This was my Trixie's first time here and we loved it she came out smelling so good and feeling so soft, we will definitely be back! read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

UPDATE --- I forgot to update this, head to tails contacted me a couple days after and the groomer apologized for what had happened. They offered a free full service grooming and guaranteed that this would never happen again. They mentioned that the reason behind the extra cost was for de-shedding. Just an fyi. I appreciate that the groomer actually called to apologize and offered free service to make up for it. Despite everything, the customer service is top-notch. If you have a dog that sheds alot like a frenchie, de-shedding is something that is a plus. Though they should give you the option if you want it or not. ---------------------------------------- We brought our french bulldog on May 6th Saturday, our 3rd visit here because the first time they did such a great job. The second time it was medicore, there was still earwax in my dogs ears and the nails werent cut properly. Normally I dont bother writing reviews but after this third time I felt the need to write one. Now, a frenchie doesnt require a haircut so I cant judge on that. We just did a wash, ear cleaning nail cutting and brushing teeth. The third visit was absolutely horrible. We didn't notice right away but when we brought our dog home, deep inside his ears were bloodshot red and his nails were splitting like a tree branch was splitting apart. After going to ny puppy club today, which was 20$ cheaper I realized how bad head to tails did, and how overly priced they were. Our frenchie is just 7 months and head to tails was the first place we brought him to. I regret it deeply and I hope no one has to endure what we went through. read more

This place has it all. Their treats and toys selection is superb and they always have what I need in stock. My dog (Banana) really likes to play with the staff and she always comes back super clean and fresh. Highly recommend to anyone looking for a place to treat their dog :D read more

This place is amazing! We recently moved to the area and I found this place by doing a quick yelp search. They take great care for our dog Luna. The haircuts are perfect every single time and she stays looking amazing for over a week! Not to mention the shampoo they use on her has her smelling as good as new! The pictures attached to this groomer are pretty accurate on the type of work they do. We absolutely love this place! read more

Like most of the poor reviews listed here. DO NOT BRING YOUR ANIMAL HERE. AVOID THIS PLACE. GO ANYWHERE. You are better off cutting your own pets hair and grooming on your own. This way you will avoid any and all eat visits caused by this location. 3 separate times had an issue and no longer going here. Asked for a refund for vet fees and some excuse was made, because this establishment decided to express my dogs anal glands. After asking them not to. One vet visit due to this, and a groomer who groomed my dog so low he had an infection all over his private areas (penis down to testicles), because he was cut all over. For this they rewarded me with a free haircut, another time before my dog had caught Kennel Cough from here, and they determined that couldn't be their fault, but this was the only activity he had with dogs. So go figure. They did perform an anal expression on my dog again. After 1 good hair cut no issues. Asked for the dog to not be expressed, and immediately records came up saying yea we had an issue we won't. I then came back, when I came back another time. I asked for same haircut as last time. When I Picked up dog and he was uncomfortable for days, thought it was because he was shaved down. He was scooting for days, he cried when he went to the bathroom, he was not himself. I called and asked what happened. They mentioned they expressed the dog. And I immediately asked why, you caused problems before. I didn't ask for this. In dealing with management, they stopped responding after they determined it was not their fault? How I would love to know. I brought in a normal acting and behaving dog, and they tortured him with a service I didn't ask for. After taking the dog to the vet the dog immediately felt better. Because whatever they did impacted his anal glands, again I didn't ask for this. And perform this service with a trained veterinarian not a dog groomer. They determined my dog was impacted before his grooming visit, again I would love to understand how this conclusion was made when my dog was not scooting, not crying and behaving perfectly fine. All I asked for was a refund for vet bills, and to never deal with them again. They could not do this for me, and I decided to make everyone aware of this place, the horrible business practice they have, and the fact that your dog most likely will catch kennel cough, and will get impacted anal glands or worst case ruptured anal glands by a dog groomer performing something they should not. Bring your pets here at your own risk, go through the reviews. This place is not the one that you want to go to if you want a good experience for your animal. Spread the word, and go elsewhere many other locations new and old in the area. read more

Head to Tail was a great find! Our dog Indie got a bath and teeth cleaning. She came out looking happy! We will look at the doggie day care services next time. read more

Great place!! The dogs nails weren't clipped that well, not short enough but customer service made up got it! Will be back.

I took my dog here for his first haircut and he was very happy and this place is very clean and professional

Good job grooming but unethical pricing method Summary: New customer, please make sure that you get a firm quotation before committing to their service. The two groomers that we had did a good job (but nothing special) but they will give reasons such as incorrectly defining the size of your dog and arbitrary charge you any price they want. Details: Peeps, if you are new to this establishment - I recommend that you get a concrete quote before getting your dog groomed. We were recommended here after seeing and liking our neighbor's dog - a wheaten terrier which is same breed as one of our dogs. We made an appointment and brought our two dogs to be groomed. The receptionist from Head to Tails was very friendly, and we told her that we want to get the puppy cut for our dogs. We have a Wheaten Terrier which is a medium sized dog, and a Tibetan Terrier which is medium small. We do comb our dog's hair every week and treated the hair with conditioner to reduce the tangling and matting. I know that the matter of matting could be subjective, the receptionist did say that our dog was not that matted. We asked about the grooming rate which is $60 for a medium dog however the receptionist said that there might be additional charges to dematting the dog. If the cost is minimal they will go ahead and do it - however if the matting is heavy, it might cost $20 to $30 extra for dematting but they will give us a call first for permission. However, she did admit that our two dogs might need only minimum dematting. To us, additional cost is not so important as long as it is a job well down and the price within a reasonable increase. When we came to pick our pups, the receptionist told us that the groomer is charging BOTH our dogs as a large dog. I was quite surprised as Wheaten Terrier are really medium sized dog (app 32 lbs to 40lbs) and Tibetan Terrier is considered as medium small (app. 25lbs to 30lbs). The bright side is that they are not going to charge us detangling fees since this is our first time here. But our dog does not need much dematting I said. She apologetically said that the groomer told her to charge large dog price which is $75 per dog! I told her that I might understand if you considered a Wheaten Terrier as larger dog but what about my Tibetan Terrier which is a smaller medium dog. There is no way that a Tibetan Terrier can be considered as a large dog. I asked if I could speak to the owner. During that time, in good faith I paid for the final price (my fault I guess for not getting a set price but we really feel taken for a ride). I even add tips in good faith (all together the bill comes to $180 - $75 X 2 plus Tax and $10 gratuity for two dogs). We talked to Danny the owner of the saloon who was courteous and listens to us, and he gives explanation through a price card that the final cost can be subjective to additional work done such as extra dematting and working with difficult dog. He did go to talk to his groomer about our dogs but he did admit that at least one of our dogs is not a large breed. But there was no offer of refunding the differences - but the next time when we go there, he will make sure the smaller dog will be charged as medium dog, and our bigger dog will only be charged at $70. We thanked him and we left (with a very mixed feelings that we had been taken for a ride). The grooming job was well done - we have to admit, our dogs look nice however we did had same results from other groomers. It is just more convenience to go to this place since we live close-by. We don't think that we will be going back but the more we thought about it as the evening goes by the more we are sure that there are no price structure - the pricing are very subjective. I think that with the cost of $180, we can get a better styling elsewhere (ie scissor cut etc). I think that I am being generous enough to give three stars for the level of service and grooming results but docking two stars for what we think are unethical billings. I am including the information on breed standard from American Kennel Club (akc.org) "The Soft Coated Wheaten Terrier is a medium-sized, hardy, well balanced sporting terrier, square in outline. He is distinguished by his soft, silky, gently waving coat of warm wheaten color and his particularly steady disposition. Height: 18-19 inches (male), 17-18 inches (female) / Weight: 35-40 pounds (male), 30-35 pounds (female)" "The Tibetan Terrier is a medium-sized dog, profusely coated, of powerful build, and square in proportion. A fall of hair covers the eyes and foreface. The well-feathered tail curls up and falls forward over the back. Height: 14-17 inches / Weight: 18-30 pounds (male), slightly smaller (female)" Oh and additional kudos - the owners dog - a golden retrieval named Jay is a fantastic ambassador and would welcome you when you walk in. : ) read more

This place does such a great job grooming my dog Echo. He is not easy but they know how to handle him from head to tail!

I have a toy schnauzer and this was his first time being groomed at Head to Tail. I am very happy with Danny the groomer who took care of my Yogi. He listened to what I wanted for Yogi. I also like getting a report of how things went. Everything was also done in a timely fashion. Thank you Danny! read more

Great service. We live in edgewater and they pick up/drop off, even three dogs! We have two large greyhounds and they were very gentle and caring with them. We will definitely be back. read more

We took our elderly Golden here over the weekend and the staff was super helpful and understanding. My big guy needs help moving around and they cheerfully helped me pick him up and move him around. The groomer was sweet and didn't even flinch about trimming and cleaning up his, um, backside, which has gotten a bit yucky (if you've ever had an old dog, you know what I mean). We'll be back for sure. read more

I'm writing on behalf of my aunt (English is not her first language) but I have to say, I'm every bit as outraged and heartbroken as she is over the way this business mishandled and traumatized her dog Lucky. My uncle dropped Lucky off here last Saturday and my aunt called shortly after with specific instructions as to how she wanted her dog groomed (head mostly intact and untouched, not too much off the tail). After her shift at work ended, she received a flurry of text messages from my uncle who had already picked Lucky up from the groomers, knowing she would be upset with how everything turned out. His warnings did very little, however, to abate the utter despair she felt when she came home and saw her fluffy, doll-like Bichon shorn like a sheep, made almost unrecognizable by her careless groomer. She actually burst into tears from the shock. When she called up the shop to rightfully demand a refund or literally ANYTHING to rectify this situation they insisted that she can do whatever she wants but that a refund was impossible - they were so concerned with relaying this information to her over and over that they didn't even bother to apologize or even pretend to sympathize with her. Basically, they didn't give a flying f*** because they already had her money. She also strongly suspects that the groomer abused Lucky. Not only did she have to put ointment around Lucky's butt from practically being skinned in that area, now whenever my aunt tries to pet Lucky's head, Lucky squirms/winces/jerks her head away which was NEVER an issue before Saturday. I've included pictures because I NEED YOU GUYS TO UNDERSTAND HOW BAD THE JOB WAS. read more

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It took awhile to find a place I'm actually comfortable with. It was as if the God's heard me begging for a safe place to bring my dog to get groomed haha. Staff is really nice , and I dig how it's in my small town of Cliffside Park. I love how I get greeted by the "manager" which is this beautiful dog that is so calm. Prices are great and they always compliment how well trained my dog is. I recommend it these people are great , haven't had a problem. Only wish they would have opened so much sooner! read more

Baxter loves daniel and we go there very often. Specially since my dog is very picky with other and likes to get fresh!!!!

I am very sad by the way My poodle was groomed, I have taken her there for over 1 year, since she was a puppy. Her cut was choppy and uneven. I called and voiced my concern to Danny the groomer and he basically said too bad!! I feel horrible about the response from him and no phone call from the owner.. I do not recommend this place!!!! read more

Very professional and friendly! My puppy's and I first time to the groomers. The groomers are really nice and will come out to you if there's anything wrong to discuss with you anything. They also have a wonderful store where I bought my pup a jacket which was so adorable!! This place I highly recommend. I will not be going anywhere else if I'm still in this area. read more

STILL my go to groomer. My dog consistently comes back with a cute bow and the cutest cut.

Love this place ! The staff is friendly and professional. They recommend products that are appropriate for my puppy with out overselling unnecessary items. My yorkiepoo, Toby came in full of knots and I was worried he would need to be completely shaved down. Instead they took their time to treat his hair and set Angie as much as possible. Groom was shorter than usual but not shaved and it looked perfect !!! They managed to keep his adorable face and paws fluffy !!! Will be bringing my moms yorkie also ! Highly recommend read more

First of all, excellent customer service from all the staff. The manager was very kind to give me a tour of the facility (grooming and bathing area and the daycare as well). Everything is very clean and well organized. Loved the idea of letting the dogs socialize once they've been groomed instead of putting them in cages. My nugget came out cheerful (instead of frightened, like in other places). 100% satisfied with everything. read more

There are so many nice things to say about this pet shop! First of all, they are all about gaining your pets trust. Unlike many grooming shops I have been to, your pet will not be locked up in a cage waiting for his or her turn rather the puppies/dogs/cats are allowed to roam around the store and play with each other. The reason they do this is to help your pet feel comfortable, get familiar to the place so that your pet will eventually start to enjoy his or her visits! I was there for about 30 minutes playing with the puppies and I could really tell the difference between the well behaved regulars vs. the pets that have been mistreated at different pet shops who have made their first appointment with Head To Tail. Secondly, the groomer is extremely knowledgeable and genuinely cares about your pet's health and hygiene. At the end of the grooming session, he explains all the different things that he had done for your pet and what you should be doing to keep your pet healthy. I also appreciated how the groomer did not force any additional services, like some other places. Instead, he was kind enough to provide me options for my future reference. Even if you live a little out of the way, the drive is worth it! And most importantly, you will have a peace of mind knowing that your pet is in good hands. Oh and they have a babysitting service! Your pet will have a great time with the manager Jay (aka the groomers dog, who is extremely well trained and friendly)! read more

Head to Tail - Pet Stores Near Me - Cliffside Park, New Jersey

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What a great discovery. My experience was perfect. From scheduling the appointment to picking up my pups, all was top notch. My pups, both teddy bear schnoodles, were perfectly groomed and looked beautiful. At pick I found my dogs happily playing in the store and as I was checking out I was given an evaluation of my dogs ears and teeth. What a pleasant and welcomed surprise! Thank you Head to Tail. See you in a few weeks. read more

Just following up if any pet owners are still considering this location for all services regarding your pet, be it grooming, supplies, or an overnight (or multi-night) stay. Do not hesitate. The facilities, products and especially the services to your loved one will be beyond your expectations. Granted, I'm speaking as a dog owner here, but the proprietors have not only a dog (Jay, you rock), but also a very social cat who loves both dogs and cats alike. Allow Head To Tail to pamper your pet! read more

Decided to give this place a try considering how close to work it was. I took both of my maltese babies there for a bath and cut.. after their long stay with "grandma" they both looked like mini sheep LOL. I AM SO HAPPY WITH THIS PLACE!!! They did such a wonderful job considering what my babies looked like prior to taking them there. Also, they aren't locked up in a cage after their cut .. they get to roam around the store with other dogs almost like a doggie daycare. Thanks Head to Tail! read more

Sarah is great! So is the young man washing my dog. They are just very caring people and you can trust you pet to them without any problem. Very happy so far and extremely satisfied. read more

Bring my elderly chihuahua Rocco here to get his nails clipped. He's a difficult client. The staff is friendly and they do a great job. We usually just show up and they fit us in. Recommend this place! read more

Head to Tail is amazing! Our pup had the haircut of a lifetime!!!! We won't go anywhere else!

Wow~ super clean, I know this place just opened but I am so impressed how clean they keep this place. The toy selection is really vast, I thought I was at a pet store, but they also offer grooming services. Definitely highly recommended read more

Clean and tidy! Awesome dog treats that u can't find anywhere else. Staff is professional and friendly

Beware! Something very fishy is going on here. All the security cameras have been broken for weeks. You cannot check on your dog remotely, and the workers in the store can't see what's going on in the play area. I was there last Saturday and there was only ONE worker in the entire store, which means the dogs were completely unattended. I passed by there tonight and the interior monitor is still turned off. Not going back. read more

So many cute toys and essentials. My friend told me grooming is pretty good too! Oh btw manager is really cute :p

So disappointed I read all the great reviews on yelp about this place and now I'm super pissed off! I thought I was going to have a happy ending after dropping off my two older dogs but one of them snoopy has problems with bowel movements, so when my husband dropped them off of course snoopy peed and poop some girl or the owner whoever she is double question my husband about walking my dogs it isn't the first time I've taken my dogs grooming!!!! We know to walk them before taking them to any groomer!!! I spoke to the "owner" she was completely fucking nasty pardon my language and said it's not their responsibility to clean after my dogs I said I didn't have any problem paying extra why not charge me instead of giving bad customer service!!!! So yes anyone who has older dogs and also have a health problem I don't suggest taking them here! I do want to thank the manager for calling me to apologize for the bad customer service they owner gave me!!! There goes the $30 tip I always tip to all the groomers! read more

i love this place my grandson that is who i call my best best boy bandit the play and stay is immaculate the ppl who watch over our babies are so kind and love working their every time my bandit comes in they greet him like a family member i am so lucky that someone told me about this place hes from another terrific play and stay that closed it was sold then a person the same day told me about head to tail i just love the place they play games their all family and the staff keeps a close eye on their babies if anyone needs a reccomendation they can call me 201-693-7594 because our babies we love them more then our kids lol lol lol read more

I have been looking for a trustworthy groomer for months ... Its safe to say I finally found one! Top notch service

LOVE this place!! The owner is so friendly and you can tell they're incredibly passionate about the pups that come in. She'll take the time to listen to everything about your pet and make excellent recommendations - she even said it was no problem to special order a specific brand if I wanted! The store has an awesome inventory and reasonably priced. What else could you want? read more

Our previous dog would be terrified of the groomers so after getting two new puppies we decided to look into head to tail after seeing great reviews! And i am very impressed!! The environment is clean and animal friendly and the staff is wonderful. Our pups Carmel and maki love staying there for daycare after their grooming. It's awesome how the dogs can roam around and play with other dogs while waiting for their owners to pick them up instead of being locked into cages. This is a place where grooming and daycare for pets are done right! read more

I went here to get my dog groomed over the weekend, and I couldn't be happier with the results. My dog was groomed perfectly, and the prices are great. Head to Tail is a nice clean store, and only has the best quality foods for your dog's optimum health. There are plenty of toys and supplies as well. The owner is extremely nice, and very knowledgeable about dogs. I was very comfortable leaving my dog in her hands. If you're looking for a superb groomer and a great pet store, I highly recommend this place for everybody. read more

I brought my Maltese in for a grooming and she came out perfect! They took the time to listen and did exactly what I asked for. I will definitely be back! read more

Head to Tail - My Perfectly Groomed Maltese! - Pet Stores Near Me - Cliffside Park, New Jersey

After going to a couple grooming places around the area I finally found the perfect place to take my cockapoo for a grooming! This place is awesome! read more