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    Heart Rhythm Clinic

    4.0 (1 review)

    Heart Rhythm Clinic Photos

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    6 months ago

    Helpful 5
    Thanks 4
    Love this 4
    Oh no 0

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    Farr Medical Group

    Farr Medical Group

    2.7
    (67 reviews)
    4.0 mi

    I'd like to give them a 5 star review, but the front office staff are unfriendly, never smile and…read morejust rude. Not sure if they are the ones who anser the phone as well but they truly need some training and follow through is sporatic, and not at all helpful. It's pretty sad that the first contact you have are with these unfriendly faces. Some of the policies, I will assume that Dr Farr knows of, make no sense. Making an appointment is not fun - you get sent a text message and "request" an appointment. After several days, you still need to call the office, if you can get anyone to answer the phone to make the appointment. Send an email - no response. Communication is not very good. The care providers however are great, listen to concerns and spend more than a few minutes with you.

    I was being seen by a "new" MD which started in December. When I started having really bad…read moreproblems with my digestive, intestinal systems. This MD (Dr Andrew Farr) nonetheless, decided not to even do anything. I got an appointment on my own to see a GI, which with all the testing found I had things that needed to be addressed asap. The results were sent to this doctor (3 times) to make sure he had a copy but kept getting asked by Andrew Farr, what I wanted done? I was seen by a surgeon but I needed to have clearance. Dr. Andrew Farr refused to even see me or send me to anyone to get cleared, I relied on the GI to send me to other doctors. I was supposed cleared from a cardiologist but the endocrinologist knows exactly what's going on and said he didn't clear me and wanted Dr Andrew Farr to put me on and keep me on disability until further notice from him. Andrew Farr refused. I'm telling you guys right now, that supposed doctor doesn't care of patients, more so of female ones. My husband was at 2 of my pcp appointments and he would talk toward and to my husband instead of me the patient. Up to date: he refuses to keep me on disability until further notice now (because he doesn't like the work) so I was kicked out of his office when I bluntly asked him why does he respect male patients more so than female patients? He took it offensively and kicked me out. I turned him into the medical board because he left me in the middle of a practice and by law he is not to do so to a patient. He doesn't like the hard work that comes with being an MD so he doesn't belong in Family Medicine.

    Photos
    Part of the huge waiting room very clean, sweet front desk girl plenty of parking.
    Part of the huge waiting room very clean, sweet front desk girl plenty of parking.
    Rooms are clean, super nice, Susan Schneider was awesome and the nurses were great. New Dr. We will see how it goes :)
    Rooms are clean, super nice, Susan Schneider was awesome and the nurses were great. New Dr. We will see how it goes :)
    Farr Medical Group

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    Mesa West Medical Group

    Mesa West Medical Group

    3.9
    (43 reviews)
    4.0 mi

    I have been going here for a while now. Dr. GILLI's staff is amazing!!!! Either text or email and…read moreit is taken care of promptly. Dr. Gilli will tell you like it is. No nonsense. So if you don't like hearing the truth about your care, find another doctor to patronize you.

    Tracy will prescribe multiple drugs and not know side effects. She was condescending from the 1st…read morevisit but I thought it was quirky. In my third visit with her, today, I had to literally walk out and won't be back! I asked other staff if she was just having a bad day. So consistently condescending but today she was actually rude. I asked about side effects of a particular drug she stated no one had ever complained to her before and dismissed my question. Then when I asked her to clarify something she got irritated with me and started with more condescension. If you don't agree with her she will belittle you into thinking you're the one that's wrong rather than explaining like most doctors! No thanks! Update: 04/15/26 - I spoke with Dr Gilli on the phone and it's seems they are somewhat flippant and unapologetic in their attitude towards the situation. I don't feel comfortable with this response that she "always" treats patients with respect after I conveyed the opposite in a professional manner over the phone. This was damage control gone wrong imo. Black box warnings are serious and it's too bad this Dr. doesn't care to make any changes as she is a 25 year employees with the company. He's got her back regardless. I appreciate the call back but it's clear his attitude is just like hers. They don't care.

    Photos
    Tracy Simonsen ACNP Acute Care Nurse Practitioner
    Tracy Simonsen ACNP Acute Care Nurse Practitioner
    Kevin Nelson, FNP 
 Family Nurse Practitioner and Physician Assistant
    Kevin Nelson, FNP Family Nurse Practitioner and Physician Assistant
    Mesa West Medical Office at 8327 Brimhall Road, Suite 704

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    Mesa West Medical Office at 8327 Brimhall Road, Suite 704

    Heart Rhythm Clinic - physicians - Updated July 2026

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