We had a plumbing issue that resulted in two rooms of our house having water coming up through the…read morefloorboards. We had fans and dehumidifiers in our house for nine days and Robert was extremely professional, very knowledgeable, and super personable- just an all around great guy! We were very impressed with his service and recommend Dry Kings to anyone in need. On two of the three visits, Frank also came to assist and he was also very professional and personable. A job well done. Great team!

Where to begin? There were too many issues with this company to list. The most egregious; besides…read morethe poor communication with my insurance company is that they charge 20% more than what similar companies in the area are charging. Here's a quote from my claims adjuster, "Dwelling mitigation - we issued payment to ... for the approved portion of this estimate but there was a 20% upcharge on each line item which was removed ..." If you're not insured, beware of this billing practice.

In early 2020 there was a fire inside my home. I called Golden Restore I met with Ori. He gave me a…read morefair estimate and I was very happy with his work. Always got back to me after I called them about the stages of restoration. During this time Covid struck hard the Bay Area.And getting inspectors out to the house to let us proceed wasn't easy but Ori persisted. I would highly recommend him and his company

Notice the reviews are old! There have been no recent reviews until mine. Take note!…read more If this system allowed a rating of no stars that us what I would give this business. If you do not read anything else in this review, read this...Do not hire this company. Their work was inferior and completely unacceptable. When asked to correct before continuing with further work, Ori walked off the job. He did not respond to voicemail, texts or emails. I hired Golden Restore to repair water damage from a leaking shower drain. Ori, was the project manager. There were 2 phases. The first was the water remediation, which was completed for a total of $3500. Once that was done and the walls and floor of the upstairs shower were opened, dry rot was found. The floor and half of the walls in the stall shower needed dry rot repair, waterproofing, new sheet rock, new tiling. The lower bathroom was also affected because the ceiling and walls needed to be opened up to allow the framing. A new timeline was discussed and agreed upon. During the demolition, damage was done to the outside walls and tiles of the shower. Ori kept assuring me the work would be done on the existing timeline. It wasn't. He kept assuring me the damaged walls and tiles would be repaired as per original. They weren't. The dry wall was very poorly installed. It looked like a DIY project, not a professional contractor. The tiles were retiled in the wrong direction and wrong sizes. It was patch worked. I had asked for Grey grout. He used Grey grout on the shower floor but white grout on the shower walls. He never communicated this change, I would not have different grout colors on the walls and floor. When I saw the completed work in the upstairs shower, I told Ori it was unacceptable and had to be repaired before completing the downstairs bathroom. I had paid him $10,500.00. The total cost of the job was $14,490. I told him I would not pay anything further on the contract until he redid the upstairs work and it was acceptable. Once that was done, we would continue with the downstairs bathroom and complete the contract. Ori refused to fix the inferior work unless he was paid. He did not answer phone calls or emails. I have not had further communication from him. I have attached photos of the inferior work in the upstairs bathroom and the unfinished downstairs bathroom.

Javier, the remediation project manager, was great. He was great with communication and very…read morehelpful and attentive. No problem there. If it were just the remediation, 5 stars. However, when it came to the restoration, Manny, the restoration project manager, fell short. Very little to no communication from him. I had to use either Javier or the office manager Brandi to communicate with him. His estimate included many extra items and was impossible to reach to sort it out. I was also assured the restoration would be done in a timely manner but took a week just to come and do an inspection/estimate, another week to receive the estimate, then never followed up to go over the estimate. All the while, I had to inquire almost daily to keep things moving. I eventually decided to cut ties and go with a different company. I would recommend this company for remediation but look elsewhere for restoration.

I really loved MycoDry Systems service! From how responsive and personable Ed was, to how…read moreresponsive and efficient Sara and her team were during the actual demolition and roof repair. I had a leak from my ceiling from the upstairs neighbors' dishwasher flooding. Ed came to check out the leak and put a fan to dry out the ceiling. When we found out the building had insulation instead of bedrock, Sara and team came to do the mold and wetness inspection. They were very considerate of my kitchen/dining area space, installing a tent to contain the dust, and moving my furniture and household items gently out of the way. After they cut holes for inspecting mold, and then patched the areas with dry wall, I did not like how textured they patched the ceiling. It was very obvious which areas of my ceiling got work done. However, Ed reassured me that the texture would be scraped down when they came back to do the paint. Indeed the texture was scraped down to match my existing ceiling and after a few layers of paint, I couldn't even tell that work had been done to my ceiling! Sara and another worker were very good about showing me the work/progress along each step, confirming that I was happy with the work, explaining the demolition and what they found, and also tidying up my kitchen/dining area when they were done with the demo/patching/painting. I loved how quick they worked, how responsive they were, and the end result.

After some research I decided to get my needed work done with Reactic Restoration. Daniel Garza was…read moreexcellent to work with and I can't thank him enough. Daniel was professional, knowledgeable, responsive, and honest. He explained everything clearly, kept me updated throughout the process, and made sure the job was handled properly from start to finish. Highly recommend Daniel and Reactic Restoration. Great customer service and someone you can trust when dealing with a stressful restoration situation.

Last Thursday we discovered that our water heater was leaking, and the water had gotten into nearby…read morewalls and caused mold to grow. I called Reactic Restoration on Friday, and Daniel Garza was able to inspect the damage that same day. Our house is older, so testing for asbestos was a standard part of the process; Daniel was able to get us in touch with an asbestos testing company that provides quick test results. That company got a tester to our house the next day (Saturday), and results were available Monday before noon. Fortunately, the tests showed that no asbestos was present. Daniel was able to assign someone to come to our house that same day, and set up dehumidifiers and plastic containment sheets with zipper doors, to seal the work zone, and to put down plastic to protect the carpet. On Tuesday, another team was able to remove the mold-affected wall materials, and wipe down the area with an excellent non-hazardous but effective disinfectant. They knew our preferred plumber was arriving at 1pm, and they were done with all work, including HEPA vacuuming and cleanup, before that time. The dehumidifiers are still set up, and will run for at least 48 hours. Daniel checked the area and the machines today (Wednesday), to make sure everything had been done correctly and that the dehumidifiers were working as intended. I am very happy with the service provided by Reactic Restoration. As Daniel kindly acknowledged on Friday, it's a shock to find mold in your house unexpectedly. It's been less than a week, and the mold is gone, and everything smells normal again! Everyone I encountered from Reactic was professional and kind. I hope we won't need their services again; but if we do, they will be our first call.

Bio 911 did an outstanding job for a reasonable price. Michael went beyond the basics and put a…read moremold resistant base coat on the room. He was super thorough and enjoyable to work with. The initial evaluation and estimate were prompt and professional. Sylvia Conant

Used the Yelp get quote service. They immediately started texting me asking for more and more…read morepersonal contact information. After about five texts asking for another phone number, the full address, an email address, etc. I cut them off. Don't request a quote from these guys and if you use the request to send to other providers when requesting a quote elsewhere and these guys respond, cut them off.

The cleaners are very friendly and do an excellent job. Professional company licensed and insured…read more Only work with licensed and insured companies. Fair pricing.

First time was positive. Second time was a disaster. They ignored what I requested; did what they…read morewanted; stood around for 10 to 15 minutes between each chore; had another housekeeper two days later who thought it had been a month since I had help. Cannot recommend.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.