I've been a customer for more than 15 years. Within this time I've tried other cobblers and none are as good as the place. I keep coming back here. I've owned the shoes in the pic for about six years. I'm really hard on my shoes. The tips were shredded and he restored them to look almost brand new. He pays attention to detail and truly cares about his work. It consistently shows in the many years of him extending the life of my favorite shoes. read more

Heel To Toe Shoe Repairing - Shoe Repair Near Me - Burbank, California

The guy is a crook,went inf or 2 tins of shoe polish,brown and black,he overcharged me,looked at bottom, of tin,,it says 8,49 on bottom of both,he charged 12 dollars each,rip off,i took brown lid off,polish has turned hard and looks like lid was left off,another thing,i took 2 tins off the shelf,he said..Quote,, no take the top one,never thought anything at the time,the tin he told me to take instead of the original one i took was the one where the polish had perished,what a scam merchant,AVOID THIS PLACE AT ALL COSTS.i wanted Expensive shoes streched,WILL TAKE THEM TO SOMEONE WHO IS NOT A SCAM ARTIST read more

We have been going here for YEARS and finally wanted to put something up here. They do THE most amazing job!! We leave there feeling like we have brand new shoes, they do such a great job! I HIGHLY recommend this business!!! Renee Corso read more

My friend introduced me to Heel to Toe, and I won't go anywhere else now. Levon is friendly, kind, and extremely meticulous in his craft. He has fixed a few pairs of shoes for me and they have all come out beautifully. I would recommend him without hesitation for any of your shoe repair needs - he's a true artist! read more

Heel To Toe Shoe Repairing - My Louboutins are like new again! - Shoe Repair Near Me - Burbank, California

Character show lining replaced and heel fixed. The owner does great work and is an honest man. Thank you!

This place is located inside the BURBANK MALL top floor next to BURLINGTON. It is the best shoe repair in BURBANK OR FOR MILES AROUND. The Owner operator LEVON is wonderful. He can fix any shoe,purse, belt etc. He even cuts your heal down on your shoes if they are too HIGH don't worry about it!!! buy any shoes you want !!! and just have the heel cut down did you ladies know that!!! he is a miracle worker With aaallllllll !!!!!! all!!!!!!!!!!! I mean ALL of your shoe needs. He will take care of your most expensive shoes and even not so expensive and he will never lie and try to take your money , he will let you know if it's not worth fixing , now who will ever do that people always take your money!!! He's great and I've been to several shoe repair places in the Burbank area. 23 years I've lived here I am so glad I found HEEL TO TOE SHOE REPAIR in the mall 10 years ago he laughs and says you have so many shoes I said isn't that good for you !! I love him and the place!! read more

Levon is a life saver!!! I purchased a pair of cowboy boots that were too high on the heel for me. I brought them to him, and he saved the day. In just a couple of days he was able to provide a shorter sturdier heel and put a rubber bottom, so I wasn't clicking around. He is personable and friendly and knowledgeable and a lifesaver! We highly recommend him good! A master at his craft!!! Thank you!!! read more

I am so amazed at the work. I had these cowboy boots for over 30 yrs. And picking them up today, we'll, I must say they look like the very first day I purchase them. Thank you for giving me the biggest smile and I recommend if you want to see your favorite look brand new again, please bringing them here. Thank you thank you thank you read more

Success is not measured by what you have yet by what you can retain. One paying customer makes a world of difference in a small shop and because word of mouth is significantly powerful a business owner must appreciate every paying customer. A distasteful approach could tarnish your reputation forever. The attitude the owner welcomed my business with was unprofessional. Answering the phone and rushing the conversation was just as bad as walking in and being over charged for a job I could have done at home. These law enforcement boots are NOT HIGH SHINE. If you have no desire to please your paying customers PLEASE keep your little note on your door that says CLOSED FOR GOOD. Please DO NOT contact me to try to resolve this matter read more

Heel To Toe Shoe Repairing - These boots are NOT HIGH SHINE! They look as if they were just taken out of a box in need for shine! - Shoe Repair Near Me - Burbank, California

Walked in to ask for a quote, and the owner barely looked up from watching his movie to nonchalantly and rudely answer in vague numbers, with no interest in serving a potential customer. Little did he know I had a ton of work for him - great job running your business and pissing away money, and best of luck evolving in the post brick-and-mortar world bud. read more

Heel To Toe Shoe Repairing - Watching his movie while being rude to anyone walking in - Shoe Repair Near Me - Burbank, California

I would highly recommend this place. The owner did a fantastic job replacing the heel on my high heels. He even took the time to also polish them too. They look just like new. read more

He reassured me he can fix my expensive designer heels but he completely butchered them and now they don't fit me now. When I called to explain for him to fix, he said he was already home and didn't seem bothered to fix the problem. DO NOT COME HERE! read more

I'm sooooooo happy with outcome of my shoe repair. Weeks ago I had my Chanel purse fixed at Heel To Toe and I was so pleased with his work so I decide to bring a pair of Tory Burch shoes that also needed repair. Ladies, Ladies, Ladies, he did a WONDERFUL job... His price is affordable and he takes his time and makes sure that the work is to perfection. So if your searching for a very good shoe / purse . etc repair shop, please contact Heel To Toe ... You will be satisfied :) -Sinora read more

Heel To Toe Shoe Repairing - My Tory Burch shoes repaired at Heel To Toe Shoe Repairing .. Great Job!!! - Shoe Repair Near Me - Burbank, California

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Amazing service! He fixed the zipper of my boots within one day, I'm extremely excited to be able to wear my boots again. Im definitely going back, no doubt! Thank you!! read more

Heel 2 Toe had shoe horns. I got my dad a long one for his birthday (like yesterday). The shoemaker assured me that it can be used to assist with putting shoes. And he's probably not getting it until June or July, but it's nice. Strong. read more

Fantastic shoe repair place! Decent prices, good turn around time and always willing to renew your favorite shoes, boots, sandals etc. I go in for a toe protector and leave with my favorite boots looking better than ever. Sandal straps replaced perfectly. I'm a loyal fan! read more

I have never gotten work done here, but i brought my shoes to get a quote and the dude quoted me $40 to fix the soles on each shoe. I dont know if thats the norm or what but it seemed high to me because for another $20-$25 i could probably buy a brand spanken new pair. So i passed. Plus the guy wasnt very nice, he just took them from me, looked at them and muttered $40, he could have been alittle nicer. read more

the first time i stopped by this store was when i was walking through the mall to urban outfitters. as i was walking through i noticed the guy sitting in there seem pretty bored so i stopped by and asked him how much it would cost to shorten my LV bag i had on me. The guy said $3 to punch extra holes as many as i want. He was done in a matter of seconds! as i was waiting for him to do it, i noticed he had several celebrity autographs hanging on the wall, so i'm guessing he does pretty good work? i mean ive never been keen on repair/alteration stores in the mall. So I decided to give him a try. About week later, i went back with 4 pairs of boots & heels to repair and my miu miu bag to shorten. I am amaze by his workmanship! My shoes were good as new! and He also taught me how to maintain my shoes and bags! He even polished my Marc Jacob wallet for free! All for under a $100. Definitely going back! They've been in business for 20 years! read more

Heel To Toe Shoe Repairing - Shoe Repair Near Me - Burbank, California

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I had a beloved pair of shoes and, tragically, the straps on each broke. So I hauled them into Heel to Toe and discovered they could fix them in only a few days for a reasonable price! However, they were kind of crappy shoes (poor quality, high compliment factor though - I looked HOT in those shoes) so I realized I could buy the shoes for five dollars more than the repairs cost. That said, for a good pair of shoes that needed work done, replacing straps for only $35 would have been a killer deal! read more

Update: After my first experience I decided to go back to repair the torn lining on two of my purses. This time it was a circus. I made the mistake of paying up front, for real, don't do it. It was the same song and dance as the first time as far as the pick up day. I came on the day he said and it was just his store-watcher employee that handed me my bags to take home. When I looked at them though, nothing had been done. I gave them back and he said, "Oh yes they need more time to finish" come back in two days. So I did and I found both bags had the lining just glued (not sewn which was what I paid extra for) on, the glue had seeped out of the lining and gotten on the leather. Again it was the store watcher and slightly exasperatedly took my bags and started rubbing them with acetone I guess? Paint thinner? I have no idea. It smelled like death though and has never gone away. He handed the bags back to me and I told him again that they were supposed to be sewn. He then told me to come back the day after tomorrow, and when I did he turned me away saying the guy was gone for vacation! Uggghhh. I'm in awe of how unprofessional this whole thing had become. I then got a call from him a week later saying that he went above and beyond fixing more lining tears (there weren't any, its a purse not a cave guys, I know what needs fixing) and that I should thank him for not sewing them because it would look bad (he didn't think so when I first came in and was paying additional money for sewing it back in). But that he should be able to keep the extra money because he fixed extra things *eye roll*. I didn't even care at that point I just wanted my bags back so I could do damage control. Of course he wasn't there again when I picked up my bags and I just grabbed them and turned right out the door just happy that I never had to come back! Seriously guys, I'd avoid this place. I've never been to a shoe/leather repair store before except for a quick $3 strap repair on a purse of mine back home in KY so I don't have much to compare this store to but overall my experience was pretty good. I can understand previous reviewers comments about the man being "grumpy" but my husband, who was with me for the drop off and works with Armenian families, told me that the men tend to be more direct and to the point and that it is not meant as any sort of disrespect, just the way they are. So for whatever thats worth? On to the service, I dropped off a $300 leather bag I had purchased back in KY because it reminded me of saddle leather. Really beautiful and well made, that being said after years of use a connection in the front design (pic attached) had come off and the left two metal pieces I literally had secured with a zip tie lol. There was also discoloration from scratching and improper storage that had taken off the top layer of stain and just looked rough. He quoted me $63 to fix the scratched areas and the design. Given that he had to order a specialized piece of leather and color match it to the dark brown with burnt edges + hardware I'm guessing that's a good price? I also brought in a leather strappy heel that had one of the strap connections break off, he fixed this for $7. He told me to come back on Sunday to pick up, it was Monday when I came by for it and he said that he thought he told me Wednesday and he didn't have it ready as the leather he ordered only got in on Sunday. No problem, got a call from him this morning saying it was ready for pick up and IMO it looks pretty darn good. He fixed and matched the center design and the leather looked good as new. So to sum it up $72 incl. tax for a handbag and pair of shoes brought back to life. read more

If I could give this place negative stars I would." I brought my fairly new pair of cowgirl boots to this place because one of the nails in the heel was beginning to stick out. What should've been a simple repair ruined my shoe. There was a woman who was dropping off her shoes when I arrived and the guy behind the counter was talking about quality shoe repairs and how they do a better job than most other places. BULL! When I went to pick up my shoe it looked like they didn't touch it except for the fact that the nail that was sticking out didn't stick out anymore. Everything seemed fine until I got it home. The heel on the shoe is cracked. BROKEN! They broke it! They didn't bother to do an actual repair on the shoe. They did a half ass job because they didn't want to put in the work to actually take off the heel and replace all the nails in the heel. They should've told me that they needed more time to do the job properly. Now I have a boot with a broken heel. I can wear the shoe but now the shoe is going to have a really short lifespan. Too bad this place is in a really convenient location and they seem like really nice people. Use their service at your own risk. read more

I've been coming here for years and I'm never disappointed. They've repaired my shoes and cleaned it so it looks new again, they've repaired my luggage and now I just got a receipt stuck in my new wallet zipper and he repaired in 5 minutes! Best prices and best service all around!! read more

I came here several years ago to get boot heels replaced and was decently satisfied for the price. The customer service wasn't great but I was also not a huge fan of the repair -- he did a heel and partial sole replacement which cut off halfway down the sole and looked really shoddy, but the boots weren't that expensive in the first place so I let it go. I just brought in two more pairs of boots and was quoted more than the boots were worth to fix just the heels. It'd be no skin off my back because I'll just find another place BUT when he was checking out the heels, he pulled one clean off and when I decided not to take his offer, he didn't even offer to glue it back on. I'm not saying they weren't in disrepair but they were still wearable, he DID pull it off and DIDN'T offer to do anything about it. That's pretty bad form. I was going to get a quote somewhere else and return if his was better; now I won't be returning for sure. It's not his business to pull apart my belongings and just hand the pieces back to me like nothing happened. Really disappointed. read more

Levon was great!!! I needed my very expensive Doc Martin boots stretched!! Made me nervous... they were stretched perfectly! shoes that I've had for a while don't feel this perfect . I highly recommend Heel To Toe shoe repair great service not expensive job well done thanks Levon read more

First time I used this place and it'll be the last. Had 2 keys cut, 2 stars for that. Service with a attitude, grouchy man running the place. Felt like I was inconveniencing him. Bad customer service. I have another shoe shop I use for repairs, I happened to be at the mall and needed keys cut. read more

I guess I can't really review this place on the work but rather the service ...should get a 0..the man looked like he didn't even want to help! SO RUDE! Would never ever try again. read more

Buyer beware: there is no guarantee that repairs will last. I had a strap reattached to the base of my favorite pair of shoes. Along with a new sole, it ended up costing about $70. The strap came undone again yesterday (in the same spot). Luckily the other side was still attached so my shoe stayed on. We took the shoe back because it hasn't been that long since we got it repaired. They denied doing work on that part of the shoe, couldn't produce any record of what they HAD done, and tried to charge us more money for this new repair. At least they fixed the new insole that peeled up after a month of it being there. But seriously if you don't want an argument or to have your shoes be just as broken after a couple wears, do not trust these people!! Very disappointed in their service. read more

This place is great! I brought in 4 pairs of shoes that were beyond shredded on the bottom. In desperate need of resoling. I wasn't sure they could do it, but I figured no one else could, so gave them a try. I got them back and they look brand new!! Beautiful! I also took my Michael Kors purse to them because a strap broke. It's my favorite purse so I didn't want to throw it away. They fixed it and you can't tell which strap was broken to begin with. Totally coming back here! read more

I love this Heel 2 Toe! I have been going there for over 20 years and never had a problem. They do excellent work. Purses, shoes look brand new after work. You can trust them and they explain everything to you in detail. I wish we had more businesses like this who care about the customer. Will always go there for purses and shoes and had some keys made there also. read more

They are absolutely amazing.. whatever I need repaired, shoes, purses, belts..they do beautiful work!

Love love love this place. I take everything here, shoes, purses, etc. What I love most, is I get a full explanation of what will be done to fix whatever is broken. On some items, I also have choices. I can go the inexpensive route, but it won't last as long and I have to be carful or I can go the more expensive route and it will last forever. I can decide. if I am undecided, he will give me additional information that might help with my decision. I love his place!! read more

My boyfriend got me a wonderful pair of Chanel flats that I ABSOLUTELY fell in love with. Long story short, my neighbors dog chewed up one pair. I was convinced they were done with but I told myself that I wouldn't give up so easily. I took them in and it only cost me $45 to get them repaired. When he gave them back I literally couldn't tell they had been chewed up. I am so glad that my babies were cared for! read more

I had an expensive pair of shoes that I bought for a wedding and after just one night of dancing the heel broke.. took them over to heel to toe and had them fixed in just a couple of days. Super reasonable and high quality! I can dance again now. read more

I dont usually write reviews but Heel to Toe Shoe Repair really deserved a great review. I've taken my shoes and handbags to numerous shoe repairs in the Glendale/Burbank area, but have been disappointed every time. Last week, however, I took 3 pairs of shoes and a handbag for repair, and was amazed by the friendly staff, quick service, and low prices. They even suggested putting soles on my Louboutins, which I thought was a great idea! The soles keep the red from fading!!! They really know what they are doing and will be taking my shoes/belts/bags there from now on. That is why I give this place 5 stars!!!! :) read more

Poor workmanship, poor service and a bad attitude! Don't go here! I took my daughter's shoes to be repaired, but the new insole peeled up a few weeks later and the 'repaired' strap broke again in the same spot. The man behind the counter started yelling at me and he called me a liar and said it must have been another strap that broke. Nope. Just a poor repair job. He wanted to charge me more money to fix the strap - after originally charging me $70 to fix the strap and get new soles and insoles. read more

Beautiful work fixing my leather purse strap. Very professional, reasonably priced too. Quick turn around. Thanks so much. Will definately come back when needed. read more

I have been coming for years to this place because I am too lazy to shine my shoes and it's conveniently close to my office, and they try their best to get everything right. But then I had them repair a couple of pairs of shoes last month. The guy said they would be ready on Friday and they weren't so I wasted a trip over there but he said they would be ready on Saturday and they were open till 8 . So I drove out there on a Saturday at 6pm and they were already closed. Now I've wasted two trips over there and I go on Yelp ready to write a bad review and to read what others had to say. And yes, a lot is true. The proprietor can be a bit gruff, it does feel like he's just making up the prices out of thin air, etc. Then I came back Monday and there was another older gentleman there so I griped about having to come in on Saturday and it was closed. That man apologized. I dropped off another pair of shoes to get shined and came back the next day where the proprietor immediately remembered who I was and profusely apologized for closing early on Saturday and told me he had to take a family member to the hospital. So I give them good marks for the apology and for attitude that they really strive to get any repair and shine right for the customer. read more

They did a fabulous job restoring my grandfather's old black leather medical bag, and I don't know who else in the area could have done the work they did! read more

I love Heel to Toe because the owner has decades of experience and does a great job every time I go in. They have very reasonable prices and promptly get the job done! I would never take my shoes/purses any place else!!!!!!!! read more

They are awesome! I went in on a Tuesday to have my bag repaired and my shoes stretched hoping that they may be able to do it before I left for my trip on Friday. They had them ready by Thursday! Great customer service, they really care about their customers. read more