenient to the pool. Parking was very easy and convenient. Close proximity to local restaurants and activities. We are already discussing plans for our stay next year. read more

The waiter radar was amazing! He made our stay incredible!

Had a great experience at Hawks Cay. Staff was very kind and helpful. Leonardo helped my husband and I today by the pool and always made sure our drinks were full, helped us order lunch by the pool and was very courteous and made sure we had all we needed. Thanks to all the staff. Shout out to Leonardo. Thanks !! read more

I just returned home from my stay at Hawks Cay Resort a few days ago, and I must say I was impressed. I'm a NYer who now lives in Florida, and I wanted to vacation in state somewhere nice. I took a friends recommendation, and I was not disappointed.... Firstly, Fábio Moura went above and beyond to make sure we were happy during our stay, making sure everyone and everything was wonderful! It was my partners birthday and he made sure there were balloons and a special treat waiting for her! She was so happy! The staff, they were spot on, I love the fact that besides their names on their tags, you added where they called home... a special touch. I jotted down a few names because people that treated me extra special, and always had a smile on their face, and gave extra attention to us deserve recognition for a job well done.... Tirshira, very sweet friendly, Tyler, Will, Alyssa, they were as well... Stephan from Macedonia, great waiter/bar guy soooo helpful, Both ladies at Starbucks forgot to write down their names, (during the day), Michel, Hyacinth, Caridad from Housekeeping stopped what she was doing to help us, Bobby doing Bellhop & Jimmy from Jamaica, So sweet when he grabbed our luggage, his smile, his whole demeanor. The entire staff was extraordinary there, they made our stay there fabulous. The resort was very nice, loved our room facing the steps leading out to pool. Very clean. There's an adult pool as well as activities for kids. I loved my stay there! ***** I would recommend!!!! read more

Hawks Cay Resort - Resorts Near Me - Duck Key, Florida

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I was super excited to stay here, as we normally stay at chain hotels. This didn't make me want to give up the chains. Check in took forever, with only one person working and while she was friendly, she was slow. Then we get to our room to find the keys don't work. Back downstairs where there was now a line of five people. One who was very mad because he had waited all day for his room and when he finally got it, nothing worked. When finally got in room it was a pretty standard room, no issues there. And the grounds are nice, with some cool amenities. But the pirate ship pool area, which looks incredible in pics, is not really a pool. It's a 1 foot deep splash pad area. The lagoon is cool but make sure to enjoy before they begin filling it with kayaks and paddleboards because they will fill that area up with kids on toys and then swimming isn't safe. The food choices are also slim. For breakfast you can do the restaurant with a $25 buffet or $15-20 entrees or there is a Starbucks in the store in the lobby. Which was staffed by a rude employee. Seeing the Dolphins in the lagoon was pretty much the highlight read more

We visited at the end of September and the place is absolutely stunning. Everything is new and modern and the views from the room and pool are the best the keys can offer. The staff did a great job with entertaining the kids at the pool and the adults could enjoy the serenity at the adult pool. The breakfast buffet was fresh and they had everything you could want. We also tried the Angler and Ale on the property. Lots of fresh fish offerings and the restaurant is newly remodeled so sitting inside or outside is enjoyable. The lagoon is a nice feature as there are kayaks to enjoy and you get the "beach environment" that is not easy to find in the keys. We can't wait to go back next year! read more

What an amazing resort ,feels like this place is not in the usa The location is beautiful ,the lagoon ,the reef with the dolphins,the kids pools OMG we had so much fun ,can wait to go back ,this is my must visit new place in Florida read more

Hawks Cay Resort - Resorts Near Me - Duck Key, Florida

I generally love this resort... small with lots of activities for the family or couples. Terrific pools and restaurants. The only bummer is that our room had a view of the roof and parking lot. If it is the same price as a room with a pool or garden view then I call bullshit on that. It really ruined the whole experience. If I got 1/3 off for having a crappy view it would be more fair If there IS ever a next time I will demand a better room. Otherwise it's a great read more

Hawks Cay Resort - Our crappy view - Resorts Near Me - Duck Key, Florida

Radar took great care of all ALL afternoon by the pool. Our mahi mahi fish tacos, soft pretzels, Caesar salad, cheeseburgers, French fries, chicken tenders-every dish was better than the next BUT the best park was Radar who attended us and was personable and so accommodating! Thank you, Radar, for making our vacation even more enjoyable. read more

Phone did not work. They should take it out instead of act surprised and not fix it. AC was fixed on Day 3. Freon was added, but the leak was not fixed. #7086 Ice maker did not make enough ice for 1, much-less 8. Had to go to front desk for ice. Should have had a container to get ice from hotel makers. Felt like the Ceiling Fan on porch was about the fly off into the canal. Did not use it and the mosquitoes took over a couple of nights. Kitchen was not equipped for cooking or serving for 8. No pot holders. 1 kitchen towel. 2 packs of dishwasher detergent for 7 days. Pools close too early, especially for a couple of teenagers. Golf Carts and Bikes had to be returned by 5, which was way too early for those of us who were looking for something to do in the evening. Staff was nice and most were accommodating. read more

we had a great experience and one of the best we've ever had. It was the phone the whole time you have an employee name radar who is really tremendous he's a server there at the resort and he just treated us like we were kings or something so Radar deserves a big kudos so it is a tremendous vacation. Thank you! read more